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Oracle Buys Compendium
Adds Leading Content Marketing Platform to
Oracle Eloqua Marketing Cloud
October 17, 2013

1

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Oracle is currently reviewing the existing Compendium product roadmap and will be providing guidance to customers in accordance with
Oracle's standard product communication policies. Any resulting features and timing of release of such features as determined by Oracle's
review of Compendium’s product roadmap are at the sole discretion of Oracle. All product roadmap information, whether communicated by
Compendium or by Oracle, does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in
making purchasing decisions. It is intended for information purposes only, and may not be incorporated into any contract.
Cautionary Statement Regarding Forward-Looking Statements
This document contains certain forward-looking statements about Oracle and Compendium, including statements that involve risks and
uncertainties concerning Oracle’s acquisition of Compendium, anticipated customer benefits and general business outlook. When used in this
document, the words “anticipates”, “can”, “will”, “look forward to”, “expected” and similar expressions and any other statements that are not
historical facts are intended to identify those assertions as forward-looking statements. Any such statement may be influenced by a variety of
factors, many of which are beyond the control of Oracle or Compendium, that could cause actual outcomes and results to be materially different
from those projected, described, expressed or implied in this document due to a number of risks and uncertainties. Potential risks and
uncertainties include, among others, the possibility that the anticipated synergies of the combined companies may not be achieved after
closing, the combined operations may not be successfully integrated in a timely manner, if at all, general economic conditions in regions in
which either company does business, and the possibility that Oracle or Compendium may be adversely affected by other economic, business,
and/or competitive factors. Accordingly, no assurances can be given that any of the events anticipated by the forward-looking statements will
transpire or occur, or if any of them do so, what impact they will have on the results of operations or financial condition of Oracle or
Compendium.

2

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
The Announcement

• Oracle buys Compendium

• Adds leading content marketing platform to Oracle Eloqua Marketing Cloud
• The transaction has closed

• About Compendium
• Compendium’s content marketing solution helps companies plan, produce and deliver engaging content more
effectively by aligning content with customer data and profiles
• Established in 2007, Compendium is headquartered in Indianapolis, IN
• Customers include leaders across many industries, and include CVENT, Gymboree, Trane and others

• Combination creates advanced marketing platform that enables companies to effectively
deliver targeted and compelling digital content throughout the customer lifecycle
• Compendium’s data-driven approach enables companies to plan, produce, publish, and promote relevant content
and analyze its performance across their customers’ buying and ownership journey
• Oracle’s comprehensive Customer Experience solution includes the Oracle Eloqua Marketing Cloud and delivers
complete management of the customer journey through unified data, integrated business process management and
business analytics
• Oracle Eloqua Marketing Cloud with Compendium is expected to enable modern marketers to align persona-based
content to customers’ digital body language, to increase engagement, improve conversion and drive top-line revenue
and loyalty
3

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Shift to Marketing-Driven Buying Process
Creates Need for Relevant Content to Better Qualify and Engage Customers
THEN

NOW

• Customers want to self-educate through online resources before engaging with a sales representative
• Interactions and responses to digital content creates a digital body language unique to a customer’s persona and
stage in the buying cycle
• Data-driven content marketing aligns relevant content to the persona at each stage to drive top-of-funnel
engagement and identify customers in the active buying process

4

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Digital Content Creation, Management and Distribution
Has Become More Complex
Complex Coordination

Content Is Increasing

• Align message and sequence
content delivery
• 57% of B2B buying decisions
made before a sales person
gets involved*

• Persona-based content in
multiple formats throughout
the customer journey
• 80% of decision makers
prefer content articles vs.
advertisements*

Justify Investment

Channels Are Increasing
• Customers’ channel
preferences vary at each
stage of journey
• 38 million people in U.S. say
social media influences
purchase decisions*

5

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

Unique, Relevant Content is Needed for
Each Stage of the Customer Journey

• Continual measurement and
analysis of content and
channel effectiveness
• Ensure investments align with
marketing performance
• 24% of marketing budgets are
allocated to content*

* Sources Include: Corporate Executive Board: The End of Solution Sales, 2012, Content Marketing Institute, 2013,
B2B Content Marketing: 2013 Benchmarks, Budgets, and Trends – North America, Knowledge Networks, TOA Technologies.
Compendium’s Solution Automates Content Marketing
Data-Driven Approach to Optimize Planning, Production, and Delivery
Content Planning

Content Performance
Measure content and creator
effectiveness and drive
towards continual
improvement

Define the audience and
persona, develop campaign
ideas, and create the
editorial calendar

Content Publishing
Distribute content to relevant
channels directly or through
marketing automation
platforms

6

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

Content Production
Create content, match content
to persona, assign project,
manage content calendar
and workflow
Oracle Eloqua and Compendium

A Comprehensive Marketing Solution for Modern Marketing
Targeting and
Segmentation
Marketing
Marketing
Analytics &
Analytics and
Reporting
Reporting

Sell and
ServiceContent
Marketing

Loyalty
Marketing

Content
Marketing
Multi-Channel
Campaign
Management

Loyalty
Marketing

Sales
Enablement

7

Multi-Channel
Campaign
Management
Lead Nurture
and Scoring

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

• Attract prospective customers with engaging
and informative digital content
• Target prospects based on buyer stage and
profile
• Engage the buyer at the right time, with the
right content and in the right channel
• Accelerate conversion of a contact to an
opportunity
• Increase customer loyalty and adoption
through best practices
• Analyze campaign performance to improve
content and delivery
Oracle Customer Experience Cloud + Compendium
A Comprehensive Solution for the Customer Journey

In Store

Social

Contact Center

Field Service
Direct Sales

Mobile

Web

Oracle
Marketing
Eloqua
+
Compendium
Oracle Cloud
Infrastructure and
Platform Services

8

Oracle
Commerce

Oracle
Sales

Oracle
Service

Oracle
Social

Channel Sales

Foundational Tools
Oracle Mobile, Portal
and Content Tools

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

Oracle MDM, BI and
Decisioning Tools

Oracle Integration and
BPM/SOA Tools
Compendium Customer Success Story

CVENT Has 325% Growth in Sales Ready Leads With Compendium
CHALLENGE:
• To increase leads and the performance of ad units on the
CVENT blog, they needed a dramatic increase in content
• CVENT also needed a way to manage the creation,
workflow, promotion and distribution of content

COMPANY OVERVIEW:
• SaaS company that specializes in
meetings management technology
• 139,000 events and meetings managed in
2012

9

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

BENEFITS:
• With Compendium, CVENT has created over 9,000 content
elements
• Sales ready leads have grown by 325%
• Named Best Overall Corporate Blog of the Year in 2013 by
the Content Marketing Awards

* Customer Information and Logos Provided by Compendium.
Compendium Customer Success Story

Gymboree sees 40% Click Through Rate With Customized 1:1 Content
CHALLENGE:
• For Play & Music Programs, having similar stories from
parents with similar aged children in similar locations was
critical
• Gymboree needed a way to facilitate the creation,
moderation, publishing and promotion of these customer
stories
COMPANY OVERVIEW:
• A specialty retailer with clothing stores and
more than 712 Play & Music Program
centers in the US, Canada and 40 other
countries

10

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

BENEFITS:
• With Compendium, Gymboree has an automated way to
solicit stories, capture and promote them and encourage
social sharing
• Emails are customized by age, class, geography, etc. to
allow for a more personalized, 1:1 experience with emails
• Average open rate is 11% and click through rate of 40%
* Customer Information and Logos Provided by Compendium.
Oracle and Compendium
A Compelling Combination

• Oracle Eloqua and Compendium creates an advanced marketing platform that enables
companies to effectively deliver targeted and compelling digital content throughout the
customer lifecycle for an exceptional customer experience
• Oracle Eloqua Marketing Cloud helps target audiences, know buyers, and automate multi-channel
marketing campaigns
• Compendium’s content marketing platform helps plan, publish, manage and measure engaging
content across content types and channels
• Oracle Analytics and Big Data solutions to improve measurement and performance

• Together, Oracle and Compendium are expected to increase customer engagement,
drive top-line revenue and improve the return on marketing investment
• Compendium’s management team and employees are expected to join Oracle and
continue their focus facilitating excellence in marketing
For more information please visit oracle.com/compendium
11

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
12

Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

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Oracle Buys Compendium: Adds Leading Content Marketing Platform to Oracle Eloqua Marketing Cloud

  • 1. Oracle Buys Compendium Adds Leading Content Marketing Platform to Oracle Eloqua Marketing Cloud October 17, 2013 1 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 2. Oracle is currently reviewing the existing Compendium product roadmap and will be providing guidance to customers in accordance with Oracle's standard product communication policies. Any resulting features and timing of release of such features as determined by Oracle's review of Compendium’s product roadmap are at the sole discretion of Oracle. All product roadmap information, whether communicated by Compendium or by Oracle, does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. It is intended for information purposes only, and may not be incorporated into any contract. Cautionary Statement Regarding Forward-Looking Statements This document contains certain forward-looking statements about Oracle and Compendium, including statements that involve risks and uncertainties concerning Oracle’s acquisition of Compendium, anticipated customer benefits and general business outlook. When used in this document, the words “anticipates”, “can”, “will”, “look forward to”, “expected” and similar expressions and any other statements that are not historical facts are intended to identify those assertions as forward-looking statements. Any such statement may be influenced by a variety of factors, many of which are beyond the control of Oracle or Compendium, that could cause actual outcomes and results to be materially different from those projected, described, expressed or implied in this document due to a number of risks and uncertainties. Potential risks and uncertainties include, among others, the possibility that the anticipated synergies of the combined companies may not be achieved after closing, the combined operations may not be successfully integrated in a timely manner, if at all, general economic conditions in regions in which either company does business, and the possibility that Oracle or Compendium may be adversely affected by other economic, business, and/or competitive factors. Accordingly, no assurances can be given that any of the events anticipated by the forward-looking statements will transpire or occur, or if any of them do so, what impact they will have on the results of operations or financial condition of Oracle or Compendium. 2 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 3. The Announcement • Oracle buys Compendium • Adds leading content marketing platform to Oracle Eloqua Marketing Cloud • The transaction has closed • About Compendium • Compendium’s content marketing solution helps companies plan, produce and deliver engaging content more effectively by aligning content with customer data and profiles • Established in 2007, Compendium is headquartered in Indianapolis, IN • Customers include leaders across many industries, and include CVENT, Gymboree, Trane and others • Combination creates advanced marketing platform that enables companies to effectively deliver targeted and compelling digital content throughout the customer lifecycle • Compendium’s data-driven approach enables companies to plan, produce, publish, and promote relevant content and analyze its performance across their customers’ buying and ownership journey • Oracle’s comprehensive Customer Experience solution includes the Oracle Eloqua Marketing Cloud and delivers complete management of the customer journey through unified data, integrated business process management and business analytics • Oracle Eloqua Marketing Cloud with Compendium is expected to enable modern marketers to align persona-based content to customers’ digital body language, to increase engagement, improve conversion and drive top-line revenue and loyalty 3 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 4. Shift to Marketing-Driven Buying Process Creates Need for Relevant Content to Better Qualify and Engage Customers THEN NOW • Customers want to self-educate through online resources before engaging with a sales representative • Interactions and responses to digital content creates a digital body language unique to a customer’s persona and stage in the buying cycle • Data-driven content marketing aligns relevant content to the persona at each stage to drive top-of-funnel engagement and identify customers in the active buying process 4 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 5. Digital Content Creation, Management and Distribution Has Become More Complex Complex Coordination Content Is Increasing • Align message and sequence content delivery • 57% of B2B buying decisions made before a sales person gets involved* • Persona-based content in multiple formats throughout the customer journey • 80% of decision makers prefer content articles vs. advertisements* Justify Investment Channels Are Increasing • Customers’ channel preferences vary at each stage of journey • 38 million people in U.S. say social media influences purchase decisions* 5 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Unique, Relevant Content is Needed for Each Stage of the Customer Journey • Continual measurement and analysis of content and channel effectiveness • Ensure investments align with marketing performance • 24% of marketing budgets are allocated to content* * Sources Include: Corporate Executive Board: The End of Solution Sales, 2012, Content Marketing Institute, 2013, B2B Content Marketing: 2013 Benchmarks, Budgets, and Trends – North America, Knowledge Networks, TOA Technologies.
  • 6. Compendium’s Solution Automates Content Marketing Data-Driven Approach to Optimize Planning, Production, and Delivery Content Planning Content Performance Measure content and creator effectiveness and drive towards continual improvement Define the audience and persona, develop campaign ideas, and create the editorial calendar Content Publishing Distribute content to relevant channels directly or through marketing automation platforms 6 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Content Production Create content, match content to persona, assign project, manage content calendar and workflow
  • 7. Oracle Eloqua and Compendium A Comprehensive Marketing Solution for Modern Marketing Targeting and Segmentation Marketing Marketing Analytics & Analytics and Reporting Reporting Sell and ServiceContent Marketing Loyalty Marketing Content Marketing Multi-Channel Campaign Management Loyalty Marketing Sales Enablement 7 Multi-Channel Campaign Management Lead Nurture and Scoring Copyright © 2013, Oracle and/or its affiliates. All rights reserved. • Attract prospective customers with engaging and informative digital content • Target prospects based on buyer stage and profile • Engage the buyer at the right time, with the right content and in the right channel • Accelerate conversion of a contact to an opportunity • Increase customer loyalty and adoption through best practices • Analyze campaign performance to improve content and delivery
  • 8. Oracle Customer Experience Cloud + Compendium A Comprehensive Solution for the Customer Journey In Store Social Contact Center Field Service Direct Sales Mobile Web Oracle Marketing Eloqua + Compendium Oracle Cloud Infrastructure and Platform Services 8 Oracle Commerce Oracle Sales Oracle Service Oracle Social Channel Sales Foundational Tools Oracle Mobile, Portal and Content Tools Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle MDM, BI and Decisioning Tools Oracle Integration and BPM/SOA Tools
  • 9. Compendium Customer Success Story CVENT Has 325% Growth in Sales Ready Leads With Compendium CHALLENGE: • To increase leads and the performance of ad units on the CVENT blog, they needed a dramatic increase in content • CVENT also needed a way to manage the creation, workflow, promotion and distribution of content COMPANY OVERVIEW: • SaaS company that specializes in meetings management technology • 139,000 events and meetings managed in 2012 9 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. BENEFITS: • With Compendium, CVENT has created over 9,000 content elements • Sales ready leads have grown by 325% • Named Best Overall Corporate Blog of the Year in 2013 by the Content Marketing Awards * Customer Information and Logos Provided by Compendium.
  • 10. Compendium Customer Success Story Gymboree sees 40% Click Through Rate With Customized 1:1 Content CHALLENGE: • For Play & Music Programs, having similar stories from parents with similar aged children in similar locations was critical • Gymboree needed a way to facilitate the creation, moderation, publishing and promotion of these customer stories COMPANY OVERVIEW: • A specialty retailer with clothing stores and more than 712 Play & Music Program centers in the US, Canada and 40 other countries 10 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. BENEFITS: • With Compendium, Gymboree has an automated way to solicit stories, capture and promote them and encourage social sharing • Emails are customized by age, class, geography, etc. to allow for a more personalized, 1:1 experience with emails • Average open rate is 11% and click through rate of 40% * Customer Information and Logos Provided by Compendium.
  • 11. Oracle and Compendium A Compelling Combination • Oracle Eloqua and Compendium creates an advanced marketing platform that enables companies to effectively deliver targeted and compelling digital content throughout the customer lifecycle for an exceptional customer experience • Oracle Eloqua Marketing Cloud helps target audiences, know buyers, and automate multi-channel marketing campaigns • Compendium’s content marketing platform helps plan, publish, manage and measure engaging content across content types and channels • Oracle Analytics and Big Data solutions to improve measurement and performance • Together, Oracle and Compendium are expected to increase customer engagement, drive top-line revenue and improve the return on marketing investment • Compendium’s management team and employees are expected to join Oracle and continue their focus facilitating excellence in marketing For more information please visit oracle.com/compendium 11 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 12. 12 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.