Planning to bring Mobility to life in your organization? This webinar contains information about the key considerations and drivers you'll want to consider for planning your strategy. From determining the right User Experience for your different user types to how to successfully scale mobility throughout your organization. To receive a copy of the webinar ondemand complete with demonstration video, click on or copy&paste the following link: http://www.techedgegroup.com/registration/guide-to-sap-mobility-webinar

1. Confidential - Do not duplicate or distribute without written permission from Techedge
Hitchhiker's Guide to
SAP® Mobility
Ivan Femia
10th May 2017

2. About Techedge – Fact Sheet
Foundation Growth Rate (CAGR)Employees Offices
Certifications Services Clients Clients Retention
2004 30%1,500 20
EMEA, NAFTA, LATAM
1,000+ Business Solutions
IT Services 150+ ~100%

3. What we’ll cover:
3
UX Options in SAP®
Your Journey to SAP® Mobility
Demo: Build an offline app in 10 minutes

4. What is User eXperience?
4
User eXperience is how a person feels when interfacing with a
product.

5. 5
HUMAN
VALUE
Increases: User Satisfaction & Engagement
Decreases: Resistance to Change
Strengthen: Relationship (IT and Business)
Why is UX important?
MONETARY
VALUE
Increases: Productivity, Data Quality
Decreases: Training Costs
Strengthen: Errors, Change Requests

6. Users can be classified in different categories, based on the
frequency, depth and type of interaction with SAP.
Is there one UX for every user?
Several transactions are used
and most of them are used
extensively
Limited number of
Transactions used with basic
functionalities
Very few transactions are
used, mostly in display mode
SAP is the primary application
used on a daily basis
SAP is used often, to
accomplish specific tasks
SAP is used rarely, mostly for
approvals or reporting
Frequency
Depth
Type
Power/Expert User Occasional UserBasic User
Desktop Web/Mobile

7. SAP UX
for
Mobile
SAP UX Options
7
Power/Expert User
SAP Gui
SAP Screen
Personas
SAP NetWeaver
Business Client
SAP Fiori UI
Enterprise
Portal
Basic User Occasional User
Fiori for IoS
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8. Designed for the Digital Transformation
Business
Technology
People
Digitization
Simplification
Cloud Readiness
Web & open standards
Service orientation
In-memory computing
User-centered
Design-driven development
One UX for SAP solutions
Technology
SAP FIORIBusiness

9. SAP Fiori Design Principle
9
FINANCE LOGISTIC SRM CRM
Provide users just the
right tools to complete
their business.
ROLE - BASED ADAPTIVE COHERENT
Designed for the user Adapts to multiple use
cases and devices
Provides one fluid,
intuitive experience
SIMPLE DELIGHTFUL
Includes only what is
necessary
Makes an emotional
connection

10. Your Journey to SAP Mobility
10

11. Create new
business
opportunities
Improve customer
interactions
Extend, simplify &
improve existing
business
processes
Develop
innovative
business
applications
View mobility holistically across the entire organization
Define the Goals
11

12. WHO to involve
The first step for a successful Mobile strategy is to identify your
champions.
They understand your business
They have the willingness to
change
They are an internal sponsor

13. WHEN to start?
By 2020, more than 75%
of enterprises will have
adopted at least one
mobile app development
platform to accelerate
their digital business
transformation strategy,
up from approximately
33% in 2015.*
*Gartner 2017
In order to get the competitive
advantage, your strategy should
already consider mobility.

14. A CUSTOMER SUCCESS:
WHERE to start?
You have to think big but with agility.
Deliver a small set of applications that roll out rapidly and
continue to introduce new content and expand your portfolio.
Starting Point
6 mobile applications
focused in FI, AP, MM
Expansion Model
6-10 new mobile apps
every 3 months
Today
~50 mobile apps
in just 2 years

15. WHAT kind of applications do you need?
Depending on your business needs & goals:
15
NATIVE APP
Used mainly for Customer
facing applications
o Full Device Access
o Offline support
o Speed
o High Cost
o Market store
WEB APP
Useful for reporting
and/or operational and
transactional tasks
o No device access
o No Offline support
o Code portability
o Low Cost
o No Market store
HYBRID APP
Necessary when an application
needs access to other applications
(camera, barcode scanner)
Useful for plant, warehouse &
facilities users who have a mobile
job but may not always have
connection to wi-fi/data service
o Device Access with plug-ins
o Offline Support
o Code portability
o Medium Cost
o Market store

16. HOW to Design?
“Mobile first” means imagining your application first on its
smallest potential screen, moving to the largest option last.
16
• Start from necessity
• Build from there

17. HOW can you deploy your mobile strategy?
17
Different deployment scenarios are available:
SAP Cloud Platform
deployment
recommended to reduce
landscape complexity
and improve integration
with SAP cloud solutions
(Ariba, Fieldglass).
Embedded
deployment
recommended if only
one backend needs to be
connected.
Central HUB
deployment
recommended if several
SAP backends need to be
connected.

18. IT Approved!
• Drag & drop for rapid development
• ABAP based, running on SAP® GUI
Platforms ENABLING SAP® Mobility?
 Unique product on the market with offline functionality
 Based on SAP® strategy for mobile
 SAP® native programming language: Deploy and run with existing IT
resources
18

20. About Me
20
Ivan Femia
SAP Mentor & Customer Engagement Practice Manager
I have more than 10 years of experience in SAP Deployment Strategies, Architecture and
Implementation with particular focus in the areas of large-scale custom development
based on SAP HANA® and SAP Fiori®, User Experience Optimization and Mobility
Adoption.
My aim is to enable organizations to take advantage of the latest technologies to provide
concrete and immediate value to their business.
https://www.linkedin.com/in/ivanfemia/
ivan.femia@techedgegroup.com

21. Additional Resources
21
READY-TO-GO SOLUTIONS:
• Mobile Applications for Human Resources
• Mobile Applications for Procurement
CASE STUDIES:
• Vodafone – Empowering a Mobile workforce with SAP® mobile
• Sales Force Automation – A scalable, offline mobile solution available to
multinational resellers in minutes
• Colonial Group equips Facilities Management with a mobile solution that
has direct impact on customer satisfaction

22. techedgegroup.com