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PAETEC:  America’s Premier Alternative  to Incumbent Local Carriers Tracey Gaffney Account Consultant
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Financial Highlights ,[object Object],[object Object],[object Object],[object Object],*  Adjusted EBITDA Less CAPEX
Company Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Data Center – Conshohocken, PA   88 Voice Switches 34 Soft Switches 124 Backbone Routers 3 Network Operations Centers  6 Class-A Data Centers 20,077 Route Miles of Fiber
PAETEC’s Network
Industry Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Corporate Values ,[object Object],[object Object],[object Object],[object Object]
Caring Culture
Community Connections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Open Communication Customer Advisory Board Meeting
We Listen to Our Customers ,[object Object],[object Object],[object Object],[object Object],Customer Advisory Board Program   Regional forums with over 950 active members for knowledge sharing and relationship building between PAETEC and our customers “ I have been a CAB member for  the past three years and value the program completely.  The LEGO Group truly benefits from the products, services, and actions that result from CABs.”  Joanne Zanetti LEGO Systems, Inc.
Unmatched Service
Industry-Leading Customer Satisfaction ,[object Object],[object Object],Non-PAETEC company (consumer) data was gathered from the “Satmetrix 2009 Net Promoter Industry Report: Telecommunications – Local & Long Distance” PAETEC data was gathered from Sparks Research 0 PAETEC 18.8 -15 AT&T Telecom NPS Benchmarks -18 Verizon -34 Qwest
Unmatched Customer Care ,[object Object],[object Object],[object Object],Network Operations Center – Charlotte, NC   Network Operations Center – Rochester, NY Network Operations Center – Cedar Rapids, IA
Personalized Solutions
Industry Focus Commonwealth of Massachusetts Miami Dade County  State of New York State of South Carolina Government  Bank of America Citigroup HSBC Bank Wachovia Securities   Financial Services   American Breast Cancer Foundation Dartmouth Hitchcock Medical Center Lifespan MedStar Health Healthcare   Hyatt Starwood Hotels  & Resorts Tempus Resorts The Palms South  Beach Hotel Hospitality  Boston University Cornell University Georgetown University Stanford University Higher Education
Product Matrix Core Products Value-Added Services Data Equipment Applications Data Center Voice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PAETEC Solutions Core Products Value-Added Services Data Equipment Applications Data Center Voice Communications ,[object Object],[object Object],[object Object],Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managed Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Financing ,[object Object],[object Object],[object Object],Business Continuity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Solutions
The PAETEC Difference ,[object Object],[object Object],[object Object],[object Object],[object Object]
 

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2010 PAETEC Communications Overview

  • 1. PAETEC: America’s Premier Alternative to Incumbent Local Carriers Tracey Gaffney Account Consultant
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.
  • 9.
  • 11.
  • 12. Open Communication Customer Advisory Board Meeting
  • 13.
  • 15.
  • 16.
  • 18. Industry Focus Commonwealth of Massachusetts Miami Dade County State of New York State of South Carolina Government Bank of America Citigroup HSBC Bank Wachovia Securities Financial Services American Breast Cancer Foundation Dartmouth Hitchcock Medical Center Lifespan MedStar Health Healthcare Hyatt Starwood Hotels & Resorts Tempus Resorts The Palms South Beach Hotel Hospitality Boston University Cornell University Georgetown University Stanford University Higher Education
  • 19.
  • 20.
  • 21.
  • 22.  

Editor's Notes

  1. PAETEC has a national network with 82 of the top 100 Metropolitan Statistical Areas in 2008