Joseph Edward lives in a Tanzanian village with his wife and four kids. He works as a picky-driver, farmer, and trader. Until now, he had bought kerosene for lights and charged his phone in the village shop. He has been waiting for a utility connection for years. The document discusses Mobisol's efforts to provide affordable solar home systems to increase energy access and availability through monitoring and control using IoT technologies. Their goal is to impact 30,000 households by combining big and little data in a user-centric culture.

2. Our struggle for change

3. What?

4. What?

5. ‣ lives in Lolovono, a Tanzanian village
‣ has a wife & 4 kids
‣ works as picky-driver, farmer & trader
‣ until now bought kerosene for lights &
charged his phone in a village shop
‣ has been waiting for utility connection
for years
Joseph Edward

6. What?

7. What?

8. make affordable
guarantee access
increase availability IoT monitoring & control
Bank loan
Logistical networkIcons by Hyuk Jun Kwon from Noun Project & prezi.org
What?

9. How?

10. How?
Prototype
&
Iterate

11. How?

12. How?
user-
centric
culture

13. How?

14. How?
combine
big & little
data

15. Impact

16. Impact

17. Impact
30,000
households

18. Impact
all of 2013 October 2015
2473 systems sold
2777 systems sold

19. Impact

20. Impact
CrC Program Sales Agents Village shows Public ads

21. Take-away
developing world =
great potential to leapfrog!
find new ways to serve the underserved!
turning ‘okay services‘ into great services
Icons by Brian Ejar from Noun Project & prezi.org
Service Design can work anywhere
work on both: culture + tools
+

22. mobisol
Thank you! Questions?