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Patrick Shields Digitising the Public Sector

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How can we include all businesses in the public sector to become digitally involved? Learn the journey we anticipate for a digital government and the benefits this can have on interaction and civil communications.

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Patrick Shields Digitising the Public Sector

  1. 1. ©2015 Software AG. All rights reserved.1 | ©2015 Software AG. All rights reserved.1 | Patrick Shields Chief Technology Officer (CTO): Africa Digitizing Governament 23 July 2015 | Johannesburg, South Africa
  2. 2. ©2015 Software AG. All rights reserved.2 | Innovation Day 2015 | 23 July | Johannesburg, South Africa What Building Blocks are Required to Enable Digital Government?  Enterprise Architecture & Governance Structure  Performance Management of the 5 Year Strategy  End-to-End Organizational KPI Reporting  Applications on the Fly  Process Driven GRC Management  IT Infrastructure Portfolio Management  Enterprise Business Process Management
  3. 3. ©2015 Software AG. All rights reserved.3 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Capabilities Requested by National, Provincial & Local Departments How the Public Sector Wants to Make a Difference
  4. 4. ©2015 Software AG. All rights reserved.4 | Innovation Day 2015 | 23 July | Johannesburg, South Africa  Paper Based Systems  Human Intuition Based Systems  Microsoft Office Tools:  Excel  Word  Access  PowerPoint  Visio Candidates for Technological Extinction
  5. 5. ©2015 Software AG. All rights reserved.5 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Level 3 Monitor, Evaluate & Report Performance Level 2 Integrate Processes to Existing ICT Systems Level 1 Capture Strategy, Objectives, KPIs & Processes The Journey to Digital Government Product Presentations Model, Link and Correlate Gather Strategic Direction Docs Kickoff the Initiative Solution Demos Solo PoC / PoV RFP & Tender Response End to End Partner Closed Deals Start Up 1 Year Time LevelofAutomation Lo w Hig h
  6. 6. ©2015 Software AG. All rights reserved.6 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Characteristics of a Digital Government Capabilities: Instant Response to Citizens “Digital Wisdom” People: Make use of “Digital Wisdom" Leveraging a Millennial Mindset Catering to both Young and Senior Citizens Technology: Integration: IoT, Social, Mobile Business Process Automation Complex Event Processing Big Fast Data: Reference Data as Food for Quality Decisions Cloud Laboratory: Cheap Throwaway Tech
  7. 7. ©2015 Software AG. All rights reserved.7 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Integration Strategy Business Process Analytics Strategy KPI PerformanceRisks & Controls A Model for Digital Government
  8. 8. ©2015 Software AG. All rights reserved.8 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Central repository: Consolidating application and technology information Reduced time to gather and maintain information Import data from structured sources - spreadsheets, databases, CMDBs, etc. Enhance portfolio information with information on physical deployments Structure and visualize IT portfolio information Improved quality of data on applications and technologies CMDB MS Excel Access
  9. 9. ©2015 Software AG. All rights reserved.9 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Create A Clear And Simple Management View On The Performance Of Your Strategy Market Segments Products & Services Objectives KPI Measurement & Reporting Balanced Scorecard Six Sigma Strategies Tactics Vision DESIGN & DEFINE MEASURE & CONTROL
  10. 10. ©2015 Software AG. All rights reserved.10 | Innovation Day 2015 | 23 July | Johannesburg, South Africa  Always see current compliance and risk status in pie charts and heat maps  Use performance results to improve business processes  Use seamless audit trail  Create PDF or XLS exports Capabilities – Measurement and Evaluation Easily prove compliance to external auditors at any time Easily identify ownership and responsibility Inspire continuous improvement
  11. 11. ©2015 Software AG. All rights reserved.11 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Understanding the Role of (BPM) Business Process Management Risk Contract processing Contract data inserted Sales admini- strator Check contract Contract deficient Correct contract Contract complete Contract proposal received Contract finalized Approve contract Control Contract complete Contract data Contract data Why? What? Controls Data? Who? Risks
  12. 12. ©2015 Software AG. All rights reserved.12 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Benefits that can be Achieved by GRC Complywith Confidence Improve Transparency Adapt faster Regulations Increase Business Consistencyand Agilityto new
  13. 13. ©2015 Software AG. All rights reserved.13 | Innovation Day 2015 | 23 July | Johannesburg, South Africa  Service delivery reality instead paper processes  Real-time measuring and reporting  No year-end surprises when the AG arrives Fraud Indicator Monitoring Corporate Governance, Policy Management Compliance/Internal Control Risk Management Audit Management Process Performance Management Process Exception Monitoring Risk Indicator Monitoring Risk & Compliance Management Tool Complex Event Processing
  14. 14. ©2015 Software AG. All rights reserved.14 | Innovation Day 2015 | 23 July | Johannesburg, South Africa Start with a “Thin Slice” EXTRAPOLATE PROFITSCitizen Value
  15. 15. ©2015 Software AG. All rights reserved.15 | Innovation Day 2015 | 23 July | Johannesburg, South Africa

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