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CURRICULUM VITAE
Susan Hecht Maggio
5921 Ivy League Dr.
Catonsville, MD 21228
410-916-4923
EDUCATION
Masters in Science Information Systems 2009-2011
Johns Hopkins University
Bachelor of Science Information Systems Business Management 1998-2002
Johns Hopkins University
PROFESSIONAL EXPERIENCE
Interim Computer Science Department Chair 2014-present
Community College of Baltimore County Provided leadership, supervision, and daily
administrative and operational oversight of the CSIT Department on two campuses
consisting 8 full-time faculty members, 15 adjunct faculty members, 1 professional
staff member and 3 student lab aides.
Oversaw Information Technology and Computer Science program redesigns to comply
with updated Maryland Higher Education Communion (MHEC) requirements.
Provided high quality instruction by maintaining expertise in the discipline through
further education, scholarly or applied work, participation in professional organizations
and/or other professional development activities.
Improved student learning by keeping current with instructional technology, advances in
pedagogy and methods of delivering instruction and employing appropriate systems and
applications.
Developed and improved course outlines; syllabi and materials for each course taught.
Revises degree requirements, and developed new Certificate and Degree options.
Met routinely with students to adjudicate grievances, remediate performance/behavior,
advice and counsel.
Ensured that Student Support services complement the classroom experience by
working with personnel in such areas as learning resources, student services,
bookstore, and the press to provide materials and services for students.
Participated in and contributed to councils, committees, and other activities of value to
the college.
Assisted in planning and implementing staff development programs.
Provided recommendations for the development of unit objectives. Contributed to
strategic planning for Department, SAIT, and the College.
CSIT Coordinator 2012-2014

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Community College of Baltimore County
Provided supervision and daily administrative and operational oversight in the CSIT
Department on two campuses consisting 15 adjunct faculty members, 1 professional
staff member and 3 student lab aides.
 Evaluated all PT employees of the Department through classroom observations
and/or periodic and annual evaluations specific to employment classification.
 Assisted in making faculty assignments to on-and off-campus classes.
 Monitored the conduct of instruction. Participated in recruiting, hiring, mentoring and
evaluating adjunct faculty and staff.
 Managed and track/document faculty assignments.
 Fostered a positive work environment, promoting collegiality within the department,
school, and college.
 Mentored and coach faculty, coordinators and staff.
 Facilitated conflict resolution within the department.
Temporary CSIT Full-time Faculty 2008 - 2012
Community College of Baltimore County
Essex Campus
Taught general education requirement courses on Computer Concepts and Microsoft Office
Applications and Diversity in a Technical Society.
Adjunct CSIT Faculty 2007 -2008
Community College of Baltimore County
Catonsville and Essex Campuses
Taught general education requirement course on Computer Concepts and Microsoft Office
Applications.
Computer Science Department Chair 2001-2006
The Cardinal Gibbons School
Baltimore, Maryland
 Created, developed and implemented department curriculum to incorporate life skills
for all students.
 Increased department courses by 400%
 Established and purchased instructional materials to support developing technology
trends
 Analyzed student requirements for emerging workforce inclinations
 Instituted web-based assessments for all grade levels
 Administrated and maintained hardware and software for computer labs
 Developed, designed, and co-wrote instructor evaluation assessments
 Managed and evaluated performances of department personnel
 Oversaw department budget, ordered supplies, and increased department resources
 Initiated, designed, and implemented adult education courses and middle school
technology summer camp
 Participated in academic council and initialed new practices among Administration,
instructors and students

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 Appointed, attended an rendered resolutions for Student Discipline Board
 Designed and implemented new teacher memtor5ing program to incorporate
cooperative and interactive student learning, classroom management and student
assessments
 Administrated Senior Class fundraising, events and activities
Presentations and Workshops
Workshop and Learning Community- ‘Micromessaging to Reach and Teach Every Student’
and CCBC’s STEM Professional Learning Community, January to December 2012 and
September 2013 to May 2014.
Presenter- ‘Equity in the Classroom’ League of Innovation, Atlanta Georgia, October 2013.
Presenter- NAPE in Washington, DC Panel Discussion with STEM faculty,
‘Micromessaging: An Application in the Community College Classroom’ April 2013.
Workshop- Attended a week conference at George Mason University on Crime and Digital
Training, August 2013.