More Related Content Similar to Patrick Shields Digitising the Public Sector (20) More from Software AG South Africa (15) Patrick Shields Digitising the Public Sector1. ©2015 Software AG. All rights reserved.1 | ©2015 Software AG. All rights reserved.1 |
Patrick Shields
Chief Technology Officer (CTO): Africa
Digitizing
Governament
23 July 2015 | Johannesburg, South Africa
2. ©2015 Software AG. All rights reserved.2 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
What Building Blocks are Required to Enable
Digital Government?
Enterprise Architecture & Governance
Structure
Performance Management of the 5
Year Strategy
End-to-End Organizational KPI
Reporting
Applications on the Fly
Process Driven GRC Management
IT Infrastructure Portfolio Management
Enterprise Business Process
Management
3. ©2015 Software AG. All rights reserved.3 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Capabilities Requested by National, Provincial & Local Departments
How the Public Sector Wants to Make a Difference
4. ©2015 Software AG. All rights reserved.4 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Paper Based Systems
Human Intuition Based Systems
Microsoft Office Tools:
Excel
Word
Access
PowerPoint
Visio
Candidates for Technological Extinction
5. ©2015 Software AG. All rights reserved.5 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Level 3
Monitor, Evaluate &
Report Performance
Level 2
Integrate Processes to
Existing ICT Systems
Level 1
Capture Strategy,
Objectives, KPIs & Processes
The Journey to Digital Government
Product Presentations
Model, Link and Correlate
Gather Strategic Direction Docs
Kickoff the Initiative
Solution Demos
Solo PoC / PoV
RFP & Tender Response
End to End Partner
Closed Deals
Start Up 1 Year
Time
LevelofAutomation
Lo
w
Hig
h
6. ©2015 Software AG. All rights reserved.6 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Characteristics of a Digital Government
Capabilities:
Instant Response to Citizens
“Digital Wisdom”
People:
Make use of “Digital Wisdom"
Leveraging a Millennial Mindset
Catering to both Young and
Senior Citizens
Technology:
Integration: IoT, Social, Mobile
Business Process Automation
Complex Event Processing
Big Fast Data: Reference Data as
Food for Quality Decisions
Cloud Laboratory: Cheap
Throwaway Tech
7. ©2015 Software AG. All rights reserved.7 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Integration
Strategy
Business Process
Analytics Strategy
KPI
PerformanceRisks &
Controls
A Model for Digital Government
8. ©2015 Software AG. All rights reserved.8 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Central repository: Consolidating application and
technology information
Reduced time to gather and
maintain information
Import data from structured sources -
spreadsheets, databases, CMDBs, etc.
Enhance portfolio information with
information on physical deployments
Structure and visualize IT portfolio
information
Improved quality of data on
applications and technologies
CMDB
MS Excel Access
9. ©2015 Software AG. All rights reserved.9 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Create A Clear And Simple Management View On The Performance
Of Your Strategy
Market
Segments
Products &
Services
Objectives
KPI Measurement
& Reporting
Balanced Scorecard
Six Sigma
Strategies Tactics
Vision
DESIGN & DEFINE MEASURE & CONTROL
10. ©2015 Software AG. All rights reserved.10 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Always see current
compliance and risk status in
pie charts and heat maps
Use performance results to
improve business processes
Use seamless audit trail
Create PDF or XLS exports
Capabilities – Measurement and Evaluation
Easily prove
compliance to
external auditors at
any time
Easily identify
ownership and
responsibility
Inspire continuous
improvement
11. ©2015 Software AG. All rights reserved.11 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Understanding the Role of (BPM) Business Process Management
Risk
Contract
processing
Contract
data
inserted
Sales
admini-
strator
Check
contract
Contract
deficient
Correct
contract
Contract
complete
Contract
proposal
received
Contract
finalized
Approve
contract
Control
Contract
complete
Contract
data
Contract
data
Why?
What?
Controls
Data?
Who?
Risks
12. ©2015 Software AG. All rights reserved.12 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Benefits that can be Achieved by GRC
Complywith
Confidence
Improve
Transparency
Adapt
faster
Regulations
Increase
Business
Consistencyand
Agilityto new
13. ©2015 Software AG. All rights reserved.13 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Service delivery reality instead paper processes
Real-time measuring and reporting
No year-end surprises when the AG arrives
Fraud Indicator Monitoring
Corporate Governance,
Policy Management
Compliance/Internal Control
Risk Management
Audit Management
Process Performance
Management
Process Exception Monitoring
Risk Indicator Monitoring
Risk & Compliance Management Tool Complex Event Processing
14. ©2015 Software AG. All rights reserved.14 | Innovation Day 2015 | 23 July | Johannesburg, South Africa
Start with a “Thin Slice”
EXTRAPOLATE
PROFITSCitizen Value
15. ©2015 Software AG. All rights reserved.15 | Innovation Day 2015 | 23 July | Johannesburg, South Africa