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S
The What, When and How
of Employee Performance
Improvement Plans
By Rosanna Nadeau, SPHR
Originally published by HR C-Suite
www.hrcsuite.com
2 Ways to Influence Low
Employee Performance
S  Progressive Disciplinary Process
S  Verbal Counseling
S  Written Counseling
S  Suspension/Final Written Counseling
S  Termination of Employment
S  Performance Improvement Plan (PIP) – a structured,
documented, time-bound approach including frequent
feedback.
Competitive Practices to a PIP
S  A written agreement between company and employee
S  Includes written examples of performance deficiencies, and
dates of previous related discussions
S  Includes SMART goals for improvement
S  Duration timeline is set based on a reasonable time the
employee can achieve required goals
S  Meetings are conducted regularly and on-time
Benefits of a PIP
S  Fosters trust
S  Demonstrates intention of fairness and commitment
S  Provides the employee a reasonable opportunity to succeed
S  Can deliver performance turn-around results
7 Steps to Create a PIP
1.  Write down what behavior or performance issue you observed
S  What is the behavior or performance issue?
S  Has this issue occurred before with this employee?
S  What steps have been taken to ensure the employee
understands expectations?
S  Does the employee have access to information, resources,
and support needed to succeed?
S  What could have been done differently?
7 Steps to Create a PIP
2. Hold a fact finding conversation with the employee
S  Find out the employee’s side why they feel they cannot meet
expectations
S  Be prompt and private about the meeting
S  Be sure to meet with the employee when you are in the
frame of mind to be objective and not annoyed
7 Steps to Create a PIP
3. Write the Performance Improvement Plan
S  Clearly identify the performance area in need of improvement
S  Provide examples
S  Identify dates of previous feedback provided
S  Set SMART goals to achieve the required improvement
S  Establish starting and ending dates of the PIP
S  Include the requirement to achieve and sustain the improvement beyond the
PIP period
S  Explain the consequences of failing to meet all PIP performance
requirements
7 Steps to Create a PIP
4. Get approval and support for implementing a PIP
S  Be sure you have support from your immediate supervisor
and HR prior to meeting with the employee
7 Steps to Create a PIP
5. Discuss the PIP with the employee
S  Approach it with the employee from the perspective that
you want to help them be successful.
7 Steps to Create a PIP
6. Schedule frequent and regular update meetings with the
employee
S  Describe information the employee will be required to have
with them at each follow up meeting.
S  Express your confidence in the employee.
7 Steps to Create a PIP
7. Copies of the PIP
S  A copy to the employee
S  A copy to HR.
S  Keep a working copy for your ongoing reference
Short on time but still need to
deliver results?
Access our Performance Improvement Plan Timesaver Kit TM
This Kit Gives You:
S  Performance Improvement Plan Roadmap (Editable)
S  A Performance Improvement Plan Template (Editable)
S  A Performance Improvement Plan Follow up Meeting Template
Buy now and have these templates delivered to your email in-box
instantly!
Go to: http://www.hrcsuite.com/product/process-improvement-plan/

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Employee Performance Improvement Plan (PIP)

  • 1. S The What, When and How of Employee Performance Improvement Plans By Rosanna Nadeau, SPHR Originally published by HR C-Suite www.hrcsuite.com
  • 2. 2 Ways to Influence Low Employee Performance S  Progressive Disciplinary Process S  Verbal Counseling S  Written Counseling S  Suspension/Final Written Counseling S  Termination of Employment S  Performance Improvement Plan (PIP) – a structured, documented, time-bound approach including frequent feedback.
  • 3. Competitive Practices to a PIP S  A written agreement between company and employee S  Includes written examples of performance deficiencies, and dates of previous related discussions S  Includes SMART goals for improvement S  Duration timeline is set based on a reasonable time the employee can achieve required goals S  Meetings are conducted regularly and on-time
  • 4. Benefits of a PIP S  Fosters trust S  Demonstrates intention of fairness and commitment S  Provides the employee a reasonable opportunity to succeed S  Can deliver performance turn-around results
  • 5. 7 Steps to Create a PIP 1.  Write down what behavior or performance issue you observed S  What is the behavior or performance issue? S  Has this issue occurred before with this employee? S  What steps have been taken to ensure the employee understands expectations? S  Does the employee have access to information, resources, and support needed to succeed? S  What could have been done differently?
  • 6. 7 Steps to Create a PIP 2. Hold a fact finding conversation with the employee S  Find out the employee’s side why they feel they cannot meet expectations S  Be prompt and private about the meeting S  Be sure to meet with the employee when you are in the frame of mind to be objective and not annoyed
  • 7. 7 Steps to Create a PIP 3. Write the Performance Improvement Plan S  Clearly identify the performance area in need of improvement S  Provide examples S  Identify dates of previous feedback provided S  Set SMART goals to achieve the required improvement S  Establish starting and ending dates of the PIP S  Include the requirement to achieve and sustain the improvement beyond the PIP period S  Explain the consequences of failing to meet all PIP performance requirements
  • 8. 7 Steps to Create a PIP 4. Get approval and support for implementing a PIP S  Be sure you have support from your immediate supervisor and HR prior to meeting with the employee
  • 9. 7 Steps to Create a PIP 5. Discuss the PIP with the employee S  Approach it with the employee from the perspective that you want to help them be successful.
  • 10. 7 Steps to Create a PIP 6. Schedule frequent and regular update meetings with the employee S  Describe information the employee will be required to have with them at each follow up meeting. S  Express your confidence in the employee.
  • 11. 7 Steps to Create a PIP 7. Copies of the PIP S  A copy to the employee S  A copy to HR. S  Keep a working copy for your ongoing reference
  • 12. Short on time but still need to deliver results? Access our Performance Improvement Plan Timesaver Kit TM This Kit Gives You: S  Performance Improvement Plan Roadmap (Editable) S  A Performance Improvement Plan Template (Editable) S  A Performance Improvement Plan Follow up Meeting Template Buy now and have these templates delivered to your email in-box instantly! Go to: http://www.hrcsuite.com/product/process-improvement-plan/