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From networked museums
to isolated consumers
Trilce	Navarrete	|	Erasmus	University	Rotterdam	
The	Art	Museum	in	the	Digital	Age	|	Belvedere	|	9-10	January	2020
In short•  How	do	we	imagine	the	true	museum	without	walls?	
•  Pictures	tell	stories	
•  Stories	can	be	told	with	pictures	
•  Digital	technology	was	first	adopted	for	object	administration	(1960s)	
•  Remote	access	and	federated	searchers	remain	a	current	challenge	
•  New	hard/software	may	facilitate	broader	access	(XR)	
•  Museums	can	become	key	repositories	in	the	information	economy
ikipedia.org/wiki/File:Nuremberg_chronicles_f_098v99r_1.png	
Vienna	from	the	Nuremberg	Chronicle	(1493)	self-scanned	by	contributor
How did we get here?
•  In	The	Netherlands,	digitisation	was	fuelled	by	the	Ministry	of	Internal	
Affairs	(1990s).	The	goal	was	to	improve	administration	(inventory,	
accountability)	
•  One	of	the	main	results	(2008)	was	the	estimation	of	the	size	of	the	
national	collection	(±	45.2	million	objects)	and	its	value	(of	which	15%	
were	‘category	A’	and	24%	category	B)	
•  (This	did	not	include	the	Naturalis	Biodiversity	Centre	with	37	million	objects)
Object registration
•  The	focus	is	on	administration	(identification,	location,	value,	state).
Information systems
•  Information	organisation	follows	systems	of	knowledge.	
•  Mostly	static	systems,	a	few	exploring	with	dynamic	representation
Dutch museums adoption of technology (and us
1980	 1985	 1990	 1995	 2000	 2005	 2010	 2015	
Museums	using	compute
museums	connected	to	th
Collections	registered	dig
Collections	published	onl
Information	plans
Ideal: remote access and federated searches
•  Museum	collections	are	not	all	accessible	online	(>10%)	(Enumerate,	20
•  Hindering	interconnectivity	 100	
58	
31	
19	
9	
Collections	
Metadata	
Image	
Metadata	online	
Image	online	
Enumerat
Percentage	of	digitised	collections	in	museums	(not	weighte
Major labour / expense / task
Europeana	Strategy	2020	
•  Digitisation	includes	images	/	media	
•  Registration	
•  Documentation		
•  Contextualisation	
•  Story	telling	
•  Connections…
•  Digitisation	and	preservation	of	EU	cultural	
memory	is	key	area	of	Digital	Agenda	2020.	
•  Member	states	are	encouraged	to	digitise	
objects	in	public	domain	in	a	way	that	these	
remain	in	the	public	domain.	
100	
43	
33	
13	
12	
Collections	
Copyright	owner	
Public	domain	
Third	party	
Unknown	 Enumerat
Copyright	status	museum	collections	
EU Recommendations on digitisation
EU Directive on the re-use
public sector informati
•  (5)	Access	to	information	is	a	fundamental	right.	
•  (19)	Digitisation	is	an	important	means	of	ensuring	greater	access	to	an
re-use	of	cultural	material	for	education,	work	or	leisure	(L	175/2)	
•  (19)	It	also	offers	considerable	economic	opportunities,	allowing	for	an
easier	integration	of	cultural	material	into	digital	services	and	products,
thus	supporting	job	creation	and	growth	(L	175/2)	
•  (23)	Libraries,	museums	and	archives	should	also	be	able	to	charge	
above	marginal	costs	in	order	not	to	hinder	their	normal	running…	the
prices	charged	by	the	private	sector	for	the	re-use	of	identical	or	similar
documents	could	be	considered	when	calculating	a	reasonable	return	o
investment	(L	175/2)
Museum’s perception of technology
•  Open	data	=	open	format	that	can	be	freely	used,	re-used	and	shared	
by	anyone	for	any	purpose.	
•  Open	data	is	desirable	but	museums	want	to	restrict	use:	generally	
not	for	commercial	uses	and	with	no	modifications	(Estermann,	2013)	
•  Crowdsourcing	=	outsourcing	labour	to	the	crowd	
•  Crowdsourcing	is	more	a	risk	than	an	opportunity	(Estermann,	2013)	
•  But	in	1.5	years	a	crowd	did	the	job	of	18	years	(1FTE)
Crowdsourcing intangible heritage
Nichesourcing bird specialists
Audience participation
•  Crowdsourcing	projects	related	to	the	digital	collections	are	not	very	
popular	–	considering	the	benefits	(high	speed,	low	cost,	engagement).	
•  Information	systems	will	remain	limited	as	long	as	objects	remain	at	the	
centre,	rather	than	the	multiple	stories	that	can	be	told	with	the	objects.	
Objects	are	polysemic.	
•  Crowdsourcing	may	provide	new	socially	constructed	digital	commons.	
•  Private	parties	(e.g.	Google)	have	already	tapped	into	the	resource,	
particularly	for	AI.
https://youtu.be/nUih5C5rOrA?t=2393	(39.47-40.59)
https://medium.com/smk-open/danish-art-takes-netflix-be
e	1	of	Alias	Grace	on	Netflix,	featuring	two	highlights	from	SMK’s	public	domain	collection;	Pilo’s	Frederik	V	in	his	Anointing	Robes	(1750)	and	Juel’s	The	Dancing	Glade	at	Sorgenfri	(c.	1800).
The value of museums as information
•  Museums	are	millenary	information	repositories,	with	vast	collections	
of	organised,	classified,	authentic,	and	diverse	information.	
•  Digital	technology	can	contribute	to	reposition	museums	as	key	
agents	to	enrich	the	service	information	economy.		
but…	
•  Being	everywhere	requires	a	new	value	framework:	online	clicks	on	
the	museum	website	will	not	represent	the	museum	information	
presence.
How do we imagine the true (digital) museum without wa
Thank y

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