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PMI Project Management
Professional (PMP)® Workshop
Project Quality Management
Part 3
© 2016 Skillogic Knowledge Solutions. All Rights
Reserved
2
Seven Quality Management and Control Tools
Process Decision Program Chart (PDPC)
© 2016 Skillogic Knowledge Solutions. All Rights Reserved3
Seven Quality Management and Control Tools
Prioritization Matrix Matrix diagram
© 2016 Skillogic Knowledge Solutions. All Rights Reserved4
Seven Quality Management and Control Tools
Network diagram
© 2016 Skillogic Knowledge Solutions. All Rights Reserved5
PQM: Perform Quality Assurance: Outputs
Change Requests
• Change requests are created and used as input to Integrated Change Control process.
Change requests are used to take corrective action, preventive action or for defect
repair.
Project Document updates
• Updates to Quality audit reports, Training plan and process documentation.
Project Management Plan (updates)
• Updates include incorporation of processes that have been through continuous process
improvement and are ready to repeat the cycle, and improvements to processes that
have been identified and measured, and are ready to be implemented.
Organizational Process Assets (updates)
• Updated quality standards provide validation of the effectiveness and efficiency of the
performing quality standards and processes to meet requirements.
© 2016 Skillogic Knowledge Solutions. All Rights Reserved6
Perform Quality Control
 The project management team may have working knowledge of
statistical quality control, especially sampling, and probability, to
help it evaluate quality control outputs.
 Remember the differences:
 Prevention (keeping errors out of the process) and inspection
(keeping errors out of the hands of the customer)
 Special causes (unusual events) and random causes (normal
process variation)
© 2016 Skillogic Knowledge Solutions. All Rights Reserved7
 Attribute sampling (the result conforms or it not) and variable
sampling (the result is rated on continuous scale that measures the
degree of conformity)
 Tolerances (the result is acceptable if it falls within the range
specified by the tolerance) and control limits (the process is in
control if the result falls within the control limits)
Perform Quality Control
© 2016 Skillogic Knowledge Solutions. All Rights Reserved8
© 2016 Skillogic Knowledge Solutions. All Rights Reserved9
Skillogic Knowledge Solutions
Call Us
@ 901-989-9000
If you are looking for PMP Training Centre in Hyderabad
visit: http://in.skillogic.com/pmp-training/pmp-
certification-hyderabad/

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PMP Training Project Quality Management Part 3

  • 2. Project Quality Management Part 3 © 2016 Skillogic Knowledge Solutions. All Rights Reserved 2
  • 3. Seven Quality Management and Control Tools Process Decision Program Chart (PDPC) © 2016 Skillogic Knowledge Solutions. All Rights Reserved3
  • 4. Seven Quality Management and Control Tools Prioritization Matrix Matrix diagram © 2016 Skillogic Knowledge Solutions. All Rights Reserved4
  • 5. Seven Quality Management and Control Tools Network diagram © 2016 Skillogic Knowledge Solutions. All Rights Reserved5
  • 6. PQM: Perform Quality Assurance: Outputs Change Requests • Change requests are created and used as input to Integrated Change Control process. Change requests are used to take corrective action, preventive action or for defect repair. Project Document updates • Updates to Quality audit reports, Training plan and process documentation. Project Management Plan (updates) • Updates include incorporation of processes that have been through continuous process improvement and are ready to repeat the cycle, and improvements to processes that have been identified and measured, and are ready to be implemented. Organizational Process Assets (updates) • Updated quality standards provide validation of the effectiveness and efficiency of the performing quality standards and processes to meet requirements. © 2016 Skillogic Knowledge Solutions. All Rights Reserved6
  • 7. Perform Quality Control  The project management team may have working knowledge of statistical quality control, especially sampling, and probability, to help it evaluate quality control outputs.  Remember the differences:  Prevention (keeping errors out of the process) and inspection (keeping errors out of the hands of the customer)  Special causes (unusual events) and random causes (normal process variation) © 2016 Skillogic Knowledge Solutions. All Rights Reserved7
  • 8.  Attribute sampling (the result conforms or it not) and variable sampling (the result is rated on continuous scale that measures the degree of conformity)  Tolerances (the result is acceptable if it falls within the range specified by the tolerance) and control limits (the process is in control if the result falls within the control limits) Perform Quality Control © 2016 Skillogic Knowledge Solutions. All Rights Reserved8
  • 9. © 2016 Skillogic Knowledge Solutions. All Rights Reserved9 Skillogic Knowledge Solutions Call Us @ 901-989-9000 If you are looking for PMP Training Centre in Hyderabad visit: http://in.skillogic.com/pmp-training/pmp- certification-hyderabad/