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Claudia Escobar . Sona Martirosian . Yvonne Chaung
NYU MS in Integrated Marketing
Bottled Water Product Development
Bottled water market
Industry Trends
Government campaigns
encouraging substituting
sugary drinks with water
Backlash against plastic
water bottle packaging
that harms the
environment.
Increased number of
healthy beverage
products
Healthy living lifestyles
becoming increasingly
popular in the US
Trend toward healthy
eating, consuming more
natural, organic
products.
Consumer Trends
Increased concern with
aging
Number of anti aging
products more than
doubled since 2007
Numerous women’s sites
recommending drinking water to
improve skin and prevent aging.
Consumers more likely
site lifestyle choices like
exercising and drinking
water to combat signs of
aging.
Women are more likely to
purchase homeopathic and
herbal products, a market
that is expected to have
reached $6.4 billion in 2012,
up 2.6% from 2011.
Women aged 18-54 are
most likely to report
consumption of flavored
noncarbonated water.
Shops at whole
foods
Tried (and failed) a
juice cleanse
Recycles
Repurposed a flea
market chair
Goes to yoga after
work to relax
Prefers herbal
supplements to
medication
Bikes
Trying to learn to
cook healthy food
Casual chic
style
Prefers iced tea or
water to soda
Splurges on
cupcakesBuys natural beauty
products when she
can
Reads fashion blogs,
and occasionally
checks out celeb
gossip
Goes to the
farmer’s market
on weekends
Orders an egg white
omelet and bottomless
mimosas at brunch
Target Market Environmentally
Conscious
Flips through
magazine
30-55 years old
Wants to maintain a
youthful looking skin
Competitive positioning & messaging
• Vapor distilled water and electrolytes for taste
• Purity you can taste, hydration you can feel
• Hydrologic cycle
• Untouched by Man
• State-of-the-art bottling facility
• Distinctly soft, smooth “mouthful”
• The ultimate refreshment
• Low mineral content contains carbonated
mineral water
• Co-branding with upscale brands, such as Paul&
Joe and Agnes b.
• Hydration for every occasion
• Enhanced water with natural flavors
• Multiple product lines
• Live Young
• Uniquely balanced, unlike any other
• All natural and perfectly pure
• Part sustainable water company, part art
project, part philanthropic project, and
completely curious.
• 10% of the profit is donated to world
water relief foundations
• Use carbon-filtered, purified drinking
water
Competitive positioning & messaging
Competitive Analysis
Ingredients
Packaging
Non-PlasticPlastic-Bottled
Purified Water
Packaging
30% plant-
based
Iconic square
Highest-grade
PET resin
Flavored water
with Vitamins
Glass-packaged
Sparkling
Boxed50%
recycled
Opportunity Area
Ingredients
Packaging
Non-PlasticPlastic-Bottled
Purified Water
Packaging
Water for health &
beauty conscious
women with
environment-
friendly packaging
Women
Age 20+
M&W
Age 30+
Men & Women
All age
Men & Women
Age 35+
M&W
Age 25+
Men & Women
Age 25+
Attributes
Natural
Herbal
Beneficial
Sustainable
Personality
Youthful
Feminine
Fresh
Earthy
Benefits
Youth Renewing
Improves Skin
Hydrating
Proof Points
Infused with natural
herbal ingredients
Environmentally friendly
paper packaging
Brand Strategy
Positioning statement
Water that awakens your natural beauty
Named after the Greek goddess of youth who had the gift of restoring
youth and beauty by serving her rejuvenating nectar to the gods,
hēbē water is your own, personal fountain of youth that helps you stay
in the prime of your life. Infused with natural herbs and minerals, hēbē
water combines nature’s best herbal ingredients to deliver to you
youth renewing health benefits. With sustainable packaging made
from recycled paper, hēbē water is not only good for you, but also
good for the earth.
Product
Restore: hēbē Restore helps restore the natural beauty of your skin
with natural ingredients that renew vitality and health. Restore is
infused with goji berry, lime blossom, orange peel, and evening
primrose, ingredients that are known to improve skin and reawaken
your natural beauty.
Relax: hēbē Relax acquires its relaxing properties from lavender,
chamomile, passion flower, hops, and valerian. Formulated to help you
relax and refresh naturally, Relax calms your body and sooths your
skin.
Recharge: hēbē Recharge uses the invigorating power of plants and herbs
to give your body a natural boost. With the combination of cardamom,
rosehip, ginkgo, Serbian ginseng, and green tea, Recharge helps you feel
young and full of energy.
Packaging
Packaging
Graphic identity
Sample Imagery
Sample Messaging
Brand Level
• Defy your age naturally
• Fountain of youth on the go
• Made from nature’s best
• Restore, Relax, Recharge with hēbē
Product Level
• Restore:
• Restore the beauty of your skin with nature’s best ingredients
• Improve skin and reawaken your natural beauty
• Relax:
• Relax and refresh naturally
• Calm your body and sooth your skin
• Recharge:
• Use the invigorating power of nature to give your body a boost
• Feel young and full of energy
Price point
Bottle
size
16 OZ $1.50 $1.50 $1.50 $1.69 $1.99 $2.00 $2.00
1 Liter $2.00 N/A $2.00 $2.50 $2.25 $3.25 $2.75
Brand Assets
Logo The Primary logo to be used in all communications:
• The logo will be all blue
• Image of “the goddess” with Blue hēbē text and the
words “infused water” in a straight line under
• Three lines of water under the image
• Name must always appear with dashes about the Es
Secondary logos to be used with each corresponding
product packaging
• Relax- Green text
• Restore- Yellow text
• Recharge – Orange text
Typography AaBbCcDdEeēFfGgHhIiJjKkLl
MmNnOoPpQqRrSsTtUuVv
WwXxYyZz
Only Verdana font can be used in on all logos and brand
communications to align with the clean, simple, and fresh
look of the brand.
Text on all communications must be in approved shades
ob Blue, Green, Yellow, Orange as listed below, or White.
Colors Blue- R:0 G:158 B:171 will be used as the primary color on
all brand packaging, and logos.
Green- R:141 G:193 B:74 will be used on Relax product
packaging
Yellow- R:245 G:215 B:74 will be used on all Restore
packaging
Orange- R:245 G:158 B:71 will be used on all Restore
packaging
Brand Management
Tactical Examples
Print Out Of Home
Key Activation Touch Points
Online Social
Display
ads
Website
Facebook
Pinterest
YouTube
Women’s
Lifestyle
Beauty
HealthPrint
OOH
Women’s
Lifestyle
Women’s
Health
Fitness
Sample
Giveaways
Ads
Displays
Yoga
Studios
Fitness
Centers
Health
Food
Stores
Farmers
Markets
Billboards
Bus,
Subway
Women’s
Events
Spas
Editorial
Blog
Posts
Customer
Beauty
Health
Prioritizing Touch points
Primary Touch points
• Out of home
• In store displays
• Sample giveaways
• Online
• Social- Pinterest, Facebook, YouTube
• Editorial blog posts
Secondary Touch Points
• Out of Home
• Billboards
• Subway/Bus
• Online
• Display ads
• Website
• Print
Print Ad
Out Of Home Ad
Product Launch Event
Relax
RechargeRestore
Brand Scorecard
Baseline Goal Actual % of Goal
Market/Financial Performance
Responders by media and tactic
OOH
Online (website, banner ad)
Print
Unit sales
Return on Ad Spend (ROAS)
Brand Awareness
Recognition
Recall
Brand Perception
Overall satisfaction
Brand attribute perception
Brand Attitude
Attitude
Purchase intention
Behavior
Trial
Frequency
Loyalty
Brand Performance Inside the Organization
Success of the organization’s internal implementation of the brand
Employee / field satisfaction
Questions

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Bottled Water Product Development

  • 1. Claudia Escobar . Sona Martirosian . Yvonne Chaung NYU MS in Integrated Marketing Bottled Water Product Development
  • 3. Industry Trends Government campaigns encouraging substituting sugary drinks with water Backlash against plastic water bottle packaging that harms the environment. Increased number of healthy beverage products Healthy living lifestyles becoming increasingly popular in the US Trend toward healthy eating, consuming more natural, organic products.
  • 4. Consumer Trends Increased concern with aging Number of anti aging products more than doubled since 2007 Numerous women’s sites recommending drinking water to improve skin and prevent aging. Consumers more likely site lifestyle choices like exercising and drinking water to combat signs of aging. Women are more likely to purchase homeopathic and herbal products, a market that is expected to have reached $6.4 billion in 2012, up 2.6% from 2011. Women aged 18-54 are most likely to report consumption of flavored noncarbonated water.
  • 5. Shops at whole foods Tried (and failed) a juice cleanse Recycles Repurposed a flea market chair Goes to yoga after work to relax Prefers herbal supplements to medication Bikes Trying to learn to cook healthy food Casual chic style Prefers iced tea or water to soda Splurges on cupcakesBuys natural beauty products when she can Reads fashion blogs, and occasionally checks out celeb gossip Goes to the farmer’s market on weekends Orders an egg white omelet and bottomless mimosas at brunch Target Market Environmentally Conscious Flips through magazine 30-55 years old Wants to maintain a youthful looking skin
  • 6. Competitive positioning & messaging • Vapor distilled water and electrolytes for taste • Purity you can taste, hydration you can feel • Hydrologic cycle • Untouched by Man • State-of-the-art bottling facility • Distinctly soft, smooth “mouthful” • The ultimate refreshment • Low mineral content contains carbonated mineral water • Co-branding with upscale brands, such as Paul& Joe and Agnes b. • Hydration for every occasion • Enhanced water with natural flavors • Multiple product lines
  • 7. • Live Young • Uniquely balanced, unlike any other • All natural and perfectly pure • Part sustainable water company, part art project, part philanthropic project, and completely curious. • 10% of the profit is donated to world water relief foundations • Use carbon-filtered, purified drinking water Competitive positioning & messaging
  • 8. Competitive Analysis Ingredients Packaging Non-PlasticPlastic-Bottled Purified Water Packaging 30% plant- based Iconic square Highest-grade PET resin Flavored water with Vitamins Glass-packaged Sparkling Boxed50% recycled
  • 9. Opportunity Area Ingredients Packaging Non-PlasticPlastic-Bottled Purified Water Packaging Water for health & beauty conscious women with environment- friendly packaging Women Age 20+ M&W Age 30+ Men & Women All age Men & Women Age 35+ M&W Age 25+ Men & Women Age 25+
  • 10. Attributes Natural Herbal Beneficial Sustainable Personality Youthful Feminine Fresh Earthy Benefits Youth Renewing Improves Skin Hydrating Proof Points Infused with natural herbal ingredients Environmentally friendly paper packaging Brand Strategy
  • 11. Positioning statement Water that awakens your natural beauty Named after the Greek goddess of youth who had the gift of restoring youth and beauty by serving her rejuvenating nectar to the gods, hēbē water is your own, personal fountain of youth that helps you stay in the prime of your life. Infused with natural herbs and minerals, hēbē water combines nature’s best herbal ingredients to deliver to you youth renewing health benefits. With sustainable packaging made from recycled paper, hēbē water is not only good for you, but also good for the earth.
  • 12. Product Restore: hēbē Restore helps restore the natural beauty of your skin with natural ingredients that renew vitality and health. Restore is infused with goji berry, lime blossom, orange peel, and evening primrose, ingredients that are known to improve skin and reawaken your natural beauty. Relax: hēbē Relax acquires its relaxing properties from lavender, chamomile, passion flower, hops, and valerian. Formulated to help you relax and refresh naturally, Relax calms your body and sooths your skin. Recharge: hēbē Recharge uses the invigorating power of plants and herbs to give your body a natural boost. With the combination of cardamom, rosehip, ginkgo, Serbian ginseng, and green tea, Recharge helps you feel young and full of energy.
  • 17. Sample Messaging Brand Level • Defy your age naturally • Fountain of youth on the go • Made from nature’s best • Restore, Relax, Recharge with hēbē Product Level • Restore: • Restore the beauty of your skin with nature’s best ingredients • Improve skin and reawaken your natural beauty • Relax: • Relax and refresh naturally • Calm your body and sooth your skin • Recharge: • Use the invigorating power of nature to give your body a boost • Feel young and full of energy
  • 18. Price point Bottle size 16 OZ $1.50 $1.50 $1.50 $1.69 $1.99 $2.00 $2.00 1 Liter $2.00 N/A $2.00 $2.50 $2.25 $3.25 $2.75
  • 19. Brand Assets Logo The Primary logo to be used in all communications: • The logo will be all blue • Image of “the goddess” with Blue hēbē text and the words “infused water” in a straight line under • Three lines of water under the image • Name must always appear with dashes about the Es Secondary logos to be used with each corresponding product packaging • Relax- Green text • Restore- Yellow text • Recharge – Orange text Typography AaBbCcDdEeēFfGgHhIiJjKkLl MmNnOoPpQqRrSsTtUuVv WwXxYyZz Only Verdana font can be used in on all logos and brand communications to align with the clean, simple, and fresh look of the brand. Text on all communications must be in approved shades ob Blue, Green, Yellow, Orange as listed below, or White. Colors Blue- R:0 G:158 B:171 will be used as the primary color on all brand packaging, and logos. Green- R:141 G:193 B:74 will be used on Relax product packaging Yellow- R:245 G:215 B:74 will be used on all Restore packaging Orange- R:245 G:158 B:71 will be used on all Restore packaging Brand Management
  • 21. Key Activation Touch Points Online Social Display ads Website Facebook Pinterest YouTube Women’s Lifestyle Beauty HealthPrint OOH Women’s Lifestyle Women’s Health Fitness Sample Giveaways Ads Displays Yoga Studios Fitness Centers Health Food Stores Farmers Markets Billboards Bus, Subway Women’s Events Spas Editorial Blog Posts Customer Beauty Health
  • 22. Prioritizing Touch points Primary Touch points • Out of home • In store displays • Sample giveaways • Online • Social- Pinterest, Facebook, YouTube • Editorial blog posts Secondary Touch Points • Out of Home • Billboards • Subway/Bus • Online • Display ads • Website • Print
  • 26. Brand Scorecard Baseline Goal Actual % of Goal Market/Financial Performance Responders by media and tactic OOH Online (website, banner ad) Print Unit sales Return on Ad Spend (ROAS) Brand Awareness Recognition Recall Brand Perception Overall satisfaction Brand attribute perception Brand Attitude Attitude Purchase intention Behavior Trial Frequency Loyalty Brand Performance Inside the Organization Success of the organization’s internal implementation of the brand Employee / field satisfaction