The document provides information on the Open House Reality Group (OHRG) real estate agency including their agents and staff. It describes their approach to selling properties, which focuses on generating enquiries through online marketing and price drops. It highlights client testimonials praising OHRG agents for their professionalism, marketing techniques like concept videos, and their success in achieving sales.
4. PASSIONATE
SKILLED PEOPLE
Richard is a tenacious agent with a passion for delivering exceptional
customer service. Richard has been actively selling real estate for the past
eight years and is specialised in the New Farm area. Richard is the man
about town and is a networking master.
RICHARD
BARLOW
SENIOR
AGENT
Vish has a fresh approach to Real Estate delivering phenomenal results
for his clients in Brisbane CBD. Vish has studied marketing and has an
extensive international career in sales and property, some of which he
picked up while living in Dubai. Vish is passionate about marketing and
loves innovating effective advertising and sales techniques.
VISH
UTTAM
SALES
PARTNER
Tegan is our Spring Hill specialist agent and she is madly in love with
her neighbourhood, her clients and has a totally disciplined approach to
marketing property and running buyers. Usually first in the office….Tegan
is our office maven, she is extremely well read and solutions orientated!
TEGAN
MARTLAND
SALES
AGENT
Having earned his stripes in the travel sales industry, Justin is our Fortitude
Valley specialist, with a personable deminer and a passion for great
friendly service he loves what he does and is driven to deliver the best
results possible for his clients.
JUSTIN
GRAECEN
SALES
AGENT
Darren is the Olympic Gladiator of Real Estate! From a worldclass swimming
career to carpentary and model making, Darren has a wealth of practical
experience and is without question one of the most determined agents in
the industry today. Darren specialises in Brisbane CBD apartments and
he can often be found pounding the streets talking to everyone and letting
people know what is going on in the market.
DARREN
WELLS
SALES
AGENT
OHRG
With a keen interest in stock option trading and financial services, Max
is on the front line of our sales and marketing office, responsible for lead
generation and client nurture. Max is a keen actor and public speaker
and loves to be infront of an audience. He is a real professional and takes
pride in delivering integrity and results to his clients.
MAX GIDO
NAM
CREATOR
5. Tavis has enjoyed a long successful career in sales, onsite management
and property management and he now heads up the Sales Team and
Asset Management supporting our agents with training, coaching and
his wealth of experience in the market. Tavis is a fierce negotiator and a
tenatious result hunter. He is a family man and has a beautiful wife and
three awesome kids that keep him busy away from the office!
TAVIS
CALLARD
SALES
MANAGER
Elley leads our Asset Management team and continuously strives to
deliver the highest investment returns and the best service available for
landlords in Brisbane. Elley is an experienced Property Manager and has
gained International experience whilst living overseas in Japan. Elley
is also a star footsall player and represents her local A Grade teams in
competition.
ELLEY
HUDSON
BUSINESS
DEVELOPMENT
MANAGER
Emily aka ‘Smiley’ is a breath of fresh air in our business and through
her role as Tenant Liaison manager delivers exceptional service and
customer experience. Emily is an ambitious professional focused on
service delivery and results. Emily loves to travel and is simply a pleasure
to do business with.
EMILY
STEINHAUSEN
TENANT
LIAISON
MANAGER
With a successful career in international property development, hotel and resort
development and property management throughout Europe, Stuart runs the daily
operations of the business ensuring that all of the systems and strategies translate
into working solutions. Stuart is an ambitious business professional with a focus
on entrepreneurial innovation and continuous improvement. Stuart conquered the
Great Wall of China marathon in 2012 and can be spotted most mornings running
along the Brisbane river at sunrise.
STUART
LESLIE
OPERATIONS
MANAGER
Phuc is our listing manager and our data genius! He loves anything
numbers and data driven and is a can do man. Phuc is studying Business
and Economics and in his spare time he can be found on the banks of the
Brisbane river, throwing a fishing line into the water!
PHUC
MAI
LISTING
MANAGER
Our creative genius, Park is responsible for all of the marketing collateral
from professional photography to print and digital advertising. He has a
passion for design and loves to stand out from the crowd! Park previously
studied architecture and is about to complete a Masters of Creative
Industries so creative marketing is his craft!
PARK
PAENSUK
MARKETING
MANAGER
OHRG
AGENT
SUPPORT
6. Oversees all negotiations
Assists agents achieve outcomes
2nd point of contact for our clients
Manages Sales pipeline for all propeties
Professional Photographer
Brochure and advert preparation
Marketing collateral prepared for Open
Homes
Organising property videos
Ensuring our agents are using the latest technology
Improving the operational systems, processes
and policies in support of organizations mission --
specifically, support better management reporting,
information flow and management, business process
and organizational planning.
Prepares all our properties for marketing
Monitors the marketing activity
Prepares draft contracts
Processes contracts
Liasing with solicitors
OUR AGENTS
FOCUS ON SELLING
OHRG
LISTING MANAGER SALES MANAGER
MARKETING MANAGER
OPERATIONS MANAGER
7. OHRG
22 Emerald Street,
Kedron
Previous Agents 1
Days On Market 72
Days Listed & Sold by OHRG 5
175 Ashgrove Avenue,
Ashgrove
Previous Agents 3
Days On Market 543
Days Listed & Sold by OHRG 36
14 Hamilton Close,
Albion
Previous Agents 1
Days On Market 82
Days Listed & Sold by OHRG 41
2 Salvatore Place,
New Farm
Previous Agents 2
Days On Market 173
Days Listed & Sold by OHRG 95
43 The Hub,
Fortitude Valley
Previous Agents 2
Days On Market 149
Days Listed & Sold by OHRG 54
22 Oasis by the River,
Auchenflower
Previous Agents 1
Days On Market 78
Days Listed & Sold by OHRG 41
SUCCESS
WHERE
OTHERS
HAVE
FAILED
At Open House Reality Group we go that
extra mile to ensure our vendors sell their
properties for the best price in the shortest
period of time.
Here are some recent examples of where
we have delivered results to our clients.
8. OHRG
MORE
SUCCESS
WHERE
OTHERS
HAVE
FAILED
30 Weinholt Street,
Auchenflower
Previous Agents 3
Days On Market 520
Days Listed & Sold by OHRG 84
6/32 Stevenson Street,
Auchenflower
Previous Agents 1
Days On Market 145
Days Listed & Sold by OHRG 15
11/90 Chester Road,
Annerley
Previous Agents 1
Days On Market 123
Days Listed & Sold by OHRG 24
340 Boundary Street,
Spring Hill
Previous Agents 1
Days On Market 92
Days Listed & Sold by OHRG 43
22 Barry Parade,
Fortitude Valley
Previous Agents 2
Days On Market 426
Days Listed & Sold by OHRG 52
100 Bowen Street,
Fortitude Valley
Previous Agents 1
Days On Market 114
Days Listed & Sold by OHRG 23
9. OHRG
CLIIENT
COMMENTS
“Sue and I would like to thank you
for the professionalism shown
throughout the purchase of our
investment property in Charlotte
Towers, from offer to completion.
We appreciated both your
knowledge of the building and
also that of the Brisbane inner
city market and will recommend
you to anyone we speak to who
is looking to purchase in the
area, or is planning to sell for that
matter.”
Ray and Sue Read,
May 15, 2012
GREAT
KNOWLEDGE
OF AREA
UNEXPECTED
& REFRESHING
“The service and personal
attention we received from
Richard when we sold our
property was unexpected and
refreshing. We first listed our
unit with one of the big agencies
and after 3 months on market
with little to no activity decided
to contact Richard when he
was referred to us by a friend.
Richard’s knowledge of the local
market, his fresh approach to
selling real estate and his overall
confidence proved contagious
as we had started to doubt if our
property would ever sell. Within
three weeks we received an offer
which we accepted.
I would highly recommend
Richard and OHRG whether you
are buying or selling as I could
not have asked for a better agent
to guide us through this process.”
Nick Reed,
Director HA Reed Locksmiths
“I first met Richard at one of
his open for inspections, if you
haven’t been to one yet you
should check it out as they are
pretty cool. Whilst the property
wasn’t what I was looking for
Richard worked with me for the
next couple of weeks showing
me numerous other properties
listed with a number of different
agents. After a couple of weeks
we’d found my new home.
Thanks for your efforts Richard, I
am stoked!!.”
Peter Leutner,
Home Buyer
STOKED!
“I would like to thank Vish for
an excellent job in selling my
unit in a very tough real estate
market. I was surprised that the
first contract was signed within
1 week. I had it listed previously
with other agents for more than
a year and not even one offer
was received. I thank you again
for making it a less stressful
experience and you kept me
constantly updated and informed
throughout the whole process
and ongoing confidence that
the house would sell. I would
recommend your services to any
person considering selling.”
Johnny Lee,
April 11, 2012
EXCELLENT
JOB
“Vish, I just wanted to briefly
take the time to thank you for
everything you’ve done in regard
to the sale of my apartment in
Brisbane CBD. As soon as I
spoke to you for the very first
time, I knew you were an agent
that actually knew what you were
talking about. It was this that gave
me full confidence in handing my
apartment over to you to sell. You
came through with the goods
when you sold my apartment
within two weeks of me listing it
with you. You could imagine the
smile on my face when you sold
it that quick and especially when
you sold it for the price I wanted.
What can I say except a big
thank you, thank you, thank you.”
Yuri Rezannah ,
September 22, 2011
THANK
YOU!
“Richard Barlow is a credit to the
real estate industry and Open
House Reality Group. Armed
with his friendly demeanour,
‘can do’ attitude and formidable
market knowledge, he is an
indispensable asset to any Buyer
or Seller looking to deal in the
Brisbane property market. The
service I received from Richard
during my first foray into the
Brisbane property market was
exemplary and I would not
hesitate to recommend him to
any property stakeholder.”
Tony Argery
ACREDIT
TO REAL
ESTATE
“Although buying and selling
property can be distressing, I am
pleased to state that such was
not the case for me. I would have
no hesitation in recommending
Richard’s organisation to anyone
interested in the sale of their
property. Thank you for all your
effort on my behalf and I wish
you continuing success and will
definitely call upon your services
again in my next purchase and
sale.”
Stephanie Lee
EASY
SELLING
“IamwritingtogiveRichardBarlow
my highest recommendation.
Richard possesses all the
attributes necessary to be an
excellent broker: he knows his
market extremely well, he is
diligent, responsive, and yes
very patient with his clients.
Richard is both very professional
and personable. He clearly takes
pride in doing a good job. In my
particular case as a buyer of a
home, there were many rough
spots on the road to closing
a deal and in every instance
Richard was a great help.
It would be hard to envision
someone doing a better job than
Richard and it is for this reason
that I would have NO hesitation in
recommending him to my friends,
family and most trusted clients.”
Matt Rouse,
Rouse Lawyers
HIGHEST
RECOMMENDATION
“I was extremely happy with Vish
throughout the entire process
since first inspection until
after final settlement. He was
very efficient in providing me
information and I felt he had my
best interests at heart. This was
my first property purchase and it
was such an easier process than
I imagined. I would look forward
to using Vish again in future.”
Nicholas Bell
April 5, 2012
EXTREMELY
HAPPY
10. OHRG
GENERATING ENQUIRY
AND ATTRACTING BUYERS
$ STEP 1
(BEST PRICE)
ATTRACTING THE
EMOPITIONAL
BUYER
$ STEP 2
(LIKELY PRICE)
ATTRACTING THE
THE MASSES
$ STEP 3
(HEART ATTACK
PRICE)
STIMULATE
ENQUIRY
PRICE DROPS
ARE DESIGNED
TO STIMULATE
THE MARKET
2 WEEKS 2 WEEKS 4 WEEKS
NO ENQUIRY
MEANS THE
MARKET IS POOR
OR THE PRICE IS
TOO HIGH
82% of our
properties sell before
the second price drop
11. OHRG
WE PUT YOUR PROPERTY
TOP OF THE PAGE
29.7% of buyers don’t go past the 1st page
61.1% of buyers don’t go past the 2nd page
78.8% of buyers don’t go past the 3rd page
87% of
homebuyers use
the internet to
search for property
realestate.com.au had
a unique audience
of 3 million
peoplenationally in
June 2012
OHRG
6 times as
many clicks
with Feature Listings that
means more enquiry and
a good chance of a higher
sales price
14. OHRG
CONCEPT
VIDEOS
The
Flash!
O
“On past experience I certainly didn’t think I’d
ever be doing a testimonial for a real estate
agent but dealing with Vish in the purchase
of my new home was a delight. Aside from
providing exceptional customer service,
I found Vish to be a genuinely nice guy.
Whilst I was the buyer in this transaction, I
would have no hesitation in listing a property
I wanted to sell with Vish. His approach to
marketing is great (Check out some of his
video on YouTube, they really hit the mark
and are usually great for a laugh as well!).”
Mark Page
March 6, 2012
“Unlike those agents, you've demonstrated
a much more professional approach. You
first showed me the history of completed
sale prices of that building, re-organised
internet display, photo and video shooting,
along with our apartment in Charlotte tower,
weekly open house and with a progress
report weekly etc. At the end, you've
managed to sell this property in a month’s
time, at a price we want, we were really
amazed.”
Steven & Karen Shih
September 8, 2010
16. LOCAL
OPERATORS
Our professional real estate agents are specialists in their chosen markets and whilst we offer
services to the Greater Brisbane area, we focus our attention in our own neighbourhoods -
OHRG
17. A BUYER
NET WITH NO
HOLES
1sr Time
Buyer
investor
Cash
Buyer
Home
Builder
Owner
Occupier
local
Buyer
Analytical
Comparative
Buyer
Off Plan
Investor
Finanace
Required
Interstate
Emotional
Buyer
OHRG
YOUR
BUYER
20. OHRG
OHRG DAILY
TRAINING ACADEMY
STUDY SUBJECTS
BUYER ENQUIRY
BUYER MANAGEMENRT
PITCHING PROPERTY
TECHNOLOGY TRAINING
COMMUNICATION
NEGOTIATION SKILLS
BODY LANGUAGE
WE GET 9 OUT
OF 10 DEALS
IN 45 DAYS
OR LESS ON
MARKET
21. OHRG
OURCLIENTGUARANTEE
Open House Realty Group herby pledges to perform the following services until such time as
a binding Agreement for Sale and Purchase has been excuted, or until the expiration of the
Agency Agreement.
I pledge -
• To inform you, my client, of everything I do in relation to the marketing of your property, and why.
• Have you approve all web pages, advertisements, editorials and other promotional materials used in the
marketing campaign.
• To return any uncommited or surplus marketing budget monies, should your property be sold prior to the end of
the agreed marketing campaign.
• To inform you of all progress and any problems.
• Report to you every 7 days the progress that we are making.
• To qualify all buyer enquiry as to price and finance.
• To follow-up all buyers to secure second inspections where possible.
• To negotiate every contract to the highest price possible.
• Always to act in your interest and upon your instructions, provided any instructions are within the statutory
requirements and comply with the Property Agents and Motor Dealers Act.
• If I fail to provide any of the above, you are invited to bring it to the attention of the Principal.
If I or we do not rectify the matter within 7 days of the receipt of your advice you have the
option of terminating the Agency Agreement.
Signed: Agent: Principal:
Date:
Mr and Mrs Theodopolous
O
PENHOUSEREALTYGRO
UP
CLIE
NT SERVICE GUAR
ANTEE
OHRG
THIS CERTIFICATE IS VALID FOR THE
FULL TERM OF YOUR EXCLUSIVE
AGREEMENT.
IF YOU WISH TO USE THIS
CERTIFICATE PLEASE CONTACT
OUR SALES MANAGER ON
07 3852 3498
