Knowledge distributions get complicated when fulfilling certain objectives, discovery or fine tuned pursuit. Throw in complexity due to multi-discipline - it gets worse. This doc doesn't go there - but looks at various levels of knowledge in most likely 2 pursuits of today's business, a transactional system and a need to know how is the business doing?

1. Copyright SphinxBI Inc 2014
A visual intro.
Knowledge Bodies
a visual of how various knowledge
expertise engages in building of
automation of transactional systems.
Subir Das
das@sphinxbi.com 5136802815

2. Subir Das. Copyright SphinxBI Inc 2014
Two major parts of
organization automation
( software )
for transactional systems
HOW ORGANIZATION transacts.
Primarily called
OPERATIONS
1
Supplier
Capital
Customer
Software
We build stuff by bringing in
technology and skills, to
facilitate or mimic the
operations represented
above.
Some industry names are :
Enterprise
resource
planning
Customer
Resource
Management

3. Subir Das. Copyright SphinxBI Inc 2014
How business owner runs
the organization.
Many names…
Decision Support
System
2
In this scope, we answer questions like :
• Why is this not happening…?
• Whats the best customer..?
• Where is the maximum profit?
Management
Reporting
Analytics
A different
skill set
applied !
Tends to be external
to the operational system
that is built, in its objective.
business intelligence

4. Subir Das. Copyright SphinxBI Inc 2014
skills follow
Same
structure
• Common rules followed by any business - financial, sales,
etc.
•
Specific rules of the domainwhere we are
automating the business process?
for e.g. oil company’s distribution & sales, or
automating operations of a social engineering
company?
• Technology knowledge of how to make things work
efficiently in today’s context and forward looking business
goals of expansion.
• Knowledge to TRANSLATE to technology & folks skills
who work to bring it together.
A
B
C
D TRANSLATE
structure of
knowledge
but…
1
2
operations
analytics
v/s

5. Subir Das. Copyright SphinxBI Inc 2014
.. differ in composition.
• what to do when customer requests for..
• when is the customer expecting to get her order..
• if vendor doesn’t supply, what to do…
1
• why is this business not making money?
• who is my best customer. etc.2
B
C
D
• A, B , C and D changes between
• to achieve goals of 1 & 2, different
knowledge bodies have to apply in
the right place.
examples
domain
knowledge
technology
knowledge
translation
1 and 2
A
common
business
knowledge
A B C D

6. Subir Das. Copyright SphinxBI Inc 2014
…differ in scope !!!
B
C
D
domain
knowledge
technology
knowledge
translate
A
common
business
knowledge
Operations Analytics
How does the Tableau system
work?
I guess my street baker needs Sales force to grow his
business, now what? Do I know about his product
category. If he hasn’t got one - gotta build one from his
menu, before adding that into the software.
whats the best way to showcase the increase of
rental price - in the Tableau system. Do I need
another summary table to make it more meaningful
-perhaps a seasonal price index of real estate in and
around Monaco?
• how does sales happen
• how does a business owner like to
see the cash flow
• how does he wish to see the sales
commissions distribution rollups
• how long should baker bake his
bread?
• why does the yacht parking increase in
September around Monaco and if it
doesn’t, what does it mean about global
economy?
• how does Salesforce process its report
and what technology do I need to run
it? How do i build one?

7. Copyright SphinxBI Inc 2014
Seems indomitable to manage these? Isolation of these
knowledge bodies aid in managing cost, isolate resource
values and ensure effective progress. Drop a line!
More to come.. planning & estimation for
multi-discipline efforts.
Next, will look at planning and
estimation/proposals and resource
needs- specifically when multiple
domains knowledge - for e.g. finance,
social engineering and spatial
technology - are at stake. What happens
at planning and later at implementations?
das@sphinxbi.com 5136802815