A report on IT department of concord group.

1. REPORT ON
INFORMATION TECHNOLOGY
OF CONCORD GROUP

2. INFORMATION TECHNOLOGY
OF CONCORD GROUP
Course Title
: Computer Applications
Course ID
: CST 1206
Course Instructor
: Muhammad Saad Imran Noor
Designation
: Assistant Professor, UIU
Email
: Muhammad_noor@hotmail.com
Submitted to:
Submitted By:
NAME
CLASS ROLL NO.
ID NUMBER
Section
: NR
Program
: BBA
Department
: Business and Economics
United International University

3. LETTER OF TRANSMITTAL
August 30, 2012
Muhammad Saad Imran Noor
Assistant Professor
School of business & Economics
United International University
Dear Sir:
I have the honor to submitting to you the report on Information Technology of Concord Group.
The main purpose of this report is to master a set of concepts on usage of information technology
in concord group. The report shows a detail scope of works, approaches, and methodologies,
hardware and software used, different servers and networks used and future plans of the
company regarding information technology.
We hope that this report will merit your approval.
Respectfully yours,
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4. ACKNOWLEDGEMENT
We take immense pleasure in thanking Assistant Professor Muhammad Saad Imran Noor for his
able guidance and useful suggestions; who was abundantly helpful and offered invaluable
assistance, support and guidance, which helped us in completing this report. Deepest gratitude
are also due to Executive Md. Shahadat Hossaon, without whose knowledge and assistance this
study would not have been successful. Finally, yet importantly, we would like to express our
heartfelt thanks to our beloved parents for their blessings, our friends and classmates for their
help and wishes for the successful completion of this report.
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5. EXECUTIVE SUMMARY
This research has been conducted on the IT department of concord group. The purpose of the
research is to find out the latest technology and use of information technology in Concord Group.
The information which we have acquired though visiting and interviewing employees of concord
group, are presented in this report. The company is very rich in technology. All the latest
technology is seen inside the company. There are about 500 computers running windows seven
with the latest Intel core-I processors. All the computers are provided with acrobat reader and
licensed office 2010. There are mainly four servers. Wireless routers have been used there to
connect server to other office buildings at a distant. For attendance purpose punch card machine
is used and for security and management purpose seen security cameras are seen all over the
place. For data entry mainly four core software are used. The company does not provide internet
access to everyone but some employees have the privilege of using internet. There is a LAN
connecting all the computers inside the building providing information to all the employees. A
VPL is also present to establish a virtual LAN between two office buildings. The company has
plans for the future which are already in progress among them radio link replacement, and
introduction of Nexim System are mentionable.
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6. TABLE OF CONTENTS
1
INTRODUCTION .............................................................................................................................. 1
1.1 INFORMATION TECHNOLOGY ........................................................................................................... 1
2
HARDWARE...................................................................................................................................... 2
2.1 COMPUTER ....................................................................................................................................... 2
2.1.1
Processor................................................................................................................................. 2
2.1.2
Monitor.................................................................................................................................... 2
2.1.2.1
2.1.3
Brand of the monitor ....................................................................................................................2
Printer ..................................................................................................................................... 2
2.2 WIRELESS ROUTER .......................................................................................................................... 3
2.2.1
Number of wireless routers ..................................................................................................... 3
2.3 PUNCH CARD MACHINE .................................................................................................................... 3
2.4 VIDEO CAMERA ............................................................................................................................... 3
2.4.1
Security and management ....................................................................................................... 3
2.4.2
Movement ................................................................................................................................ 3
2.5 CABLES ............................................................................................................................................ 4
2.5.1
Optical Fiber cable ................................................................................................................. 4
2.5.2
Cat 6 cable .............................................................................................................................. 4
2.5.3
Media Converter ..................................................................................................................... 4
2.5.4
Switch box ............................................................................................................................... 4
2.5.4.1
Ports used in switch box ...............................................................................................................4
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7. 3
SOFTWARE ....................................................................................................................................... 5
3.1 GENERAL SOFTWARE ....................................................................................................................... 5
3.1.1
computer Operating system..................................................................................................... 5
3.1.2
Acrobat Reader ....................................................................................................................... 5
3.1.3
Office 2010 .............................................................................................................................. 5
3.2 SERVERS ........................................................................................................................................... 5
3.2.1
Mail Server .............................................................................................................................. 5
3.2.2
Proxy Server ............................................................................................................................ 6
3.2.3
Database Server ...................................................................................................................... 6
3.2.4
Backup Server ......................................................................................................................... 6
3.3 DATA ENTRY SOFTWARE .................................................................................................................. 6
3.3.1
ERP ......................................................................................................................................... 6
3.4 NETWORK......................................................................................................................................... 6
3.4.1
Internet .................................................................................................................................... 7
3.4.1.1
3.4.2
Lan .......................................................................................................................................... 7
3.4.2.1
4
Internet provider ...........................................................................................................................7
VPL ..............................................................................................................................................7
FUTURE PLANS OF THE COMPANY.......................................................................................... 8
4.1 RADIO LINK REPLACEMENT ............................................................................................................. 8
4.2 LCD MONITOR REPLACEMENT ......................................................................................................... 8
4.3 NEXIM SYSTEM .............................................................................................................................. 8
5
CONCLUSION ................................................................................................................................... 9
6
BIBLIOGRAPHY ............................................................................................................................ 10
APPENDIX ................................................................................................................................................ 11
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8. INFORMATION TECHNOLOGY
OF CONCORD GROUP
1 INTRODUCTION
This research has been conducted on the IT department of concord group. The purpose of the
research is to find out the latest technology and use of information technology in Concord Group.
Currently there are 25 employees working in the IT department, who are constantly improving
and upgrading the company with the latest technology. The information which we have acquired
though visiting and interviewing employees of concord group, are presented in this report.
1.1 INFORMATION TECHNOLOGY
The acronym of information technology is I.T. It refers to anything related to computing
technology, such as networking, hardware, software, the Internet, or the people that work with
these technologies. Many companies now have IT departments for managing the computers,
networks, and other technical areas of their businesses. IT jobs include computer programming,
network administration, computer engineering, Web development, technical support, and many
other related occupations.
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9. 2 HARDWARE
The hardware which are being used are mainly computer and different hardware parts of the
computer, different routers, punch card machine, converter, video camera, etc.
2.1 COMPUTER
Very high efficient and advanced computers are used. Especially those who work in the graphics
department are provided with the most powerful computers. About 500 personal computers are
provided for the employees.
2.1.1 PROCESSOR
All the computers are provided with the Intel core-I family processors. The minimum powerful
processor used is core-I 3 and the maximum is core-I 7 and latest processors. The processor are
being updated and upgraded with the latest technology continuously.
2.1.2 MONITOR
LCD monitors are provided with all the computers.
2.1.2.1 BRAND OF THE MONITOR
All monitors are of SAMSUNG brand.
2.1.3 PRINTER
Usually one printer is used for several computers though network hub.
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10. 2.2 WIRELESS ROUTER
Wire less Router is used to connect server of one building to the server of another building. Here
a microwave radio link is used for connecting two servers of distant places with a speed of 64
kbps.
2.2.1 NUMBER OF WIRELESS ROUTERS
There are about 10 to 12 wireless routers in use.
2.3 PUNCH CARD MACHINE
All employees are required to use punch card for attendance purpose.
2.4 VIDEO CAMERA
The whole building is monitored with numerous automated video cameras.
2.4.1 SECURITY AND MANAGEMENT
The video cameras are mostly used for the purpose of security and management.
2.4.2 MOVEMENT
The video cameras can move around to locate subject or any special purpose and they can also
be set to an automated schedule to achieve even a better security.
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11. 2.5 CABLES
2.5.1 OPTICAL FIBER CABLE
Optical fiber is used to connect main servers in a building.
2.5.2 CAT 6 CABLE
Cat 6 cables are used to connect computers attached to switch boxes to servers.
2.5.3 MEDIA CONVERTER
A media converter is used to connect cat 6 cables to optical fiber cables. There are about 8 media
converts are in use.
2.5.4 SWITCH BOX
a switch box creates a bridge between cat 6 cable and several computers. A cat 6 cable connects
to the switch box, which also connects several computers.
2.5.4.1 PORTS USED IN SWITCH BOX
24 port and 8 port switch boxes are currently in use. There are 20, 24 switch boxes and 50, 8 port
switch boxes are being in use.
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12. 3 SOFTWARE
The software is mainly used for operating the computer, various machines and servers.
3.1 GENERAL SOFTWARE
3.1.1 COMPUTER OPERATING SYSTEM
Microsoft Windows 7 is used in all the general purpose computers and most recent updated
windows are provided to the graphics department.
3.1.2 ACROBAT READER
All the computers are provided with acrobat reader.
3.1.3 OFFICE 2010
A licensed Office 2010 is installed in the computers.
3.2 SERVERS
There are mainly four servers in use.
3.2.1 MAIL SERVER
The mail server is used for receiving and sending emails, contacting with the clients, receiving
and giving orders to employees and also to provide news and notice to employees and
employers.
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13. 3.2.2 PROXY SERVER
Acts as an intermediary for requests from clients seeking resources from other servers.
3.2.3 DATABASE SERVER
Stores and manages the database of the company.
3.2.4 BACKUP SERVER
Keeps a back up of all the information and data of the company.
3.3 DATA ENTRY SOFTWARE
There are mainly four data entry software.

Marketing

Database

MIS

Decision making
3.3.1 ERP
ERP stands for Enterprise Resource Planning, which is made by concord group. It is a decision
making and data entry software.
3.4 NETWORK
Network is used for the purpose of file sharing, internet, social networking and to make the work
easy for the employees.
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14. 3.4.1 INTERNET
Internet is provided to selective personnel; it is not given to everyone. If required, one can get
internet access with the permission of the authority. The internet speed is 2 MB per second.
3.4.1.1 INTERNET PROVIDER
Link-3 provides internet to concord group. The internet charge is tk. 38000 each month for the
internet service.
3.4.2 LAN
LAN is mostly being used for networking purpose. The LAN has a class B speed.
3.4.2.1 VPL
The VPL is provided by AK-net for connecting network from one building to another building
in a distant. The service charge of the VPL is tk. 14000 per month.
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15. 4 FUTURE PLANS OF THE COMPANY
4.1 RADIO LINK REPLACEMENT
Radio link will be replaced with E1 solution since radio link is very slow. The E1 solution will
help to gain max speed of the internet, provided by the internet provider.
4.2 LCD MONITOR REPLACEMENT
LCD monitors will be replaced with the latest LED monitors to provide a better visualization and
also to introduce latest technology.
4.3 NEXIM SYSTEM
NEXIM is a system which is going to be used in the future. This system can connect 40 monitors
with only one CPU. It will help to reduce buying cost and also reduce the maintenance cost the
computers. The will be significantly less use of electricity.
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16. 5 CONCLUSION
It can be said that the information technology of concord group is very rich in technology. They
are using the latest software and hardwire to keep pace with the world. The software and
hardwire are in constant upgrade. There IT department also made their own decision making
software. Even though they have made decision making software for helping them to make
major decisions, the software is only used for data entry purpose. The server is up 24/7 and is
used by the employees for information purpose. They also have a VPL. It can be said, “the
perfect system.” Their future plans are also in progress. To conclude the IT department of the
Concord Group has a bright future.
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17. 6 BIBLIOGRAPHY
http://www.techterms.com/definition/it
http://concordgroup.net/
http://www.techterms.com/
http://www.techterms.com/definition/operating_system
http://www.pcmag.com/encyclopedia_term/0,2542,t%3DVPN&i%3D54123,00.asp
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18. APPENDIX
2.1.1 PROCESSOR
A processor, or "microprocessor," is a small chip that resides in computers and other electronic
devices. Its basic job is to receive input and provide the appropriate output. While this may
seem like a simple task, modern processors can handle trillions of calculations per second.
2.2 WIRELESS ROUTER
A network device that combines a router, switch and Wi-Fi access point (Wi-Fi base station) in
one box. Wireless routers provide a convenient way to connect a small number of wired and any
number of wireless computers to the Internet.
2.5.1 OPTICAL FIBER CABLE
This is a cable made up of super-thin filaments of glass or other transparent materials that can
carry beams of light. Because a fiber-optic cable is light-based, data can be sent through it at the
speed of light. Using a laser transmitter that encodes frequency signals into pulses of light, ones
and zeros are sent through the cable. The receiving end of the transmission translates the light
signals back into data which can be read by a computer.
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19. 2.5.2 CAT-6 CABLE
Category 6 cable, commonly referred to as Cat 6, is a cable standard for Gigabit Ethernet and
other network physical layers that is backward compatible with the Category 5/5e and Category
3 cable standards. Compared with Cat 5 and Cat 5e, Cat 6 features more stringent specifications
for crosstalk and system noise.
3.1.1 OPERATING SYSTEM
An operating system, or "OS," is software that communicates with the hardware and allows other
programs to run. It is comprised of system software, or the fundamental files your computer
needs to boot up and function. Every desktop computer, tablet, and Smartphone includes an
operating system that provides basic functionality for the device.
3.2 SERVERS
A computer system in a network that is shared by multiple users. Servers come in all sizes from
x86-based PCs to IBM mainframes. A server may have a keyboard, monitor and mouse directly
attached, or one keyboard, monitor and mouse may connect to any number of servers via a
switch. In datacenters with hundreds and thousands of servers residing in equipment racks, all
access is via the network.
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20. 3.4 NETWORK
When you have two or more computers connected to each other, you have a network. The
purpose of a network is to enable the sharing of files and information between multiple systems.
The Internet could be described as a global network of networks. Computer networks can be
connected through cables, such as Ethernet cables or phone lines, or wirelessly, using wireless
networking cards that send and receive data through the air.
3.4.2 LAN
Stands for "Local Area Network", A LAN is a computer network limited to a small area such as
an office building, university, or even a residential home. Most mid to large-sized businesses
today use LANs, which makes it easy for employees to share information. Currently, the most
common type of LANs are Ethernet-based and use software from Novell or Oracle. However,
with the emergence of wireless networking, wireless LANs have become a popular alternative.
3.4.2.1 VPL
Virtual Private LAN, A private network that is configured within a public network (a carrier's
network or the Internet) in order to take advantage of the economies of scale and management
facilities of large networks. VPNs are widely used by enterprises to create wide area networks
(WANs) that span large geographic areas, to provide site-to-site connections to branch offices
and to allow mobile users to dial up their company LANs.
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