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1	
  
Revised	
  Calendar	
  
23rd	
  of	
  July	
  21st	
  of	
  May	
  
ALLIGNMENT	
  &	
  LEARNING	
  
Design	
  Brief	
  (reframing	
  the	
  brief)	
  &	
  OpportuniBes	
  IdenBficaBon	
  
Customer	
  Journey	
  DefiniBon-­‐	
  Flow	
  Diagrams-­‐	
  5E	
  
User	
  Experience	
  Understanding	
  
KICK-­‐OFF	
  (21st	
  of	
  May)	
  
W1	
   W2	
   21	
   28-­‐29	
   9-­‐11	
   7	
  18-­‐19	
   23-­‐25	
   2-­‐3	
  
RESEARCH	
  (PRIMARY	
  AND	
  SECONDARY)	
  
ANALYSIS	
  &	
  SYNTHESIS	
  
ENVISIONIG	
  AND	
  CONCEPTS	
  DEPLOYMENT	
  (CODE	
  ENVISIONING	
  AND	
  CONCEPTS)	
  
STRATEGY	
  
DESIGN	
  
DEVELOPMENT	
  	
  
DEPLOYMENT	
  
Preliminary	
  Design	
  ExploraBon	
  and	
  ConceptualizaBon	
  of	
  3	
  DirecBons	
  
SelecBon	
  of	
  the	
  most	
  promising	
  DirecBon	
  
	
  	
  
Client	
  Background	
  Data	
  	
  CollecBon	
  and	
  Review	
  
User	
  Experience	
  Understanding	
  
loop	
  1	
  and	
  2	
  	
  of	
  	
  selected	
  product	
  	
  
development	
  through	
  models	
  and	
  IllustraBons	
  
loop	
  1	
  and	
  2	
  	
  of	
  	
  selected	
  product	
  
refinement	
  	
  through	
  	
  3d	
  files,	
  study	
  models	
  
Final	
  PPT	
  presentaBon	
  
final	
  model	
  	
  
2D-­‐3D	
  files	
  
lustraBons-­‐renderings	
  	
  
7-­‐9	
   7	
  11-­‐16	
   21-­‐23	
  
May	
   July	
  
1	
   2	
   3	
   4	
   5	
   6	
   7	
  0	
   8	
   9	
  
August	
  
REFINEMENT	
  
4-­‐5	
  
June	
   September	
  
4th	
  of	
  July	
  
2	
  
3	
  
1	
  4	
  
5	
  
Launched	
  in	
  2012,	
  a	
  range	
  of	
  Italian-­‐	
  made	
  ceramic	
  cookware.	
  
As	
  per	
  our	
  conversaBons	
  with	
  the	
  company	
  and	
  our	
  analysis,	
  	
  
these	
  are	
  the	
  company’s	
  most	
  relevant	
  characterisBcs:
	
  	
  	
  	
  HEALTH	
  is	
  WEALTH!	
  
	
  	
  	
  
	
  	
  	
  	
  CERAMIC	
  COOKWARE	
  as	
  UNIQUE	
  SELLING	
  PROPOSITION;	
  
	
  	
  	
  
	
  	
  	
  	
  INNOVATIVE	
  and	
  ENJOYABLE	
  COOKING	
  is	
  the	
  experience	
  the	
  brand	
  delivers;	
  	
  
	
  
	
  	
  	
  	
  BASIC	
  COLOUR	
  PALETTES	
  is	
  part	
  of	
  the	
  design	
  language;	
  
	
  
	
  	
  	
  	
  STORY	
  TELLING	
  is	
  the	
  way	
  to	
  communicate	
  with	
  the	
  customers;	
  
	
  
COMMUNICATION	
  BRAND	
  VALUES	
  :	
  
Stylish,	
  Ideal	
  for	
  families,	
  Forward	
  looking,	
  Part	
  of	
  healthy	
  lifestyle,	
  VersaBle,	
  
PracBcal	
  and	
  Enjoyable.	
  	
  	
  
6	
  
7	
  
ANALYSIS	
  
(BROAD)	
  
SYNTHESIS	
  
(SPECIFIC)	
  
DESIGN	
  THINKING	
  	
  
(PERCEPTION)	
  
8	
  
BRAND	
  
TAGLINE	
  
Eat	
  befer,	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Live	
  befer	
   Perfect	
  every	
  Bme	
   Life	
  tastes	
  great	
  
The	
  future	
  of	
  
tradiBon	
   	
  	
  
Good	
  living	
  italian	
  
style	
  
TONE	
  OF	
  VOICE	
  
Market	
  leader	
  
cooking	
  systems	
  
Higher	
  level	
  
cooking	
  easier	
  
Unique	
  
experiences	
   Culinary	
  tradion	
  
Manufacturers	
  
Lower	
  price	
  segment	
   	
  	
  
	
  BRAND	
  
TAGLINE	
  
Good	
  food	
  
deserves	
  
Ideas	
  you	
  cant	
  live	
  
without	
  
Savor	
  the	
  good	
  
life	
   Con	
  te	
  in	
  cucina	
  
Pleasure	
  to	
  cook	
  with	
  
delimano	
   Yes,	
  you're	
  right	
  
TONE	
  OF	
  VOICE	
  
Authencity,	
  
originality	
  and	
  
innovaon	
  
Beang	
  heart	
  of	
  
any	
  home	
  
Enjoy	
  healthy	
  
cooking	
  and	
  tasty	
  
Environmental	
  
friendly	
  
Healthy	
  and	
  
enjoyable	
  cooking	
  
Affordable	
  quality	
  
design	
  
	
  BRAND	
  
TAGLINE	
  
Live	
  befer,	
  live	
  
longer	
   Forever	
  befer	
   Reliability	
   Passion	
  for	
  living	
   Cooking	
  with	
  passion	
  
TONE	
  OF	
  VOICE	
  
Proud	
  of	
  the	
  
products	
  
Perfect	
  match	
  of	
  
design	
  across	
  
range	
  
Reliability	
  
Funconal	
  
Modern	
  Design	
  
Increase	
  quality	
  
of	
  life.	
  "Al	
  dente"	
  
teaste	
  
Affordable.	
  Less	
  
decision	
  ,	
  more	
  life	
  
9	
  
Understanding	
  of	
  current	
  Delimano	
  market	
  presence/
product	
  offering	
  and	
  idenBficaBon	
  of	
  direct	
  compeBtors
10	
  
Understand	
  compeBtors’	
  product	
  offering,	
  producBon	
  
technologies,	
  features	
  and	
  highlight	
  related	
  interesBng	
  soluBons	
  11	
  
12	
  
InteresBng	
  features,	
  can	
  be	
  explored	
  by	
  delimano.	
  
13	
  
Color	
  palefe	
  
-­‐	
  5	
  main	
  colors	
  
-­‐	
  Orange	
  as	
  brand	
  color	
  
Gesture	
  and	
  shape	
  factor	
  
-­‐	
  Soj	
  and	
  reassuring	
  shapes	
  
14	
  
-­‐Market	
  is	
  crowded	
  &	
  quite	
  homogenous	
  
-­‐Delimano	
  posiBoning	
  is	
  in	
  line	
  with	
  the	
  brand	
  proposion	
  &	
  product	
  
offering	
  15	
  
 	
  	
  	
  HEALTH	
  is	
  WEALTH!	
  	
  
	
  	
  	
  
	
  	
  	
  	
  CERAMIC	
  COOKWARE	
  is	
  the	
  UNIQUE	
  SELLING	
  POINT	
  	
  	
  
	
  	
  	
  
	
  	
  	
  	
  HEALTHY	
  and	
  ENJOYABLE	
  COOKING	
  is	
  the	
  experience	
  the	
  brand	
  deliver	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  
	
  	
  	
  	
  BASIC	
  COLOUR	
  PALETTES	
  is	
  part	
  of	
  the	
  design	
  language	
  
	
  
	
  	
  	
  	
  STORY	
  TELLING	
  is	
  the	
  way	
  to	
  communicate	
  with	
  the	
  customers	
  
	
  	
  	
  
brand	
  value	
  validated	
  throughout	
  the	
  research	
  
16	
  
Acquire	
  interesBng	
  product	
  details	
  that	
  gives	
  an	
  iconic	
  and	
  added	
  
feature	
  that	
  provides	
  a	
  SPACE	
  SAVING	
  SOLUTION,	
  FACILITATE	
  IN	
  
COOKING,	
  etc.	
  	
  	
  
	
  
Scope	
  for	
  expansion	
  to	
  have	
  A	
  WIDER	
  RANGE	
  OF	
  PRODUCT	
  
OFFERINGS	
  
Further	
  develop	
  ENJOYABLE	
  COOKING	
  EXPERIENCE	
  	
  
Work	
  with	
  alternaBves	
  or	
  opBons	
  for	
  Colors	
  ,	
  Materials	
  &	
  Finishing	
  
soluBons	
  in	
  order	
  TO	
  OBTAIN	
  A	
  CONSISTENT	
  DESIGN	
  LANGUAGE	
  
17	
  
18	
  
19	
  
-­‐ Pan	
  as	
  most	
  sold	
  product	
  and	
  the	
  one	
  that	
  people	
  change	
  more	
  ojen.	
  	
  	
  	
  
More	
  opportuniBes	
  to	
  develop	
  easy	
  to	
  use	
  and	
  versaBle	
  products.	
  
-­‐ For	
  our	
  target	
  is	
  aestheBc	
  has	
  the	
  same	
  relevance	
  of	
  funcBonality.	
  
-­‐ Cooking	
  in	
  a	
  healthy	
  way	
  saving	
  Bme	
  and	
  money	
  as	
  main	
  concerns	
  	
  
20	
  
Design Trends
Design Trend Research
Areas of Interest
HEALTH	
  
KITCHEN	
  	
  
TOOLS	
  
HEALTHY	
  
COOKING	
  
FOOD	
  	
  
TRENDS	
  
KITCHEN	
  
ENVIRONMENT	
  
NEW	
  PRODUCTS	
  
21	
  
Food Trends Research
Macroareas
Russia	
  
Estonia	
  
Latvia	
  
Lithuania	
  
Ukraine	
  
Poland	
  
Czech	
  Republic	
  
Slovakia	
  
Hungary	
  
Moldova	
  
Romania	
  
Slovenia	
  
Croaa	
  
Bosnia	
  &	
  Herzegovina	
  
Serbia	
  
Bulgaria	
  
Montenegro	
  
Albania	
  
Kosovo	
  
Macedonia	
  
Turkey	
  
22	
  
Sources
To	
  understand	
  people’s	
  eaBng	
  habits	
  we	
  focused	
  on	
  the	
  tradiBonal	
  food	
  of	
  each	
  country	
  and	
  what	
  they	
  eat	
  actually	
  
Touristic
Websites
Info
Websites Blogs Books
User
Interviews
/Debriefs
Food Trends Research
Sources
23	
  
Traditional Main Receipes Russia, Estonia, Latvia, Lithuania
Food Trends Research
Traditional Cuisines
24	
  
Traditional Receipes
Ukraine, Poland, Czech Republic, Slovakia,
Hungary
Moldova
Food Trends Research
Traditional Cuisines
25	
  
Traditional Receipes
Romania, Slovenia, Croatia, Bosnia &
Herzegovina, Serbia, Bulgaria, Montenegro,
Albania, Kosovo, Macedonia, Turkey
Food Trends Research
Traditional Cuisines
26	
  
Connected	
  with	
  the	
  approach	
  we	
  asked	
  for	
  kitchen	
  pictures	
  to	
  focus	
  on	
  the	
  kitchen	
  
environment,	
  but	
  we	
  had	
  just	
  two	
  pictures’	
  cases	
  so	
  we	
  really	
  don’t	
  know	
  how	
  
proceed.	
  
dumplings	
  
meat	
  fish	
  potato	
  	
  	
  kebab	
  
soap	
  pancake	
  
sausage	
  
beans	
   Jelly	
  meat	
  
Borek	
  	
  	
  	
  	
  	
  	
  polenta	
  	
  	
  	
  dolma	
  
Food Trends Research
Common Ingredients and meals
Ajer	
  analyzing	
  all	
  the	
  countries	
  where	
  
Delimano	
  operates,	
  we	
  found	
  out	
  that	
  
despite	
  all	
  the	
  cultural	
  and	
  geographic	
  
differences,	
  there	
  are	
  some	
  shared	
  
foods	
  among	
  them,	
  listed	
  above.	
  	
  
The	
  result	
  shows	
  us	
  that	
  same	
  
ingredients	
  are	
  used	
  in	
  all	
  the	
  areas,	
  but	
  
for	
  different	
  recipes.	
  
27	
  
Geographical	
  map	
  divided	
  into	
  the	
  three	
  main	
  areas:	
  SOUTH	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  MIDDLE	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  NORTH	
  
NORTH:	
  hedonisBc	
  approach,	
  hearty	
  recipes,	
  colder	
  weather	
  	
  
MIDDLE:	
  tradiBonal	
  food	
  influences	
  by	
  global	
  trends,	
  modern	
  approach	
  (blogs…),	
  
innovaBon	
  of	
  tradiBonal	
  recipes,	
  quickly	
  eaten	
  food	
  consume	
  
SOUTH:	
  more	
  occidental	
  approach,	
  local	
  food	
  markets,	
  care	
  about	
  BIO	
  and	
  organic	
  
food,	
  presence	
  of	
  TV	
  show	
  and	
  food	
  entertainment	
  
Cold	
  Weather	
  
Hedonisc	
  Approach	
  (Taste	
  first	
  of	
  all)	
  
Hearty	
  Recipes	
  (single	
  courses)	
  
No	
  Canned/Pre-­‐prepeared	
  Food	
  
Tradional	
  VS	
  Global	
  
Modern	
  Approach	
  (blogs,	
  etc.)	
  
Revisitaon	
  of	
  Tradional	
  Recipes	
  
	
  Quick	
  Tradional	
  Food	
  
No	
  Canned/Pre-­‐prepeared	
  Food	
  
More	
  «Western»	
  Countries	
  
Local	
  Food	
  Markets	
  
Interest	
  in	
  Bio/Organic	
  Food	
  
Tv	
  Shows	
  and	
  «Food	
  Entertainment»	
  
No	
  Canned/Pre-­‐prepeared	
  Food	
  
Another	
  substanal	
  difference	
  between	
  the	
  areas	
  is	
  the	
  cultural	
  
approach	
  to	
  food	
  itself	
  
Food Trends Research
Different Approach
28	
  
In	
  a	
  geographic	
  map	
  we	
  will	
  show	
  the	
  common	
  and	
  specific	
  area	
  TRENDS	
  
TradiBonal	
  food	
  is	
  appreciated	
  but	
  	
  
rarely	
  cooked	
  due	
  to:	
  
-­‐Time	
  
-­‐Difficulty	
  
People	
  is	
  moving	
  to	
  global	
  food	
  because	
  of	
  its:	
  
-­‐	
  Fast	
  preparaon	
  
-­‐	
  Take	
  away	
  
-­‐	
  Simple	
  ingredients	
  	
  
Thanks	
  to	
  primary	
  research	
  we	
  were	
  able	
  to	
  idenBfy	
  what	
  is	
  actually	
  eaten	
  in	
  the	
  daily	
  roune	
  of	
  people’s	
  lives	
  
Food Trends Research
Global Foods
Sandwich	
  
Pancakes	
  
Salad	
   Meat	
  and	
  Potatoes	
   Rice	
   Pasta	
  
Pizza	
  
Soup	
  Chicken	
  with	
  Vegetables	
  
29	
  
-­‐	
  Small	
  but	
  well	
  organized	
  spaces	
  for	
  tools	
  
-­‐	
  Cooking	
  tools	
  are	
  displayed	
  in	
  the	
  kitchen	
  	
  
-­‐	
  Objects	
  are	
  hanged	
  near	
  the	
  cooking	
  area	
  
-­‐	
  One	
  kitchen	
  for	
  different	
  people	
  with	
  
	
  	
  different	
  cooking	
  habits	
  	
  
-­‐	
  Kitchen	
  is	
  merging	
  with	
  other	
  rooms	
  
Design Trend Research
Kitchen Environment
30	
  
- Colours
Neutral	
  colours	
  are	
  the	
  most	
  used	
  
due	
  to	
  a	
  feeling	
  of	
  «cleanliness»	
  and	
  
to	
  personalize	
  the	
  space,	
  strong	
  
colours	
  are	
  combined.	
  
“	
  Colour	
  and	
  Space	
  ”	
  
Kitchen	
  Design	
  research	
  by	
  
Peter	
  Ørntoj	
  &	
  Mie	
  Frey	
  Damgaard	
  
	
  	
  
Design Trends - Colours
Design Trend Research
Kitchen Environment - Colours
31	
  
- Tools
-­‐	
  Emphasis	
  of	
  design	
  in	
  the	
  touching	
  
	
  	
  parts	
  (materials	
  and	
  finishings)	
  
-­‐	
  Preference	
  for	
  specific	
  usage	
  tools	
  
-­‐	
  Strong	
  and	
  nice	
  colours	
  because	
  the	
  
	
  	
  tools	
  are	
  shown	
  in	
  the	
  kitchen	
  
Design Trends - Tools
Design Trend Research
Kitchen Tools
32	
  
- Health
-­‐	
  Awareness	
  about	
  «what»	
  is	
  eaten	
  
-­‐	
  Increasing	
  concern	
  about	
  food	
  
intolerances	
  	
  
-­‐	
  Cooking	
  habits	
  stricly	
  related	
  to	
  
	
  	
  health	
  and	
  special	
  diets	
  (coeliac	
  
	
  	
  disease,	
  etc.)	
  
-­‐	
  AfenBon	
  to	
  condiments	
  and	
  calories	
  
Design Trends - Health
Design Trend Research
Healthy Cooking
33	
  
Easy	
  preparaBon	
  and	
  saving	
  me	
  	
  
Cooking	
  different	
  foods	
  at	
  the	
  same	
  me
Versale	
  usage	
  of	
  the	
  cookware	
  
Easy	
  way	
  of	
  preparing	
  tradiBonal	
  food	
  
Aesthec	
  and	
  pleasing	
  shapes/materials	
  
Sharing	
  the	
  cooking	
  experience	
  
Son	
  hues	
  with	
  strong	
  color	
  combinaBons	
  
Design Trend Research
Opportunities
34	
  
35	
  
36	
  
Users Mapping – Defining the
cross
37	
  
Users Mapping Respondents
38	
  
Life stage tension
39	
  
Time/effort tension
There’s	
  not	
  a	
  substanal	
  difference	
  between	
  
the	
  Bme	
  effort	
  dedicated	
  to	
  cook	
  of	
  the	
  
different	
  users.	
  
40	
  
Clusters
Connecting the answers, the common values from the interviews and
the survey we created six subcategories
41	
  
Consumer Archetypes
LIFESTAGE/	
  VALUES	
  /	
  
ASPIRATIONS	
  /	
  BEHAVIORS	
  
WITHIN	
  THE	
  KITCHEN	
  
ENVIRONMENT	
  
RESEARCH	
  QUOTES	
  
OVERVIEW	
  VISUAL	
  PROFILE	
  
Consumer Archetypes – Structure Overview
42	
  
43	
  
44	
  
45	
  
46	
  
47	
  
48	
  
-­‐ 	
  The	
  selected	
  (orange)	
  archetypes	
  are	
  the	
  closest	
  to	
  actual	
  Delimano	
  brand	
  
values	
  and	
  product	
  offering	
  49	
  
-­‐ 	
  Delimano	
  could	
  extend	
  their	
  target	
  	
  including	
  passionate	
  chefs	
  and	
  occasional	
  cookers	
  by	
  
developing	
  specific	
  products	
  that	
  address	
  more	
  specifically	
  their	
  needs	
  and	
  aspiraBons	
  50	
  
51	
  
-­‐ Connect	
  	
  prepare/cooking	
  	
  products	
  with	
  other	
  steps	
  of	
  the	
  Kitchen	
  Journey	
  	
  
52	
  
Improve	
  efficiency	
  of	
  the	
  tools	
  in	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
the	
  cooking	
  experience.	
  
	
  
Time	
  saving.	
  
	
  
Improve	
  cooking	
  experience.	
  
	
  
Favour	
  an	
  healthy	
  way	
  of	
  cooking.	
  
	
  
Improve	
  the	
  organizaBon/storage	
  of	
  
the	
  tools	
  in	
  the	
  kitchen.	
  
	
  
Improve	
  social	
  interacon.	
  Sharing.	
  
	
  
Specific	
  tool	
  for	
  specific	
  recipe.	
  
	
  
	
  
	
  
	
  
Versale	
  usage.	
  
	
  
Help	
  to	
  be	
  careful	
  about	
  different	
  diets.	
  
	
  
Help	
  to	
  cook	
  as	
  less	
  as	
  possible.	
  
	
  
Start	
  up/gin	
  kit.	
  
	
  
Technology	
  integraBon	
  in	
  the	
  cooking	
  journey.	
  
	
  
Extend	
  the	
  cookware	
  journey.	
  	
  
	
  
Avoid	
  mess	
  in	
  the	
  kitchen	
  when	
  users	
  are	
  cooking	
  
(Favour	
  organizaBon	
  and	
  management	
  of	
  the	
  tools)	
  
	
  
Professional	
  appearance,	
  but	
  affordable	
  price.	
  
	
  
	
  
Users Research
53	
  
54	
  

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IED Delimano TVS Project Research,2014

  • 1.
  • 3. Revised  Calendar   23rd  of  July  21st  of  May   ALLIGNMENT  &  LEARNING   Design  Brief  (reframing  the  brief)  &  OpportuniBes  IdenBficaBon   Customer  Journey  DefiniBon-­‐  Flow  Diagrams-­‐  5E   User  Experience  Understanding   KICK-­‐OFF  (21st  of  May)   W1   W2   21   28-­‐29   9-­‐11   7  18-­‐19   23-­‐25   2-­‐3   RESEARCH  (PRIMARY  AND  SECONDARY)   ANALYSIS  &  SYNTHESIS   ENVISIONIG  AND  CONCEPTS  DEPLOYMENT  (CODE  ENVISIONING  AND  CONCEPTS)   STRATEGY   DESIGN   DEVELOPMENT     DEPLOYMENT   Preliminary  Design  ExploraBon  and  ConceptualizaBon  of  3  DirecBons   SelecBon  of  the  most  promising  DirecBon       Client  Background  Data    CollecBon  and  Review   User  Experience  Understanding   loop  1  and  2    of    selected  product     development  through  models  and  IllustraBons   loop  1  and  2    of    selected  product   refinement    through    3d  files,  study  models   Final  PPT  presentaBon   final  model     2D-­‐3D  files   lustraBons-­‐renderings     7-­‐9   7  11-­‐16   21-­‐23   May   July   1   2   3   4   5   6   7  0   8   9   August   REFINEMENT   4-­‐5   June   September   4th  of  July   2  
  • 6.
  • 8. Launched  in  2012,  a  range  of  Italian-­‐  made  ceramic  cookware.   As  per  our  conversaBons  with  the  company  and  our  analysis,     these  are  the  company’s  most  relevant  characterisBcs:        HEALTH  is  WEALTH!                CERAMIC  COOKWARE  as  UNIQUE  SELLING  PROPOSITION;                INNOVATIVE  and  ENJOYABLE  COOKING  is  the  experience  the  brand  delivers;              BASIC  COLOUR  PALETTES  is  part  of  the  design  language;            STORY  TELLING  is  the  way  to  communicate  with  the  customers;     COMMUNICATION  BRAND  VALUES  :   Stylish,  Ideal  for  families,  Forward  looking,  Part  of  healthy  lifestyle,  VersaBle,   PracBcal  and  Enjoyable.       6  
  • 10. ANALYSIS   (BROAD)   SYNTHESIS   (SPECIFIC)   DESIGN  THINKING     (PERCEPTION)   8  
  • 11. BRAND   TAGLINE   Eat  befer,                                                   Live  befer   Perfect  every  Bme   Life  tastes  great   The  future  of   tradiBon       Good  living  italian   style   TONE  OF  VOICE   Market  leader   cooking  systems   Higher  level   cooking  easier   Unique   experiences   Culinary  tradion   Manufacturers   Lower  price  segment        BRAND   TAGLINE   Good  food   deserves   Ideas  you  cant  live   without   Savor  the  good   life   Con  te  in  cucina   Pleasure  to  cook  with   delimano   Yes,  you're  right   TONE  OF  VOICE   Authencity,   originality  and   innovaon   Beang  heart  of   any  home   Enjoy  healthy   cooking  and  tasty   Environmental   friendly   Healthy  and   enjoyable  cooking   Affordable  quality   design    BRAND   TAGLINE   Live  befer,  live   longer   Forever  befer   Reliability   Passion  for  living   Cooking  with  passion   TONE  OF  VOICE   Proud  of  the   products   Perfect  match  of   design  across   range   Reliability   Funconal   Modern  Design   Increase  quality   of  life.  "Al  dente"   teaste   Affordable.  Less   decision  ,  more  life   9  
  • 12. Understanding  of  current  Delimano  market  presence/ product  offering  and  idenBficaBon  of  direct  compeBtors 10  
  • 13. Understand  compeBtors’  product  offering,  producBon   technologies,  features  and  highlight  related  interesBng  soluBons  11  
  • 14. 12  
  • 15. InteresBng  features,  can  be  explored  by  delimano.   13  
  • 16. Color  palefe   -­‐  5  main  colors   -­‐  Orange  as  brand  color   Gesture  and  shape  factor   -­‐  Soj  and  reassuring  shapes   14  
  • 17. -­‐Market  is  crowded  &  quite  homogenous   -­‐Delimano  posiBoning  is  in  line  with  the  brand  proposion  &  product   offering  15  
  • 18.        HEALTH  is  WEALTH!                  CERAMIC  COOKWARE  is  the  UNIQUE  SELLING  POINT                    HEALTHY  and  ENJOYABLE  COOKING  is  the  experience  the  brand  deliver                              BASIC  COLOUR  PALETTES  is  part  of  the  design  language            STORY  TELLING  is  the  way  to  communicate  with  the  customers         brand  value  validated  throughout  the  research   16  
  • 19. Acquire  interesBng  product  details  that  gives  an  iconic  and  added   feature  that  provides  a  SPACE  SAVING  SOLUTION,  FACILITATE  IN   COOKING,  etc.         Scope  for  expansion  to  have  A  WIDER  RANGE  OF  PRODUCT   OFFERINGS   Further  develop  ENJOYABLE  COOKING  EXPERIENCE     Work  with  alternaBves  or  opBons  for  Colors  ,  Materials  &  Finishing   soluBons  in  order  TO  OBTAIN  A  CONSISTENT  DESIGN  LANGUAGE   17  
  • 20.
  • 21. 18  
  • 22. 19  
  • 23.
  • 24. -­‐ Pan  as  most  sold  product  and  the  one  that  people  change  more  ojen.         More  opportuniBes  to  develop  easy  to  use  and  versaBle  products.   -­‐ For  our  target  is  aestheBc  has  the  same  relevance  of  funcBonality.   -­‐ Cooking  in  a  healthy  way  saving  Bme  and  money  as  main  concerns     20  
  • 25.
  • 26. Design Trends Design Trend Research Areas of Interest HEALTH   KITCHEN     TOOLS   HEALTHY   COOKING   FOOD     TRENDS   KITCHEN   ENVIRONMENT   NEW  PRODUCTS   21  
  • 27.
  • 28. Food Trends Research Macroareas Russia   Estonia   Latvia   Lithuania   Ukraine   Poland   Czech  Republic   Slovakia   Hungary   Moldova   Romania   Slovenia   Croaa   Bosnia  &  Herzegovina   Serbia   Bulgaria   Montenegro   Albania   Kosovo   Macedonia   Turkey   22  
  • 29. Sources To  understand  people’s  eaBng  habits  we  focused  on  the  tradiBonal  food  of  each  country  and  what  they  eat  actually   Touristic Websites Info Websites Blogs Books User Interviews /Debriefs Food Trends Research Sources 23  
  • 30. Traditional Main Receipes Russia, Estonia, Latvia, Lithuania Food Trends Research Traditional Cuisines 24  
  • 31. Traditional Receipes Ukraine, Poland, Czech Republic, Slovakia, Hungary Moldova Food Trends Research Traditional Cuisines 25  
  • 32. Traditional Receipes Romania, Slovenia, Croatia, Bosnia & Herzegovina, Serbia, Bulgaria, Montenegro, Albania, Kosovo, Macedonia, Turkey Food Trends Research Traditional Cuisines 26  
  • 33. Connected  with  the  approach  we  asked  for  kitchen  pictures  to  focus  on  the  kitchen   environment,  but  we  had  just  two  pictures’  cases  so  we  really  don’t  know  how   proceed.   dumplings   meat  fish  potato      kebab   soap  pancake   sausage   beans   Jelly  meat   Borek              polenta        dolma   Food Trends Research Common Ingredients and meals Ajer  analyzing  all  the  countries  where   Delimano  operates,  we  found  out  that   despite  all  the  cultural  and  geographic   differences,  there  are  some  shared   foods  among  them,  listed  above.     The  result  shows  us  that  same   ingredients  are  used  in  all  the  areas,  but   for  different  recipes.   27  
  • 34. Geographical  map  divided  into  the  three  main  areas:  SOUTH                                                                                                                                                                                                MIDDLE                                                                                                                                                                                                NORTH   NORTH:  hedonisBc  approach,  hearty  recipes,  colder  weather     MIDDLE:  tradiBonal  food  influences  by  global  trends,  modern  approach  (blogs…),   innovaBon  of  tradiBonal  recipes,  quickly  eaten  food  consume   SOUTH:  more  occidental  approach,  local  food  markets,  care  about  BIO  and  organic   food,  presence  of  TV  show  and  food  entertainment   Cold  Weather   Hedonisc  Approach  (Taste  first  of  all)   Hearty  Recipes  (single  courses)   No  Canned/Pre-­‐prepeared  Food   Tradional  VS  Global   Modern  Approach  (blogs,  etc.)   Revisitaon  of  Tradional  Recipes    Quick  Tradional  Food   No  Canned/Pre-­‐prepeared  Food   More  «Western»  Countries   Local  Food  Markets   Interest  in  Bio/Organic  Food   Tv  Shows  and  «Food  Entertainment»   No  Canned/Pre-­‐prepeared  Food   Another  substanal  difference  between  the  areas  is  the  cultural   approach  to  food  itself   Food Trends Research Different Approach 28  
  • 35. In  a  geographic  map  we  will  show  the  common  and  specific  area  TRENDS   TradiBonal  food  is  appreciated  but     rarely  cooked  due  to:   -­‐Time   -­‐Difficulty   People  is  moving  to  global  food  because  of  its:   -­‐  Fast  preparaon   -­‐  Take  away   -­‐  Simple  ingredients     Thanks  to  primary  research  we  were  able  to  idenBfy  what  is  actually  eaten  in  the  daily  roune  of  people’s  lives   Food Trends Research Global Foods Sandwich   Pancakes   Salad   Meat  and  Potatoes   Rice   Pasta   Pizza   Soup  Chicken  with  Vegetables   29  
  • 36.
  • 37. -­‐  Small  but  well  organized  spaces  for  tools   -­‐  Cooking  tools  are  displayed  in  the  kitchen     -­‐  Objects  are  hanged  near  the  cooking  area   -­‐  One  kitchen  for  different  people  with      different  cooking  habits     -­‐  Kitchen  is  merging  with  other  rooms   Design Trend Research Kitchen Environment 30  
  • 38. - Colours Neutral  colours  are  the  most  used   due  to  a  feeling  of  «cleanliness»  and   to  personalize  the  space,  strong   colours  are  combined.   “  Colour  and  Space  ”   Kitchen  Design  research  by   Peter  Ørntoj  &  Mie  Frey  Damgaard       Design Trends - Colours Design Trend Research Kitchen Environment - Colours 31  
  • 39.
  • 40. - Tools -­‐  Emphasis  of  design  in  the  touching      parts  (materials  and  finishings)   -­‐  Preference  for  specific  usage  tools   -­‐  Strong  and  nice  colours  because  the      tools  are  shown  in  the  kitchen   Design Trends - Tools Design Trend Research Kitchen Tools 32  
  • 41.
  • 42. - Health -­‐  Awareness  about  «what»  is  eaten   -­‐  Increasing  concern  about  food   intolerances     -­‐  Cooking  habits  stricly  related  to      health  and  special  diets  (coeliac      disease,  etc.)   -­‐  AfenBon  to  condiments  and  calories   Design Trends - Health Design Trend Research Healthy Cooking 33  
  • 43. Easy  preparaBon  and  saving  me     Cooking  different  foods  at  the  same  me Versale  usage  of  the  cookware   Easy  way  of  preparing  tradiBonal  food   Aesthec  and  pleasing  shapes/materials   Sharing  the  cooking  experience   Son  hues  with  strong  color  combinaBons   Design Trend Research Opportunities 34  
  • 44.
  • 45. 35  
  • 46. 36   Users Mapping – Defining the cross
  • 47. 37   Users Mapping Respondents
  • 48. 38   Life stage tension
  • 49. 39   Time/effort tension There’s  not  a  substanal  difference  between   the  Bme  effort  dedicated  to  cook  of  the   different  users.  
  • 50. 40   Clusters Connecting the answers, the common values from the interviews and the survey we created six subcategories
  • 52. LIFESTAGE/  VALUES  /   ASPIRATIONS  /  BEHAVIORS   WITHIN  THE  KITCHEN   ENVIRONMENT   RESEARCH  QUOTES   OVERVIEW  VISUAL  PROFILE   Consumer Archetypes – Structure Overview 42  
  • 53. 43  
  • 54. 44  
  • 55. 45  
  • 56. 46  
  • 57. 47  
  • 58. 48  
  • 59. -­‐   The  selected  (orange)  archetypes  are  the  closest  to  actual  Delimano  brand   values  and  product  offering  49  
  • 60. -­‐   Delimano  could  extend  their  target    including  passionate  chefs  and  occasional  cookers  by   developing  specific  products  that  address  more  specifically  their  needs  and  aspiraBons  50  
  • 61. 51  
  • 62. -­‐ Connect    prepare/cooking    products  with  other  steps  of  the  Kitchen  Journey     52  
  • 63. Improve  efficiency  of  the  tools  in                                   the  cooking  experience.     Time  saving.     Improve  cooking  experience.     Favour  an  healthy  way  of  cooking.     Improve  the  organizaBon/storage  of   the  tools  in  the  kitchen.     Improve  social  interacon.  Sharing.     Specific  tool  for  specific  recipe.           Versale  usage.     Help  to  be  careful  about  different  diets.     Help  to  cook  as  less  as  possible.     Start  up/gin  kit.     Technology  integraBon  in  the  cooking  journey.     Extend  the  cookware  journey.       Avoid  mess  in  the  kitchen  when  users  are  cooking   (Favour  organizaBon  and  management  of  the  tools)     Professional  appearance,  but  affordable  price.       Users Research 53  
  • 64.
  • 65. 54