- Presentations
- Documents
- Infographics
Customer Twervice: Protect Your Reputation with Social Media Customer Service
Dana Vanden Heuvel
•
11 years ago
Net Promoter Score Pitfalls to Avoid
Aureus Analytics
•
8 years ago
Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
Peppers & Rogers Group
•
10 years ago
Contact Center of the Future: Smart, Selective Human Touch in the Digital Age
accenture
•
6 years ago
Tutorial on the McKinsey/Harvard "Customer Decision Journey" by John Sing
John Sing
•
9 years ago
Digital Transformation and the Customer Experience
Mat Ford
•
9 years ago
10 Best Practices of a Best Company to Work For
O.C. Tanner
•
8 years ago