Employee Engagement + People Loyalty + Brand Promise = Customer Experience
At Business Impact Group (BiG), it’s all about creating a vibrant recognition culture and brand ambassadors out of your employees – your key influencers. We combine big data and our own entrepreneurial spirit here at BiG to make sure that you get bespoke recognition programs that speak first to your employees, and then to your customers. We believe that branding, marketing and corporate communications reach far beyond websites, bill-boards and magazine ads. Excited, engaged, high-performing employees are everything. It’s already been proven that Creating an Agile Recognition Culture and Brand Ambassadors out of your employees will lift profits, lower turnover and increase customer loyalty. Over at BiG we specialize in creating Agile Recognition programs for organizations that have diverse, customer-facing workforces dispersed all over the globe. Your Story & Our Data By measuring and evaluating our clients’ employees’ engagement strategy using our proprietary platform and best recognition practices, we improve our clients’ ability to engage and lift the level of performance of their workforce, in real time. This establishes the ultimate competitive advantage for our clients – and the kind of differentiation and positioning that is essential in a marketplace striving to find, retain, and motivate company talent. And speaking of talent, your front-line workforces owns the relationship between your brand and your customers. So, it’s crucial that employees begin to feel they are a part of something bigger than just an eight hour day. Your human capital knows what is expected of them, how to go above and beyond for customers, and cultivate a thriving career. This is where BIG comes in. We pride ourselves on our client relationships and telling the right story using the right data to produce incredible results. In this way, our work reflects who we are and what we value. That is the BiG way.
