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#SNAPHAPPY
Using Instagram to Promote your Business
Sarah (Sos) Mattsson

Jewels Lynch

Tourism & Events Queensland

Guru Instagrammer

Digital Content Manager

@jewelszee_

@sosarina

@snapper_snapper
What we’ll cover today
What is Instagram?
What is a #hashtag?
What is an Instagrammer and how do you find them?
Interaction & community
Instagram photography tips
How can you fit Instagramming into your day?
How can I go the extra mile?
Let’s do this!
Who are we?
Sarah (Sos) Mattsson

Jewels Lynch

Tourism & Events Queensland

Guru Instagrammer

Digital Content Manager

@jewelszee_ > 26.5k followers

@sosarina

@snapper_snapper > 3.5k followers
What is Instagram?
Capture and Share the World’s Moments
Instagram is a fast, beautiful & fun way to
share your life with friends through a series
of pictures and videos

Snap a photo
or video with
your mobile
phone

Choose a filter
to transform
the image or
video

Publish &
share!
What is Instagram?
Highly engaged
community
Instagram is mobile.

Instagram is NOT
link heavy.
Instagram is about
taking people with you.
Source: http://sociallysorted.com.au/instagram-for-business-4-words-you-need-to-know/
What is Instagram?
Newsfeed > just like Facebook where
you’ll find images from the Grammers
you follow

Explore > find instagrammers and
topics
Take a pic or video or upload an image
or video file
Your notifications. See who’s followed,
liked or commented on your pics
Your profile. Check out your followers,
following & all your pics
Image credit: instagram.com
Why should tourism businesses use Instagram?
THE NUMBERS SAY IT ALL
Users > 150M monthly globally (1.5M Aus users)

Pics > 55M photos per day
Likes > 1.2B likes per day
CONSUMER CHANGE

Consumer behaviour shift towards visual content
80% of the brain is dedicated to visual procession
CONTENT IS KING!

Create and publish content easily
Source content > get influencers and locals (including
photographers) to help build your content bank
Source:http://instagram.com/press// & http://www.slideshare.net/homehelper/visual-creativethinking-1260733

@jewelszee_
What is a

hashtag?

Word or phrase beginning with a # symbol with no
spaces or punctuation
Why are they used?
Hashtags group conversations
about topics making them
easier to find, follow and join
the conversation
Crowd sourcing fan’s content

Extend your own brand
channels’ content
#clickablelink > to topic
Image credits: http://socialmediatoday.com/redpepperland/1784231/hashtag-best-practices-whatyour-brand-needs-know & www.businessinsider.com
Source: http://nitrogr.am/blog/master-hashtags-on-instagram/
What is a

hashtag?

Where are they used?

Which social channels use hashtags?

Image credits: http://socialmediatoday.com/redpepperland/1784231/hashtag-best-practices-what-your-brand-needs-know & https://dev.twitter.com/media/twitter-tv &
http://blog.marginmedia.com.au/Our-Blog/bid/97247/The-NRL-Grand-Final-and-how-it-leveraged-social-media & https://dev.twitter.com/media/hashtags &
http://blog.hashtagify.me/2013/06/03/how-to-amplify-your-event-with-the-right-hashtag/
Hashtag Example > #sqcountry
@sosarina posts a photo and adds #sqcountry to the Instagram
comment

It’s likely that the image will be seen by other Instagrammers
that are interested in, living in or coming soon to the Southern
Queensland Country region
Lucky might just
be the cutest
baby goat I’ve
ever seen
#sqcountry
#thisisqueensland
Hashtag Serving Suggestions
Look for hashtags that are relevant to your business
(research in statigr.am)

Add popular hashtags to relevant images to grow
audience & engagement i.e. #sqcountry #thisisqueensland
#seeaustralia & http://web.stagram.com/hot/
Add your own unique hashtag to source content and build
a community (one is best!)
Communicate your hashtag in your profile
Your hashtag must have relevance or meaning to regular
Instagrammers
#CalmYourFarm > too many hashtags or hashtags that
don’t make sense will be ignored (especially in the 1st
comment)
Source: http://blog.viralheat.com/2013/09/12/instagram-for-business/
#hashtag video
http://www.youtube.com/watch?v=57dzaMaouXA
What is an Instagrammer and how do you find them?
Instagrammers (like @jewelszee_ & @laurenepbath)
are Instagram gurus

They post amazing imagery – perfect for inspiring
travel
They have HUGE Instagram audiences

They are invited along to famils with other journalists
and bloggers
They are content creators

They engage with the Instagram community and their
followers
What is an Instagrammer and how do you find them?
How do you find them?

Use the ‘Explore’ tab in
Instagram

Search ‘Users’ for
Known Instagrammers
Local photographers
Tourism > @sqcountry, @queensland
& @australia content (look into the
reposted content)

Search ‘hashtags’ for locations or
known hashtags and do some
digging
If you like their content, follow,
like & comment on their pics
TIP > also use statigr.am and
search hashtags and users
Interaction & Community
Follow

There’s a huge
opportunity to interact
with the Instagram
community through
genuine shared interest
in images you are drawn
to
How can you interact?
Follow, like, play with
hashtags & comment
Like
Play with #s
Comment
Instagram Photography Tips
Rule of Thirds
Creates balance in photos

Helps make composition more interesting
How do you do it?
Use the grid on your camera, phone &
Instagram settings

Line up a point of interest along 1 of those
lines
Focus the photo on
one third
Work with the square
More info >

http://fatmumslim.com.au/how-to-create-beautiful-iphone-

photos-the-rule-of-thirds/
Source: http://fatmumslim.com.au/category/iphoneography/
Image credit: @jewelszee_ @beijingemily
@matthewtaylorthomas
Instagram Photography Tips
Perspective
Gives your images
depth and scale
How do you do it?
Use natural lines to
guide you i.e. roads,
paths, tracks

Take shots from
different heights &
perspectives i.e. look
up, down, get low
For more info >
http://fatmumslim.com.a
u/how-to-get-a-littleperspective-in-yourphotos/
Image credit: @sea_godess @gradelle @rikerama
MORE INFO > http://fatmumslim.com.au/category/iphoneography
Instagram Photography Tips
Depth of field
Distance between the nearest and farthest objects
in a scene that appear sharp in an image
How do you do it?
Try taking shots from different angles (on the ground is
usually a winner)
Focus your phone / camera on something in particular
Edit > use blur tool in Instagram itself or editing apps

For more info >
http://fatmumslim.com.au/photography-lessondepth-of-field/

Source: www.wikipedia.com & http://fatmumslim.com.au/photography-lessondepth-of-field/
Image credit: @freshcoatcreative @visitcapricorn
Instagram Photography Tips
Other fun stuff in
Instagram
Filters & frames
Cropping
Blur
Brightness
Straighten

Tag guests

Video > 15secs of
goodness
How can you fit Instagramming into your busy day?
Shoot in bulk
Sunrise, sunset, road trips
View from rooms, pets, cute animals
New menu, coffee or breakfast, locals’ fave

Behind the scenes, daily life on a farm stay
Groups enjoying themselves on tour
Meet the team

Edit or post direct photos into Instagram
Get involved in the community when you can
Instagram Serving Suggestions
Frequency > 1 – 5 per day / be pretty consistent in
how frequently you upload

Image description > Can be creative or descriptive.
Consider 140 character limits for posting to Twitter.
Hashtags to consider
#sqcountry #visitbrisbane #thisisqueensland #seeaustralia
#location & popular instagram hashtags (try not to be too
spammy)
What’s hot in hashtags > http://web.stagram.com/hot/

How many hashtags is too many?
1 or 2 hashtags in the image description
It’s really up to you with the secondary comments
Instagram Serving Suggestions
Be a part of it > Like and comment. Grammers are friendly so get
involved in the conversation!

How do you get people to use your #hashtags?
Communicate what they are in your Instagram bio
Chat to Grammers about using your #hashtag in the comments
of their related pics
Instagram Serving Suggestions
Location
3

Click this to see other
Scarness Pier pics from
other Grammers
Instagram Serving Suggestions
Reposting other people’s pics
Use apps like InstaRepost to
repost other traveller’s images
from your phone
You only have permission to
use someone’s images if
they’ve used your hashtag or
you’ve asked and received
permission. You will come into
copyright issues if this critical
step is missed.
Remember to credit the
instagrammer by using i.e.
@laurenepbath in the
comments or across the image
How can Instagram help with your content?
Content efficiencies across your digital & social channels
Reporting > How do you know what’s working?
statigr.am
Who’s following & unfollowing you
Content – What’s the most
engaging
Engagement – Who’s your biggest
fan?
Optimisation & Community

web.stagram.com > general
what’s popular i.e. users,
hashtags, filters
Instagram isn’t really about links
outside of the channel but if you’d
like to measure click through, use
your google analytics or other
social metrics to measure this
Screen shot: Statigr.am
Playing with Pics

Average
Camera Pro

Editing Pics

Taking Pics

How can I go the extra mile?
How can I go the extra mile?
Instagram Video
Record video within the Instagram app or upload your own videos
Up to 15 seconds
Cool editing functions > take short segments of video that are
pieced together on your phone & add filters
For more info > www.sociallysorted.com.au

Brands to learn from
@natgeo
@nike
@lulamon

http://instagram.com/p/fmZWi
LoVbP/
How can I go the extra mile?
Instagram Video

http://blog.instagram.com/post/53448889009/video-on-instagram
How can I go the extra mile?
Integrate Instagram into
your other channels
How can I go the extra mile?
Connect with Brands
@queensland #thisisqueensland
@sqcountry #sqcountry / @visitbrisbane #visitbrisbane

@australia #seeaustralia
Tourism companies @hamiltonisland / @lizardisland / @greatkeppelisland
@natgeo (3.2mil) / @nike (2.7mil) / @snoopdog (2.4mil) / @blackmilkclothing (695k)

Connect with Instagrammers
@laurenepbath (300k) / @paulyvella (270k) / Beijing Emily @beijingemily (176k) /
@fatmumslim (94k) / @garry_norris (91k) / @mattglastonbury (37k) /
@seanscottphotography (32k) / @jewelszee_ & @snapper_snapper (30k) /
@rikerama (11k) /

Connect with Locals & Photographers
@swaller (5.1k) / @madelynrosephotography (2k) / @midnight_photography (6.7k) /
@imlee_ (7k) / @sabbiak (2.7k) / @matthewtaylorthomas (1k) / @keiranlusk (1k) /
@s_norbs (1k) / @jestergull (DOG!)
How do I do this Instagram thingy?
What’s your approach? What do you want to get out of it? How does it fit
into to what you do already?
Download Instagram app

Get an Instagram account. Think about your user name and hashtag.
Should be obvious, consistent across social channels, searchable, easy for
Grammers
Start taking pics and uploading them (comment, hashtags, location etc)
It’s a social channel. Start following, liking & commenting with the
community. Connect with instagrammers in your area.
Communicate your own hashtag
Content efficiency > where else is this content relevant? Facebook?
Twitter? Website? eNewsletter images?
Need inspiration? Join @fatmumslim’s Photo A Day Challenge. She
gives you a daily prompt which helps to get ideas! For more info
http://fatmumslim.com.au/how-to-play/
Let’s do this!
Mini Exercise
Take a photo of something in the room
Upload it to Instagram
Include #snaphappystanthorpe into the
image description
What to capture?
Pirates
Crazy glasses
Duck face

Favourite thing you’ve learnt today
Let’s do this!
#InstameetStanthorpe
When: 7.30am Wednesday 26 November
Where: Meet @ the front of College of Wine Tourism
Who’s invited: EVERYONE!
What do you need to do beforehand: Download
Instagram app and create an account. That’s it 

Image credit:
@chriznobs
OVER AND OUT! THANKS A MILLION!
ANY QUESTIONS?

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How to use Instagram for your Business

  • 1. #SNAPHAPPY Using Instagram to Promote your Business Sarah (Sos) Mattsson Jewels Lynch Tourism & Events Queensland Guru Instagrammer Digital Content Manager @jewelszee_ @sosarina @snapper_snapper
  • 2. What we’ll cover today What is Instagram? What is a #hashtag? What is an Instagrammer and how do you find them? Interaction & community Instagram photography tips How can you fit Instagramming into your day? How can I go the extra mile? Let’s do this!
  • 3. Who are we? Sarah (Sos) Mattsson Jewels Lynch Tourism & Events Queensland Guru Instagrammer Digital Content Manager @jewelszee_ > 26.5k followers @sosarina @snapper_snapper > 3.5k followers
  • 4. What is Instagram? Capture and Share the World’s Moments Instagram is a fast, beautiful & fun way to share your life with friends through a series of pictures and videos Snap a photo or video with your mobile phone Choose a filter to transform the image or video Publish & share!
  • 5. What is Instagram? Highly engaged community Instagram is mobile. Instagram is NOT link heavy. Instagram is about taking people with you. Source: http://sociallysorted.com.au/instagram-for-business-4-words-you-need-to-know/
  • 6. What is Instagram? Newsfeed > just like Facebook where you’ll find images from the Grammers you follow Explore > find instagrammers and topics Take a pic or video or upload an image or video file Your notifications. See who’s followed, liked or commented on your pics Your profile. Check out your followers, following & all your pics Image credit: instagram.com
  • 7. Why should tourism businesses use Instagram? THE NUMBERS SAY IT ALL Users > 150M monthly globally (1.5M Aus users) Pics > 55M photos per day Likes > 1.2B likes per day CONSUMER CHANGE Consumer behaviour shift towards visual content 80% of the brain is dedicated to visual procession CONTENT IS KING! Create and publish content easily Source content > get influencers and locals (including photographers) to help build your content bank Source:http://instagram.com/press// & http://www.slideshare.net/homehelper/visual-creativethinking-1260733 @jewelszee_
  • 8. What is a hashtag? Word or phrase beginning with a # symbol with no spaces or punctuation Why are they used? Hashtags group conversations about topics making them easier to find, follow and join the conversation Crowd sourcing fan’s content Extend your own brand channels’ content #clickablelink > to topic Image credits: http://socialmediatoday.com/redpepperland/1784231/hashtag-best-practices-whatyour-brand-needs-know & www.businessinsider.com Source: http://nitrogr.am/blog/master-hashtags-on-instagram/
  • 9. What is a hashtag? Where are they used? Which social channels use hashtags? Image credits: http://socialmediatoday.com/redpepperland/1784231/hashtag-best-practices-what-your-brand-needs-know & https://dev.twitter.com/media/twitter-tv & http://blog.marginmedia.com.au/Our-Blog/bid/97247/The-NRL-Grand-Final-and-how-it-leveraged-social-media & https://dev.twitter.com/media/hashtags & http://blog.hashtagify.me/2013/06/03/how-to-amplify-your-event-with-the-right-hashtag/
  • 10. Hashtag Example > #sqcountry @sosarina posts a photo and adds #sqcountry to the Instagram comment It’s likely that the image will be seen by other Instagrammers that are interested in, living in or coming soon to the Southern Queensland Country region Lucky might just be the cutest baby goat I’ve ever seen #sqcountry #thisisqueensland
  • 11. Hashtag Serving Suggestions Look for hashtags that are relevant to your business (research in statigr.am) Add popular hashtags to relevant images to grow audience & engagement i.e. #sqcountry #thisisqueensland #seeaustralia & http://web.stagram.com/hot/ Add your own unique hashtag to source content and build a community (one is best!) Communicate your hashtag in your profile Your hashtag must have relevance or meaning to regular Instagrammers #CalmYourFarm > too many hashtags or hashtags that don’t make sense will be ignored (especially in the 1st comment) Source: http://blog.viralheat.com/2013/09/12/instagram-for-business/
  • 13. What is an Instagrammer and how do you find them? Instagrammers (like @jewelszee_ & @laurenepbath) are Instagram gurus They post amazing imagery – perfect for inspiring travel They have HUGE Instagram audiences They are invited along to famils with other journalists and bloggers They are content creators They engage with the Instagram community and their followers
  • 14. What is an Instagrammer and how do you find them? How do you find them? Use the ‘Explore’ tab in Instagram Search ‘Users’ for Known Instagrammers Local photographers Tourism > @sqcountry, @queensland & @australia content (look into the reposted content) Search ‘hashtags’ for locations or known hashtags and do some digging If you like their content, follow, like & comment on their pics TIP > also use statigr.am and search hashtags and users
  • 15. Interaction & Community Follow There’s a huge opportunity to interact with the Instagram community through genuine shared interest in images you are drawn to How can you interact? Follow, like, play with hashtags & comment Like Play with #s Comment
  • 16. Instagram Photography Tips Rule of Thirds Creates balance in photos Helps make composition more interesting How do you do it? Use the grid on your camera, phone & Instagram settings Line up a point of interest along 1 of those lines Focus the photo on one third Work with the square More info > http://fatmumslim.com.au/how-to-create-beautiful-iphone- photos-the-rule-of-thirds/ Source: http://fatmumslim.com.au/category/iphoneography/ Image credit: @jewelszee_ @beijingemily @matthewtaylorthomas
  • 17. Instagram Photography Tips Perspective Gives your images depth and scale How do you do it? Use natural lines to guide you i.e. roads, paths, tracks Take shots from different heights & perspectives i.e. look up, down, get low For more info > http://fatmumslim.com.a u/how-to-get-a-littleperspective-in-yourphotos/ Image credit: @sea_godess @gradelle @rikerama MORE INFO > http://fatmumslim.com.au/category/iphoneography
  • 18. Instagram Photography Tips Depth of field Distance between the nearest and farthest objects in a scene that appear sharp in an image How do you do it? Try taking shots from different angles (on the ground is usually a winner) Focus your phone / camera on something in particular Edit > use blur tool in Instagram itself or editing apps For more info > http://fatmumslim.com.au/photography-lessondepth-of-field/ Source: www.wikipedia.com & http://fatmumslim.com.au/photography-lessondepth-of-field/ Image credit: @freshcoatcreative @visitcapricorn
  • 19. Instagram Photography Tips Other fun stuff in Instagram Filters & frames Cropping Blur Brightness Straighten Tag guests Video > 15secs of goodness
  • 20. How can you fit Instagramming into your busy day? Shoot in bulk Sunrise, sunset, road trips View from rooms, pets, cute animals New menu, coffee or breakfast, locals’ fave Behind the scenes, daily life on a farm stay Groups enjoying themselves on tour Meet the team Edit or post direct photos into Instagram Get involved in the community when you can
  • 21. Instagram Serving Suggestions Frequency > 1 – 5 per day / be pretty consistent in how frequently you upload Image description > Can be creative or descriptive. Consider 140 character limits for posting to Twitter. Hashtags to consider #sqcountry #visitbrisbane #thisisqueensland #seeaustralia #location & popular instagram hashtags (try not to be too spammy) What’s hot in hashtags > http://web.stagram.com/hot/ How many hashtags is too many? 1 or 2 hashtags in the image description It’s really up to you with the secondary comments
  • 22. Instagram Serving Suggestions Be a part of it > Like and comment. Grammers are friendly so get involved in the conversation! How do you get people to use your #hashtags? Communicate what they are in your Instagram bio Chat to Grammers about using your #hashtag in the comments of their related pics
  • 23. Instagram Serving Suggestions Location 3 Click this to see other Scarness Pier pics from other Grammers
  • 24. Instagram Serving Suggestions Reposting other people’s pics Use apps like InstaRepost to repost other traveller’s images from your phone You only have permission to use someone’s images if they’ve used your hashtag or you’ve asked and received permission. You will come into copyright issues if this critical step is missed. Remember to credit the instagrammer by using i.e. @laurenepbath in the comments or across the image
  • 25. How can Instagram help with your content? Content efficiencies across your digital & social channels
  • 26. Reporting > How do you know what’s working? statigr.am Who’s following & unfollowing you Content – What’s the most engaging Engagement – Who’s your biggest fan? Optimisation & Community web.stagram.com > general what’s popular i.e. users, hashtags, filters Instagram isn’t really about links outside of the channel but if you’d like to measure click through, use your google analytics or other social metrics to measure this Screen shot: Statigr.am
  • 27. Playing with Pics Average Camera Pro Editing Pics Taking Pics How can I go the extra mile?
  • 28. How can I go the extra mile? Instagram Video Record video within the Instagram app or upload your own videos Up to 15 seconds Cool editing functions > take short segments of video that are pieced together on your phone & add filters For more info > www.sociallysorted.com.au Brands to learn from @natgeo @nike @lulamon http://instagram.com/p/fmZWi LoVbP/
  • 29. How can I go the extra mile? Instagram Video http://blog.instagram.com/post/53448889009/video-on-instagram
  • 30. How can I go the extra mile? Integrate Instagram into your other channels
  • 31. How can I go the extra mile? Connect with Brands @queensland #thisisqueensland @sqcountry #sqcountry / @visitbrisbane #visitbrisbane @australia #seeaustralia Tourism companies @hamiltonisland / @lizardisland / @greatkeppelisland @natgeo (3.2mil) / @nike (2.7mil) / @snoopdog (2.4mil) / @blackmilkclothing (695k) Connect with Instagrammers @laurenepbath (300k) / @paulyvella (270k) / Beijing Emily @beijingemily (176k) / @fatmumslim (94k) / @garry_norris (91k) / @mattglastonbury (37k) / @seanscottphotography (32k) / @jewelszee_ & @snapper_snapper (30k) / @rikerama (11k) / Connect with Locals & Photographers @swaller (5.1k) / @madelynrosephotography (2k) / @midnight_photography (6.7k) / @imlee_ (7k) / @sabbiak (2.7k) / @matthewtaylorthomas (1k) / @keiranlusk (1k) / @s_norbs (1k) / @jestergull (DOG!)
  • 32. How do I do this Instagram thingy? What’s your approach? What do you want to get out of it? How does it fit into to what you do already? Download Instagram app Get an Instagram account. Think about your user name and hashtag. Should be obvious, consistent across social channels, searchable, easy for Grammers Start taking pics and uploading them (comment, hashtags, location etc) It’s a social channel. Start following, liking & commenting with the community. Connect with instagrammers in your area. Communicate your own hashtag Content efficiency > where else is this content relevant? Facebook? Twitter? Website? eNewsletter images? Need inspiration? Join @fatmumslim’s Photo A Day Challenge. She gives you a daily prompt which helps to get ideas! For more info http://fatmumslim.com.au/how-to-play/
  • 33. Let’s do this! Mini Exercise Take a photo of something in the room Upload it to Instagram Include #snaphappystanthorpe into the image description What to capture? Pirates Crazy glasses Duck face Favourite thing you’ve learnt today
  • 34. Let’s do this! #InstameetStanthorpe When: 7.30am Wednesday 26 November Where: Meet @ the front of College of Wine Tourism Who’s invited: EVERYONE! What do you need to do beforehand: Download Instagram app and create an account. That’s it  Image credit: @chriznobs
  • 35. OVER AND OUT! THANKS A MILLION! ANY QUESTIONS?