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The Marketing Practice
Making B2B marketing
INDISPENSABLE
TO THE BUSINESS
SCROLL
B2B marketing has an
uncomfortable truth.
SCROLL
002
B2B marketing has an
uncomfortable truth.
It’s this:
Despite all the progress in recent years, business leaders are still sceptical
of the value of B2B marketing, and are still quick to cut its budget.
SCROLL
003
Why
	 is this?And here it gets even more uncomfortable...
SCROLL
004
B2B Marketing budgets get cut because
business leaders
can’t see the return
on their investment.
SCROLL
005
B2B Marketing budgets get cut because
business leaders
can’t see the return
on their investment.
“Just 8% of CFOs
trust marketing’s
ability to spend its
budget wisely.”CEB
SCROLL
006
This isn’t just a
measurement
problem.
Though it’s not perfect,
B2B marketing has come a
long way on measurement.
SCROLL
And we’ve got
better at plenty of
other things too...
At content.
At technology.
At managing suppliers.
At managing AQLs, MQLs, SQLs, SALs,
and so on.
SCROLL
Yet despite all this progress,
the actual ROI marketing delivers,
whether measured or not,
just isn’t
high enough
on too many programmes.
SCROLL
09
Marketers
have tried
plenty of fixes
over the years
to solve this:
CRM
SCROLL
010
CRM
MARKETING
AUTOMATION
Marketers
have tried
plenty of fixes
over the years
to solve this:
SCROLL
011
CRM
MARKETING
AUTOMATION
INBOUND
Marketers
have tried
plenty of fixes
over the years
to solve this:
SCROLL
012
CRM
MARKETING
AUTOMATION
INBOUND
CONTENT
MARKETING,
lotsofcontent
marketing
Marketers
have tried
plenty of fixes
over the years
to solve this:
SCROLL
013
CRM
MARKETING
AUTOMATION
INBOUND
CONTENT
MARKETING,
lotsofcontent
marketing
Marketers
have tried
plenty of fixes
over the years
to solve this:
Or the latest
big hope:
PROGRAMMATIC
ABM
Strange how often
these involve
buying software
SCROLL
014
If any of these silver-bullet solutions
were as effective as claimed,
why are marketers’ ROI challenges
as acute as ever?
And why are B2B marketing budgets
still under such scrutiny?
BUT
SCROLL
015
B2B marketing needs
to raise its game.
The challenge is brutally simple:
SCROLL
016
For marketers to win respect in the
boardroom, we all need to deliver
results that matter to the business.
That means more than just a new
martech stack.
It needs a change
in approach.
SCROLL
017
OFFER THE BOARD
DIFFERENT KINDS
OF VALUE
TAKE DOWN
YOUR SILOS
CONTINUAL
IMPROVEMENT
1.
2.
3.
A change in approach.
SCROLL
018
OFFER THE BOARD
DIFFERENT KINDS
OF VALUE
Different business leaders
have different priorities…
1.
SCROLL
019
If your business worries
most about differentiation
and margin…
• Explore how a premium-level
positioning might help
justify higher prices.
• Or how marketing can influence
help your sales teams land
larger, more strategic deals.
OFFER THE BOARD DIFFERENT KINDS OF VALUE
SCROLL
020
If your business worries
most about hitting this
year’s sales plan…
• Recommend marketing takes
a more central role in the bid
process on must-win deals.
OFFER THE BOARD DIFFERENT KINDS OF VALUE
SCROLL
021
• Analyse your total pipeline by
offer, or by geography.
• Compare the percentage
breakdown of your pipeline
to the growth ambitions
of your business.
Or try this to start a
conversation about strategic
growth goals and how
marketing can contribute:
OFFER THE BOARD DIFFERENT KINDS OF VALUE
SCROLL
022
TAKE DOWN
YOUR SILOS
A quick test:
2.
SCROLL
023
A quick test:
• Are your campaigns organised
around customers rather
than products?
• Do insights from other functions
– sales, solution architects,
product development – reach
your content, digital and inside
sales teams?
• Do all functions do their
bit for priority products
or segments?
• Does your segmentation run
through everything you do?
If you can say ‘yes’
to those questions,
good for you.
TAKE DOWN YOUR SILOS
SCROLL
024
A quick test:
• Are your campaigns organised
around customers rather
than products?
• Do insights from other functions
– sales, solution architects,
product development – reach
your content, digital and inside
sales teams?
• Do all functions do their
bit for priority products
or segments?
• Does your segmentation run
through everything you do?
For everyone else,
your silos are hurting
your ROI.
TAKE DOWN YOUR SILOS
SCROLL
025
Great marketing
happens when
different functions
share information and objectives,
identify problems and opportunities,
and collaborate on solutions.
TAKE DOWN YOUR SILOS
SCROLL
026
CONTINUAL
IMPROVEMENT
Sometimes a proposition,
campaign, channel or tactic will
deliver great results first time.
But this is no formula for
ongoing high performance.
3.
SCROLL
027
CONTINUAL IMPROVEMENT
Plan, test, measure,
pore over the data,
and learn.
SCROLL
028
Plan, test, measure,
pore over the data,
and learn...
again.
CONTINUAL IMPROVEMENT
SCROLL
029
When your marketing
results are just not
quite good enough,
all your functions – each one of them – need
to come together to pore over the data. To find
whether the problem is with the proposition,
creative, content, data, the customer journey,
inside sales calling, or sales handover.
This is only possible once you’ve taken down your silos.
CONTINUAL IMPROVEMENT
SCROLL
030
And when your numbers are good,
the work still isn’t finished...
Work out how to make
them even better.
CONTINUAL IMPROVEMENT
SCROLL
031
This atmosphere of improvement
and collaboration doesn’t just boost
performance, it motivates.
SCROLL
032
This atmosphere of improvement
and collaboration doesn’t just boost
performance, it motivates.
Excitement grows.
EXCITEM
ENT
SCROLL
033
This atmosphere of improvement
and collaboration doesn’t just boost
performance, it motivates.
Excitement grows.
Purpose grows.
PURPOSE
SCROLL
034
And the whole
marketing team
walks a little taller.
SCROLL
035
In summary... ALIGN WITH WHAT
MATTERS MOST TO
THE BUSINESS
ENSURE MARKETING WORKS
WELL AS A WHOLE.
FOCUS RELENTLESSLY
ON RESULTS.
1.
2.
3.
SCROLL
036
None of this is
revolutionary.
But to prove marketing’s value
to the board and earn their trust,
that’s a game-changer.
SCROLL
037
MAKING B2B
INDISPENSABLE TO
THE BUSINESS
The Marketing Practice’s mission is to provide marketing that
delivers the best commercial outcomes. To make B2B marketing
accountable – and famous – for the results it delivers.
To do that, we bring the full range of skills and specialists
together in one place to solve the toughest marketing
challenges, from strategy to creative to delivery.
themarketingpractice.com
info@themarketingpractice.com
038
END

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Making B2B marketing indispensable to the business

  • 1. The Marketing Practice Making B2B marketing INDISPENSABLE TO THE BUSINESS SCROLL
  • 2. B2B marketing has an uncomfortable truth. SCROLL 002
  • 3. B2B marketing has an uncomfortable truth. It’s this: Despite all the progress in recent years, business leaders are still sceptical of the value of B2B marketing, and are still quick to cut its budget. SCROLL 003
  • 4. Why is this?And here it gets even more uncomfortable... SCROLL 004
  • 5. B2B Marketing budgets get cut because business leaders can’t see the return on their investment. SCROLL 005
  • 6. B2B Marketing budgets get cut because business leaders can’t see the return on their investment. “Just 8% of CFOs trust marketing’s ability to spend its budget wisely.”CEB SCROLL 006
  • 7. This isn’t just a measurement problem. Though it’s not perfect, B2B marketing has come a long way on measurement. SCROLL
  • 8. And we’ve got better at plenty of other things too... At content. At technology. At managing suppliers. At managing AQLs, MQLs, SQLs, SALs, and so on. SCROLL
  • 9. Yet despite all this progress, the actual ROI marketing delivers, whether measured or not, just isn’t high enough on too many programmes. SCROLL 09
  • 10. Marketers have tried plenty of fixes over the years to solve this: CRM SCROLL 010
  • 11. CRM MARKETING AUTOMATION Marketers have tried plenty of fixes over the years to solve this: SCROLL 011
  • 12. CRM MARKETING AUTOMATION INBOUND Marketers have tried plenty of fixes over the years to solve this: SCROLL 012
  • 14. CRM MARKETING AUTOMATION INBOUND CONTENT MARKETING, lotsofcontent marketing Marketers have tried plenty of fixes over the years to solve this: Or the latest big hope: PROGRAMMATIC ABM Strange how often these involve buying software SCROLL 014
  • 15. If any of these silver-bullet solutions were as effective as claimed, why are marketers’ ROI challenges as acute as ever? And why are B2B marketing budgets still under such scrutiny? BUT SCROLL 015
  • 16. B2B marketing needs to raise its game. The challenge is brutally simple: SCROLL 016
  • 17. For marketers to win respect in the boardroom, we all need to deliver results that matter to the business. That means more than just a new martech stack. It needs a change in approach. SCROLL 017
  • 18. OFFER THE BOARD DIFFERENT KINDS OF VALUE TAKE DOWN YOUR SILOS CONTINUAL IMPROVEMENT 1. 2. 3. A change in approach. SCROLL 018
  • 19. OFFER THE BOARD DIFFERENT KINDS OF VALUE Different business leaders have different priorities… 1. SCROLL 019
  • 20. If your business worries most about differentiation and margin… • Explore how a premium-level positioning might help justify higher prices. • Or how marketing can influence help your sales teams land larger, more strategic deals. OFFER THE BOARD DIFFERENT KINDS OF VALUE SCROLL 020
  • 21. If your business worries most about hitting this year’s sales plan… • Recommend marketing takes a more central role in the bid process on must-win deals. OFFER THE BOARD DIFFERENT KINDS OF VALUE SCROLL 021
  • 22. • Analyse your total pipeline by offer, or by geography. • Compare the percentage breakdown of your pipeline to the growth ambitions of your business. Or try this to start a conversation about strategic growth goals and how marketing can contribute: OFFER THE BOARD DIFFERENT KINDS OF VALUE SCROLL 022
  • 23. TAKE DOWN YOUR SILOS A quick test: 2. SCROLL 023
  • 24. A quick test: • Are your campaigns organised around customers rather than products? • Do insights from other functions – sales, solution architects, product development – reach your content, digital and inside sales teams? • Do all functions do their bit for priority products or segments? • Does your segmentation run through everything you do? If you can say ‘yes’ to those questions, good for you. TAKE DOWN YOUR SILOS SCROLL 024
  • 25. A quick test: • Are your campaigns organised around customers rather than products? • Do insights from other functions – sales, solution architects, product development – reach your content, digital and inside sales teams? • Do all functions do their bit for priority products or segments? • Does your segmentation run through everything you do? For everyone else, your silos are hurting your ROI. TAKE DOWN YOUR SILOS SCROLL 025
  • 26. Great marketing happens when different functions share information and objectives, identify problems and opportunities, and collaborate on solutions. TAKE DOWN YOUR SILOS SCROLL 026
  • 27. CONTINUAL IMPROVEMENT Sometimes a proposition, campaign, channel or tactic will deliver great results first time. But this is no formula for ongoing high performance. 3. SCROLL 027
  • 28. CONTINUAL IMPROVEMENT Plan, test, measure, pore over the data, and learn. SCROLL 028
  • 29. Plan, test, measure, pore over the data, and learn... again. CONTINUAL IMPROVEMENT SCROLL 029
  • 30. When your marketing results are just not quite good enough, all your functions – each one of them – need to come together to pore over the data. To find whether the problem is with the proposition, creative, content, data, the customer journey, inside sales calling, or sales handover. This is only possible once you’ve taken down your silos. CONTINUAL IMPROVEMENT SCROLL 030
  • 31. And when your numbers are good, the work still isn’t finished... Work out how to make them even better. CONTINUAL IMPROVEMENT SCROLL 031
  • 32. This atmosphere of improvement and collaboration doesn’t just boost performance, it motivates. SCROLL 032
  • 33. This atmosphere of improvement and collaboration doesn’t just boost performance, it motivates. Excitement grows. EXCITEM ENT SCROLL 033
  • 34. This atmosphere of improvement and collaboration doesn’t just boost performance, it motivates. Excitement grows. Purpose grows. PURPOSE SCROLL 034
  • 35. And the whole marketing team walks a little taller. SCROLL 035
  • 36. In summary... ALIGN WITH WHAT MATTERS MOST TO THE BUSINESS ENSURE MARKETING WORKS WELL AS A WHOLE. FOCUS RELENTLESSLY ON RESULTS. 1. 2. 3. SCROLL 036
  • 37. None of this is revolutionary. But to prove marketing’s value to the board and earn their trust, that’s a game-changer. SCROLL 037
  • 38. MAKING B2B INDISPENSABLE TO THE BUSINESS The Marketing Practice’s mission is to provide marketing that delivers the best commercial outcomes. To make B2B marketing accountable – and famous – for the results it delivers. To do that, we bring the full range of skills and specialists together in one place to solve the toughest marketing challenges, from strategy to creative to delivery. themarketingpractice.com info@themarketingpractice.com 038 END