1. sumithra.nandan@gmail.com
SUMITHRANANDAN RAMESH
Phone: 91-9482546583
Email: sumithra.nandan@gmail.com
OBJECTIVES
To pursue a highly challenging and rewarding career, where I can apply my existing
knowledge, acquire new skills and contribute effectively to the organization, and
achieve excellence in my profession through continuous process improvement.
SUMMARY OF QUALIFICATION
• Masters in Mass Communication and Journalism from University of Mysore with
more than Ten years of experience in the area of technical writing and public
relations.
• Bachelor in Science (Physics, Mathematics and Computer science) from University
of Mysore, India.
• Experience in structured and unstructured authoring, editing, project planning
and maintenance, EDD customization for structured authoring and template
creation.
• Sound knowledge of Adobe Technical Communication Suite, Atlassian Confluence,
Microsoft Word, Microsoft Project, MS Visio, DITA, XMetaL, Adobe Acrobat
Professional, MWSnap, SnagIT, Corel Designer, GIMP, Microsoft VSS, SVN,
Bugzilla, Digite and various Content management systems such as Microsoft
DocStudio, SIPS Plus, XDoc and SDL Trisoft.
• Conversant with software tools, software packages and operating system like
Microsoft office, Adobe Photoshop, MS Paint, Microsoft Windows, Microsoft
SharePoint and Rational Clear Case.
• Familiar with HTML and XML.
• Successfully completed Post Graduate Diploma in Human Resource Management
from the Karnataka State Open University.
• Exceptionally descriptive and inferential knowledge to analyze and resolve
ongoing problems. Excellent communication, troubleshooting skills, organizational
skills coupled with teams.
PROFESSIONAL EXPERIENCE
Aris Global Software Pvt. Ltd., Mysore, India
December 19, 2016 to till date
Working as a documentation consultant for QnC team at Aris Global.
Freelance Technical Writer, Mysore, India
October, 2014 to December 1, 2016
Freelance technical writer and also working as a documentation consultant for Zing
Club.
Aris Global Software Pvt. Ltd., Mysore, India
April 20, 2011 to October, 2014
Worked as Principal Technical Writer for Aris Global. At Aris Global, as a Principal
Technical Writer, my responsibilities include:
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• Planning the user documentation projects and resource allocation.
• Reviewing Requirement Document (RD) and Functional Specification
Document (FSD).
• Writing and editing the User’s, Administrator’s, Installation, Deployment,
Database and Configuration guides for Total Safety products and Integration
guides for Third-party products.
• Conducting cross functional peer review.
• Creating and reviewing Release Notes.
• Conducting interviews for Aris Global Documentation team.
• Providing documentation overview and process training to new joiners.
• Monitoring and training the junior writers.
• Helping the other teams with respect to documentation.
• Generating Erwin diagrams for application database
Achievements:
• Awarded as Star Performer for preparing integration and best practices
guides for Aris Global product and third-party product.
• Part of product evaluation team for procuring Atlassian Confluence and Adobe
Technical Communication Suite.
• Customized the Confluence page for Web help.
• Customized the Element Definition Document (EDD) file and created
FrameMaker (FM) template for structured authoring.
• Conducted workshop on unstructured and structured authoring using FM.
Fair Isaac Corporation (FICO), Bangalore, India
November 2010 to March 16, 2011
Worked as a Technical Publication Engineer for FICO Platform team. At FICO, I was
responsible for writing and editing the installation and deployment guides for a
product called Common Data Acquisition Component (CDAC).
In addition, I was also responsible for creating release notes, and creating, updating
and maintaining the following guides for FICO platform:
• Common Security Usage guide
• Common UI- Component Developer guide
• Common Reporting Guide
• User Preference Theme guide
• Common Text Message Service guide
• Session Management- Setup guide
• Common UI Administration guide
Nokia Siemens Networks India Pvt. Ltd., Bangalore, India
May 2009 to September 2010
Worked as a Production Specialist (Documentation team) for Business Solutions-
Voice and IP Multimedia Technology (BSO VIPT) department. At Nokia Siemens
Networks (NSN), the BSO VIPT department provides various Voice and IP multimedia
based products and systems to the telecommunication industry.
As a production specialist, I worked for the products and systems (such as, hiQ
8000, hiQ 4200, hiG 1100, 1200, 1800, VOIP system, IMS, CFX 5000 and CMS 8200)
that the BSO VIPT department offers to the telecommunication industry.
For the above-mentioned products and systems, my responsibilities include:
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• Performing editorial review for the operating documentation.
• Planning and executing the documentation technical review process and the
production process for each release.
• Helping the team to perform the quality check for each title.
• Testing the Operating Documentation.
• Planning the publishing process for the Operating Documentation and publish
them to various NSN online channels (For each release).
• Helping the team with the various documentation tools and graphics.
In addition, I was also responsible for creating, updating and maintaining the
following guides for IMS System:
• Guide to Documentation
• Interface Description guides
• Configuration Parameters guides
Achievements:
• Worked as a Key user for Product Information Center (PIC), an NSN online
publishing channel, and provide necessary guidelines to other Customer
Documentation teams about the online publishing process.
• Created a Production guide that is used across NSN.
• Designed a standard Start-up page for the Operating Documentation (Which
is used by various documentation teams within BSO VIPT Department).
• Created a Documentation Wiki for the BSO VIPT Customer Documentation
team.
Siemens Information Systems Ltd., Bangalore, India
June 2008 – May 2009.
Worked as a Senior Systems Engineer (Documentation Team) for Automation and
Drives, an esteemed department in Siemens that offers a wide range of software
products for industrial automation.
PROJECTS:
• SINEMA Server – Basic: In this project, I was responsible for preparing an
installation and configuration manual for a network management software
application called SINEMA Server.
• SIMATIC Automation Designer: In this project, I was responsible for writing
and editing the user manual for a product called SIMATIC Automation Designer. I
was also responsible for helping the development team in providing suitable
system messages such as, info logs, warning and error messages for Automation
Designer.
Systems Advisers Software Services PVT. LTD., Bangalore, India
April 2006 – March 2008.
At Systems Advisers Software Services PVT. LTD., I was responsible for writing,
reviewing and editing various types of user help documents for Microsoft Dynamics
AX localization applications. The types of documents include: whitepapers, user
manual, training manual, syllabus for training manual, instructor notes, and online
help. In addition, I was also responsible for testing the user interface elements of the
localized applications.
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CLabS, Mysore, India
September 1, 2005 – January 30, 2006.
Worked as Event Coordinator for CLabS, Mysore, a hardware and network
administration service providers. The company also offers software services for
banking sector. During this tenure, I was responsible for coordinating the service
related activities of the company and documenting the service process.
Internship
Bharath Earth Movers Limited, Bangalore, India
July 1, 2005 – August 30, 2005
As a Public Relation (PR) Trainee, worked on various PR activities such as, media
relations, writing press releases, event coordination and documentation of industry
related articles published through various newspapers and magazines.
EDUCATION QUALIFICATION
Post Graduate Diploma in Human Resources Management
Jul 2004 – Sept 2005
Karnataka State Open University, India
Masters in Mass Communication & Journalism
Jul 2003 – Jun 2005
University of Mysore, India
Bachelor in Science (Physics, Mathematics and Computer science)
Jun 2000 – May 2003
NIE College of Science, University of Mysore, India
CERTIFICATIONS AND PROFESSIONAL AFFILIATION
• Successfully completed PLM Process Certification Exam at Siemens Information
Systems Ltd.
• Successfully completed technical writing course at Technopoint, Bangalore, a
premier institute in Technical Writing training.
• At Systems Advisers Software Services PVT. LTD, I was awarded twice as an
Excellent Performer for my excellent and consistent performance, and
resourcefulness.
PROJECTS
Post Graduate Term Projects, seminars and Presentations
As a student Editor, I have brought an edition of Manasagangothri, a practice news
journal and Cine Gangothri, a film supplement, and a model film magazine.
PERSONAL DETAILS
• Father’s Name : Late Ramesh. S
• Sex : Male
• Date of Birth : July 07, 1979
• Nationality : Indian
• Marital status : Single
• Language known : Kannada, Hindi and English
• Permanent address: # 408, 4th Main, 16th Cross,
Vishweshwara Nagar, Mysore
Karnataka State, India
Zip code- 570 008
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