Introduces the concept around organization, the attributes that make it exists and the change that it goes through

1. Organizational Development
Organization Change

2.  Understanding Organization
 Understanding what is a change
 Understanding types of change
What are we attempting…

3.  A purpose to exist, survive, serve, to be served
 An identity of itself
 People, process, products or services
 Manufactures or have them manufactured
 Procures, Uses, Manufactures and Distributes
 Laws and rules, code and guidelines
 Policies and Procedures
 …
Organization – Consists of

4.  A unit, an association, a company, a conglomerate
 A territory, a vision
 Markets and it’s constituents
 Law of the land
 Environment and it’s use
 Economic development – domestic and international
 A private or public organization
 …
Organization - Covers

5.  “…in its simplest form is a person or group of people
intentionally organized to accomplish an overall,
common goal or set of goals…”
 “…the process of organizing, planning, leading and cont
rolling resources within an entity with the overall aim of
achieving its objectives.
Organization definition

6.  Vision
 Members of the organization often have some image in their minds about how the
organization should be working, how it should appear when things are going well.
 Mission
 An organization operates according to an overall purpose, or mission.
 Values
 All organizations operate according to overall values, or priorities in the nature of how they
carry out their activities. These values are the personality, or culture, of the organization.
 Strategic Goals
 Organizational members often work to achieve several overall accomplishments, or goals, as
they work toward their mission.
 Systems and Processes that (Hopefully) Are Aligned With Achieving the Goals
 Organizations have major subsystems, such as departments, programs, divisions, teams, etc.
Each of these subsystems has a way of doing things to, along with other subsystems, achieve
the overall goals of the organization. Often, these systems and processes are define by
plans, policies and procedures.
 Culture
 A methods, defined or otherwise, by which people and process interact with each others to
deliver an outcomes and in cases of difference manage / resolve the conflict, problem
 People
 The “human” performers
Organization - Features

7. Organization – Growth

8. Organization - Transitions

9. Organizational - Leadership

10. Organization - Maturity

11. Change…
 Is a deviation from the current path and performance
 Is a problem, is a challenge
 Is an opportunity, is growth
 Is a force that influences the impacting body adopt the
force and transition, transform to what is required in
the context

12. Types of Changes
PLANNED CHANGE
UNPLANNED
CHANGE
RADICAL CHANGE
TRANSFORMATIONAL
CHANGE
 Planned change
 It is a change resulting from a deliberate
decision to alter the organization.
 Unplanned change
 It is imposed on the organization and is
often unforeseen. Changes in government
regulations and changes in the economy, for
example, are often unplanned.
 Radical Change
 It is a process by which firms regain
competitive advantage after it has been lost
or threatened significantly. Radical change
is divergent, meant to fundamentally
change the firm’s processes, systems,
structures, strategies, and core values.”
 Transformational change
 Transformational change occurs when
organizations incur drastic changes and must
essentially transform themselves. This can
occur when an organization faces different
technologies, significant changes in supply
and demand, unexpected lossesz

13.  Strategic Change
 Change in the mission (when acquired)
 Structural Change
 Decentralization
 Process-oriented Change
 In manufacturing operations, in process industry like
pharmaceuticals, chemicals, etc.
 People-oriented Change
 Self – actualization (Motivation, Loyalty, Training,
Relationships)
Types of Change

14.  Vital to avoid stagnation inside and outside (markets,
etc.)
 Process not a event, not something that is short
 Fast especially in present competitive scenario (look at
companies that are not there)
 Can be directive or participative
 Natural or adaptive, influenced by nature, by external
forces
 Incremental or step, not necessarily transformational
 Interdependent on organizational environment or
culture, allows for change in people
Characteristics of change

15. Organization-Context

16. External Forces
Macro environment (PEST factors)
Micro Environment (Consumers, Suppliers,
Stake Holders)
Opportunities & Threats (SWOT)
Internal Forces
Internal Environment (Men, Money,
Machinery, Materials, Minutes)
Strengths & Weaknesses (SWOT)
Forces of Change

17. Government Force New laws, rules, guidelines
Technology Faster ,cheaper & more mobile
computer
Economic factor Fluctuating interest rate, declining
productivity, uncertainties due to
inflation or deflation, oil prices etc.
Competition Global competition, mergers &
acquisitions, growth of e commerce
Social Trends Internet chat room, retirement of
body boomers
Customers Changing need & preference
External Forces for Change

18. Nature of workforce More cultural diversity; aging
population; many new entrant with
inadequate skill
System dynamics Technology, dominant group, formal or
informal relationship
Inadequacy of admin processes Revision of org goal & objective; rules
;regulations, procedures.
Individual/group speculations Positive factor need, ambitions,
potentialities, capabilities, career
growth etc.
Structure focused change Downzing,rightsizing,job redesign
Technological changes Changes in equipment, work process,
sequence, information processing
system, automation
Resources constraints Depletion, non-availability
Internal Forces for Change

19.  On Individuals
 Job assignment, Job Role, Location, New Skills
 Redundancy, Promotion, Challenges, New S
 On Teams, Groups of People
 New focus areas, new sets of process, new sets of tools,
 New sets of practices, new functions
 On Division, ORG
 New markets, new partners, new territory, etc.
 New sets of leaderships, new rules and regulations
 New sets of leadership,s
Depth of Change

20.  Change in an organization is
 Necessary as the environment in which it operates is constantly
under focus or pressure to innovate or re-organize or constrained
to perform, unable to delivery, etc.
 Akin to how humans have evolved and changed and this is
contributory too
 …
 Organization evolve
 Through an external stimuli or a need generated or through
forces of continuous improvement within
 And change to provide economic advantage to the society with
the changing face of demand-supply
 …
In Summary…