service design service design breakfast service design achievement of the year #sdbreakfast #sda15 health care terveydenhuolto diagonal reaktor customer experience second screen futurice espoo olli-pekka mutanen ecosystem #hsj13 helsinki service jam #gsj13 global service jam palmu finavia case study 358 idean esimerkki intia frugal innovations service day 2015 hammashuolto palvelumuotoilu megaklinikka sote finnish museum of photography customer journey photography museum africa nigeria birth who maternity baby m4id uganda world health organization finavia transit passangers transit air travel op bank nordkapp mobile wallet learning center library kuudes kerros aalto university in-flight finnair in-flight entertainment sda15 servicescape fimlab abb drives strategy content digital strategy n2 nolla prototyping abb responsive television media services userintelligence lean public s large organization ervice design achievement of the year finland university of helsinki 2013 big data fjord nokia siemens networks customer experience management windows phone levi world cup event app levi ios helsigin energia hannu pikkarainen mari piirainen lean startup santtu hulkkonen cleantech finland anton schubert solved cleantech miia engberg mehiläinen mikko-pekka hanski omamehiläinen service jam service designer customer involvement helsinki-vantaa airport summary experimenting failing e-learning silos role of designers analytics launch verification
See more