8. eGOV: part I Monica Palmirani CIRSFID – University of Bologna Law Faculty
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14. Similar but institutionally different in the motivations.. eGovernment policy Support for the enterprises On-line public services Socio-cultural growth Growth of democracy Process Simplification Reduction of government spending
23. Whitepaper on International Collaboration on eGovernment Research (From: Joint Meeting between the EU and US Delegations at the NSF’s Fifth National Digital Government Conference dg.o 2004, eattle, May 23, 2004)
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29. Il ruolo della norma nell’e-gov Crf. Monica Palmirani, “The role of legal knowledge from e-government to e-governance”, ICAIL2003 proceeding – vedi materiali
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40. Citizen-Centricity model from gov3 http://public.gov3.net/public_pages/limited/expertise/citizen-centric_public_services/@citizen-centric_public_services.htm