Orysya Sklyar - Calls ITSales Lviv

1. Calls
by Orysya Sklyar
CEO @ Zozoola

2. 0
Not negotiable
→ Language is perfect
→ Desire to sell
→ General adequacy

3. You must lead
→ “How would you like to
proceed?”
→ Listen then talk
→ “Hold all the aces”
1

4. Gather info first
→ Decision-making process
→ Urgency
→ Budget
2

5. Avoid terms
→ Stick to human language
→ Explain rather than name
→ Ask if it's clear
3

6. They have no options
→ Know your best scenario
→ Define your current key priority
→ Have a plan B
→ Never say “I don't know”
4

7. BANT
→ Budget
→ Authority
→ Need
→ Timeline
5

8. Be
confident
and do not forget to sell...

9. For more
Website: zozoola.com
FB: Zozoola
Email: hello@zozoola.com
Thanks!