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Methods of Measuring Job
Satisfaction
According to P. Robbins – Job satisfaction is the amount of pleasure or
contentment ...
In some cases there is a third method:
Personal Interview:
When the situation gets too complicated to handle by above ment...
Questionnaire
1. How long you have been working in the industry ?
a) less than 3
b) 3-5 years
c)more than 5 years
2. How d...
7. Are you satisfied with the bonus and incentives given ?
a) highly satisfied
b) satisfied
c)needs improvement
8. Are you...
13. My work responsibilities are reasonable.
a) Always
b) Often
c) Sometimes
d) Seldom
e) Never
14. My leaders are positiv...
18. I have opportunities at work to learn and grow.
a) Always
b) Often
c) Sometimes
d) Seldom
e) Never
19. I know how my j...
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Method of measuring Job satisfaction

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Method of measuring job satisfaction
Generally there are 2 methods
simple global rating and summation
and also a 3rd personal interview for extreme circumstances.

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Method of measuring Job satisfaction

  1. 1. Methods of Measuring Job Satisfaction According to P. Robbins – Job satisfaction is the amount of pleasure or contentment associated with a job. If you like your job intensely, you will experience high job satisfaction. If you dislike your job intensely, you will experience job dissatisfaction. Generally there are two Methods of measuring job satisfaction. Single Global Rating: Single global rating is nothing more than a response to one question. Example: all things considered, how satisfied are you with your job? Here respondents circle a number between 1 and 5 that corresponds to answer from “highly satisfied” to “highly dissatisfied.” Summation Job facets: It is more sophisticated, it identifies key elements in a job and asks the employee’s feelings about each. Typically elements here are the nature of the work; supervision, preset pay, promotion opportunities and relation with coworkers. Respondents rate them on a standardized scale, and researchers add the ratings to create an overall job satisfaction score. This method is achieves a more accurate evaluation of job satisfaction.
  2. 2. In some cases there is a third method: Personal Interview: When the situation gets too complicated to handle by above mentioned methods then employees are interviewed personally to find out the core reason of the job dissatisfaction.
  3. 3. Questionnaire 1. How long you have been working in the industry ? a) less than 3 b) 3-5 years c)more than 5 years 2. How do you feel the working environment ? a) excellent b) good c)satisfactory not satisfactory 3. How secure do you feel in your job ? a) high secure b) secure c)insecure 4. How do you feel the smooth relationship with your employers and coworkers ? a) very high b) high c)medium d)low 5. Opinion about your job a) highly satisfied b) satisfied c) others (specify) ………….. d) not satisfied 6. Are you satisfied with the appreciation or reward system provided by your management? a) highly satisfied b) satisfied c)needs improvement
  4. 4. 7. Are you satisfied with the bonus and incentives given ? a) highly satisfied b) satisfied c)needs improvement 8. Are you satisfied with the overall compensation package ? a) highly satisfied b) satisfied c)needs improvement 9. How do you feel about the welfare scheme of your showroom ? a) highly satisfied b) satisfied c)needs improvement 10. Have you ever observed or experienced any of the following forms of discrimination in the company ? a) Racial discrimination b) age discrimination c) gender discrimination d) none of the above 11.do you really enjoy / relax in your tea time and lunch break? a) Yes b) No If No, Why……………………………………… 12.My manager/supervisor provides me with continuous feedback to help me achieve a)strongly disagree b)disagree c)somewhat agree d)agree e)strongly agree
  5. 5. 13. My work responsibilities are reasonable. a) Always b) Often c) Sometimes d) Seldom e) Never 14. My leaders are positive role models. a) Always b) Often c) Sometimes d) Seldom e) Never 15. I have the materials and/or equipment to do my job well. a) Always b) Often c) Sometimes d) Seldom e) Never 16. I am happy with my pay level and paid fairly for my contribution. a) Always b) Often c) Sometimes d) Seldom e) Never 17. I am satisfied with my job a) Always b) Often c) Sometimes d) Seldom e) Never
  6. 6. 18. I have opportunities at work to learn and grow. a) Always b) Often c) Sometimes d) Seldom e) Never 19. I know how my job fits and why it's important. a) Always b) Often c) Sometimes d) Seldom e) Never 20. My work gives me feelings of accomplishment and pride. a) Always b) Often c) Sometimes d) Seldom e) Never
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Method of measuring job satisfaction Generally there are 2 methods simple global rating and summation and also a 3rd personal interview for extreme circumstances.

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