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Hispanic Consumer Media Habits 
Results from 
ThinkNow Research Omnibus Survey 
August 2014
Online Panel 
Over 30,000 respondents to recruit from 
Nationally-representative per census 
Unique recruitment model that encompasses 
online and offline recruitment methods such as 
Spanish-language television advertising 
Research 
Fortune 500 clients 
Over 30 years of research experience 
specifically in the Hispanic market 
Only Hispanic market research company that 
owns & operates an in-house panel 
Experts in 
Hispanic Market 
Research 
ThinkNow Research 
provides innovative 
online market research 
solutions for companies 
looking to understand the 
U.S. Hispanic consumer. 
We specialize in 
researching the U.S. 
Hispanic demographic 
and other hard-to-reach 
consumers in order to 
deliver high quality 
research to our clients 
that bear actionable and 
meaningful results. 
2
ThinkNow Research designed several studies to take 
the pulse of U.S. Hispanic Consumers. Themes that 
recurred across studies were that U.S. Hispanics are 
Very Optimistic About the Future 
and value being 
Surrounded by Friends and Family 
Which manifests in a number of consumer behaviors. In 
the following slides we look at how these values drive 
Hispanic Consumer Media Habits 
3
Outline 
Methodology 
Population Facts 
Key Findings 
Conclusions 
4
Methodology
Methodology 
Method 
Results drawn from the ThinkNow Research Online 
Omnibus Survey unless otherwise noted. 
Sample Size 
Hispanics: n=500 
Non-Hispanics: n=300 
Screening Criteria 
• Hispanics: self identify as Hispanic origin 
• Non-Hispanics: self identify as Non-Hispanic origin 
• 18-64 years of age 
Quotas/Weighting 
Quotas: 
• Age bracket 
• Gender balance 
• Region 
• Primary language spoken at home (Hispanics only) 
Some light weighting applied to balance samples to U.S. 
Census data with respect to age, gender and region. 
Test Area Nationwide 
Fieldwork Timing Multiple Waves, 2014
7 
Population Facts 
Drawn from multiple sources.
US Population by Race and Ethnicity 
12% 12% 12% 13% 
4% 9% 5% 6% 
13% 
17% 
19% 
4% 
3% 
3% 
2% 
76% 
69% 
63% 60% 
African American 
Asian 
Hispanic 
Other 
White 
Source: U.S. Census Bureau (2012 American Community Survey [ACS] 1-year estimate. Size of Asian not available for 1990. 
Whites will 
become a 
minority by 
2050 
1990 2000 Today 
53 million 
Hispanics 
2020 
66 million 
Hispanics 
(Projection) 
8
33.2 
Hispanic Mean Age and HH Size 
Mean Age Mean Household Size 
36.1 
27.7 
42.6 
9 
2.7 
3.1 
3.5 
This translates 
into larger party 
2.5 
On average, Hispanics are younger and have larger 
households compared to Non-Hispanics. 
African 
American 
Asian Hispanic White 
African 
American 
Asian Hispanic White 
sizes when 
consuming 
goods & 
services 
Source: U.S. Census Bureau (2012 American Community Survey [ACS] 1-year estimate. 2000 Census data. 1990 Census data. Size of Asian Non-Hispanic 
not available for 1990.
“Biculturals” make up the biggest segment of the US 
Hispanic Population 
• ThinkNow Research uses an algorithm to segment 
Hispanic respondents into one of three acculturation 
groups. The variables used in the algorithm are: 
• Number of years lived in the U.S. 
• Language spoke in the home 
• Language of media consumed 
• Cultural affinity 
Acculturation Level 
Less 
25% 
Bicultural 
45% 
More 
30% 
ThinkNow Hispanic 
Omnibus Sample 
More likely to: 
• Be born in the U.S. 
• Speak English only 
• Consume media in English only 
More likely to: 
• Be born outside of U.S. 
• Speak Spanish only 
• Consume media in Spanish only 
More 
Acculturated 
Less 
Bicultural 
Acculturated 
10
% Hispanic Millennial/Total DMA Millennial Population 
50% 
28% 
In key DMAs, Hispanic Millennials already represent the majority 
41% 
25% 
32% 31% 
50% 
33% 
58% 
32% 
58% 
35% 
100% 
80% 
60% 
40% 
20% 
Source: Geoscape, American Marketscape DataStream™ 2013 Series, Gen Y population/Hispanic Gen Y population 
93% 
18% 14% 
0% 
% Hispani Millenia 2013l 
11
Hispanics outspend overall consumers in such 
areas as food purchases, telephone services, 
laundry and cleaning supplies and apparel & 
footwear among others. Hispanics over-index in 
spending on entertainment mediums that appeal 
to younger demographics such as video-game 
and music spending. 
12
1 
3 
Hispanic Purchasing Power (In Billions) 
“At $1.2 trillion, U.S. Hispanic purchasing power today is larger than the 
491 
economies of all but 13 countries” 
- Jeff Humphreys, director of the Selig Center. 
1004 
1189 
1607 
2000 2010 2013 2018 
Source: Selig Center for Economic Growth, University of Georgia, June 2013 
1.2 Trillion
Key Findings 
14
Without a positive, optimistic attitude no 
progress would be made in terms of starting 
new businesses, starting new families, or 
committing to big ticket purchases. Hispanic 
Millennials are a positive force in their 
generation and help move it towards the 
attainment of these goals. 
15
Optimism 
Non 
Hispanics 
Hispanics 
16
Hispanic Millennials Most Optimistic 
70% 
52% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
 
Extremely Optimistic/Optimistic about the Future 
Hispanic Millennial Non-Hispanic Millennial 
Satisfaction with where they 
currently are in life is 61% for 
Hispanic Millennial vs. 50% for 
Non-Hispanic Millennials 
Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 17
Optimism About Economy 
41% 
25% 
2012-13 2013-14 
18% 
14% 
2% 
37% 
38% 
14% 
9% 
Greater optimism 
about the economy 
correlates with 
spending 
1% 
Better 
than last 
year 
About the 
same as 
last year 
Worse 
than last 
year 
Not sure Prefer to 
not answer 
37% 
38% 
Hispanics non-Hispanics 
14% 
9% 
1% 
27% 
34% 
28% 
12% 
0% 
Better than 
last year 
About the 
same as 
last year 
Worse than 
last year 
Not sure Prefer to 
not answer 
Hispanics express more optimism about the U.S. 
economy compared to Non-Hispanics 
Hispanics 
Source: ThinkNow Research Omnibus Study: February 2014 & February 2013 
 Indicates higher/lower at a 95% confidence level 18
71% of Hispanic 
• Hispanic Millennials 
Millennials believe in the 
America Dream vs. 55% 
continue to believe & 
be driven by the 
American Dream 
of Non Hispanic 
Millennials 
Hispanic Millennials & The American Dream 
19
Hispanics have bigger families & social 
networks. They enjoy spending time 
together. Shopping, dining, gaming, 
vacationing and TV viewing are all 
communal activities. 
20
Hispanics and Community 
Family Unity and 
being Surrounded by 
Friends and Family 
are top Hispanic 
Cultural Values 
21
Leisure Time Spent with Friends & Family 
25% 
 
14% 
30% 
25% 
20% 
15% 
10% 
5% 
0% 
Playing a Team Sport 
Hispanic Millennial Non-Hispanic Millennial 
Corroborates close 
14% 
knit social ties 
 
23% 
Hiking 
Hispanic Millennial Non-Hispanic Millennial 
Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 22
Entertainment Activities 
Hispanics are more likely that Non-Hispanics to go to the movies, visit 
50% 
53% 
theme parks, and go to bars and night clubs. 
Hispanics Non-Hispanics 
46% 
44% 
32% 
30% 
16% 
54% 
52% 
49% 
46% 
36% 
31% 
22% 
Go to the movies 
Have cable/satellite TV 
Watch YouTube Videos 
Play video games 
Visit theme parks 
Have streaming video 
subscription 
Go to bars/night clubs 
 
 
 
Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 23
Hispanic Gamers more Social than Non-Hispanics 
In general, gamers play more often by themselves, either online or offline. 
Hispanics are most likely to play with others compared to Non-Hispanics. 
34% 
40% 
29% 
35% 
20% 
13% 
17% 
12% 
Hispanics Non-Hispanics 
Offline with 
others 
Online with 
others 
Offline by 
myself 
Online by 
myself 
63% 
75% 
37% 
25% 
 
Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 24
Who Do Hispanics Play Video Games With? 
Hispanics play with friends most often, followed by children and 
Hispanics Non-Hispanics 
33% 
30% 
26% 
13% 
3% 
7% 
16% 
Hispanics twice 
as likely to play 
online with 
strangers 
35% 
50% 
35% 
31% 
23% 
6% 
14% 
30% 
22% 
 
Friends 
My children 
Spouse/Significant Other 
Siblings 
Parent 
Other relatives 
Online with people you 
don’t know 
No one - play by myself 
 
 
 
 
significant other. 
Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 25
Texting & Updating Status/Checking Social Media 
On average, Hispanics exchange text messages with more people on 
a day-to-day basis compared to Non-Hispanics. 
8% 
Number of People Text With Per Day 
MEAN 3.3 2.6  
36% 
Hispanics Non- 
34% 
12% 
Hispanics 
Hispanics 
Non-Hispanics 
10% 
23% 
36% 
26% 
6% 
9% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
 
None 1-2 3-4 5-6 7+ 
11% 
Number of Times Use Cell Phone to 
Update Status or Check Social Media Sites 
MEAN 4.0 3.6 
33% 
Hispanics Non- 
21% 
10% 
Hispanics 
Hispanics 
Non-Hispanics 
25% 
10% 
34% 
25% 
9% 
23% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
None 1-2 3-4 5-6 7+ 
Source: ThinkNow Research Hispanic Omnibus Study –February 2014  Indicates higher/lower at a 95% confidence level 26
Social Media Apps 
Hispanics Non- 
Hispanics 
76% 79% 
8% 10% 
8% 6% 
4% -- 
2% 4% 
-- -- 
2% 1% 
96% 
45% 
44% 
42% 
36% 
18% 
17% 
99% 
61% 
29% 
45% 
32% 
18% 
16% 
Facebook 
Twitter 
Instagram 
Google+ 
Pinterest 
LinkedIn 
Snapchat 
Hispanics 
Non-Hispanics 
27 
Social Networking Apps 
Used in Past 7 Days 
 
 
Favorite Social Networking App 
Source: ThinkNow Research Hispanic Omnibus Study –February 2014  Indicates higher/lower at a 95% confidence level
Hispanics use Mobile to Stay Connected 
While Shopping 
When shopping in stores with a friend or relative, 60% of Hispanic consumers report using their 
phone to help their friend or relative make decisions or obtain a discount. Sixty percent also 
report that a friend or relative used their phone to help them. 
Have you used your mobile phone to help them 
Yes 
60% 
No 
40% 
make decisions or obtain a discount? 
Have they used their mobile phone to help you 
Yes 
60% 
No 
40% 
make decisions or obtain a discount? 
Source: ThinkNow Research Hispanic Omnibus Study – February 2014 28
Attitudes About Mobile Advertising 
80% 
57% 
57% 
51% 
45% 
44% 
41% 
81% 
56% 
52% 
57% 
42% 
42% 
38% 
Hispanics more likely to use 
mobile to look for Bargains 
Hispanics 
Non-Hispanics 
29 
Top 2 Box Agreement: Agree Completely/Somewhat 
Advertisements on cell phones are annoying 
I would be willing to receive advertisements on my cell phone in 
exchange for lower monthly costs 
Mobile phones provides me with useful information about bargains 
I just want to use my cell phone to make and receive calls and don’t 
care about any other features 
I would be willing to receive advertisements on my cell phone in 
exchange for services, like live TV or Text Messages 
Advertising on mobile phones provides me with useful information 
about new products and services 
Advertising on mobile phones provides me with meaningful 
information about the product use of other consumers 
Roughly 4-in-10 find mobile 
ads to be useful in providing 
info about products/ services 
Source: ThinkNow Research Hispanic Omnibus Study –February 2014  Indicates higher/lower at a 95% confidence level
69% 
75% 
Binge Viewing Alone vs. With Others 
Binge Viewing Behavior 
60% 
72% 
31% 
25% 
40% 
28% 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
All Hispanics Speak Spanish Bilingual Speak English 
With someone 
else 
By myself 
30 
Bing Viewing of Television Shows is 
more Social among Bilingual 
Hispanics 
 Indicates Source: ThinkNow Research Hispanic Omnibus Study –February 2014 higher/lower at a 95% confidence level
32% 
27% 
13% 
13% 
5% 
2% 
2% 
1% 
1% 
3% 
46% 
16% 
4% 
21% 
3% 
1% 
5% 
1% 
1% 
4% 
Live/when shows air 
Netflix 
Youtube 
Recorded via a DVR 
Hulu 
Amazon Prime 
DVD (Rented or Purchased) 
Apple TV 
Google TV 
Other 
Hispanics 
Non-Hispanics 
Ways of Watching Television 
31 
 
 
 
 
 
 
Methods Used Most Often to Watch TV 
Watching television shows when 
they are broadcast is the most 
common method reported for both 
Hispanics and non-Hispanics. 
However, Hispanics are more likely 
to watch via Netflix, YouTube or 
Amazon Prime than Non-Hispanics. 
 Indicates Source: ThinkNow Research Hispanic Omnibus Study –February 2014 higher/lower at a 95% confidence level
Channels Watched in Past Week 
<$50k $50k-$99k $100k> 
ABC 40% 53% 56% 
CBS 33% 42% 45% 
FOX 34% 41% 43% 
Univision 28% 23% 22% 
Telemundo 28% 22% 23% 
26% 26% 
 
45% 
Hispanics under-index in all English 
language Broadcast Television 
viewing except for the CW. 
 
50% 
37% 37% 
31% 
Hispanics 
16% 
 
55% 
40% 
 
45% 
 
2% 2% 
15% 
100% 
80% 
60% 
40% 
20% 
0% 
ABC CBS FOX NBC Univision Telemundo The CW 
Hispanics Non - Hispanics 
Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 32
22% 
  
20% 20% 
Cable, however, gets Hispanic’s attention. 
Especially channels with Family friendly fare. 
 
16% 
 
14% 
Channels Watched in Past Week 
23% 
 
10% 
 
31% 
 
 
 
18% 18% 
 
12% 
21% 
16% 
12% 
9% 
8% 
24% 
1% 
22% 
12% 12% 
9% 
50% 
40% 
30% 
20% 
10% 
0% 
ABC Family Animal 
Planet 
Cartoon 
Network 
Disney 
Channel 
E! ESPN ESPN 
Deportes 
HBO MTV Nickelodeon Showtime 
Hispanics Non - Hispanics 
Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 33
Sports Interested in Watching on TV 
43% 
Hispanics over-index non-Hispanics in interest in 
watching the NBA, MLS, FIFA and Tennis 
33% 
31% 
28% 
27% 
24% 
23% 
19% 
18% 
 
18% 
 
13% 
48% 
29% 
33% 
14% 
32% 
29% 
13% 
23% 
22% 
14% 
 
17% 
NFL (National Football League) 
NBA (National Basketball Association) 
MLB (Major League Baseball) 
FIFA (Soccer) 
NCAA Football 
NCAA Basketball 
MLS (Major League Soccer) 
NASCAR 
NHL (National Hockey League) 
Tennis 
Golf 
 
 
 
Hispanics Non - Hispanics 
 
 
 
Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 34
35% 
25% 
29% 
8% 
3% 
English only 
English mostly 
Spanish and English 
equally 
Spanish mostly 
Spanish only 
Language Preference by Media 
27% 
23% 
36% 
12% 
3% 
29% 
17% 
33% 
15% 
6% 
33% 
22% 
27% 
13% 
6% 
35 
Language usage varies by type of content on media. Many 
Hispanics read online content in English but view Spanish 
language YouTube videos and stream Spanish language music. 
Source: ThinkNow Research Hispanic Omnibus Study.
Larger Party Sizes equals Greater Vacation Spending 
Hispanics spend more than non-Hispanics across all income brackets, in part 
because they are more likely to fly and have larger families on average. 
$2,359 
$1,819 
$2,623 
$3,643 
All Hispanics <$50k Upscale 
($50k-$99k) 
Affluent 
($100k+) 
Average Spending 
on a Vacation within the U.S. 
$2,359 
$1,819 
$2,623 
$3,643 
$2,006 
 
$1,517 
 
$1,981 
 
$2,798 
Total <$50k Upscale 
($50K-$99K) 
Affluent 
(100K+) 
Average Spending per Vacation 
Hispanics (D) Non-Hispanics (E) 
 
 
 
36 
 Indicates Source: ThinkNow Research Hispanic Omnibus Study – May 2014 higher/lower at a 95% confidence level
Conclusions 
YOUNGER 
SOCIAL 
o Hispanics are more socially connected 
o Hispanics over-index on entertainment spending 
o Each Hispanic consumer that has a positive 
experience with your brand has the potential to 
introduce it to their social network 
o Family friendly entertainment does best with this 
group 
o Media often consumed bilingually 
o Size of the U.S. Hispanic market will continue to grow 
OPTIMISTIC
Quantitative Research 
Carlos Yanez 
818-843-0220 x110 
carlos@thinknowresearch.com 
Qualitative Research 
Jairo Moncada 
818-843-0220 x111 
jairo@thinknowresearch.com 
Panel 
Gus Peña 
818-843-0220 x107 
gus@thinknowresearch.com 
Contact Info: 
Corporate 
Mario X. Carrasco 
Partner 
818-843-0220 x101 
mario@thinknowresearch.com 
Roy Eduardo Kokoyachuk 
Partner 
818-843-0220 x102 
roy@thinknowresearch.com 
38

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ThinkNow Research Hispanic Consumer Media Habits

  • 1. Hispanic Consumer Media Habits Results from ThinkNow Research Omnibus Survey August 2014
  • 2. Online Panel Over 30,000 respondents to recruit from Nationally-representative per census Unique recruitment model that encompasses online and offline recruitment methods such as Spanish-language television advertising Research Fortune 500 clients Over 30 years of research experience specifically in the Hispanic market Only Hispanic market research company that owns & operates an in-house panel Experts in Hispanic Market Research ThinkNow Research provides innovative online market research solutions for companies looking to understand the U.S. Hispanic consumer. We specialize in researching the U.S. Hispanic demographic and other hard-to-reach consumers in order to deliver high quality research to our clients that bear actionable and meaningful results. 2
  • 3. ThinkNow Research designed several studies to take the pulse of U.S. Hispanic Consumers. Themes that recurred across studies were that U.S. Hispanics are Very Optimistic About the Future and value being Surrounded by Friends and Family Which manifests in a number of consumer behaviors. In the following slides we look at how these values drive Hispanic Consumer Media Habits 3
  • 4. Outline Methodology Population Facts Key Findings Conclusions 4
  • 6. Methodology Method Results drawn from the ThinkNow Research Online Omnibus Survey unless otherwise noted. Sample Size Hispanics: n=500 Non-Hispanics: n=300 Screening Criteria • Hispanics: self identify as Hispanic origin • Non-Hispanics: self identify as Non-Hispanic origin • 18-64 years of age Quotas/Weighting Quotas: • Age bracket • Gender balance • Region • Primary language spoken at home (Hispanics only) Some light weighting applied to balance samples to U.S. Census data with respect to age, gender and region. Test Area Nationwide Fieldwork Timing Multiple Waves, 2014
  • 7. 7 Population Facts Drawn from multiple sources.
  • 8. US Population by Race and Ethnicity 12% 12% 12% 13% 4% 9% 5% 6% 13% 17% 19% 4% 3% 3% 2% 76% 69% 63% 60% African American Asian Hispanic Other White Source: U.S. Census Bureau (2012 American Community Survey [ACS] 1-year estimate. Size of Asian not available for 1990. Whites will become a minority by 2050 1990 2000 Today 53 million Hispanics 2020 66 million Hispanics (Projection) 8
  • 9. 33.2 Hispanic Mean Age and HH Size Mean Age Mean Household Size 36.1 27.7 42.6 9 2.7 3.1 3.5 This translates into larger party 2.5 On average, Hispanics are younger and have larger households compared to Non-Hispanics. African American Asian Hispanic White African American Asian Hispanic White sizes when consuming goods & services Source: U.S. Census Bureau (2012 American Community Survey [ACS] 1-year estimate. 2000 Census data. 1990 Census data. Size of Asian Non-Hispanic not available for 1990.
  • 10. “Biculturals” make up the biggest segment of the US Hispanic Population • ThinkNow Research uses an algorithm to segment Hispanic respondents into one of three acculturation groups. The variables used in the algorithm are: • Number of years lived in the U.S. • Language spoke in the home • Language of media consumed • Cultural affinity Acculturation Level Less 25% Bicultural 45% More 30% ThinkNow Hispanic Omnibus Sample More likely to: • Be born in the U.S. • Speak English only • Consume media in English only More likely to: • Be born outside of U.S. • Speak Spanish only • Consume media in Spanish only More Acculturated Less Bicultural Acculturated 10
  • 11. % Hispanic Millennial/Total DMA Millennial Population 50% 28% In key DMAs, Hispanic Millennials already represent the majority 41% 25% 32% 31% 50% 33% 58% 32% 58% 35% 100% 80% 60% 40% 20% Source: Geoscape, American Marketscape DataStream™ 2013 Series, Gen Y population/Hispanic Gen Y population 93% 18% 14% 0% % Hispani Millenia 2013l 11
  • 12. Hispanics outspend overall consumers in such areas as food purchases, telephone services, laundry and cleaning supplies and apparel & footwear among others. Hispanics over-index in spending on entertainment mediums that appeal to younger demographics such as video-game and music spending. 12
  • 13. 1 3 Hispanic Purchasing Power (In Billions) “At $1.2 trillion, U.S. Hispanic purchasing power today is larger than the 491 economies of all but 13 countries” - Jeff Humphreys, director of the Selig Center. 1004 1189 1607 2000 2010 2013 2018 Source: Selig Center for Economic Growth, University of Georgia, June 2013 1.2 Trillion
  • 15. Without a positive, optimistic attitude no progress would be made in terms of starting new businesses, starting new families, or committing to big ticket purchases. Hispanic Millennials are a positive force in their generation and help move it towards the attainment of these goals. 15
  • 16. Optimism Non Hispanics Hispanics 16
  • 17. Hispanic Millennials Most Optimistic 70% 52% 80% 70% 60% 50% 40% 30% 20% 10% 0%  Extremely Optimistic/Optimistic about the Future Hispanic Millennial Non-Hispanic Millennial Satisfaction with where they currently are in life is 61% for Hispanic Millennial vs. 50% for Non-Hispanic Millennials Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 17
  • 18. Optimism About Economy 41% 25% 2012-13 2013-14 18% 14% 2% 37% 38% 14% 9% Greater optimism about the economy correlates with spending 1% Better than last year About the same as last year Worse than last year Not sure Prefer to not answer 37% 38% Hispanics non-Hispanics 14% 9% 1% 27% 34% 28% 12% 0% Better than last year About the same as last year Worse than last year Not sure Prefer to not answer Hispanics express more optimism about the U.S. economy compared to Non-Hispanics Hispanics Source: ThinkNow Research Omnibus Study: February 2014 & February 2013  Indicates higher/lower at a 95% confidence level 18
  • 19. 71% of Hispanic • Hispanic Millennials Millennials believe in the America Dream vs. 55% continue to believe & be driven by the American Dream of Non Hispanic Millennials Hispanic Millennials & The American Dream 19
  • 20. Hispanics have bigger families & social networks. They enjoy spending time together. Shopping, dining, gaming, vacationing and TV viewing are all communal activities. 20
  • 21. Hispanics and Community Family Unity and being Surrounded by Friends and Family are top Hispanic Cultural Values 21
  • 22. Leisure Time Spent with Friends & Family 25%  14% 30% 25% 20% 15% 10% 5% 0% Playing a Team Sport Hispanic Millennial Non-Hispanic Millennial Corroborates close 14% knit social ties  23% Hiking Hispanic Millennial Non-Hispanic Millennial Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 22
  • 23. Entertainment Activities Hispanics are more likely that Non-Hispanics to go to the movies, visit 50% 53% theme parks, and go to bars and night clubs. Hispanics Non-Hispanics 46% 44% 32% 30% 16% 54% 52% 49% 46% 36% 31% 22% Go to the movies Have cable/satellite TV Watch YouTube Videos Play video games Visit theme parks Have streaming video subscription Go to bars/night clubs    Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 23
  • 24. Hispanic Gamers more Social than Non-Hispanics In general, gamers play more often by themselves, either online or offline. Hispanics are most likely to play with others compared to Non-Hispanics. 34% 40% 29% 35% 20% 13% 17% 12% Hispanics Non-Hispanics Offline with others Online with others Offline by myself Online by myself 63% 75% 37% 25%  Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 24
  • 25. Who Do Hispanics Play Video Games With? Hispanics play with friends most often, followed by children and Hispanics Non-Hispanics 33% 30% 26% 13% 3% 7% 16% Hispanics twice as likely to play online with strangers 35% 50% 35% 31% 23% 6% 14% 30% 22%  Friends My children Spouse/Significant Other Siblings Parent Other relatives Online with people you don’t know No one - play by myself     significant other. Source: ThinkNow Research Hispanic Omnibus Study – April 2014  Indicates higher/lower at a 95% confidence level 25
  • 26. Texting & Updating Status/Checking Social Media On average, Hispanics exchange text messages with more people on a day-to-day basis compared to Non-Hispanics. 8% Number of People Text With Per Day MEAN 3.3 2.6  36% Hispanics Non- 34% 12% Hispanics Hispanics Non-Hispanics 10% 23% 36% 26% 6% 9% 80% 70% 60% 50% 40% 30% 20% 10% 0%  None 1-2 3-4 5-6 7+ 11% Number of Times Use Cell Phone to Update Status or Check Social Media Sites MEAN 4.0 3.6 33% Hispanics Non- 21% 10% Hispanics Hispanics Non-Hispanics 25% 10% 34% 25% 9% 23% 80% 70% 60% 50% 40% 30% 20% 10% 0% None 1-2 3-4 5-6 7+ Source: ThinkNow Research Hispanic Omnibus Study –February 2014  Indicates higher/lower at a 95% confidence level 26
  • 27. Social Media Apps Hispanics Non- Hispanics 76% 79% 8% 10% 8% 6% 4% -- 2% 4% -- -- 2% 1% 96% 45% 44% 42% 36% 18% 17% 99% 61% 29% 45% 32% 18% 16% Facebook Twitter Instagram Google+ Pinterest LinkedIn Snapchat Hispanics Non-Hispanics 27 Social Networking Apps Used in Past 7 Days   Favorite Social Networking App Source: ThinkNow Research Hispanic Omnibus Study –February 2014  Indicates higher/lower at a 95% confidence level
  • 28. Hispanics use Mobile to Stay Connected While Shopping When shopping in stores with a friend or relative, 60% of Hispanic consumers report using their phone to help their friend or relative make decisions or obtain a discount. Sixty percent also report that a friend or relative used their phone to help them. Have you used your mobile phone to help them Yes 60% No 40% make decisions or obtain a discount? Have they used their mobile phone to help you Yes 60% No 40% make decisions or obtain a discount? Source: ThinkNow Research Hispanic Omnibus Study – February 2014 28
  • 29. Attitudes About Mobile Advertising 80% 57% 57% 51% 45% 44% 41% 81% 56% 52% 57% 42% 42% 38% Hispanics more likely to use mobile to look for Bargains Hispanics Non-Hispanics 29 Top 2 Box Agreement: Agree Completely/Somewhat Advertisements on cell phones are annoying I would be willing to receive advertisements on my cell phone in exchange for lower monthly costs Mobile phones provides me with useful information about bargains I just want to use my cell phone to make and receive calls and don’t care about any other features I would be willing to receive advertisements on my cell phone in exchange for services, like live TV or Text Messages Advertising on mobile phones provides me with useful information about new products and services Advertising on mobile phones provides me with meaningful information about the product use of other consumers Roughly 4-in-10 find mobile ads to be useful in providing info about products/ services Source: ThinkNow Research Hispanic Omnibus Study –February 2014  Indicates higher/lower at a 95% confidence level
  • 30. 69% 75% Binge Viewing Alone vs. With Others Binge Viewing Behavior 60% 72% 31% 25% 40% 28% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% All Hispanics Speak Spanish Bilingual Speak English With someone else By myself 30 Bing Viewing of Television Shows is more Social among Bilingual Hispanics  Indicates Source: ThinkNow Research Hispanic Omnibus Study –February 2014 higher/lower at a 95% confidence level
  • 31. 32% 27% 13% 13% 5% 2% 2% 1% 1% 3% 46% 16% 4% 21% 3% 1% 5% 1% 1% 4% Live/when shows air Netflix Youtube Recorded via a DVR Hulu Amazon Prime DVD (Rented or Purchased) Apple TV Google TV Other Hispanics Non-Hispanics Ways of Watching Television 31       Methods Used Most Often to Watch TV Watching television shows when they are broadcast is the most common method reported for both Hispanics and non-Hispanics. However, Hispanics are more likely to watch via Netflix, YouTube or Amazon Prime than Non-Hispanics.  Indicates Source: ThinkNow Research Hispanic Omnibus Study –February 2014 higher/lower at a 95% confidence level
  • 32. Channels Watched in Past Week <$50k $50k-$99k $100k> ABC 40% 53% 56% CBS 33% 42% 45% FOX 34% 41% 43% Univision 28% 23% 22% Telemundo 28% 22% 23% 26% 26%  45% Hispanics under-index in all English language Broadcast Television viewing except for the CW.  50% 37% 37% 31% Hispanics 16%  55% 40%  45%  2% 2% 15% 100% 80% 60% 40% 20% 0% ABC CBS FOX NBC Univision Telemundo The CW Hispanics Non - Hispanics Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 32
  • 33. 22%   20% 20% Cable, however, gets Hispanic’s attention. Especially channels with Family friendly fare.  16%  14% Channels Watched in Past Week 23%  10%  31%    18% 18%  12% 21% 16% 12% 9% 8% 24% 1% 22% 12% 12% 9% 50% 40% 30% 20% 10% 0% ABC Family Animal Planet Cartoon Network Disney Channel E! ESPN ESPN Deportes HBO MTV Nickelodeon Showtime Hispanics Non - Hispanics Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 33
  • 34. Sports Interested in Watching on TV 43% Hispanics over-index non-Hispanics in interest in watching the NBA, MLS, FIFA and Tennis 33% 31% 28% 27% 24% 23% 19% 18%  18%  13% 48% 29% 33% 14% 32% 29% 13% 23% 22% 14%  17% NFL (National Football League) NBA (National Basketball Association) MLB (Major League Baseball) FIFA (Soccer) NCAA Football NCAA Basketball MLS (Major League Soccer) NASCAR NHL (National Hockey League) Tennis Golf    Hispanics Non - Hispanics    Source: ThinkNow Research Hispanic Omnibus Study – May 2014  Indicates higher/lower at a 95% confidence level 34
  • 35. 35% 25% 29% 8% 3% English only English mostly Spanish and English equally Spanish mostly Spanish only Language Preference by Media 27% 23% 36% 12% 3% 29% 17% 33% 15% 6% 33% 22% 27% 13% 6% 35 Language usage varies by type of content on media. Many Hispanics read online content in English but view Spanish language YouTube videos and stream Spanish language music. Source: ThinkNow Research Hispanic Omnibus Study.
  • 36. Larger Party Sizes equals Greater Vacation Spending Hispanics spend more than non-Hispanics across all income brackets, in part because they are more likely to fly and have larger families on average. $2,359 $1,819 $2,623 $3,643 All Hispanics <$50k Upscale ($50k-$99k) Affluent ($100k+) Average Spending on a Vacation within the U.S. $2,359 $1,819 $2,623 $3,643 $2,006  $1,517  $1,981  $2,798 Total <$50k Upscale ($50K-$99K) Affluent (100K+) Average Spending per Vacation Hispanics (D) Non-Hispanics (E)    36  Indicates Source: ThinkNow Research Hispanic Omnibus Study – May 2014 higher/lower at a 95% confidence level
  • 37. Conclusions YOUNGER SOCIAL o Hispanics are more socially connected o Hispanics over-index on entertainment spending o Each Hispanic consumer that has a positive experience with your brand has the potential to introduce it to their social network o Family friendly entertainment does best with this group o Media often consumed bilingually o Size of the U.S. Hispanic market will continue to grow OPTIMISTIC
  • 38. Quantitative Research Carlos Yanez 818-843-0220 x110 carlos@thinknowresearch.com Qualitative Research Jairo Moncada 818-843-0220 x111 jairo@thinknowresearch.com Panel Gus Peña 818-843-0220 x107 gus@thinknowresearch.com Contact Info: Corporate Mario X. Carrasco Partner 818-843-0220 x101 mario@thinknowresearch.com Roy Eduardo Kokoyachuk Partner 818-843-0220 x102 roy@thinknowresearch.com 38