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The Future of Customer Experience
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Printing the Future of Customer Experience

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3D Printing: Turning The Business World Inside Out

The relentless parade of industry disruptions is unfolding on many fronts. The music industry has continued to innovate in the beginning of 21st century with the introduction of new digital technologies. There will always be growing opportunities and pains as new disruptive industries form, and digitalization was definitely a disruptive force in the music and media industry.

The rapid technological advances being catalysed by 3D printing could see this force repeated for a much wider range of products and services in the 21st century.

In the following years, it is expected 3D printing to have the biggest impact on industries, including manufacturing, healthcare, events, retail, education and consumer products.

Check out this overview of 10 industries that 3D printing will change!

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Printing the Future of Customer Experience

  1. 1. PRINTING FUTURE THE OF CUSTOMER EXPERIENCE WITH SCIENCE AND INNOVATION ANJA HOFFMANN · WWW.SENTIOLAB.COM · @AnjaHoffmann
  2. 2. 3D PRINTING and THE INTERNET OF THINGS may impact the customer experience of the future.
  3. 3. WHAT IS 3D PRINTING?
  4. 4. 3D PRINTING: THE PROCESS Source: Shapeways.com
  5. 5. 3D PRINTING IN ’THE CONNECTED ECONOMY’
  6. 6. 3D PRINTING: INDUSTRY GROWTH Source: on3dprinting.com
  7. 7. S T A T S & T R E N D S APPROXIMATELY 135 MILLION U.S. ADULTS ARE MAKERS. THAT’S 57% OF THE AMERICAN POPULATION AGE 18 AND UP . SOURCE: USA Today EUROPE IS EXPECTED TO BE THE SECOND-FASTEST GROWING MARKET, FROM 2013 TO 2018, ESPECIALLY IN MANUFACTURING AND CONSUMER PRODUCTS. SOURCE: MarketandMarkets EUROPE IS POISED TO PASS THE USA, IN TERMS OF REVENUE IN 3D PRINTING, BY 2020. SOURCE: MarketsandMarkets
  8. 8. 3D PRINTING Not only is it more convenient, it’s cheaper! “ Recently CNN did a study that compared buying 20 items that included orthotic insoles, an iPhone case, garlic press, safety razor, perogi mold, and spoon holder. They found that printing all 20 objects took about 25 hours and savings cost a grand total of $18 in plastic and electricity. The came out to between $294 and $1,926, depending on the quality of the comparable retail products. And that is in 2013. Imagine in 2020 when if we are to take ” Moore’s Law into effect, it will take one hour and cost $5.
  9. 9. THE MAKER MOVEMENT IS REINVENTING BUSINESS AND GIVING A BOOST TO INVENTORS
  10. 10. “THE EASIEST WAY TO GET STARTED WITH ELECTRONICS”
  11. 11. DIY: BECOME A MAKER … IT’S EASY!
  12. 12. ’THE MAKER MOVEMENT’ FOR KIDS
  13. 13. THE RASBERRY PI A tiny and cheap computer for kids Revolutionizing the teaching of basic computer science in schools.
  14. 14. 3D PRINTING AND THE MAKER MOVEMENT Unlocking New Business Opportunities
  15. 15. “WHO WILL ENSURE THE QUALITY OF THE ORGANS?” “GARTNER FORECASTS IP LOSES OF AT LEAST $100 BILLION A YEAR BY 2018”
  16. 16. 10 INDUSTRIES THAT 3D PRINTING WILL CHANGE
  17. 17. 1. 3D PRINTING ROBOT DRAWS METAL
  18. 18. 2. FOOD REVOLUTION
  19. 19. 3. PLAY THAT FUNKY MUSIC TECH!
  20. 20. “ By combining sexy lingerie with one of the sexist emerging technologies, what more could a guy want.” - Nick Graham, Founder Joe Boxer Victoria’s Secret used 3D printed wings in its fashion show. 4. FASHION
  21. 21. 5. TOYS
  22. 22. 6 . THE OPEN PROSTHETICS MOVEMENT
  23. 23. 7. ORGANS
  24. 24. 8. ARCHITECTURE
  25. 25. 9. DRONES
  26. 26. 10. ELECTRONICS
  27. 27. TAKE A GOOD LOOK AT YOURSELF AND YOUR INDUSTRY: WHAT IMPACT WILL 3D PRINTING HAVE ON YOUR INDUSTRY?
  28. 28. “ Innovative companies will create a better customer experience through the customization of products to the individual.”
  29. 29. THANKS! TOGETHER TO TRANSFORM THE FUTURE LET’S WORK ANJA HOFFMANN · WWW.SENTIOLAB.COM · @AnjaHoffmann
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    Mar. 4, 2014

3D Printing: Turning The Business World Inside Out The relentless parade of industry disruptions is unfolding on many fronts. The music industry has continued to innovate in the beginning of 21st century with the introduction of new digital technologies. There will always be growing opportunities and pains as new disruptive industries form, and digitalization was definitely a disruptive force in the music and media industry. The rapid technological advances being catalysed by 3D printing could see this force repeated for a much wider range of products and services in the 21st century. In the following years, it is expected 3D printing to have the biggest impact on industries, including manufacturing, healthcare, events, retail, education and consumer products. Check out this overview of 10 industries that 3D printing will change!

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