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Simon Hade, COO & Co-founder
Forget Features!
How we grow games using
Live Ops & In Game Events
Accessible Live
Ops
Broad reach
Top 100
Quick win
Innovated clan
wars & events
$37m
Ultimate Live
Ops Platform
Very core
$19m
9
12 months - daily revenue
Baseline excl,
event revenue
Actual incl.
event revenue
50% revenue from events
6 months - daily revenue
Baseline excl,
event revenue
Actual incl.
event revenue
27% revenue from events
90%
92%
94%
96%
98%
100% 28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
Survival	Rate	%
Days	Since	Install
Survival	Rate%
98% month on month retention
Incremental revenue (30-50%)
Better retain engaged players
Why do In Game Events?
Beware: cannibalisation & conditioning
Baseline Revenue
Uplift from
Events
Event
Cannibalisation
Beware: cannibalisation & conditioning
Beware: content bloat
Beware: changing core gameplay
Average Gold Balance by Castle Level
New Castle Level
17 Sinks Added
Beware: economy (mis)management
Revenue cannibalisation
Sales conditioning
Content bloat
Inadvertently screwing your economy
Things to be wary of
Do you need events to be successful on mobile?
23
Programmatic
Curated
Frequent
Infrequent
1. Define a genre or play pattern
2. Be No 2 or 3 with a brand
3. Focus on a valuable niche community,
monetising through live ops & events
Formulas for success on mobile
How we came to figure out live ops …
“We have to kill
Samurai Siege.
We need the
developers”
16 people
4 people / 0 developers
Gross Bookings
?
“We have to kill
Samurai Siege.
We need the
developers”
16 people
4 people / 0 developers
Gross Bookings
Profit per employee
Putting a game into Live Ops can revive it
More profitable per employee
… But you need the right team
Live Ops > Features
32
The Team
Economy
Design
QA
Live Ops
Community
Leader
33
• T-shaped
• High output
• Team players
The Team
Economy
Design
QA
Live Ops
Community
Leader
The Team
QA
Design
New Game
Analyst
PM
5 yrs 1 yr
Community
VIP
Live Ops
PM
PO
1 yr
QA
Design
3 yrs
Community
VIP
Live Ops
Community
VIP
3 yrs
CS
Community
VIP
1 yr
Find T-shaped people
Great training ground
… but need to invest in tools and content
The Team
The Toybox & the Treadmill
Bespoke graphics & theming
Time limited offers
Core gameplay will be new. Every time!
Social pressure to perform
Three event types & ability to add more
Players/Alliances really care about winning
The Toolbox
Streaming graphics from
Amazon
Content Management System
Scheduling
Events: Alliance Totaliser,
Personal Tournament, War Rush
39
Spec
Local config
CMS
Testing
Code commit
40
Spec
Local config
CMS
Testing
Code commit
41
Spec
Local config
CMS
Testing
Code commit
42
Spec
Local config
CMS
Testing
Code commit
43
Spec
Local config
CMS
Testing
Code commit
44
Spec
Local config
CMS
Testing
Code commit
45
Spec
Local config
CMS
Testing
Code commit
46
Spec
Local config
CMS
Testing
Code commit
Major event = 2 hours
Small event = 30 mins
Le Toolbox Deluxe
Event Types
Personal Totaliser
Alliance Totaliser
Metagame Variation
Gameplay Variation
Easter eggs
$$$
Pay to play
Event accelerants
Pay not play
Gacha
Competition
Leaderboard rewards
League rewards
Revolving
Beat the Boss
Heats
Content
Permanent Vanity
Permanent
Functional
Functional to Vanity
Temporary
Functional
Early Access
Consumables
Gacha
Event currency
Upgradable
Mods
Personal Totaliser
Alliance Totaliser
Metagame Variation
Gameplay Variation
Leaderboard rewards
League rewards
Revolving
Easter eggs
Permanent Vanity
Permanent
Functional
Functional to Vanity
Temporary
Functional
Early Access
Consumables
Gacha
Pay to play
Event accelerants
Pay not play
Gacha
Event currency
Beat the Boss Upgradable
Heats
Best performing
Mods
Personal Totaliser
Alliance Totaliser
Metagame Variation
Gameplay Variation
Leaderboard rewards
League rewards
Revolving
Easter eggs
Permanent Vanity
Permanent
Functional
Functional to Vanity
Temporary
Functional
Early Access
Consumables
Gacha
Pay to play
Event accelerants
Pay not play
Gacha
Event currency
Beat the Boss Upgradable
Heats
Most engaging
Mods
Personal Totaliser
Alliance Totaliser
Metagame Variation
Gameplay Variation
Leaderboard rewards
League rewards
Revolving
Easter eggs
Permanent Vanity
Permanent
Functional
Functional to Vanity
Temporary
Functional
Early Access
Consumables
Gacha
Pay to play
Event accelerants
Pay not play
Gacha
Event currency
Beat the Boss Upgradable
Heats
Most Money
Mods
Mo Money Mo Problems
54
55
56
57
58
59
60
Start simple, aim for max flexibility
Every game is different
Players love new content
Leaderboards + functional prize = $$$

… but beware the content treadmill
The Toybox
62
Our first event
Permanent Vanity
25k presents 

(~50 alliances)
Temporary OP boost
10k presents
$2 premium currency
2.5k presents
Gameplay variation
500 presents
Our first event
Event Types
Personal Totaliser
Alliance Totaliser
Metagame Variation
Gameplay Variation
Competition
Leaderboard rewards
League rewards
Revolving
Easter eggs
Content
Permanent Vanity
Permanent
Functional
Functional to Vanity
Temporary
Functional
Early Access
Consumables
Gacha
$$$
Pay to play
Event accelerants
Pay not play
Gacha
Event currency
Beat the Boss Upgradable
Heats Mods
$50k
$120k
Our first event
Time to
build
content
Time to
consume
content
Our first event
Remember our most popular event
Standard RamNuclear Ram
Solution! Frankenstein troops
• Regular trainable troop
• Temp hero troop (camp)
• Defensive structure
Context Changes
• Shader changes
• Trails
• Asset swap
• Size
Visuals
• Conical damage
• Spell cast on death
• Damage drop off over range
• Elemental vulnerabilities
• Mix and match projectiles
Gameplay Changes
• Health
• DPS
• Range
• Speed
• Training time
• AI priorities
Regular stats
Frankenstein troops + Sagas
Prismatic Mage Saga:
The Tome of the Mad Scholar
1 week work = 4 weeks content
Regular Essence Master Prismatic Mage Level 1
Prismatic Mage Saga
Prismatic Mage Level 2 Prismatic Mage Level 3
Prismatic Mage Saga
Prismatic Mage Saga
Week 1
48hr Alliance
Totaliser
Week 2
24hr Alliance
Totaliser
Week 3
48 hr Alliance
Totaliser +
Leaderboard
Week 4
Engagement
Event
Intensity correlates to revenue
1-3-2-4 intensity cadence
Frankenstein troops + sagas
1 week work for 4 weeks content
Reduce, re-use, recycle
The Treadmill
Events = $$$ + d365%


Beware
• cannibalisation
• content bloat
• economy change


Live Ops > Features






T shaped people


Training ground

Invest in tools




Stream content
Content Management
Scheduling
Few reusable formats


Players love content
Max flexibility



Leaderboards +
functional prizes = $$$
Beware of burnout
1-3-2-4 cadence
Frankenstein troops
Sagas
1:4 time to create:consume
Simon Hade, COO
simon@spaceapegames.com

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