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Radical 
sustainability 
is possible 
Ramón Arratia 
Sustainability Director, Interface 
Twitter @ramonarratia
“One day people 
like me will go 
to jail” Ray 
Anderson 
1994
An outrageously ambitious Mission
European manufacturing from Jan 2014 
• 95% Renewable energy 
• 90% reduction of absolute carbon since 1996 
• Zero water used in manufacturing process 
• Zero waste sent to landfill
5 
Ultrasonic cutting technology 
Carpet 
Die cut 
Tiles 
6 cuts + waste 
Carpet 
Ultra Sonic cut 
Tiles 
1 cut + waste 
‘window waste’with ultra sonic cutting 
‘window waste’with die cutting
6 
Our new Pre-coat process consumes 
40% less gas per m2
7 
7 
What is the business case? 
Saved €1.1M p.a. 
Reduced yarn usage by 12% /m2compared to 1996, saving €5.8M p.a. 
Saved €0.8M p.a. 
At a cost premium of 10% i.e. €0.1M p.a. 
Net impact: 
•€7.6M p.a. cost saving 
•13,800 tCO2e GHG emissions reduction 
•Happier staff and customers 
•Higher profit margins 
•Continued global market leadership in carpet tiles
8 
8 
Can this be replicated our manufacturing Europe? 
8 
94 
2.3 
28 
- 22 
-1.9 
8.4 
100 
€B p.a.
The 2 paradigm shift 
OLD 
• Corporate 
sustainability 
• The Beauty contest 
• Awards, labels, 
csr reports, 
certifications 
• Zero company 
impacts 
NEW 
• Product 
sustainability 
• Embedded 
• LCA performance 
• kg co2 / m2 
• Zero product life 
cycle impacts 
RADICAL 
• Systems 
sustainability 
• Services redesign 
• Close loop systems 
radical materials 
• Zeroing others 
by cannibalising
Insert background Image here 
Embedding Sustainability? 
Truly embedding is in your product
Life Cycle Assessment
Life Cycle Assessment
Addressing the biggest issue 
What can we do 
to zero out the 
impact of yarn? 
Reduce the 
amount of 
yarn used 
Use more 
recycled 
yarn in the 
composition 
Invent a 
new yarn
Less is more 
50% less yarn 
350g of yarn vs 700g 
Microtuft Products
Insert background Image here 
Microtuft are high growth products 
14% of total 
EMEAI sales are 
Microtuft products
Insert background Image here 
Over 400 colourways in 100% recycled yarn
Biosfera Micro. 
Superflat 
350g yarn 
100% recycled yarn 
1st carpet with 100% 
recycled nylon 
Biosfera Micro
Developments in technology and the shift to modular carpet have resulted 
in radical reduced carbon footprint 
Developments
20 
• What is the biggest issue? 
• Energy at use = gCO2/km (becomes the magic metric) 
• European-wide goals for the industry on gCO2/km 
• Mandatory displaying of the metric on advertising 
• Company car tax: more tax if more gCO2/km 
• Road tax: more tax if more gCO2/km 
• City incentives: Low gCO2/km have exemptions e.g. parking, congestion charge 
How the magic metricenabled smart legislation in cars in Europe
21 
Environmental 
Products 
Declarations
22 
Full product transparency aligns value chains 
What you tell to your suppliers is the same that what you tell to your customers. 
What your designers focus on is the same your sales force talk about. 
What you report to stakeholders is the same that what your marketing claims. 
Its all base on just the facts from LCA.
23 
•Who pays a premium for sustainability? 
•Specifying sustainability 
•No ‘x’ 
•Standards (eg LEED, DGNB; BREEAM) 
•Legislation 
Commercializingsustainability in the hard business cases
24 
• Do you have an environmental policy? 
• Do you sign to the precautionary principle? 
• Have you signed to the Global Compact? 
• What is your CSR policy? 
How transformative is this…? 
The 700 questions questionnaire is both boring and useless
25 
One single question…
26 
•Radically cut carbon per kg of raw material 
•100% recycled or biobased materials 
•No X 
•Give me something others can’t have 
Suppliers
The 2 paradigm shift 
OLD 
• Corporate 
sustainability 
• The Beauty contest 
• Awards, labels, 
csr reports, 
certifications 
• Zero company 
impacts 
NEW 
• Product 
sustainability 
• Embedded 
• LCA performance 
• kg co2 / m2 
• Zero product life 
cycle impacts 
RADICAL 
• Systems 
sustainability 
• Services redesign 
• Close loop systems 
radical materials 
• Zeroing others 
by cannibalising
Innovation - substituting adhesives
29 
BBC offices, London 
What are cannibalizing here?
Zoning 
Using the full 
flexibility and design 
capabilities of carpet 
tiles to create all kind 
of zones within open 
spaces 
Zeroing out the walls!
Engaging employees 
• Status 
• Sphere of influence 
•Walk the talk 
• Product 
• Key influencers
32 
Ramón Arratia 
Sustainability Director Interface 
Twitter @ramonarratia

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Ramon Arratia: Radical sustainability is possible

  • 1. Radical sustainability is possible Ramón Arratia Sustainability Director, Interface Twitter @ramonarratia
  • 2. “One day people like me will go to jail” Ray Anderson 1994
  • 4. European manufacturing from Jan 2014 • 95% Renewable energy • 90% reduction of absolute carbon since 1996 • Zero water used in manufacturing process • Zero waste sent to landfill
  • 5. 5 Ultrasonic cutting technology Carpet Die cut Tiles 6 cuts + waste Carpet Ultra Sonic cut Tiles 1 cut + waste ‘window waste’with ultra sonic cutting ‘window waste’with die cutting
  • 6. 6 Our new Pre-coat process consumes 40% less gas per m2
  • 7. 7 7 What is the business case? Saved €1.1M p.a. Reduced yarn usage by 12% /m2compared to 1996, saving €5.8M p.a. Saved €0.8M p.a. At a cost premium of 10% i.e. €0.1M p.a. Net impact: •€7.6M p.a. cost saving •13,800 tCO2e GHG emissions reduction •Happier staff and customers •Higher profit margins •Continued global market leadership in carpet tiles
  • 8. 8 8 Can this be replicated our manufacturing Europe? 8 94 2.3 28 - 22 -1.9 8.4 100 €B p.a.
  • 9. The 2 paradigm shift OLD • Corporate sustainability • The Beauty contest • Awards, labels, csr reports, certifications • Zero company impacts NEW • Product sustainability • Embedded • LCA performance • kg co2 / m2 • Zero product life cycle impacts RADICAL • Systems sustainability • Services redesign • Close loop systems radical materials • Zeroing others by cannibalising
  • 10. Insert background Image here Embedding Sustainability? Truly embedding is in your product
  • 13. Addressing the biggest issue What can we do to zero out the impact of yarn? Reduce the amount of yarn used Use more recycled yarn in the composition Invent a new yarn
  • 14. Less is more 50% less yarn 350g of yarn vs 700g Microtuft Products
  • 15. Insert background Image here Microtuft are high growth products 14% of total EMEAI sales are Microtuft products
  • 16. Insert background Image here Over 400 colourways in 100% recycled yarn
  • 17.
  • 18. Biosfera Micro. Superflat 350g yarn 100% recycled yarn 1st carpet with 100% recycled nylon Biosfera Micro
  • 19. Developments in technology and the shift to modular carpet have resulted in radical reduced carbon footprint Developments
  • 20. 20 • What is the biggest issue? • Energy at use = gCO2/km (becomes the magic metric) • European-wide goals for the industry on gCO2/km • Mandatory displaying of the metric on advertising • Company car tax: more tax if more gCO2/km • Road tax: more tax if more gCO2/km • City incentives: Low gCO2/km have exemptions e.g. parking, congestion charge How the magic metricenabled smart legislation in cars in Europe
  • 22. 22 Full product transparency aligns value chains What you tell to your suppliers is the same that what you tell to your customers. What your designers focus on is the same your sales force talk about. What you report to stakeholders is the same that what your marketing claims. Its all base on just the facts from LCA.
  • 23. 23 •Who pays a premium for sustainability? •Specifying sustainability •No ‘x’ •Standards (eg LEED, DGNB; BREEAM) •Legislation Commercializingsustainability in the hard business cases
  • 24. 24 • Do you have an environmental policy? • Do you sign to the precautionary principle? • Have you signed to the Global Compact? • What is your CSR policy? How transformative is this…? The 700 questions questionnaire is both boring and useless
  • 25. 25 One single question…
  • 26. 26 •Radically cut carbon per kg of raw material •100% recycled or biobased materials •No X •Give me something others can’t have Suppliers
  • 27. The 2 paradigm shift OLD • Corporate sustainability • The Beauty contest • Awards, labels, csr reports, certifications • Zero company impacts NEW • Product sustainability • Embedded • LCA performance • kg co2 / m2 • Zero product life cycle impacts RADICAL • Systems sustainability • Services redesign • Close loop systems radical materials • Zeroing others by cannibalising
  • 29. 29 BBC offices, London What are cannibalizing here?
  • 30. Zoning Using the full flexibility and design capabilities of carpet tiles to create all kind of zones within open spaces Zeroing out the walls!
  • 31. Engaging employees • Status • Sphere of influence •Walk the talk • Product • Key influencers
  • 32. 32 Ramón Arratia Sustainability Director Interface Twitter @ramonarratia