Personal Information
Organization / Workplace
Dresden Area, Germany Germany
Occupation
Head of CRM
Industry
Manufacturing
Website
http://www.kba.com
About
CRM professional w/ broad experience in all fields of developing and executing corporate CRM strategies. Focused on salesforce.com for sales, marketing and service (Sales Cloud / Service Cloud)
Implementation of the KBA enterprise-wide CRM strategy includes:
- Sales force automation
- Marketing / campaign management
- Contact or customer prospecting
- Service center operation
- Presentations
- Documents
- Infographics
Building a Center of Excellence for your Salesforce crm team
Buyan Thyagarajan
•
7 years ago