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1. Kepner-Tregoe
Value Proposition
Your C ompany N ame

2. 2 Decision Analysis
What should we do?
Make a choice
1 Problem Analysis
Why did it Happen?
Find unknown Cause
3 Potential Problem Analysis
What lies ahead?
Protect action or plan
Kepner-Tregoe Method
2

3. Kepner-Tregoe Troubleshooting Methodology
3
Assess Risks
› Identify Adverse
Consequences
Evaluate
Alternatives
› Generate Alternatives
› Screen through MUSTs
› Compare against WANTs
Clarify Purpose
› Develop Objectives
› Classify into
MUSTs & WANTs
› Weigh the WANTs
State
Decision
› What do we need
to decide?
› What are we trying
to do?
› Make the Best
› Balanced Choice
Make Decision
Decision
Analysis
› To balance
benefits & risks
Identify
Likely Causes
› Consider Causes for
the potential problems Take
Preventive
Action
› Take Action to
Address likely Causes
Plan
Contingent Action
› Prepare Actions to
reduce likely effects
Potential
Problems Analysis
› To avoid
reactive action
Identify
Potential
Problems
› State the Action
› List potential problems
Set Triggers
› Set Triggers for
contingent actions
Problem
Analysis
› To avoid
jumping to cause
Identify
Possible Causes
› Use Knowledge &
experience, or…..
Distinctions &
changesEvaluate
Possible Causes
› Test Possible Causes
› Determine Most
Probable Cause
Confirm
True Cause
› Verify Assumptions,
Observe or Try a fix
& monitor
Describe
Problem
› State the problem
› Specify the problem
Think
Beyond the Fix
› Extend the Causes
› Extend the Fix
4Potential Problem Analysis
To avoid future problems
Risk Analysis
1Situational Appraisal
To clarify & prioritize Situation
Plan Issue Resolution
Problem Analysis
To find root cause
Problem Management
2
Decision Analysis
To select best fix
Effective Decision Making
3
Situation
Appraisal
• Identify Concerns
• Set Priority
• Plan Next Steps
• Plan Involvement

4. Kepner-Tregoe Key
Trouble Shooting Process
4
2 Decision Analysis
› State Decision
› Define & Classify Objectives
› Weight Objectives
› Generate Alternatives
› Evaluate Alternatives
› Assess Risks
› Make Decision
Problem Analysis
› Define Problem
› Specific Problem
› Identity differences & Changes
› Formulate Causes
› Test causes against the Facts
› Prove True Cause
1
3 Potential Problem Analysis
› Identify Potential Problems
› Identify Causes
› Take Preventive Action
› Plan Contingent Action
› Set Triggers

5. Kepner-Tregoe approach to problem solving
5
1Problem Analysis (Past)
What is the fault?
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2Decision Analysis (Present)
How to correct the fault?
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3Potential Problem Analysis (Future)
How to prevent future fault?
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6. Kepner-Tregoe value
proposition
6
2 Performance
System Integration
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4Process
Integration
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Troubleshooting
Training
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1 3 Coaching on-
the-Job
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7. Kepner- Tregoe Value Proposition Icons Slide
7

8. 8
Additional
Slide

9. About Us
9
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Value Client
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Preferred By Many
1 Target Audiences
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10. Our Mission
10
Goal
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Vision
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Mission
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11. Meet Our Team
11
3 Designation
Name Here
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1 Designation
Name Here
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2 Designation
Name Here
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4 Designation
Name Here
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12. Comparison
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12
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Men
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Women
Users of
Social Media
65%
20%
10%
5%
Users of
Social Media
60%
15%
18%
7%
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13. Our Target
13
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14. Financial
14
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40%
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50%
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95%

15. Timeline
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15
2018
2016
2019
2017

16. Idea
Generation
16
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17. Venn
17
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18. 18
Thank You
Address
# street number, city, state
Contact Numbers
0123456789
Email Address
emailaddress123@gmail.com