1. Susan M. Marden
911 E. 4th
Street | Royal Oak, MI 48067 | (248) 249-4124 | mer772@yahoo.com
Career Summary
♦ Adept at Microsoft Office Suite: Word, Excel, PowerPoint, Publisher and Outlook
♦ Excellent written and interpersonal communication skills: all staff email announcements,
conference letters and executive correspondence
♦ Emphasis in supporting high-level executives in fast paced environments
♦ Specialty in catering and event planning: Sommelier certified
Professional Experience
Office Manager/Executive Assistant, vRide Inc., September 2012-Present
♦ Executive C-Suite support: coordinate travel, meeting, calendar management and other
personal requests for the CEO, COO and VP of Sales. Plan all complex travel arrangements
including: Air travel, ground transportation and accommodations.
♦ Project Lead/Co-Organizer on special projects: all hands staff conferences,
planning/logistics, leadership/board meetings, staff parties/events and office renovations.
♦ Implemented new company-wide programs for the following: Office Supplies, Shipping,
Mailing and Recycling.
♦ Responsible for office supplies-ordering and printer management.
♦ Liaison between field offices and departments; resource for staff.
♦ Marketing coordination and fulfillment.
♦ Prepare expense reports and reconciles monthly credit card statements.
♦ Purchase Order Management which includes the review, approval and processing for all
employees.
♦ Create and execute all staff inter-department communications.
♦ Facilities management for the entire office of 45 employees including; repairs, cleaning,
service and vendor relations.
Executive/Personal Assistant, April 2012-September 2012
Vesco Oil Corporation, Southfield, Michigan
♦ Successfully maintained calendar management, scheduled meetings and travel, expense
reimbursement, communication support and other special projects as required. Calendar and
email management: Ensured appropriate time management (scheduled prep time for
important meetings and email responses, etc.).
♦ Ran errands both business and personal; errands included dry cleaners, washing car, etc.

2. Susan Marden page 2
♦ Performed general clerical duties to include but not limed to: photocopying, faxing, mailing,
and filing.
♦ Maintained hard copy and electronic filing system.
♦ Scouted and compared products needed prior to placement of purchase.
Corporate Receptionist, September 2009-May 2011(Lay Off)
Wildman, Harrold, Allen & Dixon LLP, Chicago, Illinois
♦ Answered a switchboard telephone system that entails fielding calls and customer service.
♦ Greeted and directed the reception area, scheduled conference rooms, sorted-allocated mail
and packages.
♦ Various office projects including: financial data entry into Excel and Legal-AD Summation,
filing, sorting, numbering, and typing.
Administrative Assistant, February 2009-July 2009 (Temporary)
Chubb Insurance through Today’s Staffing, Troy, Michigan
♦ Oversaw client billing.
♦ Maintained, submitted and data entry of all workman compensation claims.
♦ Managed accounts payable of all workman compensation claims.
Receptionist/Administrative Assistant, September 2007-January 2008 (Temporary)
Metcalfe Street Chiropractic & Wellness Center through Creative Niche Placement Agency,
Ottawa, Ontario
♦ Answered multi-line telephone system.
♦ Greeted and directed visitors to the appropriate office personnel.
♦ Scheduled clients and maintained database.
♦ Oversaw company financials ap, ar and payroll.
Senior Assistant Manager/ Inventory Assistant, March 2005-July 2006
Lululemon Athletica, Ottawa-Rideau Ctr., Montreal-Greene Ave, Quebec
♦ Ensured extraordinary customer service, organizational and time management skills.
♦ Administered effective hiring, training and placement strategies of candidates to ensure
successful operations.
♦ Scheduled all shifts for employees to meet store operation requirements.
♦ Conducted sourcing of vendors, contract negotiation, purchasing, correspondence, and
general consulting project management contracts.
Computer Skills
Microsoft Office Suite 2007, UPS Online, Fedex Online, Fleetwave, Concur, Salesforce, Internet
Savvy, Dictaphone, Smartphones, Google docs and Gmail.
Education
♦ Sommelier Certification, Algonquin College, (Ottawa, Ontario)
♦ Physical Therapy Clinic, Delta College, (Saginaw, Michigan)

3. ♦ General Studies, Kirkland College, (Roscommon, Michigan)