The document summarizes the key principles of the "Lazy Person's Guide to a Better World" approach to usability testing and problem-solving. The approach recommends focusing ruthlessly on fixing the most serious usability problems observed, rather than getting distracted by less important issues or complete redesigns. It also advocates doing the least amount of work needed to solve problems. Specific techniques include instructing observers to note the top three problems, prioritizing problems during debriefing sessions, and tweaking interfaces rather than redesigning them from scratch. The overall goal is to improve usability while expending minimal resources.

1. The Lazy Person’s Guide to a Better World Advantages of Doing The Least You Can Do™ UX Lx 14 May 2010 © 2010 Steve Krug

4. How I spent 2009 © 2001 Steve Krug © 2010 Steve Krug

8. © 2001 Steve Krug Problems you can find with just a few test participants Problems you have the resources to fix © 2010 Steve Krug

11. © 2001 Steve Krug Focus ruthlessly on a small number of the most important problems. © 2010 Steve Krug

13. © 2001 Steve Krug ruthlessly impiedosamente © 2010 Steve Krug

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21. © 2001 Steve Krug When fixing problems, always do the least you can do™. © 2010 Steve Krug

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27. Do less, be happy © 2001 Steve Krug © 2010 Steve Krug