Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
How will chatbots revolutionize our day to day lives and what does it mean? Over the past year, chatbot have become very popular. Companies of all sizes are building bot, developers have made over 80K Bots for Messenger alone and this is just the beginning. By 2020, it is estimated that 80% of businesses will have a bot. The past year has also been full of challenges. For one, Bots are a new Paradigm which means building a great bot is very difficult. That being said, focusing on Chatbot First use cases and see where the opportunities are can give developers and companies a huge advantage. Once we have the right market opportunity, the right use case, then we must design it right! Unfortunately most developers are making bots the same way they made apps and websites... Chatbot and conversational Ui is a completely different animal and designing a great bot can be very hard. Things we will explore: 1) Why are Bots a Revolution? 2) Why Bots and Why Now? 3) What does the Future Look like? 4) What are the Biggest Opportunities for Ai and Automation? 5) What are Bot Builders Building right now? 6) How to think about 'Chatbo First Use Cases' the right way. 7) Bot Design Basics You can see this presentation live at: https://youtu.be/6zzj-v0yjBI Learn more about chatbots at: ChatbotsLife.com
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Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
- 1. The Chatbot Revolution Stefan Kojouharov
- 2. -Founder at ChatbotsLife.com -We help companies build bots and share our insights along the way. -#1 Place to Learn About Bots Online Stefan Kojouharov
- 3. Part 1 Why Are Bots Trending?
- 4. Why Bots, Why Now? 2 Main Reasons
- 5. Messaging Apps are Killing It
- 6. Consumption: Apps vs Websites vs Songs
- 7. Apps Have Failed Us Why Have Apps Failed Us? Brain has a Limited Attention Span & Memory
- 8. Bots Can Solve this Problem
- 9. What Does a Bot Future Look Like?
- 10. Technological Integration ❖ Single Entry Point ❖ AI & Automation ❖ IOT ❖ Personalization Living in a Fully Integrated World
- 11. Single Entry Point Single Entry Point You Will be Able to Access all of your Technology, such as documents, calendar, emails, etc via Virtual Assistant Bot.
- 12. Ai & Automation Many simple tasks will take care of themselves. Say you and a friend want to set up a meeting, in the future your Bot will talk to their bot and it will happen automatically
- 13. IOT Everything will Talk & Learn! Your Refrigerator will order eggs when you run low, the Sprinkler System will turn itself ON if it does not rain, and if your house springs a leak, a plumber will instantly be on his way.
- 14. Personalization Scalable Super Personalization Bots will soon have the ability to track and predict your mental patterns, your moods, your performance.. Bots will be able to anticipate our Needs and Provide Solutions even before we request it and run A/B tests on us.
- 15. Bot Ecosystem Master Bots Slave Bots
- 16. Bot 2 Bot Bot to Bot Communication ● Bots can summon other bots to complete tasks ● Bots can collaborate with each other to enable new services ● Bots can delegate or outsource tasks to different bots ● Bots can transact and negotiate with other bots at bot-speed ● Bots can upgrade themselves by leveraging capabilities of other bots
- 17. Democratization of Technology ❖ Non-techies will be able to build bots like legos. ❖ Discovery & Monetization will become automatic.
- 19. How Much Can We Automate Right Now? “45% of work activities could be automated using already demonstrated technology” McKinsey
- 21. Major Task Automation Opportunity
- 22. Major Task Automation Opportunity
- 23. Major Task Automation Opportunity
- 24. Major Task Automation Opportunity
- 25. Major Task Automation Opportunity
- 26. Major Task Automation Opportunity
- 27. Major Task Automation Opportunity
- 28. What are Developers focusing their energies on?
- 29. What Types of Bots are Developers Building Right Now?
- 30. What are Biggest Opportunities for Your Company?
- 32. What is a Chatbot? Front End NLP Layer Application Server / Database
- 34. UI Elements & What it Means: Let’s Play with a couple of Bots Chatbot’s Life Bot Tutor Bot
- 35. Where Should You Build First?
- 36. NLP Layer
- 37. Part 3 The Making of a Bot
- 38. Democratization of Technology “Building Bots is Easy Building Good Bots is Hard”
- 39. Why is it so Hard? …. Paradigm Shift! Chatbots are a natural expression, and an externalization of what we do almost every moment of everyday: TALK.
- 40. Common Mistakes Most Developers try to Cram Websites and Apps into Bots and Fail
- 41. How to Build a Great Bot Chatbot First Use Cases Bot Design & Copywriting Bot Superpowers Habit Forming Design
- 42. Chatbot’s Life San Francisco CA Stefan@ChatbotsLife.com Tel: 415-650-2929
- 43. Resources Songs in iTunes: https://9to5mac.com/2011/01/04/a-look-at-the-average-itunes-library/ Websites visited per month: https://www.creditloan.com/blog/how-the-world-spends-its-time-online/ https://www.quora.com/How-many-webpages-does-an-average-user-visit-per-day http://www.dailygalaxy.com/my_weblog/2008/04/the-limits-of-m.html Automation: https://hbr.org/2015/12/how-many-of-your-daily-tasks-could-be-automated http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/four-fundame ntals-of-workplace-automation https://public.tableau.com/profile/mckinsey.analytics#!/vizhome/AutomationandUSjobs/T echnicalpotentialforautomation