Discover in this deck what kanban systems are, what the kanban method is and have ideas for your own kanban systems. Want to attend our next webinar? Become a Shiftup Explorer: https://shiftup.work/product/explorer-agility-innovation-qualification-program/

1. Create Kanban Systems
Tunnels, funnels, and more
Wednesday 12 August 2020, 18:00 CEST
Jurgen Appelo
@jurgenappelo

2. A Kanban system in Corona times
Managing overcrowding of a
supermarket by counting and
limiting shopping baskets.

3. At the end of this session, you will…
Know what are kanban systems are
Know what the Kanban method is
Have ideas for your own kanban systems

4. Kanban principles
Visualizing work
Wrapping up
Create Kanban Systems
Managing flow
Kanban variations

5. https://leanmanufacturingpdf.com/kanban-system/
“Kan” = visual “Ban” = signal看板

6. Kanban are signals that indicate a limit
to the capacity of a system.
Photo by Halacious on Unsplash

7. Identify value
Visualize the work
Set constraints
Manage the flow
http://pragmaticscrum.info/bigvisiblecharts/
Kanban principles

8. Discovery Delivery
Change of value across
lifecycle stages
Learning is
valuable here
Getting paid is
valuable here

9. Kanban principles
Visualizing work
Wrapping up
Create Kanban Systems
Managing flow
Kanban variations

10. https://www.walsworth.com/blog/create-editorial-calendar
Visualize the Work (examples)

11. Calendars and checklists,
if designed well, can offer
crucial visual signals.
https://www.scribd.com/document/345699197/TREATMENT-NURSE-CHECKLIST-docx

12. ☑ Identify value
☑ Visualize the work
☑ Set constraints
☑ Manage the flow

13. Can you name other
real-world examples
of kanban systems?

14. Kanban principles
Visualizing work
Wrapping up
Create Kanban Systems
Managing flow
Kanban variations

15. One of the most
effective signaling
methods for work
in progress and
work to be done.
Kanban Board

16. Photo by airfocus on Unsplash
The Kanban Method does not prescribe a
traditional ordering of work into status columns
with work items moving from the left to the right.
(But left-to-right columns are easy and effective.)

17. Self-organization needs constraintsPhoto by ali shirali on Unsplash
We enforce limits to
• Improve throughput
• Improve predictability
• Prevent overburdening
• Reduce multi-tasking

18. Backlog To Do Doing Done3 2
Work in Progress (WIP) Limits
It’s not Kanban when there are
no signals to indicate constraints!

19. Backlog To Do Doing Done
Sequence of Workflow States
Queue QueueTo Do Doing To Do Doing
2 2 2 2 2 2

20. Ready Selected In Progress Done Delivered
Lead Time
Cycle Time
Queue
Length
Kanban Metrics

21. Calibration requires time and data
Find the “sweet spot”
through experience:
Too high: overburdening,
task-switching
Too low: much time
wasted in waiting
Photo by Daniel Morton on Unsplash

22. Backlog To Do Doing Done3 2
Pull versus Push
WIP limits help optimize work by
pulling in work up to capacity.

23. Backlog To Do Doing Done3 2
Find the bottlenecks!
Locate problems in processes
before they become blockers.
blocked
blocked

24. Kanban principles
Visualizing work
Wrapping up
Create Kanban Systems
Managing flow
Kanban variations

25. Kanban as
virtual signals
https://resources.kanban.university/patterns-of-kanban-maturity/

26. Kanban as
physical tokens
https://resources.kanban.university/patterns-of-kanban-maturity/

27. Start simple!
https://resources.kanban.university/patterns-of-kanban-maturity/
Personal Kanban

28. Aggregated Personal Kanban
Merge
visualizations
https://resources.kanban.university/patterns-of-kanban-maturity/

29. Team Kanban
Merge
workflows
https://resources.kanban.university/patterns-of-kanban-maturity/

30. Workflows have
different forms.
Some are like
tunnels; some
are like funnels.
Tunnel Funnel

31. Some Funnel Examples
Pirate
(AAARRR)
Metrics
Hiring
Process
Reference Checks
Work Sample
Job Interview
Skills Test
Screening Interview
Screening Applications
Inbound Recruiting
Nurturing
Sourcing
Awareness
Acquisition
Activation
Retention
Referral
Revenue

32. Get creative!
The perfect Kanban system is the
one that helps you get work done.

33. Kanban systems are focused on service
delivery workflows.
Photo by Kate Townsend on Unsplash

34. Visualize the work
Limit work in progress
Manage flow
Make policies explicit
Implement feedback loops
Improve and evolve
Service Request Manager
(recommended)
Service Delivery Manager
(recommended)
“Kanban is a method for defining, managing, and
improving services that deliver knowledge work.”
https://www.kanban.university/

35. Kanban is a method for delivering knowledge work,
not discovering it.
Kanban

36. Kanban principles
Visualizing work
Wrapping up
Create Kanban Systems
Managing flow
Kanban variations

37. Example of a
mixed-type
workflow for
book chapters

38. Kanban Boards
shiftup.work/shop
Chapter 8

39. hello@shiftup.work
shiftup.work