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Changing the Clock-speed of Business - Jonas Golan, MuleSoft

Solita & MuleSoft co-hosted a morning seminar in Helsinki. In this seminar, we were able to dive into the world of data flows and unlocking these high-value assets.

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Changing the Clock-speed of Business - Jonas Golan, MuleSoft

  1. 1. Changing the clock speed of Business Customer SuccessAccelerate
  2. 2. All contents © MuleSoft, LLC Safe harbor statement The information in this presentation is confidential and proprietary to MuleSoft and may not be disclosed without the permission of MuleSoft. This presentation is not subject to your license agreement or any other service or subscription agreement with MuleSoft. MuleSoft has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and MuleSoft's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by MuleSoft at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. MuleSoft assumes no responsibility for errors or omissions in this document, except if such damages were caused by MuleSoft intentionally or grossly negligent. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2
  3. 3. All contents © MuleSoft, LLC 3 Customer expectations Personalized, connected experiences Higher control and choice Hyper-specialized products More agile business models Disruptive competitors Digital transformation The picture canʼt be display ed. Increasing pressure to digitally transform
  4. 4. All contents © MuleSoft, LLC Financial services Retail Manufacturing Education Source: CBI Insights Every industry being disrupted
  5. 5. All contents © MuleSoft, LLC Cloud IoT AI SaaS Mobile IT facing a widening delivery gap Time Demands on IT Delivery gap Baseline projects IT Delivery Capacity Source: 2019 MuleSoft Connectivity Benchmark report
  6. 6. All contents © MuleSoft, LLC An average customer transaction crosses 35 technology systems 1100+ applications Only 29% connected Connected Experiences Require Integrated Systems
  7. 7. All contents © MuleSoft, LLC 7 Seamless customer experience Open Banking & PSD2 compliance Business model transformation Connectivity – at the heart of every digital transformation
  8. 8. All contents © MuleSoft, LLC In an organization near you... Cloud Saas Devices Source: 2019 MuleSoft Connectivity Benchmark report
  9. 9. All contents © MuleSoft, LLC Cutting corners with custom code Cloud Saas Devices Source: 2019 MuleSoft Connectivity Benchmark report
  10. 10. All contents © MuleSoft, LLC Custom code – the enemy of agility Source: 2019 MuleSoft Connectivity Benchmark report Cloud Saas Devices
  11. 11. All contents © MuleSoft, LLC API-led connectivity – driving reuse and powering agility System layer Process layer Experience layer SAP customers Salesforce customers Orders Customers Order status Order history Mobile API Web app API Toll shipments UPS shipments Shipment status
  12. 12. All contents © MuleSoft, LLC B2B to B2C T2 E-commerce B2C Nexxus E-commerce Insights Retail & shopper data Single view of the customer Integrated customer data Application network – more valuable with each project
  13. 13. All contents © MuleSoft, LLC Dramatically lower costs Lower development costs through reuse and self-service Secure across endpoints Built-in visibility and governance at every node Fast and agile by design Pluggable, reusable building blocks Application networks – significant, compounding benefits
  14. 14. All contents © MuleSoft, LLC 14 64% faster project delivery Accelerated delivery 94% fewer security incidents Automated security 63% lower maintenance costs Resilient operations 89% higher throughput Future-proof foundation 27x return on investment Anypoint Platform – single product for APIs and integration
  15. 15. All contents © MuleSoft, LLC MuleSoft customers outperform the market 6:1 Our customers are driving speed and agility through their digital transformations Based on a compounded annual growth rate in market capitalization over a two-year period, from January 31, 2017 to January 31, 2019. Growthrate 45% 7% 2017 2018 2019 MuleSoft customers S&P 500
  16. 16. All contents © MuleSoft, LLC Plan for success Establish the foundation Build to scale Measure impact Business outcomes Org enablement Technology delivery ● Business outcomes playbook ● Anypoint Platform playbook ● Projects playbook ● Center for Enablement “C4E” playbook ● Internal support playbook ● Training playbook Customer success 120% net retention Proof point MuleSoft’s codified blueprints deliver outcomes
  17. 17. All contents © MuleSoft, LLC Transformating the Digital Busienss Model to Drive Innovation “We have seen exponential growth in the number of applications in our sandbox test environment. This means we can further enable our business to prototype and try new innovative solutions even quicker and more efficiently.” - Szymon Myśliński, Head of IT Innovation Onboard developers 80% faster • By leveraging a standardized production consumption model, new developers can now be onboarded in days rather than months Faster project delivery • 260% increase in development cycles, enabling ABB on average to move from deployment to production in one week 46 MuleSoft applications in production in <12 months • For example, automated Remote Condition Monitoring (RCM), which dramatically simplified a costly and time-consuming process, historically consisting of 56 manual steps.
  18. 18. All contents © MuleSoft, LLC 18 Fastest growing integration company in history Application network vision Only leader in iPaaS and API management MuleSoft – Changing the clock speed of business
  19. 19. Kiitos!