SlideShare a Scribd company logo
1 of 27
Download to read offline
The Case for B2B Social Media
WOMMA WEBINAR
December 6 2012




Sandra Fathi                @sandrafathi
President, Affect            Slideshare.net/sfathi
sfathi@affect.com
affect.com
techaffect.com
                                                                          © Affect
       © Affect Strategies                     Presented to Absolute Software | May 29, 2009
© Affect Strategies   Presented to Absolute Software | May 29, 2009
!"#$%"&'"()*&


 •  +%,-*$,#(.&/0,1(&
    –  +234*1&5,4"67#-&"#$&!71*"4&8,$*"&'*%9&
    –  !,%:*#;&<=<&>,1)#747;?.&@,"4()1"%,&"#$&+%7A,--*7#"4&!,%:*1,-&B4*,#(-&
 •  C99,$*"(,&+"-(D+%,-*$,#(.&+5!/DEF&
 •  +"-(&+%,-*$,#(.&+5!/&>,1)#747;?&!,167#&
 •  !"9G4,&B4*,#(-H&




                                                                               =&
@7I&<%"#$-&J-,&!8&


 •    <2*4$&"I"%,#,--&
                                              5,G2("67#&
 •    K$21"(,&17#-6(2,#(-&
 •    !(%,#;(),#&12-(79,%&47?"4(?&
 •    +%7:*$,&12-(79,%&-,%:*1,&         !":,&              8"L,&
 •    B7#$21(&9"%L,(&%,-,"%1)&         87#,?&              87#,?&
 •    >"%;,(&9,$*"&"#$&L,?&*#M2,#1,%-&
 •    N,#,%"(,&4,"$-&
 •    N,#,%"(,&%,:,#2,&                        K$21"67#&




                                                               O&
<=<&P-Q&<=B&<%"#$-&


                                 !"#$%&##'()'!"#$%&##*       !"#$%&##'()'+)%#",&-*
 N7"4-&R&S3T,16:,-&          U*%,1(&>*,&(7&<2-*#,--&N7"4-&   U*%,1(&>*,&(7&8"%L,6#;&N7"4-&
 '"#-&R&'7447I,%-&           V2"4*(?&S:,%&V2"#6(?&           V2"#6(?&
 /GG%7"1)&                   !(%"(,;*1&R&E*1),&              !(%"(,;*1&W7%&E7(X&R&<%7"$&
 8,"-2%,9,#(&                B4,"%&5SCH&                     J#14,"%&5SCH&
                             <2-*#,--&S2(179,-&              /16:*(?&S:,%&S2(179,-&
 '712-&                      B7#(%744,$&                     5*$,&(),&Y":,&


          ./0*!$11$)%*$%**                                ./0*!$11$)%*$%**
          2%%"31*431&#*                                2%%"31*431&#*5)-*211*)5*
                                                           63-#*+3%78*




                                                                                             Z&
>),&5*;)(&B)"##,4W-X&'7%&&
F72%&/2$*,#1,&


 •  Y)7&"%,&I,&(%?*#;&(7&%,"1)[&
    –    B2-(79,%-&             –    8,$*"&
    –    +%7-G,1(-&             –    /#"4?-(-&
    –    K9G47?,,-&             –    B79G,6(7%-&
    –    !)"%,)74$,%-&          –    B7992#*(?&
    &
 •  Y),%,&$7&(),?&)"#;&72([&&



 •  Y)"(&"%,&(),&,G,1("67#-&7A&(),&17992#*(?[&
    –  <2-*#,--&7%&+,%-7#"4[&

                                                   ]&
!8&^"2#1)&B),1L4*-(&


 !  C$,#6A?&>"%;,(&/2$*,#1,&
 !  !,(&N7"4-&R&S3T,16:,-&
 !  B%"_&!8&8,--";*#;&U7129,#(&R&
    B%,"6:,&<%*,A&
 !  U,(,%9*#,&+4"`7%9-.&B)"##,4-&R&
    >,1)#747;?&
 !  B%,"(,&!71*"4&8,$*"&Y7%LM7I&+4"#&
 !  U%"_&"&!8&J-";,&+74*1?&
 !  U,:,47G&"#&K$*(7%*"4&B"4,#$"%&
 !  Y%*(,&R&C9G4,9,#(&^"2#1)&+4"#&
 &
 U7I#47"$&"(&(,1)"0,1(Q179a-71*"4D9,$*"D6GD-),,(-a&

                                                      b&
!71*"4&8,$*"&+74*1*,-&


 F72&9"?&"4%,"$?&)":,&7#,c&
 •  K9G47?,,&@"#$377L&
 &
 Y)"(&(7&*#142$,&*#&"&$,$*1"(,$&!8&
 +74*1?&
 dQ  K#172%";,$&<,)":*7%&
 =Q  5,e2*%,$&<,)":*7%&
 OQ  5,-(%*1(,$&<,)":*7%&
 ZQ  >,%9-&R&B7#$*67#-&
     –    >%"*#*#;&5,e2*%,$&
     –    K,126:,&^,:,4&
     –    +,%-7#"4&U*-14"*9,%-&
     –    ^,;"4&82937Df2937&

                                      g&
 &
!8&8,"-2%,9,#(&&


 b&!(,G&/GG%7"1)H&
 dQ  8,"-2%,&
 =Q  >%"1L&
 OQ  >%*G&
 ZQ  /#"4?i,&
 ]Q  >I,"L&
 bQ  5,G,"(&

         9)18*:-3$1;**
         431&#*<3(3*




                         h&
Google Alerts




                PROPRIETARY & CONFIDENTIAL
HootSuite




            PROPRIETARY & CONFIDENTIAL
TweetDeck




            PROPRIETARY & CONFIDENTIAL
Radian6




          PROPRIETARY & CONFIDENTIAL
!8&R&8,$*"&5,4"67#-&


 •  '*#$*#;&f72%#"4*-(-&7#&!71*"4&8,$*"&&
 &&&&&WY),%,&(),?&I"#(&(7&3,&A72#$X&

 •    87#*(7%*#;&R&'*#$*#;&V2,%*,-&
 •    K#;";*#;&R&<2*4$*#;&5,4"67#-)*G-&
 •    +*(1)*#;&<,-(&+%"161,-&
 •    '*#$*#;&(),&!(7%?&
 •    ^*;)6#;&(),&'*%,&




                                            j&
Twitter




          PROPRIETARY & CONFIDENTIAL
Twitter: Vocus




                 PROPRIETARY & CONFIDENTIAL
Twitter: Listorious




                  PROPRIETARY & CONFIDENTIAL
Twitter: Muck Rack




                PROPRIETARY & CONFIDENTIAL
Twitter: Lists




                 PROPRIETARY & CONFIDENTIAL
!8&U7k-&R&U7#k(-&


 U7H&                                 U7#k(&
 •  +%7:*$,&'244&U*-147-2%,&
                                      •  5,4,"-,&B7#n$,#6"4&C#A7&
 •  !,,L&SGG7%(2#*6,-&A7%&5,4,:"#(&
    K#;";,9,#(&                       •  <,&"&!71*"4&!G"99,%&
 •  5,-G,1(&(),&524,-&7A&(),&         •  <,&"&5737(&W5,G,"(.&5,G,"(X&
    B7992#*(?&R&(),&C#$*:*$2"4&       •  @*T"1L&C%%,4,:"#(&@"-)(";-&
 •  <,179,&&P"42"34,&5,-72%1,a
    >)72;)(&^,"$,%&                   •  C;#7%,&(),&K#:*%7#9,#(&
 •  V2"4*(?&S:,%&V2"#6(?&WP"42,&      •  <,&"&@"(,%&
    7:,%&E7*-,X&
 •  <,&"&N%,"(&/;;%,;"(7%&
 •  <%*#;&S#4*#,&Sl*#,&


                                                                   dm&
Content Creation



 1.  Keep it short & simple

 2.  Provide stats/numbers

 3.  Link to images or video if possible

 4.  Include links for more info




                      PROPRIETARY & CONFIDENTIAL
!!"
!#"
!$"
!%"
!&"
Contact Information & Resources:

On Slideshare – www.slideshare.net/sfathi

Sandra Fathi
Affect
989 Avenue of the Americas, 6th Floor
New York, NY 10018

sfathi@affectst.com
212 398 9680

Twitter: @sandrafathi
Web: www.affect.com
Blog: www.techaffect.com




                            PROPRIETARY & CONFIDENTIAL
                                                         6/8/11

More Related Content

What's hot

ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)
Dimitris Psounis
 
SEO - It Works Even if You Don’t Know How or Why
SEO - It Works Even if You Don’t Know How or Why SEO - It Works Even if You Don’t Know How or Why
SEO - It Works Even if You Don’t Know How or Why
Wolfgang Weicht
 
Methodology background bronze age quiz 0
Methodology background bronze age quiz 0Methodology background bronze age quiz 0
Methodology background bronze age quiz 0
Martin Brown
 
Methodology background contemporary irish design
Methodology background contemporary irish designMethodology background contemporary irish design
Methodology background contemporary irish design
Martin Brown
 
Methodology background 13 gallery visit
Methodology background 13 gallery visitMethodology background 13 gallery visit
Methodology background 13 gallery visit
Martin Brown
 
Methodology background celtic manuscripts (1)
Methodology background celtic manuscripts (1)Methodology background celtic manuscripts (1)
Methodology background celtic manuscripts (1)
Martin Brown
 
Michelangelo Relocated - 1 11 2011-Cuadro Gallery
Michelangelo Relocated - 1 11 2011-Cuadro GalleryMichelangelo Relocated - 1 11 2011-Cuadro Gallery
Michelangelo Relocated - 1 11 2011-Cuadro Gallery
Gita Meh
 
Chomsky, noam entrevista sobre el terrorismo
Chomsky, noam   entrevista sobre el terrorismoChomsky, noam   entrevista sobre el terrorismo
Chomsky, noam entrevista sobre el terrorismo
Daniel Diaz
 
Methodology background early irish stone carving
Methodology background early irish stone carvingMethodology background early irish stone carving
Methodology background early irish stone carving
Martin Brown
 
Methodology background 19th, 20th and contemporary sculpture 0
Methodology background  19th, 20th  and contemporary sculpture 0Methodology background  19th, 20th  and contemporary sculpture 0
Methodology background 19th, 20th and contemporary sculpture 0
Martin Brown
 

What's hot (20)

ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΜΑΘΗΜΑ 5.3 (ΕΚΤΥΠΩΣΗ)
 
Apple and pear strudel
Apple and pear strudelApple and pear strudel
Apple and pear strudel
 
Apresentação mont saint michel(2)
Apresentação mont saint michel(2)Apresentação mont saint michel(2)
Apresentação mont saint michel(2)
 
Safeway presentation
Safeway presentationSafeway presentation
Safeway presentation
 
Secrets of Real-World Software Development
Secrets of Real-World Software DevelopmentSecrets of Real-World Software Development
Secrets of Real-World Software Development
 
SEO - It Works Even if You Don’t Know How or Why
SEO - It Works Even if You Don’t Know How or Why SEO - It Works Even if You Don’t Know How or Why
SEO - It Works Even if You Don’t Know How or Why
 
Allen
Allen Allen
Allen
 
Methodology background bronze age quiz 0
Methodology background bronze age quiz 0Methodology background bronze age quiz 0
Methodology background bronze age quiz 0
 
OEQ Receipt
OEQ  ReceiptOEQ  Receipt
OEQ Receipt
 
Biomoleculas
BiomoleculasBiomoleculas
Biomoleculas
 
Methodology background contemporary irish design
Methodology background contemporary irish designMethodology background contemporary irish design
Methodology background contemporary irish design
 
Pan au chocolate
Pan au chocolatePan au chocolate
Pan au chocolate
 
Methodology background 13 gallery visit
Methodology background 13 gallery visitMethodology background 13 gallery visit
Methodology background 13 gallery visit
 
Unit5 pn
Unit5 pnUnit5 pn
Unit5 pn
 
Methodology background celtic manuscripts (1)
Methodology background celtic manuscripts (1)Methodology background celtic manuscripts (1)
Methodology background celtic manuscripts (1)
 
Michelangelo Relocated - 1 11 2011-Cuadro Gallery
Michelangelo Relocated - 1 11 2011-Cuadro GalleryMichelangelo Relocated - 1 11 2011-Cuadro Gallery
Michelangelo Relocated - 1 11 2011-Cuadro Gallery
 
Chomsky, noam entrevista sobre el terrorismo
Chomsky, noam   entrevista sobre el terrorismoChomsky, noam   entrevista sobre el terrorismo
Chomsky, noam entrevista sobre el terrorismo
 
Methodology background early irish stone carving
Methodology background early irish stone carvingMethodology background early irish stone carving
Methodology background early irish stone carving
 
Methodology background 19th, 20th and contemporary sculpture 0
Methodology background  19th, 20th  and contemporary sculpture 0Methodology background  19th, 20th  and contemporary sculpture 0
Methodology background 19th, 20th and contemporary sculpture 0
 
Isilimela Technologies flyer[1]
Isilimela Technologies flyer[1]Isilimela Technologies flyer[1]
Isilimela Technologies flyer[1]
 

Viewers also liked

Qualcomm SnapDragon 800 Mobile Device
Qualcomm SnapDragon 800 Mobile DeviceQualcomm SnapDragon 800 Mobile Device
Qualcomm SnapDragon 800 Mobile Device
JJ Wu
 
10 Takeaways for Online Success
10 Takeaways for Online Success 10 Takeaways for Online Success
10 Takeaways for Online Success
Hall_
 
Don Jones Qualcomm Life #MWC14 #mHealth
Don Jones Qualcomm Life #MWC14 #mHealthDon Jones Qualcomm Life #MWC14 #mHealth
Don Jones Qualcomm Life #MWC14 #mHealth
3GDR
 
Snapdragon processors
Snapdragon processorsSnapdragon processors
Snapdragon processors
Deepak Mathew
 

Viewers also liked (15)

Razorfish 2014 Tech Summit - Senior Director, Product Management at Qualcomm ...
Razorfish 2014 Tech Summit - Senior Director, Product Management at Qualcomm ...Razorfish 2014 Tech Summit - Senior Director, Product Management at Qualcomm ...
Razorfish 2014 Tech Summit - Senior Director, Product Management at Qualcomm ...
 
Brand Management Module 2 notes
Brand Management Module 2 notesBrand Management Module 2 notes
Brand Management Module 2 notes
 
Brand Management Module 3 notes
Brand Management Module 3 notesBrand Management Module 3 notes
Brand Management Module 3 notes
 
SEO, Analytics, and Online PR: Strategies for Better Blogging
SEO, Analytics, and Online PR: Strategies for Better BloggingSEO, Analytics, and Online PR: Strategies for Better Blogging
SEO, Analytics, and Online PR: Strategies for Better Blogging
 
Fitness Facilities Survey Results For First Half Of 2011
Fitness Facilities Survey Results For First Half Of 2011Fitness Facilities Survey Results For First Half Of 2011
Fitness Facilities Survey Results For First Half Of 2011
 
Qualcomm SnapDragon 800 Mobile Device
Qualcomm SnapDragon 800 Mobile DeviceQualcomm SnapDragon 800 Mobile Device
Qualcomm SnapDragon 800 Mobile Device
 
Brand Management - Module 1 Notes
Brand Management - Module 1 NotesBrand Management - Module 1 Notes
Brand Management - Module 1 Notes
 
Advanced Twitter Workshop For Prsany
Advanced Twitter Workshop For PrsanyAdvanced Twitter Workshop For Prsany
Advanced Twitter Workshop For Prsany
 
Coming Up with Good Blog Topics
Coming Up with Good Blog TopicsComing Up with Good Blog Topics
Coming Up with Good Blog Topics
 
Does Your Business Need Social Media
Does Your Business Need Social MediaDoes Your Business Need Social Media
Does Your Business Need Social Media
 
10 Takeaways for Online Success
10 Takeaways for Online Success 10 Takeaways for Online Success
10 Takeaways for Online Success
 
Connected customers = disruption
Connected customers = disruptionConnected customers = disruption
Connected customers = disruption
 
Don Jones Qualcomm Life #MWC14 #mHealth
Don Jones Qualcomm Life #MWC14 #mHealthDon Jones Qualcomm Life #MWC14 #mHealth
Don Jones Qualcomm Life #MWC14 #mHealth
 
Snapdragon processors
Snapdragon processorsSnapdragon processors
Snapdragon processors
 
Go-to-market services for IoT
Go-to-market services for IoTGo-to-market services for IoT
Go-to-market services for IoT
 

Similar to The Case for B2B Social Media: Womma Webinar

¿Riesgo de quiebra en Cambre?
¿Riesgo de quiebra en Cambre?¿Riesgo de quiebra en Cambre?
¿Riesgo de quiebra en Cambre?
el emboscado
 
Start-up: FanpageTrender.pl - pomiar działań marketingowych na Facebooku
Start-up: FanpageTrender.pl - pomiar działań marketingowych na FacebookuStart-up: FanpageTrender.pl - pomiar działań marketingowych na Facebooku
Start-up: FanpageTrender.pl - pomiar działań marketingowych na Facebooku
cendoo1
 
Fanpage Trender
Fanpage TrenderFanpage Trender
Fanpage Trender
Cendoo
 
[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming
npinto
 
Sept 19 jobseekers 1
Sept 19 jobseekers 1Sept 19 jobseekers 1
Sept 19 jobseekers 1
Hack the Hood
 
Homer street prospectus feb 2012
Homer street prospectus feb 2012Homer street prospectus feb 2012
Homer street prospectus feb 2012
rishin86
 
Poverty eradication focusing on artisanal mining
Poverty eradication   focusing on artisanal miningPoverty eradication   focusing on artisanal mining
Poverty eradication focusing on artisanal mining
Dr Lendy Spires
 
Mailings Sublevación de Abril
Mailings Sublevación de AbrilMailings Sublevación de Abril
Mailings Sublevación de Abril
Petia Cervera Krupova
 
Ico corporate presentation en
Ico corporate presentation enIco corporate presentation en
Ico corporate presentation en
Harpreet kaur
 

Similar to The Case for B2B Social Media: Womma Webinar (20)

¿Riesgo de quiebra en Cambre?
¿Riesgo de quiebra en Cambre?¿Riesgo de quiebra en Cambre?
¿Riesgo de quiebra en Cambre?
 
8 Steps to Maximize Your Financial Aid Package
8 Steps to Maximize Your Financial Aid Package8 Steps to Maximize Your Financial Aid Package
8 Steps to Maximize Your Financial Aid Package
 
Bio Startup Spinoff 2010
Bio Startup Spinoff 2010Bio Startup Spinoff 2010
Bio Startup Spinoff 2010
 
Machine Shop Flyer
Machine Shop FlyerMachine Shop Flyer
Machine Shop Flyer
 
Startershandboek
StartershandboekStartershandboek
Startershandboek
 
Start-up: FanpageTrender.pl - pomiar działań marketingowych na Facebooku
Start-up: FanpageTrender.pl - pomiar działań marketingowych na FacebookuStart-up: FanpageTrender.pl - pomiar działań marketingowych na Facebooku
Start-up: FanpageTrender.pl - pomiar działań marketingowych na Facebooku
 
Fanpage Trender
Fanpage TrenderFanpage Trender
Fanpage Trender
 
[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming
 
Sept 19 jobseekers 1
Sept 19 jobseekers 1Sept 19 jobseekers 1
Sept 19 jobseekers 1
 
Paradise Renewables Brochure V3
Paradise Renewables Brochure  V3Paradise Renewables Brochure  V3
Paradise Renewables Brochure V3
 
Homer street prospectus feb 2012
Homer street prospectus feb 2012Homer street prospectus feb 2012
Homer street prospectus feb 2012
 
WALA Tutorial at PLDI 2010
WALA Tutorial at PLDI 2010WALA Tutorial at PLDI 2010
WALA Tutorial at PLDI 2010
 
Memes heddy
Memes heddyMemes heddy
Memes heddy
 
Guardian Changing Media Summit - Mobile In Focus
Guardian Changing Media Summit - Mobile In FocusGuardian Changing Media Summit - Mobile In Focus
Guardian Changing Media Summit - Mobile In Focus
 
Poverty eradication focusing on artisanal mining
Poverty eradication   focusing on artisanal miningPoverty eradication   focusing on artisanal mining
Poverty eradication focusing on artisanal mining
 
Mailings Sublevación de Abril
Mailings Sublevación de AbrilMailings Sublevación de Abril
Mailings Sublevación de Abril
 
Intro h
Intro hIntro h
Intro h
 
Decentralized Controllability
Decentralized ControllabilityDecentralized Controllability
Decentralized Controllability
 
Ico corporate presentation en
Ico corporate presentation enIco corporate presentation en
Ico corporate presentation en
 
QUIETING THE ECHOES - a case study for creatives
QUIETING THE ECHOES - a case study for creativesQUIETING THE ECHOES - a case study for creatives
QUIETING THE ECHOES - a case study for creatives
 

More from Sandra Fathi

Trade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't SharingTrade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't Sharing
Sandra Fathi
 

More from Sandra Fathi (20)

News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
 
Cyber Crime: Preparing Your Organization for the New Normal
Cyber Crime: Preparing Your Organization for the New NormalCyber Crime: Preparing Your Organization for the New Normal
Cyber Crime: Preparing Your Organization for the New Normal
 
Women's Leadership Conference: Changing Perceptions to Change Reality
Women's Leadership Conference: Changing Perceptions to Change RealityWomen's Leadership Conference: Changing Perceptions to Change Reality
Women's Leadership Conference: Changing Perceptions to Change Reality
 
Managing a Hack: Orchestrating Incident Response to Preserve Brand Reputation
Managing a Hack: Orchestrating Incident Response to Preserve Brand ReputationManaging a Hack: Orchestrating Incident Response to Preserve Brand Reputation
Managing a Hack: Orchestrating Incident Response to Preserve Brand Reputation
 
PR in the Era of Fake News
PR in the Era of Fake NewsPR in the Era of Fake News
PR in the Era of Fake News
 
FPRA Capital Chapter: Managing a Hack
FPRA Capital Chapter: Managing a HackFPRA Capital Chapter: Managing a Hack
FPRA Capital Chapter: Managing a Hack
 
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
 
Cyber Security 101: What Your Agency Needs to Know
Cyber Security 101: What Your Agency Needs to KnowCyber Security 101: What Your Agency Needs to Know
Cyber Security 101: What Your Agency Needs to Know
 
Show Me the Money: PR Metrics that Impress the C-Suite
Show Me the Money: PR Metrics that Impress the C-SuiteShow Me the Money: PR Metrics that Impress the C-Suite
Show Me the Money: PR Metrics that Impress the C-Suite
 
Managing a Hack: A Communicator's Guide to a Data Breach
Managing a Hack: A Communicator's Guide to a Data BreachManaging a Hack: A Communicator's Guide to a Data Breach
Managing a Hack: A Communicator's Guide to a Data Breach
 
Flash Fires: Crisis Communications in the Age of NOW
Flash Fires: Crisis Communications in the Age of NOWFlash Fires: Crisis Communications in the Age of NOW
Flash Fires: Crisis Communications in the Age of NOW
 
Break From the Pack with Data Visualization & Infographics
Break From the Pack with Data Visualization & InfographicsBreak From the Pack with Data Visualization & Infographics
Break From the Pack with Data Visualization & Infographics
 
Fear Factor Metrics: PR Metrics Communicators Fear Most
Fear Factor Metrics: PR Metrics Communicators Fear MostFear Factor Metrics: PR Metrics Communicators Fear Most
Fear Factor Metrics: PR Metrics Communicators Fear Most
 
Trade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't SharingTrade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't Sharing
 
Bloggers Speak Out: New paid and pitching techniques to score more placement
Bloggers Speak Out: New paid and pitching techniques to score more placement Bloggers Speak Out: New paid and pitching techniques to score more placement
Bloggers Speak Out: New paid and pitching techniques to score more placement
 
Data-Driven PR Measurement (eMetrics Chicago)
Data-Driven PR Measurement (eMetrics Chicago)Data-Driven PR Measurement (eMetrics Chicago)
Data-Driven PR Measurement (eMetrics Chicago)
 
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, CorrelationsData-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
 
How to Develop a Content Strategy
How to Develop a Content StrategyHow to Develop a Content Strategy
How to Develop a Content Strategy
 
Payback: The ROI of SM & PR Measurement
Payback: The ROI of SM & PR MeasurementPayback: The ROI of SM & PR Measurement
Payback: The ROI of SM & PR Measurement
 
Before Disaster Strikes: Creating an Effective Crisis Communications Plan
Before Disaster Strikes: Creating an Effective Crisis Communications PlanBefore Disaster Strikes: Creating an Effective Crisis Communications Plan
Before Disaster Strikes: Creating an Effective Crisis Communications Plan
 

Recently uploaded

BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
SoniaTolstoy
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
fonyou31
 

Recently uploaded (20)

IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 

The Case for B2B Social Media: Womma Webinar

  • 1. The Case for B2B Social Media WOMMA WEBINAR December 6 2012 Sandra Fathi @sandrafathi President, Affect Slideshare.net/sfathi sfathi@affect.com affect.com techaffect.com © Affect © Affect Strategies Presented to Absolute Software | May 29, 2009
  • 2. © Affect Strategies Presented to Absolute Software | May 29, 2009
  • 3. !"#$%"&'"()*& •  +%,-*$,#(.&/0,1(& –  +234*1&5,4"67#-&"#$&!71*"4&8,$*"&'*%9& –  !,%:*#;&<=<&>,1)#747;?.&@,"4()1"%,&"#$&+%7A,--*7#"4&!,%:*1,-&B4*,#(-& •  C99,$*"(,&+"-(D+%,-*$,#(.&+5!/DEF& •  +"-(&+%,-*$,#(.&+5!/&>,1)#747;?&!,167#& •  !"9G4,&B4*,#(-H& =&
  • 4. @7I&<%"#$-&J-,&!8& •  <2*4$&"I"%,#,--& 5,G2("67#& •  K$21"(,&17#-6(2,#(-& •  !(%,#;(),#&12-(79,%&47?"4(?& •  +%7:*$,&12-(79,%&-,%:*1,& !":,& 8"L,& •  B7#$21(&9"%L,(&%,-,"%1)& 87#,?& 87#,?& •  >"%;,(&9,$*"&"#$&L,?&*#M2,#1,%-& •  N,#,%"(,&4,"$-& •  N,#,%"(,&%,:,#2,& K$21"67#& O&
  • 5. <=<&P-Q&<=B&<%"#$-& !"#$%&##'()'!"#$%&##* !"#$%&##'()'+)%#",&-* N7"4-&R&S3T,16:,-& U*%,1(&>*,&(7&<2-*#,--&N7"4-& U*%,1(&>*,&(7&8"%L,6#;&N7"4-& '"#-&R&'7447I,%-& V2"4*(?&S:,%&V2"#6(?& V2"#6(?& /GG%7"1)& !(%"(,;*1&R&E*1),& !(%"(,;*1&W7%&E7(X&R&<%7"$& 8,"-2%,9,#(& B4,"%&5SCH& J#14,"%&5SCH& <2-*#,--&S2(179,-& /16:*(?&S:,%&S2(179,-& '712-& B7#(%744,$& 5*$,&(),&Y":,& ./0*!$11$)%*$%** ./0*!$11$)%*$%** 2%%"31*431&#* 2%%"31*431&#*5)-*211*)5* 63-#*+3%78* Z&
  • 6. >),&5*;)(&B)"##,4W-X&'7%&& F72%&/2$*,#1,& •  Y)7&"%,&I,&(%?*#;&(7&%,"1)[& –  B2-(79,%-& –  8,$*"& –  +%7-G,1(-& –  /#"4?-(-& –  K9G47?,,-& –  B79G,6(7%-& –  !)"%,)74$,%-& –  B7992#*(?& & •  Y),%,&$7&(),?&)"#;&72([&& •  Y)"(&"%,&(),&,G,1("67#-&7A&(),&17992#*(?[& –  <2-*#,--&7%&+,%-7#"4[& ]&
  • 7. !8&^"2#1)&B),1L4*-(& !  C$,#6A?&>"%;,(&/2$*,#1,& !  !,(&N7"4-&R&S3T,16:,-& !  B%"_&!8&8,--";*#;&U7129,#(&R& B%,"6:,&<%*,A& !  U,(,%9*#,&+4"`7%9-.&B)"##,4-&R& >,1)#747;?& !  B%,"(,&!71*"4&8,$*"&Y7%LM7I&+4"#& !  U%"_&"&!8&J-";,&+74*1?& !  U,:,47G&"#&K$*(7%*"4&B"4,#$"%& !  Y%*(,&R&C9G4,9,#(&^"2#1)&+4"#& & U7I#47"$&"(&(,1)"0,1(Q179a-71*"4D9,$*"D6GD-),,(-a& b&
  • 8. !71*"4&8,$*"&+74*1*,-& F72&9"?&"4%,"$?&)":,&7#,c& •  K9G47?,,&@"#$377L& & Y)"(&(7&*#142$,&*#&"&$,$*1"(,$&!8& +74*1?& dQ  K#172%";,$&<,)":*7%& =Q  5,e2*%,$&<,)":*7%& OQ  5,-(%*1(,$&<,)":*7%& ZQ  >,%9-&R&B7#$*67#-& –  >%"*#*#;&5,e2*%,$& –  K,126:,&^,:,4& –  +,%-7#"4&U*-14"*9,%-& –  ^,;"4&82937Df2937& g& &
  • 9. !8&8,"-2%,9,#(&& b&!(,G&/GG%7"1)H& dQ  8,"-2%,& =Q  >%"1L& OQ  >%*G& ZQ  /#"4?i,& ]Q  >I,"L& bQ  5,G,"(& 9)18*:-3$1;** 431&#*<3(3* h&
  • 10. Google Alerts PROPRIETARY & CONFIDENTIAL
  • 11. HootSuite PROPRIETARY & CONFIDENTIAL
  • 12. TweetDeck PROPRIETARY & CONFIDENTIAL
  • 13. Radian6 PROPRIETARY & CONFIDENTIAL
  • 14. !8&R&8,$*"&5,4"67#-& •  '*#$*#;&f72%#"4*-(-&7#&!71*"4&8,$*"&& &&&&&WY),%,&(),?&I"#(&(7&3,&A72#$X& •  87#*(7%*#;&R&'*#$*#;&V2,%*,-& •  K#;";*#;&R&<2*4$*#;&5,4"67#-)*G-& •  +*(1)*#;&<,-(&+%"161,-& •  '*#$*#;&(),&!(7%?& •  ^*;)6#;&(),&'*%,& j&
  • 15. Twitter PROPRIETARY & CONFIDENTIAL
  • 16. Twitter: Vocus PROPRIETARY & CONFIDENTIAL
  • 17. Twitter: Listorious PROPRIETARY & CONFIDENTIAL
  • 18. Twitter: Muck Rack PROPRIETARY & CONFIDENTIAL
  • 19. Twitter: Lists PROPRIETARY & CONFIDENTIAL
  • 20. !8&U7k-&R&U7#k(-& U7H& U7#k(& •  +%7:*$,&'244&U*-147-2%,& •  5,4,"-,&B7#n$,#6"4&C#A7& •  !,,L&SGG7%(2#*6,-&A7%&5,4,:"#(& K#;";,9,#(& •  <,&"&!71*"4&!G"99,%& •  5,-G,1(&(),&524,-&7A&(),& •  <,&"&5737(&W5,G,"(.&5,G,"(X& B7992#*(?&R&(),&C#$*:*$2"4& •  @*T"1L&C%%,4,:"#(&@"-)(";-& •  <,179,&&P"42"34,&5,-72%1,a >)72;)(&^,"$,%& •  C;#7%,&(),&K#:*%7#9,#(& •  V2"4*(?&S:,%&V2"#6(?&WP"42,& •  <,&"&@"(,%& 7:,%&E7*-,X& •  <,&"&N%,"(&/;;%,;"(7%& •  <%*#;&S#4*#,&Sl*#,& dm&
  • 21. Content Creation 1.  Keep it short & simple 2.  Provide stats/numbers 3.  Link to images or video if possible 4.  Include links for more info PROPRIETARY & CONFIDENTIAL
  • 22. !!"
  • 23. !#"
  • 24. !$"
  • 25. !%"
  • 26. !&"
  • 27. Contact Information & Resources: On Slideshare – www.slideshare.net/sfathi Sandra Fathi Affect 989 Avenue of the Americas, 6th Floor New York, NY 10018 sfathi@affectst.com 212 398 9680 Twitter: @sandrafathi Web: www.affect.com Blog: www.techaffect.com PROPRIETARY & CONFIDENTIAL 6/8/11