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2014 Holiday Shopping 
Trends 
Businesses Can Profit 
From
The busiest shopping season of the year is about to begin! People 
who celebrate Christmas, Kwanzaa or Hanukkah will spend an 
average of $804.42, up nearly 5 percent, over last year’s $767.27
Are you ready to grab a few of those dollars? These stats and tips 
will inspire you to step up your marketing efforts
Online Shopping 
47% of consumers say that the internet is 
their favorite shopping destination 
The average shopper will do 44% of their 
holiday shopping online
Online Shopping 
FREE SHIPPING is the second most 
important factor for shoppers when 
purchasing online 
Takeaway: Use a marketing campaign to 
offer a free-shipping code
Online Shopping 
74% of shoppers will search online to inspire 
holiday wish lists 
2 in 5 consumers will spend time 
researching online in order to find a good 
deal
Online Shopping 
44% of consumers want the ability to buy 
online and pick up their purchases in store 
Takeaway: Build a marketing campaign with a 
discount offer that motivates customers to 
place an order immediately and allows them to 
pick up their items from your store.
Social Media 
In the last 12 months, 30% of consumers 
have made a purchase based on their 
engagement with a social network
Social Media 
59% of consumers say an exclusive 
discount (only for members of a social 
network) would influence them to complete a 
purchase on a social networking site 
(Facebook, Twitter, etc.) this holiday season 
Takeaway: Host an action-gated marketing 
campaign on your preferred social networks; 
ask for an email address in exchange for the 
exclusive offer.
Social Media 
58% of consumers say that rewards/loyalty 
points would influence them to complete a 
purchase on a social networking site 
52% of consumers say that access to 
exclusive products would influence them to 
complete a purchase on a social networking 
site
Social Media 
56% of consumers say that a daily deal 
would influence them to complete a 
purchase on a social networking site, this 
holiday season 
Takeaway: Create a marketing campaign 
based on an advent calendar offering a new 
deal during a certain shopping period.
Mobile 
84% of store visitors use their mobile 
devices before or during a shopping trip 
69% said that they would use their 
smartphone for holiday shopping
Mobile 
1 in 3 consumers use their smartphones to 
find information they need rather than asking 
an employee 
Mobile commerce will account for 33% of 
U.S. online holiday sales
Mobile 
Nearly ONE THIRD of consumers say they’d 
receive holiday deals via their mobile device 
Takeaway: Design a marketing campaign 
with a discount offer that’s only accessible 
on mobile devices.
Mobile 
25% of shoppers say easy-to-use mobile 
websites is an important factor in their 
decision to shop with a specific retailer 
Takeaway: Use a marketing campaign 
builder that delivers mobile-ready coupons
Shopping Behavior and 
Spending 
Nearly 50% of consumers plan to keep track 
of retailers’ promotions and sales through 
advertising circulars. 
28% of consumers plan to spend more than 
50% of their total holiday shopping budgets 
November 28-December 1 (AKA Black 
Friday Weekend)
Shopping Behavior and 
Spending 
80% of online shoppers and 71% of in-store 
shoppers say email offers influence them to 
buy 
Takeaway: Host a sweepstakes campaign 
and collect email addresses from all entrants 
so you can market to them throughout the 
years
Shopping Behavior and 
Spending 
44% of consumers say they would like 
recommendations via a retailer’s email 
which they have signed up for 
For the eighth year in a row gift cards are 
the most requested gift item among those 
celebrating the holidays
Consumers Say… 
• Helpful, knowledgable customer service (30.3%) 
• Convenient Locations (47.9 %) 
• Low Prices (41.2%) 
• Sales or Price Discounts (74.7%) 
Also play a role in their decision to shop at a 
particular retailer
Did you like this information? 
Download these stats as an 
Infographic 
Start building holiday campaigns 
for free!
Sources 
Stats from National Retail Federation, Yahoo and Splashscore. 
http://www.slideshare.net/Shopatron/5-ecommerce-stats-that-will-define-your-holiday-strategy 
http://www.allinclusivemarketing.com/2014-holiday-shopping-numbers/ 
http://marketingland.com/86-percent-online-retailers-expect-holiday-sales-growth-2014-100632 
http://www.slideshare.net/HubSpot/47-stats-for-remarkable-holiday-marketing 
http://www.retailtouchpoints.com/topics/shopper-experience/34-of-consumers-plan-to-spend-more-this-holiday-season 
http://marketingland.com/survey-90-shoppers-will-buy-online-holiday-season-105775 
http://marketingland.com/survey-social-media-influence-half-holiday-shoppers-103605

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25 Holiday Shopping Trends that Businesses Can Profit From

  • 1. 2014 Holiday Shopping Trends Businesses Can Profit From
  • 2. The busiest shopping season of the year is about to begin! People who celebrate Christmas, Kwanzaa or Hanukkah will spend an average of $804.42, up nearly 5 percent, over last year’s $767.27
  • 3. Are you ready to grab a few of those dollars? These stats and tips will inspire you to step up your marketing efforts
  • 4. Online Shopping 47% of consumers say that the internet is their favorite shopping destination The average shopper will do 44% of their holiday shopping online
  • 5. Online Shopping FREE SHIPPING is the second most important factor for shoppers when purchasing online Takeaway: Use a marketing campaign to offer a free-shipping code
  • 6. Online Shopping 74% of shoppers will search online to inspire holiday wish lists 2 in 5 consumers will spend time researching online in order to find a good deal
  • 7. Online Shopping 44% of consumers want the ability to buy online and pick up their purchases in store Takeaway: Build a marketing campaign with a discount offer that motivates customers to place an order immediately and allows them to pick up their items from your store.
  • 8. Social Media In the last 12 months, 30% of consumers have made a purchase based on their engagement with a social network
  • 9. Social Media 59% of consumers say an exclusive discount (only for members of a social network) would influence them to complete a purchase on a social networking site (Facebook, Twitter, etc.) this holiday season Takeaway: Host an action-gated marketing campaign on your preferred social networks; ask for an email address in exchange for the exclusive offer.
  • 10. Social Media 58% of consumers say that rewards/loyalty points would influence them to complete a purchase on a social networking site 52% of consumers say that access to exclusive products would influence them to complete a purchase on a social networking site
  • 11. Social Media 56% of consumers say that a daily deal would influence them to complete a purchase on a social networking site, this holiday season Takeaway: Create a marketing campaign based on an advent calendar offering a new deal during a certain shopping period.
  • 12. Mobile 84% of store visitors use their mobile devices before or during a shopping trip 69% said that they would use their smartphone for holiday shopping
  • 13. Mobile 1 in 3 consumers use their smartphones to find information they need rather than asking an employee Mobile commerce will account for 33% of U.S. online holiday sales
  • 14. Mobile Nearly ONE THIRD of consumers say they’d receive holiday deals via their mobile device Takeaway: Design a marketing campaign with a discount offer that’s only accessible on mobile devices.
  • 15. Mobile 25% of shoppers say easy-to-use mobile websites is an important factor in their decision to shop with a specific retailer Takeaway: Use a marketing campaign builder that delivers mobile-ready coupons
  • 16. Shopping Behavior and Spending Nearly 50% of consumers plan to keep track of retailers’ promotions and sales through advertising circulars. 28% of consumers plan to spend more than 50% of their total holiday shopping budgets November 28-December 1 (AKA Black Friday Weekend)
  • 17. Shopping Behavior and Spending 80% of online shoppers and 71% of in-store shoppers say email offers influence them to buy Takeaway: Host a sweepstakes campaign and collect email addresses from all entrants so you can market to them throughout the years
  • 18. Shopping Behavior and Spending 44% of consumers say they would like recommendations via a retailer’s email which they have signed up for For the eighth year in a row gift cards are the most requested gift item among those celebrating the holidays
  • 19. Consumers Say… • Helpful, knowledgable customer service (30.3%) • Convenient Locations (47.9 %) • Low Prices (41.2%) • Sales or Price Discounts (74.7%) Also play a role in their decision to shop at a particular retailer
  • 20. Did you like this information? Download these stats as an Infographic Start building holiday campaigns for free!
  • 21. Sources Stats from National Retail Federation, Yahoo and Splashscore. http://www.slideshare.net/Shopatron/5-ecommerce-stats-that-will-define-your-holiday-strategy http://www.allinclusivemarketing.com/2014-holiday-shopping-numbers/ http://marketingland.com/86-percent-online-retailers-expect-holiday-sales-growth-2014-100632 http://www.slideshare.net/HubSpot/47-stats-for-remarkable-holiday-marketing http://www.retailtouchpoints.com/topics/shopper-experience/34-of-consumers-plan-to-spend-more-this-holiday-season http://marketingland.com/survey-90-shoppers-will-buy-online-holiday-season-105775 http://marketingland.com/survey-social-media-influence-half-holiday-shoppers-103605