In the general view, Scrum is the best Agile method for building a product and developing projects. However, when we have projects that include production support, we should be advised to combine with Kanban. This provides some ideas about Scrumban. On the one hand, it has the Agile of Scrum, on the other hand it encourages teams to continuously improve their processes along with Kanban. Scrumban is a solution favored by the service industry, and a great project management tool for teams that deal with product development and its maintenance together. In this Scrum Breakfast, we would like to share our real life of Scrumban team that we applied to work with our customers. Topic: The real life of Scrumban team Speaker: Ms. Anh Thu – Scrum Master at Axon Active Vietnam Time: Saturday – 25th Feb, 2016 | 9:00 AM – 11:00AM Venue: Trung Nguyên Cafe, 264A Nam Kỳ Khởi Nghĩa, Ho Chi Minh #scrum #scrumbreakfast #agile #scrumban #AxonActiveVietnam

1. THE REAL LIFE OF SCRUMBAN TEAM
Scrum Breakfast - February 2017

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Agenda
• Our Situations
• Kanban
• Game
• Scrumban
• What Is Our Workflow
• How Do We Work
• How Do We Measure
• Q & A

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OUR SITUATIONS

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We started with SCRUM
PO
SMTeam
Task
Board
Product
Product
Vision

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SITUATION 1
Team probably started with the typical SCRUM BOARD

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SITUATION 1
!!!
Sometimes we have urgent tasks (production issues or new features),
sometimes we have to do some bug fixing in the previous releases
New requirement
Bug on production

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SITUATION 1
z
Sprint burndown chart

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SITUATION 2
Risk
Value
Low
High
Low High
Do First
Do NextDo Last
Avoid

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SITUATION 2
Risk
Value
Low
High
Low High
Do First
Do NextDo Last
AvoidMust
MustMust
MustMust Must
Must MustMust
Must

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SITUATION 3
Releas
e1
Releas
e2
Releas
eX
a few stories or nothing to start the planning

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Impediment
Unavoidable
Product Owner understands it

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This leads to Context Switching

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KANBAN

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Kanban
Team
Kanban
Board
Product
Product
Vision

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Kanban - Visual the workflow
Visualize the Work & its Flow
Using post card as many color as your need

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work flow
Kanban - Visual the workflow

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Kanban - Limit WIP (Work In Progress)
At 100% Capacity you have minimal throughput

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Kanban - Limit WIP (Work In Progress)
(5) (3)

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Kanban - Pull System
Source: kanban-in-4-easy-steps by kanbantool

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Scrum vs Kanban
Scrum
Kanban Any day
First day of Sprint Mid-days of Sprint End day of Sprint

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GAME - Paper Crafting
30 Minutes

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• 3 sprints
• first finish to win
Cock-a-doodle-doo
http://cp.c-ij.com

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Tools & materials
1
2
3

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Sprint 1 – 4 minutes
Analyze & make rooster’s head

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Sprint 2 – 7 minutes
Complete your product

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Sprint 3 – 10 minutes
Make another rooster

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Sprint 3 – 10 minutes
Make them colorful

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Review and retrospective

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SCRUMBAN

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Scrumban
SCRUM KANBAN
Kanban method with Scrum concepts
Transition from Scrum to Kanban

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• Production Support/ Maintenance (**)
• Helpdesk Support
• Projects with frequent requirement changes (**)
• Work like System integration packaging or Deployment
When to use Scrumban

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WHAT IS OUR WORK FLOW

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What is our Work Flow

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What is our Work Flow

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What is our Work Flow

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HOW DO WE WORK

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How do we work
Scrum:
Scrumban:
week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8
Review (2w)
Planning(on demand)
Retrospective (2w)
week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8
Sprint 1 Sprint 2 Sprint 3
Sprint 1 Sprint 2 Sprint 3
Plan &
Commit
Review
&
Release
Retrospective
(2w)
Sprint 4
Sprint 4
Release (on demand)

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How do we work
Product
Product
Vision
PO
SMTeam
Kanban
Board
Planning on demand

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• Daily standup (every morning)
• Planning on demand: 5 new items trigger this meeting
• Retrospective (1 hour)
• Review meeting (1 - 2 hours)
• The Released plan: PO prepares and provides every sprint
How do we work
week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8
Review (2w)
Planning(on demand)
Retrospective (2w)
Sprint 1 Sprint 2 Sprint 3 Sprint 4
Release (on demand)

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Planning Meeting
5 new items
trigger
the planning meeting

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Planning Meeting
ID: 19168
Project: Base Service Web
Restart geronimo..
Est:
ID: 19168
Project: Base Service Web
Restart geronimo..
Est:
1 hour
2 hours
30 minutes
ID: 19146
Update validity
for...
Est:
ID: 19146
Update validity
for...
Est:
Project: RDS client

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ID: 19168
Restart geronimo..
Est:
ID: 19168
Restart geronimo..
Est:
“I've burnt 1 point yesterday on doing ...”
“Today I will continue on...”
“The current problem I'm having is...”
Daily Meeting

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ID: 19168
Restart geronimo..
Est:
ID: 19168
Restart geronimo..
Est:
“I've estimated 3 points on this item ...”
“And I've burnt 1 point yesterday on doing..”
“Today I will continue on...”
“The current problem I'm having is...”
Daily Meeting

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How do we work - Bottle Neck

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How do we work - Bottle Neck
queue 1
queue 2

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How do we work - Bottle Neck
queue 1
queue 2

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How do we work - Bottle Neck
queue 2

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How do we work - Bottle Neck
queue 2

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How do we work - Bottle Neck
Waiting queues

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How do we work - Bottle Neck
Why is work stuck here?
Can not move

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WHAT DO WE MEASURE

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What do we measure - Velocity
Story points
done
Sprint1 2 3 4 5
0
10
20
30
40
50
Trend
6

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What do we measure - CFD
Source: explaining-cumulative-flow-diagrams-cfd by Yuval Yeret @Agilesparks
Culmulative Flow Diagram

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What do we measure - CFD
Source: explaining-cumulative-flow-diagrams-cfd by Yuval Yeret @Agilesparks

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What do we measure - CFD
Source: explaining-cumulative-flow-diagrams-cfd by Yuval Yeret @Agilesparks

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How things started to change
• Transparent work flow
• Team takes responsibility for quality and deadlines
• Maturity growth
• Saving time, waste minimization
• Response to changes
• Customer is happy

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Q & A

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THANK YOU