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Wendi Keenan
General Manager
Robert Wojtaszek
Product Manager/Owner
Scrum Alliance
Regional Gathering Sydney
24 /10 /2018
Page 2●●● MyStory
Robert Wojtaszek
Wendi Keenan
Page 3●●● MyStory Page 3●●● MyStory
1. Our purpose, Our product, Our journey
2. Social Work Alignment
Principles & values
Practice & context
3. Social Work Approach
People & change
Holistic considerations
4. Outcomes & Continuous
Improvement
5. Our next steps, Your next steps
Robert Wojtaszek
Wendi Keenan
Page 4●●● MyStory
Barnardos works
with children,
young people
and families to
break the cycle
of disadvantage.
Barnardos
believes in
creating safe,
nurturing and
stable homes,
connected to
family and
community.
Foster
Care
Family
Preservation
Restoration
Guardianship
Adoption
Youth
Robert Wojtaszek
Wendi Keenan
Page 5●●● MyStory
Page 6●●● MyStory
Robert Wojtaszek
Wendi Keenan
Page 7●●● MyStory
2001
Server
4 staff
2 products
Waterfall
Command &
control culture
2011
Cloud
9-13 staff
3 products
Mix of waterfall,
Agile & Scrum
6 week sprints
‘Us & Them’
culture
2016…
Cloud
13 staff
2 products
Scrum & Agile
2 week sprints
Collaborative
culture
Robert Wojtaszek
Wendi Keenan
Page 8●●● MyStory
Transparency
Inspection
Adaption
Commitment
Courage
FocusOpenness
Respect
Robert Wojtaszek
Wendi Keenan
Page 9●●● MyStory
Goal
Assessment
Planning
Action
Review Vision
Refinement
Planning
Building
Review
Robert Wojtaszek
Wendi Keenan
Page 10●●● MyStory
Social Worker
knows best
Client
knows best
Business
knows best
Customer
knows best
Robert Wojtaszek
Wendi Keenan
Page 11●●● MyStory
Madagascar (2005)
Did someone say…
ChangeTransformation
Page 12●●● MyStory
Robert Wojtaszek
Wendi Keenan
Voluntary
within our control
Statutory
out of our control
Page 13●●● MyStory
Community
Family
Children,
parents &
carers
Organisation
Teams
Individuals
Build relationships
Build connections
Build partnerships
Robert Wojtaszek
Wendi Keenan
Page 14●●● MyStory
Robert Wojtaszek
Wendi Keenan
Page 15●●● MyStory
Build relationships
Robert Wojtaszek
Wendi Keenan
Listen
Empower
History Congruent
Page 16●●● MyStory
Build connections
Robert Wojtaszek
Wendi Keenan
Support Communicate Celebrate Learn
Safety & Culture
Page 17●●● MyStory
Robert Wojtaszek
Wendi Keenan
Page 18●●● MyStory
Build partnerships
Robert Wojtaszek
Wendi Keenan
Engagement
Education
Expectation
Reinforcement
Page 19●●● MyStory
Robert Wojtaszek
Wendi Keenan
Social Space
Safe Space
Work Space
Page 20●●● MyStory
Robert Wojtaszek
Wendi Keenan
Page 21●●● MyStory
Robert Wojtaszek
Wendi Keenan
Empathy
Resilience
High
Functioning
&
Performing
Team(s)
Page 22●●● MyStory
Robert Wojtaszek
Wendi Keenan
Celebrate
Difference
Compassion
& Kindness
Check-in &
Validate
Self-
reflection
Page 23●●● MyStory
Robert Wojtaszek
Wendi Keenan
Optimism &
a focus on
strengths
Self-belief
&
acceptance
Emotional
awareness
& self-
control
Willingness
to adapt &
learn
Ability to
solve
problems
Social
support &
sense of
humour
Kumar (2014)
Page 24●●● MyStory Page 24●●● MyStory
Within 12 months…
• Increase in team satisfaction and
engagement
• Increase in user / customer satisfaction
and engagement with our product
• 112% increase in team productivity and
performance
Page 25●●● MyStory
Robert Wojtaszek
Wendi Keenan
Page 26●●● MyStory
Robert Wojtaszek
Wendi Keenan
Non-Dev
Dev
Page 27●●● MyStory
Robert Wojtaszek
Wendi Keenan
Wendi Keenan
wkeenan@barnardos.org.au
Robert Wojtaszek
rwojtaszek@barnardos.org.au

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