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1. Service Transition
Your Company Name

2. ITIL Service Transition Framework with Design and Strategy
2
Service
Strategy
Service
Design
Service Transition Service Operation
Continual Service
Improvement
Financial Management
Service Portfolio mgmt
Strategy Operation
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Service Level
Management
Availability Management
Continuity Management
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Change Management
Configuration
Management
Transition Planning &
Support
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Service Desk
Incident Management
Problem Management
Event Management
Application Management
Key:
Process Function
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3. 3
• To evaluate major changes, such as the
introduction of a new service or a
significant change to an existing one
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• To make beneficial changes with
minimal disruption to IT services
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• Plan, schedule and control release
movements to test and live
environments
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• To make the applications and systems
available that provide the necessary
functionality for IT services
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• To ensure that the deployed releases and
• the services provided meet the customer
expectations
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• Plan and organize the resources to
deliver a major release within the
estimated cost, time and quality
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Project Mgmt.
(Trans. Planning &
Support)
Change
Evaluation
Change
Evaluation
Release &
Deployment
Management
Application
Deployment
Service Validation
& Testing
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Knowledge
Management
Service Asset &
Configuration
Management
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Key Objectives of
ITIL Service
Transition Process

4. Key Stages of Service Transition Lifecycle
4
BL Point to Capture Baseline Auth Change Authorization
BL BL BL BL
BL BL BL
Auth Auth Auth Auth Auth Auth Auth
Managing Customers Through Changes In Services
Transition Planning
Configuration Management
Continual Service Improvement
Change Management
Change Evaluation
Service Validation & Testing
Knowledge Management
Deployment Management
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Service
strategy
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Service
design
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Release
planning
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Review and
close
Release
deployment
Release
deployment
Release
deployment
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Release build and
test
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Service
operation
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5. 5
Manager
Creating
Service
Transition
Framework
for
Coordinating
Business
Resources
01
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6. Overview of Service Transition Process for Creating IT Services
6
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Project Setup
Project Planning
Project
Controlling
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Change
Review And
Reporting
Organization of
Change
Management
Registration and
Classification of
Changes
Valuation of
Changes
Change
Evaluation Prior
to Planning
Change
Evaluation Prior
to Realization
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Change
Evaluation After
Deployment
Organization of
Release and
Deployment
Management
Release Setup
Rollout of
Releases
Closing Of
Resources
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Definition of
Test
Procedures
Component
Tests
Acceptance
Tests
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Application
Development
and
Customizing
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Organization of
Service As Set and
Configuration
Management
Transition
Planning and
Support
Change
Management
Release and
Deployment
Management
Service
Validation
And Test
Application
Development and
Customizing
End of Life for
it Services
Knowledge
Management
Service As
Set and
Configuration
Management
Change
Evolution
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7. Service Transition Inputs and Outputs by Lifecycle Stages
7
Lifecycle
stage
Service
transition inputs
Service
transition outputs
Service strategy
• Strategies and strategic plan
• Financial information and budgets
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• Transitioned services
• Service portfolio updates
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Service design
• Service catalogue
• Acceptance criteria
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• Service catalogue updates
• Evaluation reports
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Service operation
• Actual performance information
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• Known errors
• Change schedule
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Continual service improvement
• Input to testing requirements
• Service reports
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• Test reports
• Change evaluation reports
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8. 8
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your audience's attention.
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Transition of Existing
Service for
Product Enhancement

9. 9
Thank You
Address
# street number, city, state
Contact Number
0123456789
Email Address
emailaddress123@gmail.com