CocaCola show

presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016
+92 313 860 7090 pakscout@yahoo.com
1

HUMAN RESOURCES AT COCA COLA Assignment 1
MBA Aviation PAF KIET
Instructor Ms. Huma Shiraz
PRESENTATION BY
61169 KHAN K. SHAMSHAD
13 June 2016
+92 313 860 7090
pakscout@yahoo.com

Human Resource Management at Coca Cola
Coca-Cola Company (NYSE: KO) is a beverage retailer, manufacturer and marketer of non-
alcoholic beverage concentrates and syrups. The company is best known for its flagship product
Coca-Cola, invented by pharmacist John Stith Pemberton in 1886. The Coca-Cola formula and
brand was bought in 1889 by Asa Candler who incorporated The Coca-Cola Company in 1892.
Besides its namesake Coca-Cola beverage, Coca-Cola currently offers more than 500 brands in
over 200 countries or territories and serves 1.6 billion servings each day.[5]
The company operates a franchised distribution system dating from 1889 where The Coca-Cola
Company only produces syrup concentrate which is then sold to various bottlers throughout
the world who hold an exclusive territory. The Coca-Cola Company owns its anchor bottler in
North America, Coca-Cola Refreshments.
INTRODUCTION
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HUMAN RESOURCES AT COCA COLA
Organisation structure
+92 313 860 7090 pakscout@yahoo.com 46/11/2016
The Coca-Cola
Company is
headquartered in
Atlanta, Georgia. Its
stock is listed on
the NYSE and is
part of DJIA, S&P
500 Index, the
Russell 1000 Index
and the Russell
1000 Growth Stock
Index. Its current
chairman and CEO
is Muhtar Kent.

•The Coca-Cola Company is a
place where you can make a
positive mark on the world.
•through our sustainability
initiatives, human rights work
• the ripple economic impact
each person creates by simply
doing their job well, there are
endless opportunities to build
shareholder value and make
an impactful contribution to
many communities.
HR POLICIES AT COCA COLA
Organisation structure – team work
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The Coca-Cola Company is a place where you can make a positive mark on the world. Whether through our sustainability initiatives, human rights w
The Coca-Cola Company is a place where you can make a positive mark on the world. Whether through our sustainability initiatives, human right

Ability to Grow: it's about us... together, we will
bring out the best in ourselves and our Company.
A career at The Coca-Cola Company is truly a one-
of-a-kind experience. It's more than working for the
global beverage leader; it's an opportunity to be a
part of something that impacts the world.
Every person has the opportunity to create a long
and successful career with The Coca-Cola Company.
With operations in over +200 countries, and full
catalogue of development programs, the growth
opportunities with this Company are boundless.
Human Resource Management within Coca Cola

• Human Resource Management is an essential part for any organization.
• It is people, not technology who create the company.
• it is impossible to create certain policies or procedures applicable in all divisions
of the company, cultural and political differences need to be taken into account.
•Therefore, the focus will be on four tasks and duties of HRM
- performance management - compensation
- career development - succession planning
based on the United States procedures.
Human Resource Management within Coca Cola

•Coca Cola runs its business campaigns all across the world.
•It deals with different types of products such as soft drinks, bottled water, tea,
sport juices, etc. Coca-Cola has a franchising model for the production and
distribution purposes.
•Only the syrup concentrate are manufactured by the company which is sold to the
bottlers who are its franchisers (Coca-Cola Bottling, 2008).
•It is important on the part of management to synergise the HR and technology.
•The organising function focuses on division, coordination, and control of tasks and
flow of information within the organization. Moreover, managers distribute
responsibility and authority to job holders
Organising the HRM functions

• Coca Cola Company focuses on the acquisition and retention of highly skilled
and knowledgeable employees so that it can maintain its top position in the
market.
• Treating these resources as ASSETS. It provides an environment through
conditions of employment and procedures that enables all employees to
develop a sense of unity with the enterprise and to carry out their duties in the
most willing and effective manner.
• It ensures security of employment to the workers so that they may not be
distracted by the uncertainties of their future. These objectives, strategies,
policies, and programs are pre-specified by the company, which guides the
management and unions in taking decisions. Also they are in accordance with
the organization’s mission, objectives, strategies, policies and its and internal
external environments.
Focus on vital areas

• Job analysis and designing includes job description and job specification
Job description: a list of job duties, responsibilities, reporting elationship,
working conditions, and supervisory responsibilities
Job specification: a list of a job’s human requirements requisites like
education, skills, personality, Attitude, mind-set etc
HR department thru job description and job analysis do data mining for the
information about employees work activities, human behaviour, performance
standard, job context and human requirements and also other information
related to this conduct, which helps them improve Recruiting, selection,
compensation, performance appraisal, training, and employee’s relationship.
Key areas of focus

• The process of deciding what positions the firm will have to fill, and how to
fill them.
• Coca cola HRM is involved in company strategic planning and they also
undertake sufficient planning for hiring new employees in the future and to
cater for attrition.
• They forecast expected employees needs in the organization, along with
forecast on the new trends in technology affecting productivity.
Planning & Forecasting

Job description and job analysis in which they obtain
information about:
Employees work activities
Human behavior
Performance standard
Job context
Human requirements
Job analysis and designing
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• Recruitment process is well established first choice is from within existing
employees followed by mining the skill inventory, if still no success then the
Recruitment Vendors are approached or give ads on company website, in
news papers, for specialists institutions may be reached.
Internal recruitment External recruitment
• Candidates apply online or with required documents and C V within a
normally given period of 15 days . Selection process starts on the 16th day
and HR short lists candidates who are processed thru a combination of any
of the following tools :
- Interview - Group exercises - Presentations
- Psychometric tests - Role plays/Situational Exercises
• and sends to Selection board comprising of Heads from User , HR, Finance
Divisions and final short list of best 3 is approved and issued with Contract
Recruitment & Selection process

• During induction the employees go through following:
- Orientation training
- Conversion Training for Technology
- On Job Training
- Training / performance evaluation
- Retraining if deemed essential
Induction and Training

• Having successfully completed the induction stage normally of 3- 6
months a interim Performance appraisal is done after which MBO
discussed and at Coca cola performance appraisal is the done
quarterly and Annually. The performance appraisal process contains
three steps;
- Define the job
- Appraise the performance
- feedback
Retention and performance appraisal

MOTIVATION FOR EMPLOYEES
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• Coca-Cola is providing smart wages to its employees , are competitive and
really satisfactory . With wages lot of facilities and amenities are provided
according to the policy. Structure of wages can be described as:
• Blue collar workers are offered wages along with commission.
• Salesman are offered wages plus commission pursuing certain criteria.
• White collar workers draw a handsome amount salary with incentives.
Wages
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• All over the world they are involved in innovative programs that give hard-
working, knowledge-hungry students books, supplies, places to study and
scholarships.
• The Coca-Cola Company believes that education is a powerful force in
improving the quality of life and creating opportunity for people and their
families around the world.
Incentives
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Coca-cola international has different leaves structures in different
regions and countries of the world where they operate, but
standard is below:
Annual Leaves
Designation Allowed leaves
Supervisor 26 leaves per annum
Above than supervisor
26 leaves per annum
Below supervisor 24 leaves per annum
196/11/2016

•Basic salary
•Bonus
•Medical facility
•Gratuity fund
•Social security
Compensation benefits
presentation by 61169 Khan K.
Shamshad MBA Aviation PAF-KIET
12 Jun 2016 +92 313 860 7090
206/11/2016

Time Management
• 8 a.m. to 4 p.m. [ 08:00 to 16:00 Hours ]
(all departments other than technical departments),
• 4 p.m. to 12 p.m. [ 08:00 to 16:00 Hours ]
(Technical departments)
Saturdays and Sundays are off for Office Plants and allied
services operate in 3 shifts of 8 hours each
216/11/2016

• Medical Treatment provided to employees as per their
designations.
• The medical facilities are also provided to supervisors as well as
the
officers in the Company.
Medical Facilities
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Creating a system of mentoring
programs that include:
One-on-one mentoring
Group mentoring
Mentoring self-study tools.
Mentoring programs
presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313
860 7090 pakscout@yahoo.com
236/11/2016

• Coca-Cola North America and The Minute Maid Company have one-
on-one mentoring programs designed to foster professional growth
and development.
• These programs promote trusting relationships for networking,
coaching, career counseling and life lessons.
246/11/2016
Collaborations

Open door policy is the best policy for the employees
Employee relationship
presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92
313 860 7090 pakscout@yahoo.com
256/11/2016

• http://www.coca-colacompany.com/history
• http://www.coca-colacompany.com/our-company/mission-vision-values
• http://www.coca-colacompany.com/careers/why-work-at-the-coca-cola-
company
• @BizCaseStudies on Twitter
• bizcasestudies on Facebook
• http://businesscasestudies.co.uk/coca-cola-great-britain/creating-an-effective-
organisational-structure/structure-and-culture.html#ixzz4B8GZSsQI
• http://www.managementparadise.com/forums/human-resources-management-
h-r/213746-human-resource-management-coca-cola.html
Bibliography
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ANY QUESTIONS
THANK YOU
276/11/2016

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