2. Handshake is the common way of greeting. Use firm
handshake with good eye contact when meeting and
leaving.
Interaction is usually open and cordial.
Men will wait for a women to extend her hand for
handshake.
Use a person’s title if he or she has one. Otherwise use
Mr, Mrs, Miss and the surname.
Always maintain a reserved demeanor and follow good
rules of etiquette.
Do not eat while walking in public or in meeting.
Gifts are not routinely given. Gifts are given to celebrate
finalizing a contract, negotiation or a project.
3. Taking a business associate to a nice meal or an
evening sporting event, play or symphony is always a
nice gesture.
Invitation to private homes are rare.
Wait for your host to start a business conversation
during or following a meal. Traditionally business is not
discussed during meals.
4. Firm handshake with good eye contact.
Use a person's title
Be open and friendly in your conversation.
French Canadians are more demonstrative when talking.
Print all material in French and English.
Don't overstate your product or service's capabilities
Canada and USA are different.
5.
6.
7.
8. A conservative, well dressed appearance
Suits and ties are standard for men
Business suits or dresses are standard for women
9.
10.
11. Meeting:
Scheduling meetings in advance is required
Meetings are preferred to be held in morning.
Rank and titles play a somewhat more important role.
Usually speak in a controlled fashion.
12. Negotiation:
Conducted by individuals or teams of negotiators.
Names are usually given in the order of fi rst name,
family name.
exchange of business cards
Presentation:
Presentation materials should be very att reactive, with
good and clear visuals. Prepare thoroughly and make
sure your key messages come across clearly
13. Americans conduct business over breakfast, lunch and dinner.
two styles of eating: American and Continental.
Americans tend to eat more quickly than people from other
countries.
the traditional American style, cutting food with the knife in the
right hand, fork in the left, and switching the fork back to the right
before taking a bite.
Also known as a “Switch and Switch” style, it requires diners to
cut one bite of food at a time.