The travel market is an intense industry with travel agencies and diverse other companies all vying to provide the best experience, the best pricing, as well as new ways to boost their sales. With so many different approaches available, what are some of the best travel agent tips to boost your sales while still maintaining that human touch that people come to expect from their travel agents?
2. What are some of the best travel agent tips
to boost your sales while still maintaining
that human touch that people come to
expect from their travel agents?
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3. 1 - REACH OUT TO OLD CLIENTS
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• Many travel agents and travel agencies have vast data
networks available to them comprised of all the
individuals who have traveled with them over the years.
• Part of what made people reach out to their travel agent
in the first place is the fact that travel agencies have that
human touch which individuals desire.
4. 1 - REACH OUT TO OLD CLIENTS
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• This also helps with a value-added bonus that
many people come to expect from their travel
agencies by offering things like discounts,
promos, deals, or other specials for your past
customers they will keep coming back and
continuing to boost your sales year after year.
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2 - UPSELL
• Upselling can sometimes have a negative
connotation that you’re trying to sell people things
they don’t want but the true success for a travel
agency and travel agents is when they sell their
customers and clients promotions, trips, or
packages that they actually do want but didn’t
know they wanted.
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3 - USE ADVANCED TECHNOLOGIES
• Solutions like Travelport Mobile Agent allow you, as a
travel agent, to be available 24/7 to your clients and
answer their every request no matter where you are
by allowing you to access your Travelport GDS on your
smartphone or tablet, or at the comfort of your home
through a web-based access through your home
laptop or desktop by using TTS WebAgent.
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3 - USE ADVANCED TECHNOLOGIES
• Another option to improve your image as a
professional travel agent is to use TTS WeBook
Suite, the combination between a travel agency
website with an integrated booking engine that
allows your clients to book their trips 24/7
even if you’re not available.
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4 - USE GOODWILL
Clients who are either on their vacations or returning
from them are going to be on cloud nine. This is an
excellent time to reach out to them about whether
they would be willing to give a travel agent positive
reviews, pen a testimonial, or do a social media
review for the travel agent or travel agency.
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4 - USE GOODWILL
There are large online advertising campaigns,
television or YouTube advertisements, email lists,
possibly even mail leaflets you could use, but none of
them have as high a success rate as positive word-of-
mouth feedback from individuals who personally
benefited from the services of a travel agent.
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4 - USE GOODWILL
• It’s important to use your customers’ goodwill
and euphoria before it finishes wearing off.
While they are at their most happy and most
excited they’re also most likely to write that
review or pen that testimonial which can help
win new clients and boost sales.
11. Clients both new and old crave
personalized experiences and when travel
agencies successfully deliver on that
experience, new customers are made and
old customers keep coming back.
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