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Taj Management Training Program 2005-06
Manjit Manohar
“If there is a heaven on earth it is
here… here… And here…”
says description on the wall.
BASIC OPERATING PROCEDURE –
HAVELI KITCHEN
BY-
Manjit Manohar
Dinesh Dadlani
Taj Management Training Program 2005-06
Manjit Manohar
INTRODUCTION
• Located at the lower lobby level of prestigious TAJ
MAHAL HOTEL, New Delhi.
• Haveli began operations on January 1, 1979.
• Created by none other than the celebrated artists Anjolie
Ela Menon and I Ghani, the beautiful artwork remains to
this day one of the USP’s of Haveli.
• Offers northwest frontier, north indian and hyderabadi
cuisine.
• Carries the Indian tradition of appreciation of all forms of
Art forward in the form of live Indian classical dance in
the evening from 8:00 to 9:30 p.m
Taj Management Training Program 2005-06
Manjit Manohar
Entertainment
• Rolly – Kathak
Dancer
• Michael – Fusion
Indian Dance
• Mr. Naval Singh –
Pianist
• Cost Incurred – Rs.
50,000
Taj Management Training Program 2005-06
Manjit Manohar
Taj Management Training Program 2005-06
Manjit Manohar
Taj Management Training Program 2005-06
Manjit Manohar
Hierarchy of Haveli Kitchen
Chef Rakesh Kant
Haleem Surender Kumar Shahnawaz Rais Ahmed
Chef Irshad Qureshi
Sanjay Kumar Devender
Manish Manish Rajender Kumar Shyam Thakur
Taj Management Training Program 2005-06
Manjit Manohar
Chef Rakesh Kant, Chef Raiz Ahmed Qureshi, Chef Rajender, Chef Shanawaz, Chef Deepander,
Chef Manish, Chef Sanjay Kumar, Kitchen Steward, Chef Surender Kumar (from right to left)
Taj Management Training Program 2005-06
Manjit Manohar
KITCHEN LAYOUT1. Pot Wash Sink
2. Sanitizing Tank
3. Pot Rack
4. Dry Store
5. Work Table
6. Hand Wash Sink
7. Walk in cooler
8. Microwave Oven
9. Traulsen Reach In
10. Ice Cream Deep Freezer
11. Work Table
12. Juice Machine
13. Work Table
14. Cold Bain Marie
15. Work Table With Shelves
16. Chefs Cabin
17. Drinking Water Tap With Sink
18. Ice Cube Machine
19. Dish Rack
20. Wiping Table
21. Dish Wash Machine
22. Work Table With Sink
23. Soiled Dish Landing Table
24. Glass Rack
25. Aerated Beverage Dispenser
26. Table Top With Cooler
27. Manager’s Cabin
28. Pick-up Counter With Hot Bain Marie
29. Pick-up Counter With Work Table
30. Restaurant Store
31. Working table
32. Low Pressure Gas Range
33. High Pressure Gas Range
34. Gas Range With Oven
35. Pick Up Counter
36. Tandoor
37. Table Top Refrigerator
38. Work Table With Sink
39. Roomali Tawa
40. Work Table
41. Flour Bins & Mincer
1
2
3 4
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HAVELI KITCHEN (1707 SQ FT )
41
TANDOOR
SECTION
CURRY SECTION
PANTRY
RESTAURANT
DISH WASH
POT WASH
ENTRANCE
Taj Management Training Program 2005-06
Manjit Manohar
SECTIONS
• Pantry- It is responsible for dishing out
orders of salads, fresh juices, ice
creams, and other Indian desserts.
• Curry - This section is responsible for dishing
out all curry orders, pulavs and biryanis
on the menu.
• Tandoor - This section is responsible for
dishing out all kebabs and
breads on the menu
Taj Management Training Program 2005-06
Manjit Manohar
Work Process
• Checking the mise-en-place
• Indenting
• Receiving the indent items & storing
• Receiving orders
• Preparing the food
• Delivering orders
Taj Management Training Program 2005-06
Manjit Manohar
FOOD COST REPORT (AUGUST)
• Sales : INR 19,27,959
• Beverage Foods : 6,742
• Dairy : 74,555
• Dry Fruits : 3,545
• Fish and Seafood : 57,552
• Fruits : 10,074
• Grains and Pulses : 22,467
• Meat : 69,084
• Oil and Ghee : 14,158
• Processed Foods : 35,774
• Poultry : 36,004
• Masalas : 10,296
• Sugar and Sweeteners: 1,344
• Sweets and Snacks: 21,619
• Vegetables : 38,464
• TOTAL ISSUES : 4,01,678
• Add Transfer Inns
• Bakery & Main Kitchen : 8,850
• TOTAL : 8,850
• Less Transfer Outs
• Complimentary Meals : 22,932
• Machaan : 10,470
• TOTAL : 33,402
• NET COST (HAVELI KITCHEN):
3,77,126
• FOOD COST PERCENTAGE:
19.56%
• BUDGETED FOOD COST: 20.90%
FOOD REVENUE AND FOOD COST
PERCENTAGE
FOOD
COST
19.56%
TOTAL
FOOD
REVENUE
80.47%
Taj Management Training Program 2005-06
Manjit Manohar
Inter-Departmental Co-ordination
• Receiving
• Purchase
• Stores
• Engineering and maintenance
• Stewarding
• House keeping and laundry
• Training
• F and B service – Restaurant and its staff
Taj Management Training Program 2005-06
Manjit Manohar
HACCP
 For maintaining the highest possible hygienic
standards so as to dazzle and delight our guests
with the highest quality products, food and
beverage experience and safe hygienic food
– Weekly cleaning Schedule
– Best Practices
– Personal Hygiene and Grooming
– Sanitizing Procedures
– Records and Documents
Taj Management Training Program 2005-06
Manjit Manohar
HACCP
Taj Management Training Program 2005-06
Manjit Manohar
Standard Operating Procedure
• Non-vegetarian curry
• Vegetarian curry
• Non-vegetarian tandoori kebabs
• Vegetarian tandoori kebabs
• Non-vegetarian griddle kebabs
• Vegetarian griddle kebabs
• Breads
Taj Management Training Program 2005-06
Manjit Manohar
Tray set ups
Taj Management Training Program 2005-06
Manjit Manohar
Tray Set ups
Taj Management Training Program 2005-06
Manjit Manohar
Critique
• 100% adherence to standard recipes
• No over stocking of ingredients
• FIFO followed in parallel with date, day and time tagging of all the processed products
• HACCP policies are strictly followed by the staff
• Daily briefing of the staff is done for generation of food related awareness and
implementation of better and efficient product and processes
• Stacking of utensil rack is not proper as there is a danger of them slipping over
• Tools and equipment required for daily operation are not available.
For example: Tin opener, Dough kneader, Poly carbonate boxes, Range for
phulka’s, Kimberly Rack in the tandoor section
• Kebabs should not be kept half done
• Tandoor section needs complete renovation
• Promote other packages apart from thali
• Pantry section requires hand gloves to be kept at all times
• Hot foods not kept in hot bain marie during the lunch operation
• Sheeks for vegetarian and non-vegetarian kebabs should be kept separately
Taj Management Training Program 2005-06
Manjit Manohar
THANK YOU

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Basic operating procedure – haveli kitchen

  • 1. Taj Management Training Program 2005-06 Manjit Manohar “If there is a heaven on earth it is here… here… And here…” says description on the wall.
  • 2. BASIC OPERATING PROCEDURE – HAVELI KITCHEN BY- Manjit Manohar Dinesh Dadlani
  • 3. Taj Management Training Program 2005-06 Manjit Manohar INTRODUCTION • Located at the lower lobby level of prestigious TAJ MAHAL HOTEL, New Delhi. • Haveli began operations on January 1, 1979. • Created by none other than the celebrated artists Anjolie Ela Menon and I Ghani, the beautiful artwork remains to this day one of the USP’s of Haveli. • Offers northwest frontier, north indian and hyderabadi cuisine. • Carries the Indian tradition of appreciation of all forms of Art forward in the form of live Indian classical dance in the evening from 8:00 to 9:30 p.m
  • 4. Taj Management Training Program 2005-06 Manjit Manohar Entertainment • Rolly – Kathak Dancer • Michael – Fusion Indian Dance • Mr. Naval Singh – Pianist • Cost Incurred – Rs. 50,000
  • 5. Taj Management Training Program 2005-06 Manjit Manohar
  • 6. Taj Management Training Program 2005-06 Manjit Manohar
  • 7. Taj Management Training Program 2005-06 Manjit Manohar Hierarchy of Haveli Kitchen Chef Rakesh Kant Haleem Surender Kumar Shahnawaz Rais Ahmed Chef Irshad Qureshi Sanjay Kumar Devender Manish Manish Rajender Kumar Shyam Thakur
  • 8. Taj Management Training Program 2005-06 Manjit Manohar Chef Rakesh Kant, Chef Raiz Ahmed Qureshi, Chef Rajender, Chef Shanawaz, Chef Deepander, Chef Manish, Chef Sanjay Kumar, Kitchen Steward, Chef Surender Kumar (from right to left)
  • 9. Taj Management Training Program 2005-06 Manjit Manohar KITCHEN LAYOUT1. Pot Wash Sink 2. Sanitizing Tank 3. Pot Rack 4. Dry Store 5. Work Table 6. Hand Wash Sink 7. Walk in cooler 8. Microwave Oven 9. Traulsen Reach In 10. Ice Cream Deep Freezer 11. Work Table 12. Juice Machine 13. Work Table 14. Cold Bain Marie 15. Work Table With Shelves 16. Chefs Cabin 17. Drinking Water Tap With Sink 18. Ice Cube Machine 19. Dish Rack 20. Wiping Table 21. Dish Wash Machine 22. Work Table With Sink 23. Soiled Dish Landing Table 24. Glass Rack 25. Aerated Beverage Dispenser 26. Table Top With Cooler 27. Manager’s Cabin 28. Pick-up Counter With Hot Bain Marie 29. Pick-up Counter With Work Table 30. Restaurant Store 31. Working table 32. Low Pressure Gas Range 33. High Pressure Gas Range 34. Gas Range With Oven 35. Pick Up Counter 36. Tandoor 37. Table Top Refrigerator 38. Work Table With Sink 39. Roomali Tawa 40. Work Table 41. Flour Bins & Mincer 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 2829 30 31 32333435 36 37 38 39 40 HAVELI KITCHEN (1707 SQ FT ) 41 TANDOOR SECTION CURRY SECTION PANTRY RESTAURANT DISH WASH POT WASH ENTRANCE
  • 10. Taj Management Training Program 2005-06 Manjit Manohar SECTIONS • Pantry- It is responsible for dishing out orders of salads, fresh juices, ice creams, and other Indian desserts. • Curry - This section is responsible for dishing out all curry orders, pulavs and biryanis on the menu. • Tandoor - This section is responsible for dishing out all kebabs and breads on the menu
  • 11. Taj Management Training Program 2005-06 Manjit Manohar Work Process • Checking the mise-en-place • Indenting • Receiving the indent items & storing • Receiving orders • Preparing the food • Delivering orders
  • 12. Taj Management Training Program 2005-06 Manjit Manohar FOOD COST REPORT (AUGUST) • Sales : INR 19,27,959 • Beverage Foods : 6,742 • Dairy : 74,555 • Dry Fruits : 3,545 • Fish and Seafood : 57,552 • Fruits : 10,074 • Grains and Pulses : 22,467 • Meat : 69,084 • Oil and Ghee : 14,158 • Processed Foods : 35,774 • Poultry : 36,004 • Masalas : 10,296 • Sugar and Sweeteners: 1,344 • Sweets and Snacks: 21,619 • Vegetables : 38,464 • TOTAL ISSUES : 4,01,678 • Add Transfer Inns • Bakery & Main Kitchen : 8,850 • TOTAL : 8,850 • Less Transfer Outs • Complimentary Meals : 22,932 • Machaan : 10,470 • TOTAL : 33,402 • NET COST (HAVELI KITCHEN): 3,77,126 • FOOD COST PERCENTAGE: 19.56% • BUDGETED FOOD COST: 20.90% FOOD REVENUE AND FOOD COST PERCENTAGE FOOD COST 19.56% TOTAL FOOD REVENUE 80.47%
  • 13. Taj Management Training Program 2005-06 Manjit Manohar Inter-Departmental Co-ordination • Receiving • Purchase • Stores • Engineering and maintenance • Stewarding • House keeping and laundry • Training • F and B service – Restaurant and its staff
  • 14. Taj Management Training Program 2005-06 Manjit Manohar HACCP  For maintaining the highest possible hygienic standards so as to dazzle and delight our guests with the highest quality products, food and beverage experience and safe hygienic food – Weekly cleaning Schedule – Best Practices – Personal Hygiene and Grooming – Sanitizing Procedures – Records and Documents
  • 15. Taj Management Training Program 2005-06 Manjit Manohar HACCP
  • 16. Taj Management Training Program 2005-06 Manjit Manohar Standard Operating Procedure • Non-vegetarian curry • Vegetarian curry • Non-vegetarian tandoori kebabs • Vegetarian tandoori kebabs • Non-vegetarian griddle kebabs • Vegetarian griddle kebabs • Breads
  • 17. Taj Management Training Program 2005-06 Manjit Manohar Tray set ups
  • 18. Taj Management Training Program 2005-06 Manjit Manohar Tray Set ups
  • 19. Taj Management Training Program 2005-06 Manjit Manohar Critique • 100% adherence to standard recipes • No over stocking of ingredients • FIFO followed in parallel with date, day and time tagging of all the processed products • HACCP policies are strictly followed by the staff • Daily briefing of the staff is done for generation of food related awareness and implementation of better and efficient product and processes • Stacking of utensil rack is not proper as there is a danger of them slipping over • Tools and equipment required for daily operation are not available. For example: Tin opener, Dough kneader, Poly carbonate boxes, Range for phulka’s, Kimberly Rack in the tandoor section • Kebabs should not be kept half done • Tandoor section needs complete renovation • Promote other packages apart from thali • Pantry section requires hand gloves to be kept at all times • Hot foods not kept in hot bain marie during the lunch operation • Sheeks for vegetarian and non-vegetarian kebabs should be kept separately
  • 20. Taj Management Training Program 2005-06 Manjit Manohar THANK YOU