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PMO Mixology: Right Mix of
Appetite, People, and Tools
How Leveraging Microsoft PPM for Project and
Portfolio Management Increased PMO Value
Microsoft Project Presents
Project
Shawn Kim
Project Global Black Belt
Microsoft Corporation
A user added every 20 seconds Used in over 10,000 organizations Leader in various analyst reports
THANK YOU!
Over 20 million users of Project…
A STRONG DECADE OF INNOVATIONS
A C C E L E R AT E D VA L U E
D E L I V E R Y
S E R V E R R E L E A S E S
E V E R Y 3 Y E A R S
T R A D I T I O N A L D E V E L O P M E N T C Y C L E
I N N O V A T I O N I N T H E C L O U D
C ONSI STENC Y
W I T H OF F I C E
SH A R EPOIN T
I N T EGR A T I ON
C ONSOL I DATED
PPM SOL UT I ON
PPM I N T H E
C L OUD
GETTING STARTED
EXPERIENCE
ODATA IN
SSIS
PROJECT LITE
INCREASED PWA
INSTANCES
SSIS DELTA UPDATES RESOURCE
ENGAGEMENTS
Power BI
Content Pack
Dashboard
iPad App
C UMUL A TIVE
VA L UE ON - PR EM
S E R V E R B U I LT F R O M
C L O U D
C L O U D I N S P I R E D
Time Reporter
Mobile App
A PPM solution built on Office 365
PPM
solution
Application
platform
Infrastructure
Low Medium High
Ad Hoc Teams
PMO / Executives
and Project
Teams
L E V E L O F C O M P L E X I T Y
T A S K
M A NA G EM ENT
W O R K
M A NA G E M E NT
Individuals
P R O J E C T
P O R T F O L I O
M A NA G E M E NT
User Centric Work & Project Management
Project and Portfolio Management
PMO Mixology: Right Mix of
Appetite, People, and Tools
How Leveraging Microsoft PPM for Project
and Portfolio Management Increased Our
PMO Value
Views expressed in this presentation are those of the speaker(and not necessarily of the Office of Financial Research.)
Agenda Key Takeaway
1. Introduction
2. Our Journey
3. Success Factors
4. Lessons Learned
5. Q&A
SECURE PRODUCTIVE
Enterprise E5
Key to driving
results &
delivering products
and services to
customers
1. INTRODUCTION
A transparent, efficient, and stable
financial system.
Promote financial stability by
delivering high-quality financial
data, standards, and analysis for
the FSOC and the public.
The Dodd-Frank Wall Street
Reform and Consumer Protection
Act of 2010 established the
Office of Financial Research to
support the Financial Stability
Oversight Council (FSOC), FSOC
member organizations, and the
public.
To manage programs, lead the
successful delivery of projects, and
develop associated metrics,
analysis and reporting for the
OFR’s portfolio.
Partnering to drive results that
provide value individually and
collectively
MOTTO
2. OUR JOURNEY
CHALLENGES
Project
Management
Value
Requirements,
Time
Technical
EnvironmentCulture
Common Challenges to selection and implementation
OFR Programs
Microsoft PPM
Selection &
Data Migration
Resource Management
Portfolio Management (Prioritization)
PPM PMO Pilot
PPM Office-
wide Rollout
Governance, Standards &
Processes 2.0
3. SUCCESS FACTORS
SECURE PRODUCTIVE
Enterprise E5
Key to driving
results &
delivering
products and
services to
customers
An organization’s
appetite for
project data,
analysis, and
capabilities is key
for success
Initial
(Standards)
Develop
(Consistent)
Define
(Integration)
Improve
(Comprehensive)
Optimize
(Improvement)
“If you don’t know where you are going, any road will get you there!”
- Lewis Carroll
“
”
ToolPeopleAppetite
Leadership’s Directive
WhenWho Where
Strategic & Tactical Decisions
What Why
Manage our
portfolio to
accomplish our
strategic goals
OFR Prioritized Portfolio
Ideas
Proposed
efforts Active
work
Identify who is needed
to accomplish our
portfolio of work
Plan on when to deliver
our internal and
external products and
services
Provide strategic alignment
and business case:
• Total costs
• Risks
• Constraints
• Dependencies
OFR Project Intake Form – Business Case
General Information
Business Case ID (assigned by PMO) Proposed by
Business Case Name Owner
Proposal Submission
Date
Business Lead
Start Date Research Lead
End Date Technology Lead
Business Case Type Project Manager
Lead Organization Associated Program
Project Description and Objectives
Provide a brief overview of the project. [This should be no more than one paragraph.]
What is the project seeking to accomplish? [This section should be no more than three sentences, but clearly identify
the project’s desired outcome. It should indicate whether it is a direct project or a project to support another project
(e.g., data project to support research or technology project to support the Data Center.)]
Project Description
Provide a brief overview of the project. [This should be no more than one paragraph.]
Project Objectives
What is the project seeking to accomplish? [This section should be no more than three sentences or bullets, but clearly
identify the project’s desired outcome. It should indicate whether it is a direct project or a project to support another
project (e.g., data project to support research or technology project to support the Data Center.)]
Project Deliverables and High Level Milestone Dates
What are the top 5 major milestones for this project, and what are the target dates for reaching those milestones?
(Deliverables should be listed as milestones, in addition to any other relevant progress markers.)
Initial Project Team Members Names
COTR
Data
Tech
Research
Procurement
External Agencies
Others
Key Stakeholders (using OFR Reference Model identify the key stakeholders external to OFR and project’s impact)
Stakeholder Impact
PMO partnering with
EPM Solutions and OFR
IT and Business to create
a nimble team
CHAMPIONS ARE KEY
Adapt to the time
Set expectations
each step of the way
Keep a Pulse
Shift to
Programmatic View
A good plan,
violently executed
now, is better than
a perfect plan next
week.
General George S. Patton
“
“
Build, change and run
the business
Flexible and Robust
OFR Programs
Microsoft PPM
Selection &
Data Migration
Resource Management
Portfolio Management (Prioritization)
PPM PMO Pilot
PPM Office-
wide Rollout
Demand and Capacity Planning
Cost and Budget Capabilities
Metrics, Dashboards, and KPIs
Systems Integration
Governance, Standards &
Processes 2.0
“The first rule is to always get the data.
Data rules all. It is an important element in
every negotiation, task, and strategic
initiative. The one who has the most data,
the best understanding of that data, and
the most influential way to present it will
come out ahead.
Rick A. Morris//
Author of Stop Playing Games!
”
Portfolio
Programs
Project
Schedules
Risks &
Issues
Work Efforts PortfolioAbility to add enterprise
work effort types allowed
us to grow our portfolio
from 30 active projects to
150+ work efforts
Enable Role-based
Security to grow the
scope of our portfolio
X
X
X
X
X
X
Support the
project lifecycle
and capacity to
add workflow for
project governance
and approval
Pre-Initiation Initiation
Planning &
Analysis
Execution
& Control
Close Out
Benefits
Realization
Governance Review
Governance
Reviews QuarterlyGovernance Review
Governance Review
Focus on milestones
and deliverables for
our roadmap
Expand detail
planning
Provide second
layer of details to
the roadmap
Portfolio Major Deliverables
Program Work Effort Name
Effort
Status Start Finish Deliverable Due Date
Program A Project A Active 5/1/2015 10/1/2017 Service X 6/15/2016
Project A Active 5/2/2015 10/2/2017 Product B 9/1/2017
Project B Proposed 10/1/2016 9/1/2018 System A 5/15/2018
Major Activity A Active 7/5/2016 9/3/2016 Paper A 9/30/2016
Major Activity B Active 7/16/2016 11/5/2016 Briefing B 11/1/2016
BAU A Active 8/9/2015 9/17/2018 Release 1.5 10/1/2016
Generate
deliverables and
release dates to
support external
stakeholder
management
Capture and analyze
resource data to inform
resource decisions and
work force planning
0 5 10 15 20 25 30
Program A
Program B
Program C
Program D
Program E
Program F
Program G
Program H
# Resources
Programs
Programs Named/Generic Resources
Named Generic
Various level of
reporting is key
when addressing
the different
levels of
management
X
X
X
X
X
X
X
Resource Management
Portfolio Management (Prioritization)
Demand and Capacity Planning
Cost and Budget Capabilities
Metrics, Dashboards, and KPIs
Systems Integration
4. LESSONS LEARNED
Insights for everyone
Lessons Learned
Insights for everyone
Include a formal user acceptance test team
Improve gathering of requirements
Formulate metrics up front
Understand the performance and system overhead up
front
Understand the integration of our existing environment
and security protocols up front
Appendix
PMO Mixology: Right Mix of Appetite, People, and Tools
PMO Mixology: Right Mix of Appetite, People, and Tools
PMO Mixology: Right Mix of Appetite, People, and Tools
PMO Mixology: Right Mix of Appetite, People, and Tools
PMO Mixology: Right Mix of Appetite, People, and Tools

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PMO Mixology: Right Mix of Appetite, People, and Tools

  • 1.
  • 2. PMO Mixology: Right Mix of Appetite, People, and Tools How Leveraging Microsoft PPM for Project and Portfolio Management Increased PMO Value Microsoft Project Presents
  • 3. Project Shawn Kim Project Global Black Belt Microsoft Corporation
  • 4. A user added every 20 seconds Used in over 10,000 organizations Leader in various analyst reports THANK YOU! Over 20 million users of Project…
  • 5. A STRONG DECADE OF INNOVATIONS A C C E L E R AT E D VA L U E D E L I V E R Y S E R V E R R E L E A S E S E V E R Y 3 Y E A R S T R A D I T I O N A L D E V E L O P M E N T C Y C L E I N N O V A T I O N I N T H E C L O U D C ONSI STENC Y W I T H OF F I C E SH A R EPOIN T I N T EGR A T I ON C ONSOL I DATED PPM SOL UT I ON PPM I N T H E C L OUD GETTING STARTED EXPERIENCE ODATA IN SSIS PROJECT LITE INCREASED PWA INSTANCES SSIS DELTA UPDATES RESOURCE ENGAGEMENTS Power BI Content Pack Dashboard iPad App C UMUL A TIVE VA L UE ON - PR EM S E R V E R B U I LT F R O M C L O U D C L O U D I N S P I R E D Time Reporter Mobile App
  • 6. A PPM solution built on Office 365 PPM solution Application platform Infrastructure
  • 7. Low Medium High Ad Hoc Teams PMO / Executives and Project Teams L E V E L O F C O M P L E X I T Y T A S K M A NA G EM ENT W O R K M A NA G E M E NT Individuals P R O J E C T P O R T F O L I O M A NA G E M E NT User Centric Work & Project Management
  • 9. PMO Mixology: Right Mix of Appetite, People, and Tools How Leveraging Microsoft PPM for Project and Portfolio Management Increased Our PMO Value Views expressed in this presentation are those of the speaker(and not necessarily of the Office of Financial Research.)
  • 10. Agenda Key Takeaway 1. Introduction 2. Our Journey 3. Success Factors 4. Lessons Learned 5. Q&A SECURE PRODUCTIVE Enterprise E5 Key to driving results & delivering products and services to customers
  • 12. A transparent, efficient, and stable financial system. Promote financial stability by delivering high-quality financial data, standards, and analysis for the FSOC and the public. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 established the Office of Financial Research to support the Financial Stability Oversight Council (FSOC), FSOC member organizations, and the public.
  • 13. To manage programs, lead the successful delivery of projects, and develop associated metrics, analysis and reporting for the OFR’s portfolio. Partnering to drive results that provide value individually and collectively MOTTO
  • 17. OFR Programs Microsoft PPM Selection & Data Migration Resource Management Portfolio Management (Prioritization) PPM PMO Pilot PPM Office- wide Rollout Governance, Standards & Processes 2.0
  • 19. SECURE PRODUCTIVE Enterprise E5 Key to driving results & delivering products and services to customers
  • 20. An organization’s appetite for project data, analysis, and capabilities is key for success
  • 24. WhenWho Where Strategic & Tactical Decisions What Why
  • 25.
  • 26. Manage our portfolio to accomplish our strategic goals OFR Prioritized Portfolio Ideas Proposed efforts Active work
  • 27. Identify who is needed to accomplish our portfolio of work
  • 28. Plan on when to deliver our internal and external products and services
  • 29. Provide strategic alignment and business case: • Total costs • Risks • Constraints • Dependencies OFR Project Intake Form – Business Case General Information Business Case ID (assigned by PMO) Proposed by Business Case Name Owner Proposal Submission Date Business Lead Start Date Research Lead End Date Technology Lead Business Case Type Project Manager Lead Organization Associated Program Project Description and Objectives Provide a brief overview of the project. [This should be no more than one paragraph.] What is the project seeking to accomplish? [This section should be no more than three sentences, but clearly identify the project’s desired outcome. It should indicate whether it is a direct project or a project to support another project (e.g., data project to support research or technology project to support the Data Center.)] Project Description Provide a brief overview of the project. [This should be no more than one paragraph.] Project Objectives What is the project seeking to accomplish? [This section should be no more than three sentences or bullets, but clearly identify the project’s desired outcome. It should indicate whether it is a direct project or a project to support another project (e.g., data project to support research or technology project to support the Data Center.)] Project Deliverables and High Level Milestone Dates What are the top 5 major milestones for this project, and what are the target dates for reaching those milestones? (Deliverables should be listed as milestones, in addition to any other relevant progress markers.) Initial Project Team Members Names COTR Data Tech Research Procurement External Agencies Others Key Stakeholders (using OFR Reference Model identify the key stakeholders external to OFR and project’s impact) Stakeholder Impact
  • 30. PMO partnering with EPM Solutions and OFR IT and Business to create a nimble team
  • 32. Adapt to the time Set expectations each step of the way
  • 33. Keep a Pulse Shift to Programmatic View
  • 34. A good plan, violently executed now, is better than a perfect plan next week. General George S. Patton “ “
  • 35. Build, change and run the business
  • 37. OFR Programs Microsoft PPM Selection & Data Migration Resource Management Portfolio Management (Prioritization) PPM PMO Pilot PPM Office- wide Rollout Demand and Capacity Planning Cost and Budget Capabilities Metrics, Dashboards, and KPIs Systems Integration Governance, Standards & Processes 2.0
  • 38. “The first rule is to always get the data. Data rules all. It is an important element in every negotiation, task, and strategic initiative. The one who has the most data, the best understanding of that data, and the most influential way to present it will come out ahead. Rick A. Morris// Author of Stop Playing Games! ”
  • 40.
  • 41. Work Efforts PortfolioAbility to add enterprise work effort types allowed us to grow our portfolio from 30 active projects to 150+ work efforts
  • 42. Enable Role-based Security to grow the scope of our portfolio X X X X X X
  • 43. Support the project lifecycle and capacity to add workflow for project governance and approval Pre-Initiation Initiation Planning & Analysis Execution & Control Close Out Benefits Realization Governance Review Governance Reviews QuarterlyGovernance Review Governance Review
  • 44. Focus on milestones and deliverables for our roadmap Expand detail planning
  • 45. Provide second layer of details to the roadmap
  • 46. Portfolio Major Deliverables Program Work Effort Name Effort Status Start Finish Deliverable Due Date Program A Project A Active 5/1/2015 10/1/2017 Service X 6/15/2016 Project A Active 5/2/2015 10/2/2017 Product B 9/1/2017 Project B Proposed 10/1/2016 9/1/2018 System A 5/15/2018 Major Activity A Active 7/5/2016 9/3/2016 Paper A 9/30/2016 Major Activity B Active 7/16/2016 11/5/2016 Briefing B 11/1/2016 BAU A Active 8/9/2015 9/17/2018 Release 1.5 10/1/2016 Generate deliverables and release dates to support external stakeholder management
  • 47. Capture and analyze resource data to inform resource decisions and work force planning 0 5 10 15 20 25 30 Program A Program B Program C Program D Program E Program F Program G Program H # Resources Programs Programs Named/Generic Resources Named Generic
  • 48. Various level of reporting is key when addressing the different levels of management
  • 50. Resource Management Portfolio Management (Prioritization) Demand and Capacity Planning Cost and Budget Capabilities Metrics, Dashboards, and KPIs Systems Integration
  • 51.
  • 53.
  • 55. Insights for everyone Include a formal user acceptance test team Improve gathering of requirements Formulate metrics up front Understand the performance and system overhead up front Understand the integration of our existing environment and security protocols up front