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Didael KTS - Maggiordomo Digitale

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Innovazione tecnologica per il welfare aziendale.

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Didael KTS - Maggiordomo Digitale

  1. 1. Copyright 2016, Didael KTS S.r.l. - Tutti i diritti riservati Maggiordomo Digitale Innovazione Tecnologica per il Welfare Aziendale Copyright 2016, Didael KTS S.r.l. - Tutti i diritti riservati
  2. 2. Maggiordomo Digitale: premessa L’idea in sintesi Da un’idea nata nel 2011 e realizzata grazie al “Bando 2011 per la sperimentazione di progetti innovativi in materia di welfare aziendale e interaziendale” di Regione Lombardia, ha coinvolto imprese sul territorio lombardo consentendo a 100 dipendenti e ai loro familiari di accedere a un’innovativa soluzione di welfare aziendale. Perché Maggiordomo? I beneficiari, donne e uomini, coniugano formazione personale e presidio delle attività di cura; in questo modo si favoriscono le politiche dei tempi e il work- life balance. Perché Digitale? Il 90% delle attività sono svolte in remoto: e-learning, e-communication, focus group, interviste e riunioni del gruppo di lavoro. In questo modo si insegna a utilizzare al meglio le opportunità di conciliazione connesse ai nuovi ambienti digitali (e-government, home banking, etc.). 1
  3. 3. Cifre chiave del progetto sperimentale (2011-2014) 95 partecipanti alla formazione 557 ore di studio online 40 candidati a prove d’esame 167 moduli d’esame erogati 78% moduli d’esame superati 3 focus group tematici 6 interviste al personale delle aziende coinvolte nel progetto 6 incontri del gruppo di lavoro allargato 75% in modalità e-work Formazione Condivisione I risultati concreti che hanno decretato il successo della soluzione sono stati presentati il 12 febbraio 2014 in un workshop presso la sede della Provincia di Milano. 1
  4. 4. Componenti della soluzione Ente- Istituzione Azienda Beneficiari Report Piattaforma e-work Il Maggiordomo Digitale è un innovativo servizio di welfare aziendale che integra una piattaforma di e-learning ed e-communication con servizi welfare e attività che favoriscono le politiche dei tempi. 2 Analisi del fabbisogno Erogazione servizi welfare Monitoraggio e SROI
  5. 5. Il Maggiordomo Digitale introduce il concetto di Work-Life Learning, consente cioè ai Beneficiari di: • Sviluppare le proprie competenze e la propria employability. • Comprendere come l’utilizzo di modalità di relazione digitali possa favorire il work-life balance. • Estendere l’utilizzo dei servizi ai familiari quale forma di benefit e di aumento del potere d’acquisto. • Ridurre il digital divide tra le generazioni favorendo il dialogo inter- generazionale. Maggiordomo Digitale e welfare 2.02 Work-Life Learning un modo nuovo di intendere il welfare aziendale
  6. 6. Work-Life Learning: il circuito virtuoso2 1° fase Analisi del fabbisogno e identificazione incentivi • OBIETTIVI: comprendere i bisogni formativi e definire attività, contenuti, modalità di erogazione, KPI • STRUMENTI: focus group, interviste individuali, questionari • INCENTIVI: fiscali (art. 100 TUIR), bandi regionali, voucher (es: Ticket cultura) 2° fase Erogazione servizi welfare • E-LEARNING ad esempio per lingue (inglese ed italiano per stranieri), Office automation, Introduzione alle tecnologie del web • ESAMI per ottenere eventuali certificazioni • SUPPORTO ALLO STUDIO con un tutor / facilitatore che accompagna e assiste i Beneficiari 3° fase Monitoraggio e ROI • TRACKING continuativo per misurare andamento ed efficacia delle attività svolte • SROI: calcolo del ritorno sociale sull’investimento attraverso il monitoraggio degli indicatori chiave scelti PMI Beneficiari Report
  7. 7. Risultati concreti sia pratici, sia culturali per i Promotori (PMI e terzo settore) per i Beneficiari • Competitività e innovazione dei processi organizzativi: sviluppo di competenze tecnico- professionali di tipo trasversale (es: lingue, informatica, web…). • e-Work = efficienza: grazie a modelli lavorativi che utilizzano tecnologie digitali calibrati sulle esigenze dei vari ambienti lavorativi. • Work-life balance: la tecnologia favorisce la conciliazione dei lavoratori e incrementa la produttività. • Superare il digital divide è possibile! Anche per migliorare il dialogo intergenerazionale. • Praticabilità di modelli di e-work e di organizzazione flessibile per migliorare il loro percorso di carriera e le politiche dei tempi. • Incremento delle proprie competenze spendibili sul mercato del lavoro • Preparazione alla certificazione delle competenze informatiche, linguistiche 2
  8. 8. Studio a distanza con help desk online (4 moduli) Simulation test in preparazione all’esame di certificazione Esami e Attestati di certificazione Tutoring Personalizzato Sistema di Videocomunicazione Testdi posizionamento START UP Sportello Formativo Aula Componenti e servizi aggiuntivi Un esempio di personalizzazione di Maggiordomo Digitale 3
  9. 9. Dialogo, condivisione della conoscenza e videocomunicazione3 Utilizzare in modo concreto le modalità digitali insegna che la tecnologia può essere utilizzata per cambiare le abitudini e migliorare il work-life balance.
  10. 10. Principali benefici per enti e aziende Ripensamento delle modalità organizzative dell’Ente • Opportunità di rendere più efficienti alcuni processi organizzativi interni. Processi ed efficienza Un nuovo linguaggio comune velocizza e migliora l’interazione Comunicazione e collaborazione Apprendimento con modalità innovative per favorire il cambiamento • Ampliamento della base di persone che conoscono le tecnologie digitali e delle competenze linguistiche. • Sviluppo capacità di convivere con la tecnologia. Competenze Miglioramento del clima e del benessere complessivo • Riunioni on-line per evitare spostamenti serali alle mamme • Disbrigo pratiche amministrative a casa per ridurre lunghi straordinari in ufficio Work-life integration • Sviluppo di nuove competenze di comunicazione grazie alla migliore conoscenza della tecnologia disponibile 3
  11. 11. Copyright 2016, Didael KTS S.r.l. - Tutti i diritti riservati Didael KTS Innovazione tecnologica + Innovazione sociale www.didaelkts.it Copyright 2016, Didael KTS S.r.l. - Tutti i diritti riservati Per creare il Maggiordomo Digitale “a tua misura”: T: 0230516056 – info@didaelkts.it

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