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Susquehanna
Service Dogs
Presenters
 Tiana Kelly
 2016 MU Grad, Psychology, Sociology
 Attending Fairleigh Dickinson University, M.A.
 Former Intern for Susquehanna Service Dogs
 Volunteer, Puppy raiser/trainer for Susquehanna
Service Dogs (SSD)
 Raised SSD Pinella, the first service dog raised at
Millersville, in the 2015-2016 academic year.
 Brian Kirn
 Puppy raiser/trainer for SSD
 Currently raising SSD Martin . . .
Meet The Pups
SSD Martin (In-training)
 Born: July 2, 2016  Litter Theme: “Birds”
 Cues I can do: Sit, Down, Stay(In Progress), Get Busy, Go to bed, Stand
(In Progress)
 Things I like: Shoes, Meeting new people, Walks to interesting places like
the pond, Finding new and interesting places to sleep, and training
 Fun Facts About Me: My dad is currently a guide dog from the Guide Dog
Foundation
Meet The Pups
 Born: Sept. 21, 2015  Litter Theme: “From the Vineyards”
 Cues I can do: sit, stay, down, leave it, come, visit, lap, go to bed, stand,
play retrieve, get busy (verbal and nonverbal), okay, kennel, off, easy, go on
through, paw
 Things I like: belly rubs, peanut butter, playing with other dogs, greeting
children, playing tug, walks and hikes, chewing on my bones after a long
day!
 Fun Facts About Me: I was the first ever SSD puppy to be raised in a
college residence hall AND first puppy to ever be raised at MU!
SSD Pinella (Released )
(SSD) Service Dogs In-Training at Millersville
SSD Pinella
(released)
SSD Martin
SSD Eagle
SSD Jafar
SSD Helix
What is a Service Dog?
 A service dog is professionally trained to do work
or perform cues that enhance their partner’s life,
assisting them to be more independent. The
tasks performed should benefit an individual
with a disability, including a physical, sensory,
psychiatric, intellectual, or other mental disability.
The service dog should meet the definition of
“service animal” under the Americans with
Disabilities Act (ADA).
How can a Service Dog Help Someone Live
More Independently?
 Open and close doors
 Retrieve items (keys, credit cards, remotes, soup cans, loose change, a
telephone, etc.)
 Pull a manual wheelchair
 Balance work
 Turn light switches on and off
 Respond to different sounds (fire alarms, doorbell, oven timer, alarm clock,
telephone, person’s name)
 Provide companionship
 Alert to symptoms of anxiety
 Blocking
 Provide pressure on lap (calming effect; ASD, PTSD)
 Seizure response (NOT Alert)
 Etc.
 https://www.youtube.com/watch?v=pilivUXoFf0
 https://www.youtube.com/watch?v=kQHX56QWoSc
SSD Sabor experiencing
new sights and surfaces!
Who is Susquehanna Service Dogs?
 Nonprofit organization located in Grantville, PA
 Fully accredited member of Assistance Dogs International
 Founded in 1993; 223 service dog teams as of Oct. ‘13
 Trains and provides service dogs to assist children and adults
with mental and/or physical disabilities to become more
independent.
SSD Hotrod
demonstrating “down.”
Who Can Service Dogs Assist?
 Men, women, & children of all ages:
 Spinal cord injuries
 Children testifying in Court
 Cerebral Palsy
 Autism Spectrum Disorder
 Post-Traumatic Stress Disorder
 Veterans
 Muscular Dystrophy
 Arthritis
 Diabetes
 Polio
 Stroke
 Balance Issues
 Hearing Impairments
 Etc.
SSD Jubilee works as an in-
home companion dog!
SSD Tadpole, a certified working dog,
demonstrates his ability to tolerate silly
hats and birthday bows!
Some Examples of Service Dogs
 Facility (Courts, schools)
 Companion
 CIA
 Balance
 Hearing
 Psychiatric
 In-home (no public access)
 [Career change dogs]
SSD Maya just began
working at Lampeter-
Strasburg School!
SSD Fahrenheit & SSD Buster
work at York Co. Courthouse!
SSD Luna works as
an in-home
companion dog!
SSD Aunt Nancy and Thor
are working dogs for the
CIA! !
What Does it Take for a Dog to
Become a Service Dog?
 Low Maintenance (Labradors)
 Excellent manners, basic obedience, good social behavior, respond to verbal and
nonverbal cues
 Temperament Tests (calm, patient, low prey drive, etc.)
 Evaluations (Class evals., one year evals.)
 Public Outings, Public Access Tests
 Advanced Training
 Meet the Dogs
 Team Training
SSD Kiwi demonstrates basic
obedience, great social
behavior, and excellent
attention on her handler!
Service Dog Etiquette
 Refrain from petting (you should always
ask permission before petting ANY dog!)
 Refrain from feeding (Service dogs get
plenty of treats from their handlers )
 Do not distract a working dog or their partner
 Talk to the HUMAN partner (please, let the dog focus on his/her
handler!)
 Do not ask the individual “What is wrong with you?” (Federal law
protects the privacy of these individuals)
 Recognize that, under ADA, a service dog does not need to wear a
vest in public!
SSD Izzy (in-training) pictured
with his handler, Doug!
Paving The Way…
 MU Process
 Don’t Scam the Service Dog System
Just Because You Love Being With Your Pet:
 http://fusion.net/story/352592/dont-get-a-fake-service-
dog/?utm_source=facebook&utm_medium=CPC&utm_campaign=CK&utm_content=CK-FUS-TRF-PV01-FB-FBLP-
FKW-US-MED2-BO-18p-J12
 A Girl and Her Service Dog Head to the Supreme Court:
 http://www.npr.org/2016/10/31/499876610/a-girl-and-her-service-dog-head-to-the-supreme-
court?utm_source=facebook.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=2057
 What does all of this mean?
 We have a duty and a moral obligation as future professionals to pave the way and advocate for our
future students, clients, friends, family, etc. who need or have a service dog!
 Education is key!
"In the last few years, the questions and the looks I get have radically changed," Peter says.
"Now wherever I go, I see fraudulent service dogs. I have been kicked out of businesses
because employees think I'm an imposter."
-Peter, Canine Companions for Independence
Legitimate service dog vests will often have the
training organizations logo on it much like this
vest for puppies in-training!
How Can You Get Involved?
 Become a puppy raiser or sitter!
 Host or assist with a fundraiser! (bake sale, business sponsor, Walk for a
Healthy Community)
 Raise awareness via community outreach (advocate, recruit puppy raisers,
make fleece tug toys, become a service dog demonstration team, request a
demonstration)
 Kennel Assistance (groom dogs, etc.)
 Puppy hugging (socialize 8-wk. pups through play, cuddles, and hugs!)
 Assist with general administrative tasks at SSD
 Internship Opportunities
 And again, become a puppy raiser or sitter!!
What is Puppy Raising?
 8 Weeks until 15-18 months:
 Train on basic cues,
 Socialize your puppy with many different stimuli
 Take puppy into public places OFTEN
 Answer questions that people have about getting
involved with SSD, what it means to train/raise, etc.
 Be a reputable ambassador for SSD
 Give LOTS of puppy snuggles 
 Commitment:
 First 9 weeks: attend class weekly at SSD (Grantville)
 Classes thereafter: 2x/month
 Accompany puppy to vet appointments (Palmyra)
 Costs Associated:
 FREE to raise an SSD puppy (no vet bills)
 Responsible for: food costs, toys, treats, mileage
 Tax deductible
Who Can Become a Puppy Raiser?
How Do I Get Started?
 Anyone who:
 Is passionate about volunteerism
 Desires to serve as an advocate for individuals with disabilities
 Loves dogs, has a willingness to learn, is patient, and has the time and
dedication to devote to raising/training.
 Getting Started:
 Apply at: https://www.keystonehumanservices.org/susquehanna-
service-dogs/fosterFamilyApp.php
 Attend a volunteer orientation class (3 hrs.)
 Attend a puppy class (1 hr.)
 Have a home interview conducted (30m.-1hr.)
 Attend puppy pick-up class (1 hr.- 1½ hr.)
SSD Riesling training
at ZooAmerica!
But…How Will I Give The Puppy Up?
 The best answer is: You Just Do!
 Remember: You sign up to raise and train a puppy,
NOT raise, train, and keep a puppy!
 You’re training these dogs to become
“professionals” who work to help deserving
individuals lead more independent lives!
These 5 SSD dogs were recently placed
with their partners and are now working
dogs!
How Do The Dogs Feel?
 Research indicates that most dogs, (especially
labradors) love to work! They find it fun and are
eager to learn. Still don’t believe me? Try a
shaping exercise!
 SSD is VERY cognizant of the fact that not all
dogs are cut out for service dog work. When this
happens, dogs may have career changes or be
released from the program entirely, becoming full-
time pets for a loving family.
 Bottom Line: SSD lets every dog decide if service
work is for them. If a dog is released or has a
career change, that is not a bad thing…it simply
means the dog has plans for him/herself other
than service work.
Pinella, released around her 1st
birthday for stress, now serves as a
loveable ambassador for SSD,
educating the public about service
dogs and student raisers!
Perspectives From a Student Raiser
 Provides structure,
 Feelings of self-worth,
 Felt better acclimated to the University,
 Development of new perspectives,
 Challenging, but THE MOST rewarding
experience I’ve ever underwent
These SSD dogs are being raised by
Dickinson College students!
These SSD dogs are being raised by
Penn State students!
SSD Pinella paved the way for
current student raisers at MU!
Want to Learn or See More?
 Visit http://www.keystonehumanservices.org/susquehanna-service-dogs/
for more information!
 Check out MU’s NEW Service and Assistance/Emotional Support Animal
Policy! http://blogs.millersville.edu/news/2016/09/28/new-service-and-
assistanceemotional-support-animal-policy/
 “Like” Susquehanna Service Dogs on Facebook
 “Follow” Susquehanna Service Dogs on Twitter
 Contact me ANYTIME with questions :
 tmkelly1@millersville.edu or tmkelly1@student.fdu.edu
Thank you!
 Comments?
 Questions?

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Susquehanna Service Dogs_Presentation_Tiana Kelly

  • 2. Presenters  Tiana Kelly  2016 MU Grad, Psychology, Sociology  Attending Fairleigh Dickinson University, M.A.  Former Intern for Susquehanna Service Dogs  Volunteer, Puppy raiser/trainer for Susquehanna Service Dogs (SSD)  Raised SSD Pinella, the first service dog raised at Millersville, in the 2015-2016 academic year.  Brian Kirn  Puppy raiser/trainer for SSD  Currently raising SSD Martin . . .
  • 3. Meet The Pups SSD Martin (In-training)  Born: July 2, 2016  Litter Theme: “Birds”  Cues I can do: Sit, Down, Stay(In Progress), Get Busy, Go to bed, Stand (In Progress)  Things I like: Shoes, Meeting new people, Walks to interesting places like the pond, Finding new and interesting places to sleep, and training  Fun Facts About Me: My dad is currently a guide dog from the Guide Dog Foundation
  • 4. Meet The Pups  Born: Sept. 21, 2015  Litter Theme: “From the Vineyards”  Cues I can do: sit, stay, down, leave it, come, visit, lap, go to bed, stand, play retrieve, get busy (verbal and nonverbal), okay, kennel, off, easy, go on through, paw  Things I like: belly rubs, peanut butter, playing with other dogs, greeting children, playing tug, walks and hikes, chewing on my bones after a long day!  Fun Facts About Me: I was the first ever SSD puppy to be raised in a college residence hall AND first puppy to ever be raised at MU! SSD Pinella (Released )
  • 5. (SSD) Service Dogs In-Training at Millersville SSD Pinella (released) SSD Martin SSD Eagle SSD Jafar SSD Helix
  • 6. What is a Service Dog?  A service dog is professionally trained to do work or perform cues that enhance their partner’s life, assisting them to be more independent. The tasks performed should benefit an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The service dog should meet the definition of “service animal” under the Americans with Disabilities Act (ADA).
  • 7. How can a Service Dog Help Someone Live More Independently?  Open and close doors  Retrieve items (keys, credit cards, remotes, soup cans, loose change, a telephone, etc.)  Pull a manual wheelchair  Balance work  Turn light switches on and off  Respond to different sounds (fire alarms, doorbell, oven timer, alarm clock, telephone, person’s name)  Provide companionship  Alert to symptoms of anxiety  Blocking  Provide pressure on lap (calming effect; ASD, PTSD)  Seizure response (NOT Alert)  Etc.  https://www.youtube.com/watch?v=pilivUXoFf0  https://www.youtube.com/watch?v=kQHX56QWoSc SSD Sabor experiencing new sights and surfaces!
  • 8. Who is Susquehanna Service Dogs?  Nonprofit organization located in Grantville, PA  Fully accredited member of Assistance Dogs International  Founded in 1993; 223 service dog teams as of Oct. ‘13  Trains and provides service dogs to assist children and adults with mental and/or physical disabilities to become more independent. SSD Hotrod demonstrating “down.”
  • 9. Who Can Service Dogs Assist?  Men, women, & children of all ages:  Spinal cord injuries  Children testifying in Court  Cerebral Palsy  Autism Spectrum Disorder  Post-Traumatic Stress Disorder  Veterans  Muscular Dystrophy  Arthritis  Diabetes  Polio  Stroke  Balance Issues  Hearing Impairments  Etc. SSD Jubilee works as an in- home companion dog! SSD Tadpole, a certified working dog, demonstrates his ability to tolerate silly hats and birthday bows!
  • 10. Some Examples of Service Dogs  Facility (Courts, schools)  Companion  CIA  Balance  Hearing  Psychiatric  In-home (no public access)  [Career change dogs] SSD Maya just began working at Lampeter- Strasburg School! SSD Fahrenheit & SSD Buster work at York Co. Courthouse! SSD Luna works as an in-home companion dog! SSD Aunt Nancy and Thor are working dogs for the CIA! !
  • 11. What Does it Take for a Dog to Become a Service Dog?  Low Maintenance (Labradors)  Excellent manners, basic obedience, good social behavior, respond to verbal and nonverbal cues  Temperament Tests (calm, patient, low prey drive, etc.)  Evaluations (Class evals., one year evals.)  Public Outings, Public Access Tests  Advanced Training  Meet the Dogs  Team Training SSD Kiwi demonstrates basic obedience, great social behavior, and excellent attention on her handler!
  • 12. Service Dog Etiquette  Refrain from petting (you should always ask permission before petting ANY dog!)  Refrain from feeding (Service dogs get plenty of treats from their handlers )  Do not distract a working dog or their partner  Talk to the HUMAN partner (please, let the dog focus on his/her handler!)  Do not ask the individual “What is wrong with you?” (Federal law protects the privacy of these individuals)  Recognize that, under ADA, a service dog does not need to wear a vest in public! SSD Izzy (in-training) pictured with his handler, Doug!
  • 13. Paving The Way…  MU Process  Don’t Scam the Service Dog System Just Because You Love Being With Your Pet:  http://fusion.net/story/352592/dont-get-a-fake-service- dog/?utm_source=facebook&utm_medium=CPC&utm_campaign=CK&utm_content=CK-FUS-TRF-PV01-FB-FBLP- FKW-US-MED2-BO-18p-J12  A Girl and Her Service Dog Head to the Supreme Court:  http://www.npr.org/2016/10/31/499876610/a-girl-and-her-service-dog-head-to-the-supreme- court?utm_source=facebook.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=2057  What does all of this mean?  We have a duty and a moral obligation as future professionals to pave the way and advocate for our future students, clients, friends, family, etc. who need or have a service dog!  Education is key! "In the last few years, the questions and the looks I get have radically changed," Peter says. "Now wherever I go, I see fraudulent service dogs. I have been kicked out of businesses because employees think I'm an imposter." -Peter, Canine Companions for Independence Legitimate service dog vests will often have the training organizations logo on it much like this vest for puppies in-training!
  • 14. How Can You Get Involved?  Become a puppy raiser or sitter!  Host or assist with a fundraiser! (bake sale, business sponsor, Walk for a Healthy Community)  Raise awareness via community outreach (advocate, recruit puppy raisers, make fleece tug toys, become a service dog demonstration team, request a demonstration)  Kennel Assistance (groom dogs, etc.)  Puppy hugging (socialize 8-wk. pups through play, cuddles, and hugs!)  Assist with general administrative tasks at SSD  Internship Opportunities  And again, become a puppy raiser or sitter!!
  • 15. What is Puppy Raising?  8 Weeks until 15-18 months:  Train on basic cues,  Socialize your puppy with many different stimuli  Take puppy into public places OFTEN  Answer questions that people have about getting involved with SSD, what it means to train/raise, etc.  Be a reputable ambassador for SSD  Give LOTS of puppy snuggles   Commitment:  First 9 weeks: attend class weekly at SSD (Grantville)  Classes thereafter: 2x/month  Accompany puppy to vet appointments (Palmyra)  Costs Associated:  FREE to raise an SSD puppy (no vet bills)  Responsible for: food costs, toys, treats, mileage  Tax deductible
  • 16. Who Can Become a Puppy Raiser? How Do I Get Started?  Anyone who:  Is passionate about volunteerism  Desires to serve as an advocate for individuals with disabilities  Loves dogs, has a willingness to learn, is patient, and has the time and dedication to devote to raising/training.  Getting Started:  Apply at: https://www.keystonehumanservices.org/susquehanna- service-dogs/fosterFamilyApp.php  Attend a volunteer orientation class (3 hrs.)  Attend a puppy class (1 hr.)  Have a home interview conducted (30m.-1hr.)  Attend puppy pick-up class (1 hr.- 1½ hr.) SSD Riesling training at ZooAmerica!
  • 17. But…How Will I Give The Puppy Up?  The best answer is: You Just Do!  Remember: You sign up to raise and train a puppy, NOT raise, train, and keep a puppy!  You’re training these dogs to become “professionals” who work to help deserving individuals lead more independent lives! These 5 SSD dogs were recently placed with their partners and are now working dogs!
  • 18. How Do The Dogs Feel?  Research indicates that most dogs, (especially labradors) love to work! They find it fun and are eager to learn. Still don’t believe me? Try a shaping exercise!  SSD is VERY cognizant of the fact that not all dogs are cut out for service dog work. When this happens, dogs may have career changes or be released from the program entirely, becoming full- time pets for a loving family.  Bottom Line: SSD lets every dog decide if service work is for them. If a dog is released or has a career change, that is not a bad thing…it simply means the dog has plans for him/herself other than service work. Pinella, released around her 1st birthday for stress, now serves as a loveable ambassador for SSD, educating the public about service dogs and student raisers!
  • 19. Perspectives From a Student Raiser  Provides structure,  Feelings of self-worth,  Felt better acclimated to the University,  Development of new perspectives,  Challenging, but THE MOST rewarding experience I’ve ever underwent These SSD dogs are being raised by Dickinson College students! These SSD dogs are being raised by Penn State students! SSD Pinella paved the way for current student raisers at MU!
  • 20. Want to Learn or See More?  Visit http://www.keystonehumanservices.org/susquehanna-service-dogs/ for more information!  Check out MU’s NEW Service and Assistance/Emotional Support Animal Policy! http://blogs.millersville.edu/news/2016/09/28/new-service-and- assistanceemotional-support-animal-policy/  “Like” Susquehanna Service Dogs on Facebook  “Follow” Susquehanna Service Dogs on Twitter  Contact me ANYTIME with questions :  tmkelly1@millersville.edu or tmkelly1@student.fdu.edu