Healthcare facilities need to be able to effectively and efficiently alert practitioners and employees to urgent time sensitive news and big announcements โ anytime, anywhere, and on any device. Cloud Messaging from TCS offers a tremendous opportunity for revenue savings and generation with a low cost, easy-to-deploy solution.
4. Overview - Cloud Messaging Center
โข CMC is a cloud based web portal that allows healthcare
facilities to send and receive messages or data.
โข Itโs used to send large volumes of messages to phones, pagers,
vehicles, and machines from a tablet, computer, or mobile
phone.
โข Because it is in the Cloud, it provides OpEx efficiencies, while
assuring scalability and extensibility.
โข Messages can be geo-targeted for alerts and notifications
โข Messages can be secured, even encrypted to meet industry
standards.
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5. Diagram - Cloud Messaging Center
With the push of a button, send bulk messages to a large group.
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6. Differentiators - Cloud Messaging Center
โข Greater system protocol interfaces
โข Lower implementation costs
โข Comprehensive solution
โข Proven โ TCS processes nearly 1 trillion text messages
each year
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7. Features - Cloud Messaging Center
โข One-to-many communication
โ
โ
Unlimited messages
Nearly unlimited group sizes
โข Supports multiple protocols
โ
โ
WCTP โ Wireless devices
โ
SNPP โ Paging from the internet
โ
HTTP โ Networking protocol
โ
SMTP โ email
โ
TAP โ Alphanumeric paging
โ
โข
โข
โข
โข
SMPP- Secure messages with acknowledgments
XML โ Data from website
CTIA short code support
Long code support
M2M protocol support
SaaS solution
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8. Benefits โ Cloud Messaging Center
โข Bi-directional messaging
โข Intuitive user interface
โข OpEx efficient
โข Device agnostic
โข 24/7/365 support
โข Easy integration
โข Manage, monitor and report
โข Flexible for different use cases.
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9. Compliance โ Cloud Messaging Center
โข FERPA for Education
โข HIPAA for Medical
โข HITECH for Medical
โข HITRUST for Medical
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11. Why do we need CMC?
CMC offers a tremendous opportunity for revenue savings and
generation with a low cost, easy-to-deploy solution.
Clients now expect customized, secure, and convenient digital
communications via the channel and device of their choice โ
email sometimes, mobile text at others.
โข
Provide appointment reminders to minimize no-shows.
โข
Send notices and alerts to your licensed providers via text, email or pager.
โข
Send news bulletins or announcements to your cliental.
โข
Support promotional messaging and advertising opportunities to enhance
revenue generation.
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12. Mobility Trends & Market Drivers
โข Provider-specific studies from Johns Hopkins
and the University of Rochester show a 30%
decrease on patient no-shows when
reminders are sent.
โข Healthcare facilities need to be able to
effectively and efficiently alert practitioners
and employees to urgent time sensitive news
and big announcements โ anytime,
anywhere, and on any device.
By the Numbers
1.2 Billion
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13. Why do we need CMC?
Right Message
โข
Control who receives which message,
making sure the right message gets to the
right person.
โข
Real time messages to those in the right
location can improve customer satisfaction.
โข
Geo-targeted emergency alerts can protect
lives.
โข
One message capable of being sent to many
devices at once, because time is money.
Right Person
Right Time
Right Location
Right Device
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15. Why choose TCS for CMC?
No. 1 provider of messaging in the U.S. (handling approx. 1 trillion
text messages each year) and No. 3 in the world
Leader in support of DoDโs cyber warfare mission
Why TCS?
Only TL 9000 certified NOC for non-carrier cellular and VoIP
services
Itโs What We
Do!
No. 2 provider of LBS infrastructure in the world, processing over
4 billion location transactions per month
Global market leader for precise LBS solutions
(Berg Insight , Oct. 2011)
More than a decade of experience in navigation and telematics,
with a complete turn-key solution including mapping and voiceguided navigation
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16. Contact us to learn more!
CLOUD MESSAGING CENTER
Rick Ruth
410-280-1004
rruth@telecomsys.com
www.cloudmessagingcenter.com
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