SlideShare a Scribd company logo
1 of 55
Download to read offline
Leaders at Every Level
An introduction to intentional influence, no
matter what our position or title
Stanley J. Ward, Ph.D.
Version 1.2
© 2014
Preface
The purpose of this slideshare is to provide readers with a simple, but not
simplistic, leadership model. That means two things:
1. The model must be robust enough to work in a variety of settings.
2. The model must be straightforward enough to communicate it on a napkin
with a coworker.
If this presentation and “intentional influence” model do those two things for
you, then mission accomplished.
CONTENTS
Introduction: What is Intentional Influence?
Question One: What is your Vision?
Question Two: Who are your Allies and Advocates?
Question Three: What is your Strategy?
Summary
Expect Conflict
Final Thoughts
INTRODUCTION:
What is Intentional
Influence?
Just because a person lacks positional
authority does not mean that person can not
be a leader.
Introduction
Leadership does not require positional authority. However, it does require both
intention and influence. Let’s consider these two words.
● Intention - To be intentional is to act with purpose, or as Stephen Covey
puts it in his leadership classic The Seven Habits of Highly Effective
People, “begin with the end in mind.” When we take actions without trying
to get followers to a certain place, we are not being intentional.
● Influence - However, being intentional is not enough. We also need
“influence.” We have influence in someone’s life when our actions affect
that person’s beliefs or behaviors.
Introduction
It’s possible to have intention yet lack influence.
For example, while many Americans are familiar with the famous midnight ride
of Paul Revere, few have heard of William Dawes.
William Dawes set out the same night as Paul Revere with a similar mission,
yet Revere is remembered and Dawes is not. Both Revere and Dawes shared
a similar intention, but Revere has had greater influence in our historical
memory.
For more information on Dawes, see http://www.history.com/news/the-midnight-ride-of-william-dawes. Tim Elmore uses
the example of William Dawes as part of his “Paul Revere Principle” in Habitudes: The Art of Leading Others.
Introduction
Likewise, it’s possible to have influence yet lack intention.
Leaders who lack well-considered intentions still affect organizations. They do
so like a bull in a china shop – leaving broken pieces everywhere.
The three questions you want to consider for intentional influence are:
1. What is your vision?
2. Who are your advocates and allies?
3. What is your strategy?
Any organizational member can choose to be both
intentional and influential.
QUESTION ONE:
What is your vision?
Just like a pair of glasses helps provide
clarity and focus, a leader’s vision gives
purpose to activities and events.
What is your vision?
When we don't have a vision, then we are left to accomplish other people's
objectives and to-do lists.
Put simply, leaders see things that others do not. That unique perspective is
their leadership vision.
Perhaps they see a new mission for the organization or they see how
someone's skill set might serve a project particularly well. Maybe they
recognize opportunities that others would have missed. Or, they simply see
how to get something done. Leaders see how the current situation could be
different, and because leaders are action-oriented, they pursue that vision.
What is your vision?
A leadership “vision” is bigger than a personal “goal.”
Losing 10 pounds is a worthy personal goal, but it is hardly a leadership vision.
According to the Hebrew wisdom book of Proverbs, "Where there is no vision
people perish." This verse refers to a revelation from God. Although few
leaders would claim to have divine revelations, there is a helpful principle here:
Vision comes from something bigger than ourselves. When we can provide
meaning for our followers, we inspire them and help them internalize values.
What is your vision?
Why does a leader’s vision inspire us? For one reason, a leader’s vision affects
multiple people. For another reason, that vision offers a better reality.
● Perhaps the leader envisions removing an obstacle.
● Perhaps the leader envisions creating an opportunity.
What separates a leadership vision from a personal goal is how it impacts other
people. What we want to accomplish and why we want to accomplish it should
be about more than self-improvement. Our leadership vision should improve
reality for other people.
A particularly moving example is Dr. Martin Luther King’s vision, expressed in his “I Have a Dream Speech.” You can
see the speech on youtube: https://www.youtube.com/watch?v=smEqnnklfYs
What is your vision?
Elsewhere, I’ve written about evaluating our lives in terms of what we’ve
produced, preserved, and overcome rather than our material wealth. We can
ask similar questions when vision-casting.
● What do we want to produce?
● What do we want to preserve?
● What do we want to overcome?
● And, why will this benefit others?
For more on these questions, see “Measuring Life Success at 40.”
What is your vision?
A leader's vision also speaks to a leader's ethics.
Here’s an extreme example: If our leadership vision is world domination by any
means possible, then there are few actions (good, evil, or otherwise) that we
will refuse to take. However, if our vision is to create an organization that values
families, then consistency demands that we treat our own families in a certain
way while we work to change the organization accordingly.
What is your vision?
Three questions to consider -
1. What is a possibility you see for your organization that others do not?
2. What change do you want people to make?
3. Where do you need to “go”?
Try formulating your leadership vision this way:
“I envision [a different reality] and [this] is how it will affect other people.”
For more on developing a leadership vision, see this article by John Ryan (president of the Center for Creative
Leadership) on the founder of Teach for America. http://www.forbes.com/2009/07/29/personal-success-vision-
leadership-managing-ccl.html
What is your vision?
Like the lenses in a pair of glasses, your leadership vision will affect how you
see your organization and your role in it. When your vision is clear, you will also
be clear about your role and your opportunities for leadership.
Your vision is the intentional part of your personal
leadership.
QUESTION TWO:
Who are your allies and
advocates?
Leadership is not just about accomplishing
tasks. Leadership includes building
productive relationships.
Who are your allies and advocates?
Think about this question as soon as possible. Never miss an opportunity to
build these relationships.
Leadership is not just about getting stuff done. It is about getting stuff done
through relationships. To quote Barry Posner, author of The Leadership
Challenge, "You can make a difference, but you can't do it alone."
See Posner’s TED talk here: http://www.youtube.com/watch?v=3cpLFFZsbWY&sns=em
Who are your allies and advocates?
For successful intentional influence, we need to know who our allies are and
who your advocates are. Also, we need to be continually developing these
relationships. Remember the principle of reciprocity - we tend to get back in
return what we give to others.
Who are your allies and advocates?
Allies - These people work with you toward a common goal. They run
alongside you, and sometimes they even push you to finish well. To borrow
from Barbara Kellerman’s Followership model, think of allies as fellow
participants and activists. Participants provide the energy you need to move
your vision forward. Activists feel strongly enough to invest limited resources for
the cause.
Advocates - Advocates are those who will not only work with you, but who will
also speak up for you. To borrow from Barbara Kellerman’s Followership
model, think of advocates as activists and die hards. Die hards are willing to
make an even bigger investment in the cause than activists, because die hards
are willing to risk reputation - even life and limb.
Kellerman explains types of followers in Followership: How Followers are Creating Change and Changing
Leaders.
Who are your allies and advocates?
To return to our William Dawes illustration, the poet Longfellow served as an
advocate for Paul Revere, making his midnight ride famous by publicly
recognizing Revere's contributions through a published poem.
There are a number of ways you can develop allies and advocates both inside
and outside of your organization. Many of these actions are simply ways of
showing that you value people, actions of kindness that often get lost when
organizations emphasize tasks over relationships.
Who are your allies and advocates?
To develop allies and advocates inside your organization:
● Invite a co-worker to attend a professional conference with you.
● Invite a co-worker into your home for dinner. Talk about shared interests
besides work.
● Develop mentoring relationships that focus on a specific skill or discipline.
● Publicly recognize a job well done.
To develop allies and advocates outside your organization:
● Attend a professional conference to meet like-minded individuals.
● Join a civic group.
● Attend a professional conference.
Who are your allies and advocates?
The Golden Rule has been humorously paraphrased as “he who has the gold
makes the rules.” And while I’ll admit there is some truth there, that rule is
pretty precarious. Why? Because few (perhaps, none) of us will always be the
gold maker. That’s certainly the case when you are trying to get things done
without positional power.
So try treating others the way you would like to be treated. It’s a great way to
make allies and advocates.
Who are your allies and advocates?
Try this exercise as well.
Make a list with four columns labeled Allies, Advocates, Obstacles, and Ideas.
Think about your peers and co-workers. Place them in one of the three
categories regarding their current roles in your vision.
NOTE – This exercise is not to objectify people or label them as enemies.
Instead, this is an opportunity for you to evaluate your current relationships and
consider what actions you should take as you pursue your vision.
Who are your allies and advocates?
Next, review your list.
In the ideas column, write how you can work with your allies and advocates,
and write about actions you can take that would encourage obstacles to move
into the allies or advocates columns.
Who are your allies and advocates?
Because leaders are change agents, and change brings opposition, leaders will
naturally face opposition. Sometimes leaders respond to this opposition by
quitting. Other times they respond by demonizing those who resist change. This
is one of the reasons that allies and advocates are so important. Disciplined
leaders continually develop allies and advocates who can help encourage the
change process, and they look for opportunities to develop alliances with those
who oppose them rather than simply demonize the opposition.
Who are your allies and advocates?
As a fitting conclusion for our discussion of allies and advocates, consider this
saying from Hebrew Wisdom Literature:
Though one may be overpowered,
two can defend themselves.
A cord of three strands is not quickly broken. (Ecclesiastes 4:12)
Allies and advocates are necessary for the influence part
of your leadership.
QUESTION THREE:
What is your strategy?
Without a strategy, a leader’s vision is just
an idea. Strategy helps transform vision into
reality.
What is your strategy?
Strategy speaks to how we get from point A to point B.
The first step is to identify what resources you have. For example, when trying
to determine how to safely return Apollo 13’s astronauts to earth, Senior Flight
Director Gene Kranz asked, “What do you think we’ve got in the spacecraft that’
s good?”
See Michael Useem’s The Leadership Moment for his analysis of Gene Kranz’s leadership during the crisis.
What is your strategy?
To create a strategy, ask some additional questions to drill down into the
details:
● Identify the resources you need to make things happen. What materials do
you need? What relationships do you need to build?
● Identify the obstacles that will get in your way. How will you overcome
them?
● Who will your changes impact? How can you communicate with them?
How might you make change less painful for these people?
What is your strategy?
Appreciate the power of the “small win.”
When you lack positional power, expecting a major change is unrealistic.
Instead, look for “small wins” that help move your vision forward. Try out new
programs and processes as an “experiment” rather than proposing a
permanent or costly change.
See this Harvard Business Review article and video on the power of small wins: http://hbr.org/2011/05/the-power-of-
small-wins/ar/1
What is your strategy?
If your effort succeeds,
● Then look for ways to make the experiment into something permanent.
● Explain how the experiment was part of your larger vision.
If you effort fails,
● Admit that it didn’t work.
● Look for the next opportunity for a small win.
What is your strategy?
Have a plan for communicating your strategy as well as your vision.
Storytelling can help you communicate your strategy in a way that followers,
advocates, and allies can internalize. According to Howard Gardner's book,
Leading Minds, leaders tell stories that help followers understand:
● who they are,
● where they want to take people,
● the obstacles that they will face,
● and how to overcome those obstacles.
For more on storytelling, see Stephen Denning's work, including Squirrel, Inc., and The Secret Language of
Leadership.
What is your strategy?
Here’s a practical way you can begin your strategy:
1. On a sheet of paper, draw three columns: productivity, projects, and
people.
2. In the appropriate column, make a list of (a) one-time activities you need to
do in order to pursue your vision, (b) larger projects that will required
multiple components to complete in order to accomplish your vision, and
(c) a list of the people you need to work with as allies and advocates.
3. Once you have this list, set target dates for the various items in your
columns – actions to complete, projects to supervise, and people to have
conversations with.
Strategy brings together intention and influence.
Summary
The three factors of intentional influence
include the who, what, when, where, why,
and how of your leadership.
Summary
1. Vision is the intentional part of leadership, and includes the what and the
why.
2. Allies and Advocates are critical for the influence part of leadership and
include the who.
3. Strategy combines intention and influence, including the where, when, and
how.
Summary
When you try to apply all this, keep these points in mind:
● Be clear about the what.
● Make sure the why is about benefiting other people. Communicate the
what and the why together as much as possible.
● Stay connected with the who’s.
● Be flexible with the where, when, and how.
Expect Conflict
If change is hard, then a lot of change is a lot
of hard.
Expect conflict
One last point - expect conflict. That’s why your intentional influence must stay
both connected with people and flexible in implementation.
I’m convinced that our lives are like stories, and conflict is at the heart of any
good story. Therefore, we should expect conflict in our lives. After all, it's hard
for us to change ourselves, why would we think changing an organization would
be easy?
Expect conflict
In her TED talk, “Six Keys to Positive Change,” Rosabeth Moss Kanter says
that the fifth key for positive change is to never give up. Her illustration: after 27
years in prison, Nelson Mandela became South Africa’s first democratically
elected president.
See Kanter’s talk on youtube: http://www.youtube.com/watch?v=owU5aTNPJbs
How to share this with others
As I mentioned in the preface, my goal for this eBook is to provide a leadership
model that is simple, but not simplistic. That means:
1. The model must be robust enough to work in a variety of settings.
2. The model must be simple enough to communicate with a colleague.
So, here is how you can share this
with a coworker.
(See the next slide.)
Final Thoughts
When developing other leaders, there are
two simple questions you can ask both
yourself and those you are developing.
Final Thoughts
Let's boil this down to two additional questions for application.
● First, "Who am I influencing?"
● Second, "How am I influencing them?"
The who question keeps you thinking about allies, advocates, and followers.
The how makes you think not only about how you are implementing your
strategy, but also about your original vision. How are you doing at making that
vision a reality? How is it impacting the people you are trying to influence?
THANK YOU FOR
VIEWING
If you would like more resources for developing your
intentional influence, please contact me.
www.stanleyjward.com

More Related Content

Similar to Leaders at Every Level: Building Influence Without Authority

The Five Levels Of Leadership Essay
The Five Levels Of Leadership EssayThe Five Levels Of Leadership Essay
The Five Levels Of Leadership EssayPaper Writer Hickory
 
Art of Leadership Nov 2017
Art of Leadership Nov 2017Art of Leadership Nov 2017
Art of Leadership Nov 2017DianeBickers
 
Leading With Kindness
Leading With KindnessLeading With Kindness
Leading With KindnessBen Hazzard
 
Leadership - There is no such thing as a bad leader…
Leadership - There is no such thing as a bad leader… Leadership - There is no such thing as a bad leader…
Leadership - There is no such thing as a bad leader… Edin Mustajbegovic
 
Proof of Leadership
Proof of LeadershipProof of Leadership
Proof of LeadershipJohn Hogan
 
Executive branding how to position your leader
Executive branding   how to position your leaderExecutive branding   how to position your leader
Executive branding how to position your leaderAniisu K Verghese
 
Week 4 Sept 11-17· Download · Send to Binder · Print We.docx
Week 4 Sept 11-17· Download · Send to Binder · Print We.docxWeek 4 Sept 11-17· Download · Send to Binder · Print We.docx
Week 4 Sept 11-17· Download · Send to Binder · Print We.docxcockekeshia
 
Leadership in Organizations
Leadership in OrganizationsLeadership in Organizations
Leadership in Organizationshutchison_susie
 
INFLUENCE: A Brain-based Approach for Stand-out Leadership
INFLUENCE: A Brain-based Approach for Stand-out LeadershipINFLUENCE: A Brain-based Approach for Stand-out Leadership
INFLUENCE: A Brain-based Approach for Stand-out LeadershipDan Beverly
 
Handout for Growth or Mindset.pdf
Handout for Growth or Mindset.pdfHandout for Growth or Mindset.pdf
Handout for Growth or Mindset.pdfChris Shade
 
NQA_VMG definition
NQA_VMG definitionNQA_VMG definition
NQA_VMG definitionMichele Fun
 
Leadership and followership
Leadership and followershipLeadership and followership
Leadership and followershipmaximo perez
 
Leadership Training
Leadership TrainingLeadership Training
Leadership Trainingrenanpv
 
Leadership Training
Leadership TrainingLeadership Training
Leadership Trainingrenanpv
 

Similar to Leaders at Every Level: Building Influence Without Authority (20)

The Five Levels Of Leadership Essay
The Five Levels Of Leadership EssayThe Five Levels Of Leadership Essay
The Five Levels Of Leadership Essay
 
Art of Leadership Nov 2017
Art of Leadership Nov 2017Art of Leadership Nov 2017
Art of Leadership Nov 2017
 
Leading With Kindness
Leading With KindnessLeading With Kindness
Leading With Kindness
 
Leader Essay
Leader EssayLeader Essay
Leader Essay
 
Developing Leaders Essay
Developing Leaders EssayDeveloping Leaders Essay
Developing Leaders Essay
 
Leadership - There is no such thing as a bad leader…
Leadership - There is no such thing as a bad leader… Leadership - There is no such thing as a bad leader…
Leadership - There is no such thing as a bad leader…
 
Proof of Leadership
Proof of LeadershipProof of Leadership
Proof of Leadership
 
Leadership skills for managers
Leadership skills for managersLeadership skills for managers
Leadership skills for managers
 
Executive branding how to position your leader
Executive branding   how to position your leaderExecutive branding   how to position your leader
Executive branding how to position your leader
 
An Essay About Leadership
An Essay About LeadershipAn Essay About Leadership
An Essay About Leadership
 
Importance Of Leadership Essay
Importance Of Leadership EssayImportance Of Leadership Essay
Importance Of Leadership Essay
 
GL Paper
GL PaperGL Paper
GL Paper
 
Week 4 Sept 11-17· Download · Send to Binder · Print We.docx
Week 4 Sept 11-17· Download · Send to Binder · Print We.docxWeek 4 Sept 11-17· Download · Send to Binder · Print We.docx
Week 4 Sept 11-17· Download · Send to Binder · Print We.docx
 
Leadership in Organizations
Leadership in OrganizationsLeadership in Organizations
Leadership in Organizations
 
INFLUENCE: A Brain-based Approach for Stand-out Leadership
INFLUENCE: A Brain-based Approach for Stand-out LeadershipINFLUENCE: A Brain-based Approach for Stand-out Leadership
INFLUENCE: A Brain-based Approach for Stand-out Leadership
 
Handout for Growth or Mindset.pdf
Handout for Growth or Mindset.pdfHandout for Growth or Mindset.pdf
Handout for Growth or Mindset.pdf
 
NQA_VMG definition
NQA_VMG definitionNQA_VMG definition
NQA_VMG definition
 
Leadership and followership
Leadership and followershipLeadership and followership
Leadership and followership
 
Leadership Training
Leadership TrainingLeadership Training
Leadership Training
 
Leadership Training
Leadership TrainingLeadership Training
Leadership Training
 

Recently uploaded

Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineeringthomas851723
 
Board Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch PresentationBoard Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch Presentationcraig524401
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentationmintusiprd
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skillskristinalimarenko7
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sectorthomas851723
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Reviewthomas851723
 

Recently uploaded (18)

Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineering
 
Board Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch PresentationBoard Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch Presentation
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentation
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skills
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Servicesauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sector
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Review
 

Leaders at Every Level: Building Influence Without Authority

  • 1. Leaders at Every Level An introduction to intentional influence, no matter what our position or title
  • 2. Stanley J. Ward, Ph.D. Version 1.2 © 2014
  • 3. Preface The purpose of this slideshare is to provide readers with a simple, but not simplistic, leadership model. That means two things: 1. The model must be robust enough to work in a variety of settings. 2. The model must be straightforward enough to communicate it on a napkin with a coworker. If this presentation and “intentional influence” model do those two things for you, then mission accomplished.
  • 4. CONTENTS Introduction: What is Intentional Influence? Question One: What is your Vision? Question Two: Who are your Allies and Advocates? Question Three: What is your Strategy? Summary Expect Conflict Final Thoughts
  • 5. INTRODUCTION: What is Intentional Influence? Just because a person lacks positional authority does not mean that person can not be a leader.
  • 6.
  • 7. Introduction Leadership does not require positional authority. However, it does require both intention and influence. Let’s consider these two words. ● Intention - To be intentional is to act with purpose, or as Stephen Covey puts it in his leadership classic The Seven Habits of Highly Effective People, “begin with the end in mind.” When we take actions without trying to get followers to a certain place, we are not being intentional. ● Influence - However, being intentional is not enough. We also need “influence.” We have influence in someone’s life when our actions affect that person’s beliefs or behaviors.
  • 8. Introduction It’s possible to have intention yet lack influence. For example, while many Americans are familiar with the famous midnight ride of Paul Revere, few have heard of William Dawes. William Dawes set out the same night as Paul Revere with a similar mission, yet Revere is remembered and Dawes is not. Both Revere and Dawes shared a similar intention, but Revere has had greater influence in our historical memory. For more information on Dawes, see http://www.history.com/news/the-midnight-ride-of-william-dawes. Tim Elmore uses the example of William Dawes as part of his “Paul Revere Principle” in Habitudes: The Art of Leading Others.
  • 9. Introduction Likewise, it’s possible to have influence yet lack intention. Leaders who lack well-considered intentions still affect organizations. They do so like a bull in a china shop – leaving broken pieces everywhere. The three questions you want to consider for intentional influence are: 1. What is your vision? 2. Who are your advocates and allies? 3. What is your strategy?
  • 10. Any organizational member can choose to be both intentional and influential.
  • 11. QUESTION ONE: What is your vision? Just like a pair of glasses helps provide clarity and focus, a leader’s vision gives purpose to activities and events.
  • 12.
  • 13. What is your vision? When we don't have a vision, then we are left to accomplish other people's objectives and to-do lists. Put simply, leaders see things that others do not. That unique perspective is their leadership vision. Perhaps they see a new mission for the organization or they see how someone's skill set might serve a project particularly well. Maybe they recognize opportunities that others would have missed. Or, they simply see how to get something done. Leaders see how the current situation could be different, and because leaders are action-oriented, they pursue that vision.
  • 14. What is your vision? A leadership “vision” is bigger than a personal “goal.” Losing 10 pounds is a worthy personal goal, but it is hardly a leadership vision. According to the Hebrew wisdom book of Proverbs, "Where there is no vision people perish." This verse refers to a revelation from God. Although few leaders would claim to have divine revelations, there is a helpful principle here: Vision comes from something bigger than ourselves. When we can provide meaning for our followers, we inspire them and help them internalize values.
  • 15. What is your vision? Why does a leader’s vision inspire us? For one reason, a leader’s vision affects multiple people. For another reason, that vision offers a better reality. ● Perhaps the leader envisions removing an obstacle. ● Perhaps the leader envisions creating an opportunity. What separates a leadership vision from a personal goal is how it impacts other people. What we want to accomplish and why we want to accomplish it should be about more than self-improvement. Our leadership vision should improve reality for other people. A particularly moving example is Dr. Martin Luther King’s vision, expressed in his “I Have a Dream Speech.” You can see the speech on youtube: https://www.youtube.com/watch?v=smEqnnklfYs
  • 16. What is your vision? Elsewhere, I’ve written about evaluating our lives in terms of what we’ve produced, preserved, and overcome rather than our material wealth. We can ask similar questions when vision-casting. ● What do we want to produce? ● What do we want to preserve? ● What do we want to overcome? ● And, why will this benefit others? For more on these questions, see “Measuring Life Success at 40.”
  • 17. What is your vision? A leader's vision also speaks to a leader's ethics. Here’s an extreme example: If our leadership vision is world domination by any means possible, then there are few actions (good, evil, or otherwise) that we will refuse to take. However, if our vision is to create an organization that values families, then consistency demands that we treat our own families in a certain way while we work to change the organization accordingly.
  • 18. What is your vision? Three questions to consider - 1. What is a possibility you see for your organization that others do not? 2. What change do you want people to make? 3. Where do you need to “go”? Try formulating your leadership vision this way: “I envision [a different reality] and [this] is how it will affect other people.” For more on developing a leadership vision, see this article by John Ryan (president of the Center for Creative Leadership) on the founder of Teach for America. http://www.forbes.com/2009/07/29/personal-success-vision- leadership-managing-ccl.html
  • 19. What is your vision? Like the lenses in a pair of glasses, your leadership vision will affect how you see your organization and your role in it. When your vision is clear, you will also be clear about your role and your opportunities for leadership.
  • 20. Your vision is the intentional part of your personal leadership.
  • 21. QUESTION TWO: Who are your allies and advocates? Leadership is not just about accomplishing tasks. Leadership includes building productive relationships.
  • 22.
  • 23. Who are your allies and advocates? Think about this question as soon as possible. Never miss an opportunity to build these relationships. Leadership is not just about getting stuff done. It is about getting stuff done through relationships. To quote Barry Posner, author of The Leadership Challenge, "You can make a difference, but you can't do it alone." See Posner’s TED talk here: http://www.youtube.com/watch?v=3cpLFFZsbWY&sns=em
  • 24. Who are your allies and advocates? For successful intentional influence, we need to know who our allies are and who your advocates are. Also, we need to be continually developing these relationships. Remember the principle of reciprocity - we tend to get back in return what we give to others.
  • 25. Who are your allies and advocates? Allies - These people work with you toward a common goal. They run alongside you, and sometimes they even push you to finish well. To borrow from Barbara Kellerman’s Followership model, think of allies as fellow participants and activists. Participants provide the energy you need to move your vision forward. Activists feel strongly enough to invest limited resources for the cause. Advocates - Advocates are those who will not only work with you, but who will also speak up for you. To borrow from Barbara Kellerman’s Followership model, think of advocates as activists and die hards. Die hards are willing to make an even bigger investment in the cause than activists, because die hards are willing to risk reputation - even life and limb. Kellerman explains types of followers in Followership: How Followers are Creating Change and Changing Leaders.
  • 26. Who are your allies and advocates? To return to our William Dawes illustration, the poet Longfellow served as an advocate for Paul Revere, making his midnight ride famous by publicly recognizing Revere's contributions through a published poem. There are a number of ways you can develop allies and advocates both inside and outside of your organization. Many of these actions are simply ways of showing that you value people, actions of kindness that often get lost when organizations emphasize tasks over relationships.
  • 27. Who are your allies and advocates? To develop allies and advocates inside your organization: ● Invite a co-worker to attend a professional conference with you. ● Invite a co-worker into your home for dinner. Talk about shared interests besides work. ● Develop mentoring relationships that focus on a specific skill or discipline. ● Publicly recognize a job well done. To develop allies and advocates outside your organization: ● Attend a professional conference to meet like-minded individuals. ● Join a civic group. ● Attend a professional conference.
  • 28. Who are your allies and advocates? The Golden Rule has been humorously paraphrased as “he who has the gold makes the rules.” And while I’ll admit there is some truth there, that rule is pretty precarious. Why? Because few (perhaps, none) of us will always be the gold maker. That’s certainly the case when you are trying to get things done without positional power. So try treating others the way you would like to be treated. It’s a great way to make allies and advocates.
  • 29. Who are your allies and advocates? Try this exercise as well. Make a list with four columns labeled Allies, Advocates, Obstacles, and Ideas. Think about your peers and co-workers. Place them in one of the three categories regarding their current roles in your vision. NOTE – This exercise is not to objectify people or label them as enemies. Instead, this is an opportunity for you to evaluate your current relationships and consider what actions you should take as you pursue your vision.
  • 30. Who are your allies and advocates? Next, review your list. In the ideas column, write how you can work with your allies and advocates, and write about actions you can take that would encourage obstacles to move into the allies or advocates columns.
  • 31. Who are your allies and advocates? Because leaders are change agents, and change brings opposition, leaders will naturally face opposition. Sometimes leaders respond to this opposition by quitting. Other times they respond by demonizing those who resist change. This is one of the reasons that allies and advocates are so important. Disciplined leaders continually develop allies and advocates who can help encourage the change process, and they look for opportunities to develop alliances with those who oppose them rather than simply demonize the opposition.
  • 32. Who are your allies and advocates? As a fitting conclusion for our discussion of allies and advocates, consider this saying from Hebrew Wisdom Literature: Though one may be overpowered, two can defend themselves. A cord of three strands is not quickly broken. (Ecclesiastes 4:12)
  • 33. Allies and advocates are necessary for the influence part of your leadership.
  • 34. QUESTION THREE: What is your strategy? Without a strategy, a leader’s vision is just an idea. Strategy helps transform vision into reality.
  • 35.
  • 36. What is your strategy? Strategy speaks to how we get from point A to point B. The first step is to identify what resources you have. For example, when trying to determine how to safely return Apollo 13’s astronauts to earth, Senior Flight Director Gene Kranz asked, “What do you think we’ve got in the spacecraft that’ s good?” See Michael Useem’s The Leadership Moment for his analysis of Gene Kranz’s leadership during the crisis.
  • 37. What is your strategy? To create a strategy, ask some additional questions to drill down into the details: ● Identify the resources you need to make things happen. What materials do you need? What relationships do you need to build? ● Identify the obstacles that will get in your way. How will you overcome them? ● Who will your changes impact? How can you communicate with them? How might you make change less painful for these people?
  • 38. What is your strategy? Appreciate the power of the “small win.” When you lack positional power, expecting a major change is unrealistic. Instead, look for “small wins” that help move your vision forward. Try out new programs and processes as an “experiment” rather than proposing a permanent or costly change. See this Harvard Business Review article and video on the power of small wins: http://hbr.org/2011/05/the-power-of- small-wins/ar/1
  • 39. What is your strategy? If your effort succeeds, ● Then look for ways to make the experiment into something permanent. ● Explain how the experiment was part of your larger vision. If you effort fails, ● Admit that it didn’t work. ● Look for the next opportunity for a small win.
  • 40. What is your strategy? Have a plan for communicating your strategy as well as your vision. Storytelling can help you communicate your strategy in a way that followers, advocates, and allies can internalize. According to Howard Gardner's book, Leading Minds, leaders tell stories that help followers understand: ● who they are, ● where they want to take people, ● the obstacles that they will face, ● and how to overcome those obstacles. For more on storytelling, see Stephen Denning's work, including Squirrel, Inc., and The Secret Language of Leadership.
  • 41. What is your strategy? Here’s a practical way you can begin your strategy: 1. On a sheet of paper, draw three columns: productivity, projects, and people. 2. In the appropriate column, make a list of (a) one-time activities you need to do in order to pursue your vision, (b) larger projects that will required multiple components to complete in order to accomplish your vision, and (c) a list of the people you need to work with as allies and advocates. 3. Once you have this list, set target dates for the various items in your columns – actions to complete, projects to supervise, and people to have conversations with.
  • 42. Strategy brings together intention and influence.
  • 43. Summary The three factors of intentional influence include the who, what, when, where, why, and how of your leadership.
  • 44. Summary 1. Vision is the intentional part of leadership, and includes the what and the why. 2. Allies and Advocates are critical for the influence part of leadership and include the who. 3. Strategy combines intention and influence, including the where, when, and how.
  • 45. Summary When you try to apply all this, keep these points in mind: ● Be clear about the what. ● Make sure the why is about benefiting other people. Communicate the what and the why together as much as possible. ● Stay connected with the who’s. ● Be flexible with the where, when, and how.
  • 46. Expect Conflict If change is hard, then a lot of change is a lot of hard.
  • 47.
  • 48. Expect conflict One last point - expect conflict. That’s why your intentional influence must stay both connected with people and flexible in implementation. I’m convinced that our lives are like stories, and conflict is at the heart of any good story. Therefore, we should expect conflict in our lives. After all, it's hard for us to change ourselves, why would we think changing an organization would be easy?
  • 49. Expect conflict In her TED talk, “Six Keys to Positive Change,” Rosabeth Moss Kanter says that the fifth key for positive change is to never give up. Her illustration: after 27 years in prison, Nelson Mandela became South Africa’s first democratically elected president. See Kanter’s talk on youtube: http://www.youtube.com/watch?v=owU5aTNPJbs
  • 50. How to share this with others As I mentioned in the preface, my goal for this eBook is to provide a leadership model that is simple, but not simplistic. That means: 1. The model must be robust enough to work in a variety of settings. 2. The model must be simple enough to communicate with a colleague.
  • 51. So, here is how you can share this with a coworker. (See the next slide.)
  • 52.
  • 53. Final Thoughts When developing other leaders, there are two simple questions you can ask both yourself and those you are developing.
  • 54. Final Thoughts Let's boil this down to two additional questions for application. ● First, "Who am I influencing?" ● Second, "How am I influencing them?" The who question keeps you thinking about allies, advocates, and followers. The how makes you think not only about how you are implementing your strategy, but also about your original vision. How are you doing at making that vision a reality? How is it impacting the people you are trying to influence?
  • 55. THANK YOU FOR VIEWING If you would like more resources for developing your intentional influence, please contact me. www.stanleyjward.com