"Enabling Product Accessibility at Microsoft" by Hector Minto
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A talk given by Hector Minto at UXPA UK's May 2017 event covering "Global Accessibility Awareness Day". http://uxpa-uk.org/events/uxpa-uk-gaad-2017/ Check out our Events page to see what's coming up in the future: http://uxpa-uk.org/events/
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"Enabling Product Accessibility at Microsoft" by Hector Minto
- 1. © Copyright Microsoft Corporation. All rights reserved.
- 3. Accessibility is our priority “We will focus on designing and building products that our customers love and that are accessible to everyone and built for each of us.” Satya Nadella Microsoft Shareholders Meeting, November 2016
- 4. Disability =
- 11. Exclusion
- 12. Policies and regulation Implement procurement and Information & Communication Technologies (ICT) policies based on global standards such as EN 301 549. • EN 301 549 is a set of standards for ICT products and services, including websites, software, and digital devices • Provides a set of functional accessibility requirements related to usage: without or with limited vision, without or with limited hearing, without vocal capability, with limited manipulation, strength or reach, without perception of color, with limited cognition, etc. • Ensures requirements are testable, providing tests that demonstrate requirements have been met • Provides flexibility in acknowledging that there are several ways to achieve accessible ICT • EN 301 549 is the only ICT procurement standard specifically developed for accessibility and is intended for use by European public authorities and other public sector bodies • Organizations can use the EN to compare the accessibility performance of ICT products and services and award contracts based on performance • EN 301 549 has also been adopted as an Australian national standard
- 14. A new toolkit for a new generation Machine Learning and Cognitive tools Translation tools including speech Artificial intelligence Geolocation Digital Assistant (e.g cortana) Face recognition – Windows Hello Hololens
- 16. A herd of giraffe walking across a dry grass field
- 17. Create inclusive content Run the Accessibility Checker to find and fix issues AaBbCc Heading 1 Use built-in styles and templates, with fonts and colors that are easy to see Make content easy to navigate: include section headings, slide titles, sheet names Link Give hyperlinks descriptive and meaningful display names Describe visual objects such as photos with alternative text Avoid using color as the sole means of representing important information Learn more at aka.ms/OfficeAccessibility
- 19. The next time you “grab an Uber”
- 23. Learning Tools for OneNote • A free add-in that is available for download from the Office website now • Can help everyone improve their reading and writing skills, including those with learning differences or a combination of any of the broad range of unique student abilities. • Now in Word
Editor's Notes
- Eversheds Lawyers presentation
- Cloud for Global Good As we progress through this period of digital transformation, we have the opportunity to include and design around the 1.4 bn people with a disability, the vast majority of whom live without that diagnosis. Digital inclusion is also seeing the smartphone and mobile gain momentum in developing and third world countries. Accessibility built in will make this successful in countries that specialist assistive technology does not reach.
- Let’s look at how we think about disability. For most of the 20th century, disability was defined as the result of an individual’s condition - the problem was with the person. But disability happens at the points of interaction between a person and their environment. Physical, cognitive and social exclusion are the result of a mismatch between what a person wants to achieve, and an environment that does not support it. This definition, first adopted by the World Health Organization, presents a solvable design, business and social problem. It’s a problem we’ve taken on at Microsoft because it stands directly between us and our ability to achieve our mission.
- It is not always obvious when someone is living with a disability…
- The majority of disabilities are invisible. Chronic illness, cognitive or mobility issues, vision loss, and many others often give no visible indicators. In addition, we increasingly work and collaborate at a distance. We’re often talking to people on the phone, via video conference, or in text. We don’t always have insight into the context, whether disability is present, or even what technology is being used. But what we do know is that when we place people and context at the center of our design process, the benefits multiply. For example…
- In the US alone, 26,000 people a year suffer loss of upper extremities
- Microsoft’s work in Inclusive Design has been leading an important shift in how we, and the industry at large, think about design. Our Inclusive Design team has trained thousands of employees on human centered design. We’ve created training and toolkits that are available to anyone for download from Microsoft.com. This approach has influenced major initiatives such as Windows for Everyone and Gaming for Everyone. Inclusive Design has also garnered industry recognition with an IxDA award, a prominent mention in the 2017 Design in Tech report and, most recently, nomination as a Fast Company World Changing Idea.
- 13 million people suffer temporary impairments…
- …and 8 million experience situational exclusion because they are holding a child or a bag of groceries. Technology designed with the needs of someone who has one hand or arm, for example, has the potential to benefit everyone.
- Referencing accessibility criteria in ICT procurement policy is a proven and effective way to drive digital inclusion. Organizations can align their policies with existing international standards and use the standard as a means for determining whether a product is accessible. *** Examples of usage variables: with or without limited vision, with or without limited hearing, without vocal capability, with limited manipulation, strength or reach, without perception of color, with limited cognition, etc. *** Organizations can take these practical steps to promote procurement policies and reference globally harmonized standards: In Europe, government can refer to EN 301 549 in their procurement policies as part of their implementation of the EU Procurement Directive. In other countries, governments can work with their national standards bodies to adopt the EN 301 549 as a national standard (example Australia). MSFT provides product conformance reports for both EN 301 549 and WCAG 2.0 WCAG 2.0 AA should be used when creating web content or providing web services (see next slide) https://www.en-standard.eu/etsi-en-301-549-v1-0-2-accessibility-requirements-suitable-for-public-procurement-of-ict-products-and-services-in-europe/